Database Users

Activesync 4.1 Problems

Hi All,
I just got a MDA Vario (HTC Wizard) from T-mobile (UK) and installed Activesync 4.1 OK (well it caused my Windows XP machine to crash before I updated the Nforce2 Motherboard drivers!).
Now, I can install & remove programs OK.
But I can't get my emails and contacts etc from Windows Outlook 2003 (Office Pro 2003 SP2) to my Vario - even though activesync does a synchronisation??
Also contacts generated on the Vario don't end up on the PC outlook 2003 either??
Any ideas ? Before I have to manually enter all my contacts & addresses??
Cheers
John

for me active sync works first time out of the box.
you chould have a look at all the options and make sure they look sensible. Under options-->sync options. make sure contacts is ticked and settings look correct to you.
As your device is new, I believe you are entitled to free support from microsoft for 60 days and for tmobile for the life of your contract. I don't know about tmobile support but I have always found the microsoft technical helpline extremely good, and surprisingly few consumers use it!
rgds

Thanks for that - it must be something to do with mt desktop PC as I loaded Activesync 4.1 on my centrino laptop and got my contacts onto my MDA without any problems? Both are using the same Windows XP Corp so I don't think it's a windows issue and the only real difference between the laptop and the Desktop is that there is a ADSL/Router with Firewall connected to the Desktop, which may be upsetting the transfer of data from Outlook?
I did try a Bluetooth connection but that didn't work either??
Strange that I can load/unload programs, browse my PDA through Activesync but I cannot exchange data from Outlook 2003 to the PDA??

this could also be a problem with your outlook profiles. i.e. it could be that it is syncing, but with a new profile that does not include your old data. Have a look at the outlook options.
The extreme way to deal with it, is to export or backup all your outlook contacts and diary and other data. Uninstall outlook, rebnoot and make sure you delete the folder under program files. Then reinstall fresh. Setup to sync with PDA and then reimport all your old settings. Although this is a last resort.

Well do to a corruption of my root hard drive MBR I had to reformat and re-install windows (A nice long job!) - and would you believe it, that the newly installed activesync is now working properly - ie emails and contacts are synchronised on both the Desktop PC and my Vario???
Oh well I'll know next time !
Cheers
John

Help! I broke it, but need the calendar data

I dropped my HTC wizard and it broke. How can I access the calendar that I have activesynced on my PC? It powers on so I could probably connect it to my PC via activesync but I have no idea how I could get the calendar app running on my PC.
I used to own a Sonyericsson p800 once and it had a great utility which let you manage calendar and phonebook items via pc, is there one for windows mobile?
So basically all I want is to view the calendar items via my pc because I have every appointment and important reminder in my phone's calendar
-John

ActiveSync to Outlook
ActiveSync will sync calendar entries, notes and tasks to Outlook.
I had a similar problem with my JAMin. I bricked it while trying to flash with a customized ROM. I installed the WM5 emulator from Microsoft and managed to restore my last backup (SPB Backup) on the emulator and then sync this to Outlook.
(The local phone dealer is unbricking the phone under warranty!)

Where can I find the backups on my PC? I looked in Program Files/Activesync/ but couldn't see anything resembling a database file... Note that I'm not very technical with these things...
EDIT: I have the WM5 emulator and Outlook installed so I just need to find where the activesync backups are located.

UPDATE: Just got activesync working, so although the phone screen is busted, I can activesync it.
So please, anyone, let me know how I can get the phonebook and calendar info into my pc. I can view all the files on the phone via activesync -> Explore.

have you made any prior backups in your pocketpc?
whether you did or did not, here's an alternative method...
with activesync open, choose tools>options, then place a tick mark on contacts and calendars. press ok.
when you click on "sync", the contacts and calendar items will be placed in microsoft outlook. when you open outlook, you can view them, along with inbox, etc.

Ok, tried that and it synced them all... so they should be in my pc now, but where? Which directory??

start > programs > microsoft outlook

Can't see anything, I have Outlook 2002, maybe it does not support WM5? I did get an error when syncing:
"Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected. Please open Outlook using the appropriate profile.
Support code:8503001f"
I have never used Outlook on my PC before...
EDIT: Just to clarify: Outlook opens fine, but all the calendar entries and notes etc. are blank.
-John

i also have outlook 2002... i'm sorry, i cannot help you past this point (i understand zilch about "profiles"). i'm sure there are others who know what to do next.

There has to be a simple way to just yank out the calendar data from my phone just by using Explorer on my desktop pc, right? Please say it's so because now I uninstalled Outlook and I'm getting more errors than before, now I really don't even know where to start.
This is really driving me nuts... I know I have at least four job appointments for tomorrow, and it's now 11pm and I can't get them out of my phone, and I can't sleep because I know that I'm going to be really royally screwed tomorrow if I have to go to work and don't know where I'm supposed to go during the day.
I think I'll revert back to using a pen and paper calendar in the future...

I have to bump this up... I really need help in getting the calendar entries out of my phone.

If this was the first time you synchronised calendar data then ActiveSync should've taken you through the configuration of a new Outlook profile. If not, then you may already have a profile configured. Outlook's mail profiles can be managed from the Mail icon in the Control Panel on your PC.

I can't give you the details, but this is what I can vaguely recall.
There are a few files in the root directory of your phone that can be copied via activesynced-explorer (e.g. the mobile device on your My Computer). The file is something like PIM.xxx. If you have a spare phone to use, you may want to try copying these files into the other phone and see if the calendar stuff is in there or not.
Else, try to do activesync on another computer and transfer all calendar stuff into Outlook. when you have your new phone, just plug the phone in and have everything synced into the new phone.

Newbie - Activesync omitting contacts

using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro. some files sync, some do not; email YES; contacts, favorites NO.
what's my next move?
could i have problem with the computer, a tablet pc running outlook 2003?
very frustrated
thanks

using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro.
CONTACTS NAMES HAVE TO BE COMPLETED CORRECTLY. COPY ALL OF YOUR CONTACTS, TO A SUB FOLDER OR ALTERNATIVE FOLDER. DELETE FROM YOUR OUTLOOK ENTIRELY ALLOW THE SYNC TO DELETE FROM YOUR PPC.
THEN COPY, ONE BY ONE BACK, ALLOW EACH TO SYNC, AND CHECK. THEN YOU WILL FIND THOSE THAT SYNC, THOSE THAT DONT, AND START TO IDENTIFY THE ERRORS.
ONCE CONTACTS HAVE SYNC'D, YOU CAN THEN CHOOSE WHICH YOU DONT WANT SYNC'D BY CATEGORIES, PERHAPS YOU HAVE INADVERTANTELY DESELECTED SOME CATEGORIES.
some files sync, some do not;
FILES, IE USING YOUR DESKTOP SHORT CUT, OR DO YOU MEAN DATABASE ENTRIES?
email YES; contacts, favorites NO.
SOME FAVOURITES ARE JUST A PAIN. RELOCATE ALL THE ITEMS ON YOUR DEVICE TO AN ALTERNATIVE LOCATION \WINDOWS\FAVORITES.
DE SELECT THE SYNC FAVORITES. ONCE YOUR PPC FOLDER IS EMPTY, ALSO WIND BACK, OR REDUCE THE AMOUNT YOUR SYNCING FROM YOUR PC.
THEN SELECTIVELY, WHILST CONNECTED COPY 1 BY 1 ACROSS. I FOUND THAT SOME LINKS, OR SOME SYNC'S JUST DIDNT WORK. WHICH STOPPED ALL FROM SYNC'ING.
IT IS GENERALLY RECOMMENDED THAT FAVORITES ARE CONTROLLED BY ONE DEVICE OR THE OTHER, NOT USING COMBINATIONS.... THIS WAS AN OLD 2003 ISSUE, NO SURE IF RESOLVED.
what's my next move?
SYSTEMATIC AND METHODICAL TESTING... IF ALL ELSE FAILS,
1. REMOVE THE PARTNERSHIP, AND RE-PAIR
2. HARD RESET THE DEVICE....
could i have problem with the computer, a tablet pc running outlook 2003?
HIGHLY UNLIKELY TO RELATE TO THE TABLET PC STYLE.
Sorry for the shouting... I was just trying to delineate my comments from yours.

Thanks - I am going to start my trial and error now; will report back after 875 contacts are organized properly! Cheers...

i cant check the checkbox for contacts in syncing using activesync 4.2
what are the possible reasons?

Contacts do not sync - with activsync
Hi
I also have the same problem. I have a t-mobile MDA vario II and normal windows xp computer. I had no problems synching contacts with my orange spv c500 - easy as pie. Now with my vario ii it just refuses I have tried:
1. deleting the partnership a few times
2. hard resetting the device
Neither work.
In fact after the first time the partnership is set up, I found that the tick box to select to synch the contacts was greyed out. This is really frustrating. I take the point above that some contacts work and others might not, but why should this work perfectly well with the SPV and not the MDA?
Many thanks for any suggestions

Having just got an O2 XDA Orbit I had exactly the same problem with my Outlook Contacts not being synched.
I discovered that if I edited the contacts in Outlook in anyway (eg. adding and deleting a space) then the contact was then synched to my phone.

I have never had any problems on my XDAII, Jasjar, nor Jasjam... So not sure where your problems are coming from.
I have multiple sync systems working left right and centre and all appear to be working as I would expect. All I can think of is that you are using incorrect activesync, or incorrect outlook versions, or as above, just edit a couple. Alternatively, follow my previous post, ie create a sub folder, move all of your contacts to the subfolder. Delete all the ones on your device that didnt sync inthe move, copy one across, did it sync, yes ok, move on, if not, investigate, and so on and so forth.

Figured it out
For some reason it was not clear at the and now I don't know what changed, but it works so who cares.
All I did was go into activesync,
Tools > Options and check the contacts box.
For some reason before this was greyed out. At least I can now use this expensive device. Yay!!

ActiveSync, error 0x86000108

Dear Folks, I am having a problem Syncing.
It has worked fine for about a week - but it will now not Sync. Additionally, every time I try to Sync the HD2 puts some 20+ entries on today's date in my Outlook 2003.
Frequently, when I try to Sync it will crash Outlook.
I have uninstalled all "Partnerships" on HD2 and PC. I have uninstalled the ActiveSync software on my Win7 (64nit) and reestablished the partnerships all without success.
If I do not Sync with the Calendar, it will Sync OK, without crashing. However, if I add Calendar to the Sync objects, it will not complete.
Any ideas would be much appreciated.
ANDREW (Yateley, UK)

cable sync or bluetooth??
bluetooth with many entries causes problems sometimes (for me)

Activ Synch
I know it sound silly but do you find you can sync with one machine but after synching with the other it will not work with the first?
On win 7 before connecting try opening ActivSynch on the mobile, clicking options and de-selecting all items. Click OK and the re-open options and re-select the sync items. OK again and connect to your pc.
For XP when you have connected the phone open activ sync on the pc and de-select the sync items. OK and then go back in and re-select before ok'ing again.
I know this sounds long winded and is a pain to use but it seems to be when you are synching to 2 machines rarther than just one. I tend to suynch at homeweekly and work daily!
Regards,
DJ

Try running compact on outlook data files. (Tools - account settings - data files - double click the data file(s) to open properties and click compact now.)
Also worth running a scan for errors on the .pst file.
Theres a how-to HERE

Hello
Think about your firewall, that can also cause the problem

Waiting for network
I'm having a similar problem when trying to sync with Exchange 2003 SBS SR2.
Emails and contacts are fine and sync well as long as I'm not trying to sync calendar events. As soon as I check the box for calendar events I get an error, although it's not the same error code as the original poster it's the same result.
I'm running WWE 1.66.

Dear Folks,
Now working - I had corruption on my PST. Used "samsamuel's" idea and then upgraded to Outlook 2007 and then archieved all old emails and calendar events older than 14 months.
Now works!
Regards
ADC

Help with oulook sync

Due to having multile contacts onmy phone i decided to tidy it up up bit, i deleted them all of my phone and then tidyed up my pc outlook 2010 contacts also, i then thought it would be a simple case of using active sync to put all my pc outlook contacts/info onto my phone, but it only seems to have done a few, what can i do to resolve this? or have i screwed up somewhere, please help, cheers

bump can anyone help me??

Beatkeeper said:
bump can anyone help me??
Click to expand...
Click to collapse
Try to uninstall activesync 4.5 from your PC.
Tnan reinstall it. - This will create a new sync account and will re sync all items
as nothing was existed.
While establishing the new sync account, in the opened window of active sync
on your pc, define it to: "replace items on my mobile".
Do not define it as: "leave items on my mobile unit."
I hope that will help u.
Good luck