Hi,
i have a verry annoying problem, and i am upset becuse our IT team cant solve it for a while, and they do not have any idea what to do. So. We have exchange server for emails, and it is possible to reach the outlook via web using https protocol. It is working with my PC from home, with my laptop from anywhere, with any PDA using Windows Mobile 2003 but it is not working with my QTEK and with my friends other PDA boot have WM 5 on that. The sympthomes: when i run IE with the neccesary adress https://sever name/exchange , first i hve to give my name and passw. Okay. It works. The outlook appears, and i see the headers of my messages. BUT! when i click one of the messages it asks the password again and again and again(3-4 times) and does not accept it and at the end i see : "Acces denied" on the right side(where the email should be).And the same happens everytime. We tried to use VPN connection too, but the same results. Nobody knows what should they do to solve it.
Many thanks for any help.
Try https://sever_name/oma instead
OMA? Why not EAS?
Is there any reason you arent using Exchange Activesync on your phone?
The Active Sync is not good in that case, because many times i need my old messages too(for example a year old ones) and i cant store all of my sent/received emails for 2 years on my PDA, with the attachments.
But i cant belive that it is only me, who suffers from that. Or for everybody els, the exchang outlook via web works perfectly?
Hi,
I'm pretty lost here, trying to pull information from the net but don't seem to be heading anywhere..here's the problem.
I'd like to sync my contact information on multiple PCs using my Hermes on Black X WM6, currently using a free exchange account with Mail2web.com, however I can't allow activesync to sync with both exchange and outlook, and if i try to switch between the 2, i often get duplication of data..anyone can advise if there's anything I can do?
Thanks in advance.
Hi,
I have the same problem and curious to the solution. Can anybody help?
Thnx
Is anyone using an X1 and activesync to sync their email with an Exchange server whilst mobile?
I've not have any problems before with other devices but on the X1 when activesync kicks in I sometimes just get a blank page on the phone, other times I get a message that says sync was stopped. It sort of works, I can sync the device and get all my email and contacs but when I try and send an email it sits in my outbook on the X1 and keeps sending it multiple times, which is really annoying. I can't seem to find this issue on the forums so wondering if its something to do with my setup or maybe something on the fantastic vodafone firmware? I have just factory reset the phone and tried it again and I still get the same results so anyone here using it ok, and anyone here with a vodafone x1 using it ok?
cheers
just remembered I had access to another Exchange server. I have tested it on that one and its fine.. so its something with that original server that's causing the issues. It works with other Windows Mobile devices just has issues with the X1. Probably some dodgy config on that server
forgot to post a fix for this
problem was with the new version of Windows Mobile and level of hotfix on the Exchange server.
http://support.microsoft.com/kb/955741/en-us
Hey uys,
I tried searching for this but could not find the answer so please bear with me. I just purchased an X1i and am using it on at&t. I have tried t set up my .mac and gmail email accounts. I have done this on many windows mobile phones before with no problems. It seem not that my phone connects fine to the server and will send emails with no problems. However when I try to receive emails it does not find any even though I know I have them. I had my wife try sending me a few and never received them on the phone. If I go to my computer and check for them I receive them no problem. It is as if the phone isnt pulling them from the server. I dont know a ton about this stuff so any help would be appreciated!
This link has instructions on setting up Gmail on Windows Mobile 6.
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886
I'm afraid I can't help you with the .mac thing as I can't find much information about it.
Thanks for trying! It been frustrating not getting my emails.
it's make a big difference if you set it up to use imap or pop3
Hey guys,
I've searched the web and this forum but wasn't able to find an answer to my question.
I own a jade since 10 month and since 2 weeks I have a data flaterate due to my job. Since then I'm using push mail to sync my phone with our Exchange Server (push elemets if they arrive).
However, it's not working well and I'm not sure if it's a wm6.1 or jade problem.
- Sometimes my phone does not receive Emails, even if push mail is actived. I think sometimes it tells me that it is connected to the server and does not deliver emails anyway.
- The connection to the server inactive for a very long time, i. e., sometimes for hours! I only receive new mails after a reboot. This really sucks 'cause I need some mails quite quick and I don't want to sync manually all the time.
- My phone crashs, i. e., I see the green light flashing but the display is staying black or it is frozen.
- When turning on WiFi additionally, it's even worse. My jade turned off for 3x times last week at one day.
Has anyone the same problems? Is there anything I can do about it? Updates for wm 6.1, does wm 6.5 solve the problem? Or is it the jade hw?
Btw, at my company blackberry is not supported, so I need a solution working with exchange. so this is not an option. ...there doesn't seem to be many people outside using the jade like I do.
Cheers,
Ratsche
ratsche said:
(...)
Btw, at my company blackberry is not supported, so I need a solution working with exchange. so this is not an option. ...there doesn't seem to be many people outside using the jade like I do.
Cheers,
Ratsche
Click to expand...
Click to collapse
This is a problem because most people use blackberry in your situation.
I also have no experiences with push-mail and so I can not help you, sorry.
One solution might be to use a web-based email client that allows your email to be viewed via the web. Some corporate and government servers allow users to get their email that way. Basically, you would login to the appropriate server and see your email just like you would at Yahoo, Google or Hotmail. It becomes a question of whether your IT department wants to support a web service like this.
BTW, I know that with Yahoo Mail, it can be "forced" to a push/pull type service. You have to google how it's done and set up some things on your computer and Yahoo.
Another possibility may be to forward your business mails automatically to such an web-based service.
I was thinking about forwarding email as well. But I like to receive mails automatically and to get a notification.
But I'm still ****ed up about the push-mail solution. Can't believe that it is not working properly. I mean I can live with it, but is sucks...
Thanks for your answers anyway!
I thinks it's very much dependant on the Exchange Server (at source) and connection band status as opposed to Jade's capability. My experience is the same. I do not rely much on direct push, but more on ActiveSync by scheduling (Menu - Schedule) more frequent, e.g. every 20 - 30 minutes or so.
it is working on mine....
Hi!
My Jade running on 6.1 is synching fine with the companies exchange. No problems at all.
When the synchronissation is not working, is the internet connection ok? (can you open any webpage?)
Regards and good luck,
Stefan
I have no idea about the Exchange configuration, have to ask our IT guys about it. I'm usting using the outlook-web-access adress to connect with my jade.
I just don't understand why the connection is sometimes interrupted for hours and sometimes only for a few minutes.
Has anyone experince with wm6.5? Is it better for push-mail?
I have a similar problem. I have this phone too due my job, htc brand its more like a work-phone. I can recieve hotmail and outlook emails without problems. but can't refresh and sync my contacts!!! It sucks! Because I constantly get new contacts, but exchange server doesn't work! how is it possible?
I mean, its not a phone for kids or gamers, its made for a reason, and that reason seems not to work! can sobody help me out?
XxAndrexX said:
I have a similar problem. I have this phone too due my job, htc brand its more like a work-phone. I can recieve hotmail and outlook emails without problems. but can't refresh and sync my contacts!!! It sucks! Because I constantly get new contacts, but exchange server doesn't work! how is it possible?
I mean, its not a phone for kids or gamers, its made for a reason, and that reason seems not to work! can sobody help me out?
Click to expand...
Click to collapse
I have no problem synchronizing my emails and contacts either way, phone to server or server to phone. Logically if you can receive outlook email, synchronizing should not be a problem.
I can confirm that the Jade 3G (WM6.1 & 6.5) works a treat with exchange 2003. Besides, configuring the Jade for exchange push/pull is absolutely no different from any other phone running 6.1 & above.
From what you've said, it sounds more like you phone has a fault on it. I can't remember the last time my phone crashed and it's running a cooked 6.5 rom.
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
xtremez said:
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
Click to expand...
Click to collapse
You need to be sure of the UniSA server name (usually webmail.xxx.com.au). And you need to get the certificate (filename.cer) in order synchronise.
xtremez said:
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
Click to expand...
Click to collapse
You'll have to get your IT dept to assist in setting it up. There's more to it than just configuring your actuall phone.
Similar Prob
Hi
I have a similar issue but not with Outlook\Exchange. I have setup with gmail for IMAP and pull every 5 minutes using 3g operator connection. My problem is, which I guess is where issue is similar, when my phone in sleep mode I can wait anything from 30 minutes to 2 hours for the pull process to kick in and download mail (notification alert tells me). Now, if I turn phone on within that time, bingo, sync's and pulls. So seems the process isnt working as should when in sleep mode.
Any idea's or is this the norm? Again, I been thinking about flashing to 6.5 cooked ROM just to test. I know my mate has a Palm with Windows 6.1 and he has no trouble so seems Jade build issue.
Opinions welcome!
I have exchange working well syncing contacts, mail, notes etc and it pushes as soon as I get a maiil (infact faster than my pc when i am infront of my desk) and use the JADE for my company emails. I had the stock rom and now 6.5 and both work without an issue. It sounds to me like you have some software issue or conflict in your device that is causing it to crash. I would hard reset and perhaps install a stock rom to make sure its clean. Have you got your server address as owa.something.com. If you set up exchange its not an IMAP or POP service so you should not see that option.