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Hey folks, I have a small problem with outlook mobiel on my 8125. I recently did a hard reset and before I did that backed up my email in order to save my sms messages. Now I want to add in some of the email accounts I previously had, but when I try to add my gmail account it says that the account name already exists. The account doesn't show up in Outlook's options, how can I manually delete the account?
Thanks
I have something strange happening with my messaging. On my home plugin, for messaging it says: Yahoo! 2 unread......so I click on it, and it brings me to the messaging account picker. I have NO email accounts set up right now, so all I have showing is Text Messaging, MMS, and New EMail Account. If I try to creat a new yahoo account, it gets to the point where you type in Your Name, and Account Display Name.. I click OK, and it says that name is already assigned to another account. Enter a unique name and try again. I think its referring to the " Yahoo! " account name, but I cant get it to show up anywhere to delete it! Any idea how I can completly get rid of anything yahoo on my phone? I alrady cleared the registry of all yahoo strings, but its still telling me I have 2 unread messages in my phanton yahoo account, and it wont let me create a new yahoo acount! HELP plz!
Try the program I attached in this thread:
http://forum.xda-developers.com/showthread.php?p=1528496#post1528496
touchlasvegas said:
I have something strange happening with my messaging. On my home plugin, for messaging it says: Yahoo! 2 unread......so I click on it, and it brings me to the messaging account picker. I have NO email accounts set up right now, so all I have showing is Text Messaging, MMS, and New EMail Account. If I try to creat a new yahoo account, it gets to the point where you type in Your Name, and Account Display Name.. I click OK, and it says that name is already assigned to another account. Enter a unique name and try again. I think its referring to the " Yahoo! " account name, but I cant get it to show up anywhere to delete it! Any idea how I can completly get rid of anything yahoo on my phone? I alrady cleared the registry of all yahoo strings, but its still telling me I have 2 unread messages in my phanton yahoo account, and it wont let me create a new yahoo acount! HELP plz!
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Click to collapse
A few weeks ago, I also had an unread mail in one of my account even though there is no mail in the inbox.
Tried all sorts of action but could not remove the unread reminder. I hard reset, restored with Sprite backup, the reminder came back again.
Finally, I did a hard reset, and restore everything except the mail. Then I manually set up my mail account account. The problem was gone since.
same thing here eagle....there could be a fix somewhere out there, but i ended up hard resetting and then reinstalling my accounts....works good now
touchlasvegas said:
I have something strange happening with my messaging. On my home plugin, for messaging it says: Yahoo! 2 unread......so I click on it, and it brings me to the messaging account picker. I have NO email accounts set up right now, so all I have showing is Text Messaging, MMS, and New EMail Account. QUOTE]
Hi, you could try this: http://forum.xda-developers.com/showthread.php?t=368812
This is where the accounts are stored in the registry. You might need to delete the one named "Yahoo" or similar, then soft-reset and create a new e-mail account. Hope this helps if you could up a copy of the .reg file I might be able to help.
Hope this is helpful and if not I hope you find your answer soon..
diigibio
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Click to collapse
hi there,
a friend of mine has got a very annoying issue with his hd(blackstone) he got it from orange uk and added his email account which pulled down his emails no probs, for some reason though now it shows 1 unread message on his touchflow (and on the front of s2u2).
I assumed it was the problem with when you go into the account and not read an email properly how it shows highlighted.
This wasn't the case, so ran FixUnreadCount.exe that ive seen from prior posts, this didnt fix it after a softreset.
so....
deleted the entire account still there,
readded a different account, still there,
deleted the account completely
soft reset ran FixUnreadCount.exe
soft reset, still annoyingly there!!
went to edit the registry HKEY_CURRENT_USER\System\State\Messages\sms\Unread\Count and made sure its set to 0
softreset and still!!! showing 1 unread email
can any one suggest anything else as im running out of hair to pull
thanks
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
hi sadly its not even that
annonymouse said:
hi sadly its not even that
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Click to collapse
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
evilskanker said:
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
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Click to collapse
I'd agree with you as I had the exact same problem.
Hi, I had the same issue when I have done the fake exchange server trick to avoid having ActiveSync launched in the background.
Pehaps your friend has tried the fake server trick...
The way to fix your mail counter issue is to configure again the same fake server, and then, you go to your mails and you'll see a welcome mail in the exchange server inbox.
Delete it, and only then, you can delete the fake exchange server.
Because if you delete the fake server of the fake server trick without deleting the welcome mail, then you have the mail counter issue without any other way of getting rid of it.
ok, here is what you do...
Create an exchange mail account again. This time you will get a Microsoft welcome message again. Now go to your Inbox and tap the Inbox on the top left side to open folders. Then you would see the mail either in your deleted folder or any other folder. Go to that folder and delete the mail. The trick is to read the welcome mail and delete it so that it will not show as unread mail.
Actually, you can even access the Outlook folders without creating the mail account, just go to your SMS inbox and open the folder list from the top left as described above. Then choose the Outlook folder and expand, you would see the inread mail in one of those folders.
jentech said:
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
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Click to collapse
This method fixed it for me and I had tried all other options! I had originally only set up Exchange to sync with my Google contacts, but it still received a welcome email...which I had no access to as I had no email accounts set up on my phone!!
So, as above, I recreated my acount (as I had deleted it twice out of frustration) but this time enabled emails to sync also. Went into the email account and deleted the welcome emails of which there were now 3
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
unclesomebody said:
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
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Click to collapse
Try to go in your messinging application (not TF3D) an take a look at every folder. i guess theres the welcome mail from microsoft (the 1st you get after creating a new account). read or delete it an all will be good
I've done exactly that and can't find it anywhere. Not in TF3D it shows that the unread email resides in my gmail inbox. Makes no sense to me.
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
gweedo767 said:
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
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Click to collapse
i think the problem (see first post) has been that he was checking the wrong registry key.
please check the following keys:
HKEY_CURRENT_USER\System\State\Messages\OtherEmail\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\sync\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\totalemail\Unread\Count
HI,
I've got the same problem.
HKEY_CURRENT_USER\System\State\Messages\totalemail \Unread\Count always comes to 1 even if I modify it!
Phantom Message
I had this problem too and it bothered me for a few days. I think you are having a hard time finding the outlook folder with the welcome message.
You need to get to the Windows Mobile inbox screen (not the touch flo screen)
You can get there by clicking inbox from touch flow or start>messaging
Look in the top right hand corner of the screen for the word "inbox". Click the arrow to the right of this.
Here you should see trees - there should be whatever account you setup (gmail, etc...), outlook and sms/mms.
Click the plus sign near outlook to expand it.
I bet you will see the blue 1 next to the inbox under outlook.
I hope this helps.
MOD EDIT
Thread moved to general discussion as not related to rom development
This happens when you add a non email Exchange server (Google Sync).
I just open the SMS inbox and slide to the right to find the 'Welcome Email' and delete it. Never comes back.
Saves creating the fake server or registry editting.
Yeah, this happened to me also. Brand new HTC Touch Pro2, wanting to sync with Google Calendar and Contacts, then I get this "phantom" unread message count. I attempted to connect to my Google Gmail account calendar & contacts via ActiveSync. I made a few mistakes along the way (had to delete & recreate connection once), but am now successful in connecting the phone contact & calendar list with Google. I selected ONLY the Calendar and Contacts to sync via ActiveSync.
The "new message" green circle icon now appears over the "mail" icon in the TouchFlo 3D UI, with the number "3". This number happens to correspond to the number of times I created (then deleted) the ActiveSync connection to Google Calendar & Contacts. When I enter the "Mail" selection (WM's 'Messaging'), I do have a Gmail account established (using IMAP4) but there exists no unread messages.
For a while, I was unable to get the "3" unread Mail message notification to cancel from the TouchFlo 3D UI. I have no unread messages (text or email). I've attempted to delete & re-establish my IMAP4 connection, but the situation remains. I have attempted to delete & re-create the ActiveSync connection to Google, and when I do that step, the phantom quantity of unread messages (the number in the green circle over the "envelope") increases by 1.
The fix mentioned above by VizagDude works. Here it is again with slightly more information:
From TouchFlo 3D's main screen, slide over to the "mail" icon.
click on Menu (bottom right of screen)
click on "Accounts >", then "Accounts...". This brings up the "Messaging" view
Select the "SMS/MMS" account entry (should be the first one in the list). You should see a list of text message threads that you've recently sent.
From the SMS/MMS menu entry, click on the dropdown arrow next to "Inbox" (top left of screen).
In this dropdown, you should see an entry in the tree called "Outlook E-Mail" in the list of folders. Click on the "Outlook E-Mail" entry in the tree.
Within "Outlook E-Mail", open the inbox folder, there will be a number of new emails titled "E-mail Tips and Tricks". (How kind of MS to secretly welcome us to the wonderful world of email )
delete those messages.
The count of unread messages will now match your actual unread messages from other email accounts that are on your phone.
I have the exact same issue, but unlike some of you I dont have problems with the Outlook acc I have, its with my private pop-account. It has a perpetual "1" attached to the inbox. I have cheched all paths to the inbox and there is no way fixing it. Last time hard reset did, but thats hardly favourable...
Agh! This bugs me. I have aboslutely no new email in my account. I've checked all folders. Under the mail app's folder tree it says 2 unread in my pop account's inbox, and says 2 on the touchflo tab. It was one for a while, and now there's a second one there. This happened to me on Dutty's before, now I'm on Miri's WM 6.5 Sense 2.5 v15.
Is there some way to fix this and ideally keep it from happening? None of the fixes above helped.
I have set ActiveSync (Exchange) to sync with my GMail account, and I'm positive I've ticked only the mail checkbox. Today, all out of sudden, it synced contacts too, so now I have a bunch of unwanted contacts, both on my GMail account, and on my phone, not to mention that contact pictures are messed too.
On Manila ActiveSync settings page, contacts checkbox is off but disabled (greyed out). On WM ActiveSync settings, contacts under Exchange are turned on.
This is not the first time it has happened to me. First time I thought it was my fault, but now I'm sure it's not. Has anyone had a similar problem, and knows the solution? The bug is really annoying.
Well, I didn' have the exact situtaion but something similar.... I use MS Myphone and ActiveSync to synch my Google contacts. Somehow, i ended up with duplicate contacts and some cases 3-4 copies. Here's what I did to resolve it:
*On the HD2, Delete the Activesync(exchange) account.
*On the HD2, Delete Myphone acct
*On the HD2, Delete the pim.vol file (located in root of the device). You can back this file up just incase.
*On my desktop, Go to my Google contacts online and hit the 'Find duplicate' button, deleted the duplicates
*On my desktop, sign into Myphone online account. Under contacts, hit 'Find Duplicates'. delete the duplicates thereafter.
*On HD2, create and configure Myphone and let it sync the contacts
*On HD2, create and configure ActiveSync exchange server to syn the contacts.
Hope this helps somehow...Good luck!
Thanks for your reply, but it doesn't quite solve the bug, just cleans the mess up. I want to avoid it happening in the first place.
Noone with similar problems?
Just a word of warning - don't sync your calendar with GMail if you've already got a bunch of accepted appointments in your phone.
GMail will send a brand new meeting request to everyone on the original recipients list, even for old appointments!
Happened to me when I backed up my phone, flashed new ROM, restored contacts, appointments, etc and then synced to GMail.
My entire office got spammed with meeting requests for old things like the 2009 company Christmas party!
Oh, and I also had the issue where all my contact pictures were very low quality.
See my post here:
http://forum.xda-developers.com/showthread.php?p=5901133#post5901133
I'm not sure if your problem is same as mine. Did you personally checked to sync calendar items and contacts? I select mail only, but calendar and contacts get auto-check without my permission...
Hi everyone,
I have searched the forum for similar problems but can't find anything. I have my email set to check email every 15 minutes. Even after I delete the emails from my phone, when gmail is checked 15 minutes later, the emails return once again as "new". On the computer version of gmail, the emails are still unread in the inbox.
How can I set the "delete" on the email tab to actually get rid of the email? (preferable send the email to the archive function of gmail)
Thanks in advance.
anyone?????
I have the save problem
Use activesync (with push) instead of POP/imap, works perfectly.
Mine did the same thing until I changed my mail settings to say "delete from server" and also "immediately" if you don't change your delete settings to immediate then it wont actually erase the mail until the next time it connects and downloads it all over again.
GMAIL not deleting - Windows Mobile 6.5
I'm running WinMo 6.5 Cell ROM on a Touch Pro 2 from HTC.
I have exactly the same problem. I delete GMAIL messages from the Inbox on my handset. Next time the phone does a Send/Receive it brings down all the new mail again from the GMAIL server. Basically the handset is not marking mail as being deleted, nor is it marking the mail as read on the server.
I'm using GMAIL in MAPI/SMTP mode on the handset as this is what is accepted by default when setting up the GMAIL account on the device.
I've no experience of using ActiveSync/PUSH for mail. How do you set it up?
GNMurray said:
I've no experience of using ActiveSync/PUSH for mail. How do you set it up?
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Click to collapse
I use activesync to download all my messages from google, It also pulled my calendar and contacts to the handset too, I found the instructions by going to: wwwDOTgoogleDOTcom/support/mobile/bin/answer.py?answer=138636&topic=14299 (wont let me post outside links, so Dot = .) Also on section 11 before syncing everything, I synced each item individually first then switched them all on as I was getting errors.
ActiveSync and PUSH MAIL for Google Mail is the best alternative for being able to hardly experience inbox and retrieval errors.
to delete emails go into your inbox and when you delete, use the left softkey (the bin icon) to delete and not the sense menu.
Gmail not syncing
I had the exact same issue. I searched forever until I found what worked for me. It appears to be an issue is you restore using nandroid. Here is the link on how to do it.
www(.)google(.)com/support/mobile/bin/answer.py?answer=113869
remove the () () of course.