synchronization issue - 8525, TyTN, MDA Vario II, JasJam General

have the mda vario ii with outlook set up and activesync.
issue: when i add contacts to the vario it does not update on outlook. other way around works ok. tasks sync without issue, also outlook.
any ideas?

in activesync /tools /options choose which one you want as main / outlook or device, can't remember the exact phrase as I am not at home.

darky said:
in activesync /tools /options choose which one you want as main / outlook or device, can't remember the exact phrase as I am not at home.
Click to expand...
Click to collapse
nope... no luck.

Try a repair installation of Outlook.
BTW what version of Outlook are you using ?

Related

ActiveSync 4.1: Contacts and Appointments with notes not syn

Hi,
Using ActiveSyng 4.1 (Build 4841), XP SP2.
XP Firewall settings look fine.
All contacts and appointments synchronized, no problem, but those with notes are not synchronized.
I can create a contact on my wizard, with notes, which is sync'ed with the laptop, but this sync stops whenever I change the notes on my PC...
I had a similar problem today.
I have my mda vario for a day now. last night I first played with it and synchronized it with my outlook (which is stand alone when I am not at work)
Today at work I started up my outlook and it synced with my server at work.
Then I synced my vario and suddenly all my agenda appointments disapeared on my vario.
Only solution was to sync with my laptop again without it being connected to the server at work
Hi,
I have the same problem, i erased qtek's memory, uninstalled office and activesync, delete all repertory and keys in regedit, but it changes nothing : it won't synchronize but with my work computer it is ok. I have put my pst files from house (data file from outlook) at work and it synchonizes too.
I don't understand :
it is not my QTEK 9100 because it synchronize fine at work
it is not outlook, pst file or activesync (4.0 and 4.1, both are tried)
so what is it ???
I am thinking that there is only one solution : format c: :-(
Please if you have an idea, help us !!!
Michaƫl
PS : it was ok before, but i don't know what i have done that made that it doesn't work, i have only Kapersky antivirus, no firewall and vnc (to control computer through internet)
Same problem here. Only i was using a Palm E2 and converted everthing to outlook. After synching, everthing but my appointments synched to my wizard. A bit of a catastrophy saving and reimporting the pst file.
Finally someone suggested deleting the profile, then resynching to outlook, providing all data is either on outlook or the wizard, as you have to option to copy everything from either source to the other, and presto seemed to work.
Still having problems with outlook though, after importing either archive or loading a different pst file, i dont seem to have all my info and it seems my calendar is always opening from an archive instead of outlook today.
Will reinstall outlook completely. In any case try recreating the profile.
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
What version outlook are you using? did you make sure that notes was checked in the list of programs to synchronise? Also be sure that wizard overwrites the pc data.
Other than that, if you want to try reinstalling outlook. Be sure to save an archive or backup first (I didnt really know how to reload the pst, ie from archive or backup because it shows on outlook as archived folder instead of outlook today! ?????) Thats my next step as well. I'm also going to try to install outlook 2003.
When I speak about notes it is notes contains in other data like note in contact or note in calendar.
The Note section synchrinize... but contact that have a photo or a note, note !
I have destroy all sort of data and it doesn't work, i am sure that it is not link with oulook.
Fixed for me, since I got a new computer. Problems seems to come from the version of ActiveSync. Funny enough, if I first get an error message when syncing, reinstall ActiveSync, then it works, if I do not get this message on first sync, then it does not work...
I think that it could be a good idea that everybody who had the same problem says what running programm is installed on his computer.
For me it is Kaspersky antivirus personna, vnc, nokia toolkit, nero 7, bluetooth driver, vnc.
I have others but i don't think that they could be linked with this problem
Nobody wants to reply ????
Hi Shoopy33,
I took me days to install my desktop properly. Microsoft is cleaning things now with the newest version. What you might want to make sure is that you have Genuine versions of both Windows XP, and Microsoft Outlook. That means that both Windows XP and Outlook need to have SP.
Many things could go wrong if you have a non Genuine version installed in Windows XP. For instance, if you have a Genuine Windows XP but with a non-Genuine Office XP with Outlook, you cannot just desinstall the non-Genuine Office XP, delete all registry files, and install a Genuine Microsoft Outlook version. You'll be stuck!!! It's a nice way from Microsoft to say FU.
Simply put, you'll need to reformat your hard-drive, reinstall everything fresh with Genuine Microsoft softwares that Microsoft will check online, and clone your HD for backup when you have a chance so that you don't have to reinstall everything again from A to Z. That'll take you time, of course.
Microsoft will not check which version of Microsft Outlook you have online, but the ActiveSync from Microsoft will check which version you have offline.
I had the same problems with my MDA Vario.
My solution:
1. export all contacts to separate vcard files.
2. in outlook click Help -> detect and repair
3. scanned my outlook pst file with c:\Program Files\Common Files\System\Mapi\1033\scanpst.exe
4. deleted all notes from my vcards
5. reinserted my vcards in my contacts in Outlook.
(6. i added my contacts notes as Notes in outlook)
now all synchronisation goes well: appointments, notes and contacts
Happens after new firmware
I have some contacts and appointments on my MDA Pro. They also synched well (MDA Pro ->PC). However, after I put the new T-Mobile firmware on my MDA Pro, "normal" contacts synchronize just fine, but those with photos or contacts do not. I suspect a bug in ActiveSync, but there is also nothing in the MS Knowledgebase about that :-/
I had this problem, and my solution was to erase pocket and format computer, but now, there is no problem.
I know that there is certainly a better solution, but I have not !
I can only say that it is a problem from the computer, because at work, it had ever well synchronised...
M.B.

Activesync 4.1 Problems

Hi All,
I just got a MDA Vario (HTC Wizard) from T-mobile (UK) and installed Activesync 4.1 OK (well it caused my Windows XP machine to crash before I updated the Nforce2 Motherboard drivers!).
Now, I can install & remove programs OK.
But I can't get my emails and contacts etc from Windows Outlook 2003 (Office Pro 2003 SP2) to my Vario - even though activesync does a synchronisation??
Also contacts generated on the Vario don't end up on the PC outlook 2003 either??
Any ideas ? Before I have to manually enter all my contacts & addresses??
Cheers
John
for me active sync works first time out of the box.
you chould have a look at all the options and make sure they look sensible. Under options-->sync options. make sure contacts is ticked and settings look correct to you.
As your device is new, I believe you are entitled to free support from microsoft for 60 days and for tmobile for the life of your contract. I don't know about tmobile support but I have always found the microsoft technical helpline extremely good, and surprisingly few consumers use it!
rgds
Thanks for that - it must be something to do with mt desktop PC as I loaded Activesync 4.1 on my centrino laptop and got my contacts onto my MDA without any problems? Both are using the same Windows XP Corp so I don't think it's a windows issue and the only real difference between the laptop and the Desktop is that there is a ADSL/Router with Firewall connected to the Desktop, which may be upsetting the transfer of data from Outlook?
I did try a Bluetooth connection but that didn't work either??
Strange that I can load/unload programs, browse my PDA through Activesync but I cannot exchange data from Outlook 2003 to the PDA??
this could also be a problem with your outlook profiles. i.e. it could be that it is syncing, but with a new profile that does not include your old data. Have a look at the outlook options.
The extreme way to deal with it, is to export or backup all your outlook contacts and diary and other data. Uninstall outlook, rebnoot and make sure you delete the folder under program files. Then reinstall fresh. Setup to sync with PDA and then reimport all your old settings. Although this is a last resort.
Well do to a corruption of my root hard drive MBR I had to reformat and re-install windows (A nice long job!) - and would you believe it, that the newly installed activesync is now working properly - ie emails and contacts are synchronised on both the Desktop PC and my Vario???
Oh well I'll know next time !
Cheers
John

Sync with Exchange AND another Outlook?

:?: Does anyone know if it is possible to keep TWO Outlooks in sync with ActiveSync (when one of them is an Exchange server)?
You can keep switching off the sync with exchange to sync with the second outlook calendars but this resets all of the associated sync data (such as modified date etc)...
Any ideas appreciated!
You might want to be a bit more specific...
I currently Sync with Outlook on two PCs and one Exchange Server, here is how I'm configured.
Work PC: Sync- Calendar, Tasks & Notes
Home PC: Sync- Calendar, Tasks, Notes & Contacts
Exc Svr: Sync- Calendar, Tasks, Notes, Contacts & e-mail
This allows me to:
1. Have an offsite back-up of my personal contacts.
2. Have ready access to all personal & business appointments everywhere and have the info backed-up offsite.
3. Have a dedicated e-mail address that only goes to my phone via Push e-mail.
Works great for me.
Exc Srv- Contacts/ Calendar/ EMail/ Tasks
I am trying to connect to another Outlook instance @ work just for the Calendar and Contacts to keep them in sync.
When I select those in ActiveSync (the Work PC) it says that I need to uncheck the connection to the Exchange Server...
Any ideas?
Kyphur, do you have the problem that when you sync with your PC, it tried to reach the exchange server first and takes forever (due to teh fact that GPRS is disabled during activesync). That is the problem I had as well as what zb6673 is saying.
I owudl love to get this worked out becuase I got addicted to push email and also like the idea of an offsite backup
bittermormon said:
Kyphur, do you have the problem that when you sync with your PC, it tried to reach the exchange server first and takes forever (due to teh fact that GPRS is disabled during activesync). That is the problem I had as well as what zb6673 is saying.
I would love to get this worked out becuase I got addicted to push email and also like the idea of an offsite backup
Click to expand...
Click to collapse
I am using the T-Mobile US 2.26 OS Rom (AKU 2.3) with ActiveSync 4.2
When I am connected to my PCs, Activesync on my PC connects to the Exchange Server (and the status is displayed in Activesync on my desktop).
I wonder if my problem is that I'm using teh free mail2web. I don't think it allows pc's to connect to it. Thanks for your help, I'll do some more digging (or setup my own exchange server at home )
So you are NOT really connecting to two seperate instances of Outlook (for example you would have both the Calendar for the Exchange Server AND the calendar for the local PC checked in Activesync).
I found a solution in that the PC I want to keep updated I can use Laplink PDAsync...that seems to work...I'll have to see if the autoarchiving from exchange works if the records are not "touched" by PDAsync...
bittermormon said:
I wonder if my problem is that I'm using teh free mail2web. I don't think it allows pc's to connect to it. Thanks for your help, I'll do some more digging (or setup my own exchange server at home )
Click to expand...
Click to collapse
I'm using mail2web free account also. It won't allow MS Outlook to connect but an Activesync connection is an Activesync connection...
well I gave mail2web another go today. It worked perfectly until I unplugged my phone. The next time (and every time since then) Activesync on the PC hangs while "looking for changes" after it finally times out, I can sync by clicking teh sync button on my MDA. The pc keeps saying "connected - synchronzation error"
So its working, but its a pain waiting for the PC to time out everytime I need to sync.
wella s soon as I typed that it started working correctly, then hung the next time. :roll: oh well.
I used to skip all PUSH related posts because before i didn't have a data plan. Now that i do i'm trying to get it to work.
I set up an account with mail2web, put the settings on my phone and i'm getting an error saying The server cannot be reached in activesync on my PC.
I noticed it won't let me sync my outlook emails (two hotmail accounts and one gmail account) AND the mail2web exchange server. It's either one or the other. I'd like to have access to both, or is this not possible.
I gave emoze a shot but didn't like how it'd wait for outlook to sync then push those emails. If anyone can point me in the right direction as to where to get started and what to do that'd be great!
I have a question in the same vein.
I have recently been given access to an Exchange account on my work server.
I would like to be able to sync all of my accounts together. (Outlook at work> outlook at home> mobile outlook.) Mainly I just want the contacts and calendar functions.
The dilemma I am facing is that when I try to sync outlook with my laptop, it tries to find the exchange server (which for the life of me I can not connect to with my laptop). Is there any way to bypass this?
kyphur said:
You might want to be a bit more specific...
I currently Sync with Outlook on two PCs and one Exchange Server, here is how I'm configured.
Work PC: Sync- Calendar, Tasks & Notes
Home PC: Sync- Calendar, Tasks, Notes & Contacts
Exc Svr: Sync- Calendat, Tasks, Notes, Contacts & e-mail
Click to expand...
Click to collapse
kyphur: How do you do this. Using ActiveSync 4.2 when you have the exchange server defined (for contacts) if you try to pick contacts on your home or work sessions it says you can't do that while exchange is defined for contacts.
What I want to do is similar to what you are doing so I would love a solution. I have exchange 2003 at home so my home outlook is already sync'ed with exchange. What I want is my outlook pst at WORK to get its contacts from the PDA. The only way I can do it now, is remove Exchange contacts, turn on WORK contacts with the PDA have it sync and copy over; then take OFF WORK contacts and put back Exchange contacts, which is a crappy process to have to keep doing when there are changes.
JamesManios said:
kyphur: How do you do this. Using ActiveSync 4.2 when you have the exchange server defined (for contacts) if you try to pick contacts on your home or work sessions it says you can't do that while exchange is defined for contacts.
What I want to do is similar to what you are doing so I would love a solution. I have exchange 2003 at home so my home outlook is already sync'ed with exchange. What I want is my outlook pst at WORK to get its contacts from the PDA. The only way I can do it now, is remove Exchange contacts, turn on WORK contacts with the PDA have it sync and copy over; then take OFF WORK contacts and put back Exchange contacts, which is a crappy process to have to keep doing when there are changes.
Click to expand...
Click to collapse
Maybe the saving grace for me is that I always configure the Exchange Server after I have the two PCs configured to Sync.
I am currently using ActiveSync 4.5 Beta but I have been doing this since AS 4.0.
kyphur said:
Maybe the saving grace for me is that I always configure the Exchange Server after I have the two PCs configured to Sync.
I am currently using ActiveSync 4.5 Beta but I have been doing this since AS 4.0.
Click to expand...
Click to collapse
Thanks for replying...
Unfortunately its not working for me. I removed all the sessions, re-added Work and Home with contacts syncing... then added the exchange server and it will not allow me to pick Contacts for syncing with the following error...
"You cannot sycnhronize contacts with Exchange Server because it is already synchronizing with Work PC. To synchronize contacts with Exchange Server, clear the contacts check box for Work PC, and try again."
Did you possibly have to change some registry/etc on the PPC to get it to allow this? Are you running something like AKU 3.2 that maybe allows this type of syncing?
I am also using ActiveSync 4.5Beta but it looks like its a problem more on the PDA then on the desktop.
Solved!
I had the same problem.
I've found a solution in the newsgroup microsoft.public.pocketpc.activesync.
Here is the link:
http://groups.google.com/group/micr...read/3c269ef3f5c96321/48c16c74400cb034?tvc=1&
My prerequisites:
* MDA Pro ROM-Version: 1.30.113 GER
* Two PC's with XP SP2, Outlook 2003 connected to two different Exchange 2003 Servers.
* ActiveSync 4.2.0 (Build 4876)
1.Change the following registry entry on the PocketPC
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\
EnableNonLocalCrossPollination=1 (DWORD)
2.Soft reset the PocketPC.
3.Change the options (appointments, contacts, tasks, ...) in ActiveSync on the PocketPC. Note: It is only possible on the PocktePC!
4.Connect the PocketPC to the PC and you're done.
Hope this helps.
Regards,
UMH
UMH said:
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination=1
Click to expand...
Click to collapse
FREAKING BRILLIANT! This worked perfectly!
Thank you very much UMH. We should probably add this to the WIKI or something cause this is extremely useful/helpful info.

activesync & calendar problem

Hi, I'm having difficulties using my calendar at the moment. The calendar I'm using is Outlook 2003. I can sync my calendar if I put an appointment from my computer, but not if I add the appt from my mda vario. not sure whats happened it was working fine, any ideas would be appreciated.
thanks
You may need to look at your activesync settings, look in tools, options. Also you could try deleting the mobile device profile and then re-connect the phone and let it rebuild.
My Wizard and compute was sny.But when I install some software,It is sey not find Windows CE.Or sey not sny.

Newbie - Activesync omitting contacts

using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro. some files sync, some do not; email YES; contacts, favorites NO.
what's my next move?
could i have problem with the computer, a tablet pc running outlook 2003?
very frustrated
thanks
using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro.
CONTACTS NAMES HAVE TO BE COMPLETED CORRECTLY. COPY ALL OF YOUR CONTACTS, TO A SUB FOLDER OR ALTERNATIVE FOLDER. DELETE FROM YOUR OUTLOOK ENTIRELY ALLOW THE SYNC TO DELETE FROM YOUR PPC.
THEN COPY, ONE BY ONE BACK, ALLOW EACH TO SYNC, AND CHECK. THEN YOU WILL FIND THOSE THAT SYNC, THOSE THAT DONT, AND START TO IDENTIFY THE ERRORS.
ONCE CONTACTS HAVE SYNC'D, YOU CAN THEN CHOOSE WHICH YOU DONT WANT SYNC'D BY CATEGORIES, PERHAPS YOU HAVE INADVERTANTELY DESELECTED SOME CATEGORIES.
some files sync, some do not;
FILES, IE USING YOUR DESKTOP SHORT CUT, OR DO YOU MEAN DATABASE ENTRIES?
email YES; contacts, favorites NO.
SOME FAVOURITES ARE JUST A PAIN. RELOCATE ALL THE ITEMS ON YOUR DEVICE TO AN ALTERNATIVE LOCATION \WINDOWS\FAVORITES.
DE SELECT THE SYNC FAVORITES. ONCE YOUR PPC FOLDER IS EMPTY, ALSO WIND BACK, OR REDUCE THE AMOUNT YOUR SYNCING FROM YOUR PC.
THEN SELECTIVELY, WHILST CONNECTED COPY 1 BY 1 ACROSS. I FOUND THAT SOME LINKS, OR SOME SYNC'S JUST DIDNT WORK. WHICH STOPPED ALL FROM SYNC'ING.
IT IS GENERALLY RECOMMENDED THAT FAVORITES ARE CONTROLLED BY ONE DEVICE OR THE OTHER, NOT USING COMBINATIONS.... THIS WAS AN OLD 2003 ISSUE, NO SURE IF RESOLVED.
what's my next move?
SYSTEMATIC AND METHODICAL TESTING... IF ALL ELSE FAILS,
1. REMOVE THE PARTNERSHIP, AND RE-PAIR
2. HARD RESET THE DEVICE....
could i have problem with the computer, a tablet pc running outlook 2003?
HIGHLY UNLIKELY TO RELATE TO THE TABLET PC STYLE.
Sorry for the shouting... I was just trying to delineate my comments from yours.
Thanks - I am going to start my trial and error now; will report back after 875 contacts are organized properly! Cheers...
i cant check the checkbox for contacts in syncing using activesync 4.2
what are the possible reasons?
Contacts do not sync - with activsync
Hi
I also have the same problem. I have a t-mobile MDA vario II and normal windows xp computer. I had no problems synching contacts with my orange spv c500 - easy as pie. Now with my vario ii it just refuses I have tried:
1. deleting the partnership a few times
2. hard resetting the device
Neither work.
In fact after the first time the partnership is set up, I found that the tick box to select to synch the contacts was greyed out. This is really frustrating. I take the point above that some contacts work and others might not, but why should this work perfectly well with the SPV and not the MDA?
Many thanks for any suggestions
Having just got an O2 XDA Orbit I had exactly the same problem with my Outlook Contacts not being synched.
I discovered that if I edited the contacts in Outlook in anyway (eg. adding and deleting a space) then the contact was then synched to my phone.
I have never had any problems on my XDAII, Jasjar, nor Jasjam... So not sure where your problems are coming from.
I have multiple sync systems working left right and centre and all appear to be working as I would expect. All I can think of is that you are using incorrect activesync, or incorrect outlook versions, or as above, just edit a couple. Alternatively, follow my previous post, ie create a sub folder, move all of your contacts to the subfolder. Delete all the ones on your device that didnt sync inthe move, copy one across, did it sync, yes ok, move on, if not, investigate, and so on and so forth.
Figured it out
For some reason it was not clear at the and now I don't know what changed, but it works so who cares.
All I did was go into activesync,
Tools > Options and check the contacts box.
For some reason before this was greyed out. At least I can now use this expensive device. Yay!!

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