Hi All,
I just got a MDA Vario (HTC Wizard) from T-mobile (UK) and installed Activesync 4.1 OK (well it caused my Windows XP machine to crash before I updated the Nforce2 Motherboard drivers!).
Now, I can install & remove programs OK.
But I can't get my emails and contacts etc from Windows Outlook 2003 (Office Pro 2003 SP2) to my Vario - even though activesync does a synchronisation??
Also contacts generated on the Vario don't end up on the PC outlook 2003 either??
Any ideas ? Before I have to manually enter all my contacts & addresses??
Cheers
John
for me active sync works first time out of the box.
you chould have a look at all the options and make sure they look sensible. Under options-->sync options. make sure contacts is ticked and settings look correct to you.
As your device is new, I believe you are entitled to free support from microsoft for 60 days and for tmobile for the life of your contract. I don't know about tmobile support but I have always found the microsoft technical helpline extremely good, and surprisingly few consumers use it!
rgds
Thanks for that - it must be something to do with mt desktop PC as I loaded Activesync 4.1 on my centrino laptop and got my contacts onto my MDA without any problems? Both are using the same Windows XP Corp so I don't think it's a windows issue and the only real difference between the laptop and the Desktop is that there is a ADSL/Router with Firewall connected to the Desktop, which may be upsetting the transfer of data from Outlook?
I did try a Bluetooth connection but that didn't work either??
Strange that I can load/unload programs, browse my PDA through Activesync but I cannot exchange data from Outlook 2003 to the PDA??
this could also be a problem with your outlook profiles. i.e. it could be that it is syncing, but with a new profile that does not include your old data. Have a look at the outlook options.
The extreme way to deal with it, is to export or backup all your outlook contacts and diary and other data. Uninstall outlook, rebnoot and make sure you delete the folder under program files. Then reinstall fresh. Setup to sync with PDA and then reimport all your old settings. Although this is a last resort.
Well do to a corruption of my root hard drive MBR I had to reformat and re-install windows (A nice long job!) - and would you believe it, that the newly installed activesync is now working properly - ie emails and contacts are synchronised on both the Desktop PC and my Vario???
Oh well I'll know next time !
Cheers
John
Related
Hi,
Using ActiveSyng 4.1 (Build 4841), XP SP2.
XP Firewall settings look fine.
All contacts and appointments synchronized, no problem, but those with notes are not synchronized.
I can create a contact on my wizard, with notes, which is sync'ed with the laptop, but this sync stops whenever I change the notes on my PC...
I had a similar problem today.
I have my mda vario for a day now. last night I first played with it and synchronized it with my outlook (which is stand alone when I am not at work)
Today at work I started up my outlook and it synced with my server at work.
Then I synced my vario and suddenly all my agenda appointments disapeared on my vario.
Only solution was to sync with my laptop again without it being connected to the server at work
Hi,
I have the same problem, i erased qtek's memory, uninstalled office and activesync, delete all repertory and keys in regedit, but it changes nothing : it won't synchronize but with my work computer it is ok. I have put my pst files from house (data file from outlook) at work and it synchonizes too.
I don't understand :
it is not my QTEK 9100 because it synchronize fine at work
it is not outlook, pst file or activesync (4.0 and 4.1, both are tried)
so what is it ???
I am thinking that there is only one solution : format c: :-(
Please if you have an idea, help us !!!
Michaël
PS : it was ok before, but i don't know what i have done that made that it doesn't work, i have only Kapersky antivirus, no firewall and vnc (to control computer through internet)
Same problem here. Only i was using a Palm E2 and converted everthing to outlook. After synching, everthing but my appointments synched to my wizard. A bit of a catastrophy saving and reimporting the pst file.
Finally someone suggested deleting the profile, then resynching to outlook, providing all data is either on outlook or the wizard, as you have to option to copy everything from either source to the other, and presto seemed to work.
Still having problems with outlook though, after importing either archive or loading a different pst file, i dont seem to have all my info and it seems my calendar is always opening from an archive instead of outlook today.
Will reinstall outlook completely. In any case try recreating the profile.
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
What version outlook are you using? did you make sure that notes was checked in the list of programs to synchronise? Also be sure that wizard overwrites the pc data.
Other than that, if you want to try reinstalling outlook. Be sure to save an archive or backup first (I didnt really know how to reload the pst, ie from archive or backup because it shows on outlook as archived folder instead of outlook today! ?????) Thats my next step as well. I'm also going to try to install outlook 2003.
When I speak about notes it is notes contains in other data like note in contact or note in calendar.
The Note section synchrinize... but contact that have a photo or a note, note !
I have destroy all sort of data and it doesn't work, i am sure that it is not link with oulook.
Fixed for me, since I got a new computer. Problems seems to come from the version of ActiveSync. Funny enough, if I first get an error message when syncing, reinstall ActiveSync, then it works, if I do not get this message on first sync, then it does not work...
I think that it could be a good idea that everybody who had the same problem says what running programm is installed on his computer.
For me it is Kaspersky antivirus personna, vnc, nokia toolkit, nero 7, bluetooth driver, vnc.
I have others but i don't think that they could be linked with this problem
Nobody wants to reply ????
Hi Shoopy33,
I took me days to install my desktop properly. Microsoft is cleaning things now with the newest version. What you might want to make sure is that you have Genuine versions of both Windows XP, and Microsoft Outlook. That means that both Windows XP and Outlook need to have SP.
Many things could go wrong if you have a non Genuine version installed in Windows XP. For instance, if you have a Genuine Windows XP but with a non-Genuine Office XP with Outlook, you cannot just desinstall the non-Genuine Office XP, delete all registry files, and install a Genuine Microsoft Outlook version. You'll be stuck!!! It's a nice way from Microsoft to say FU.
Simply put, you'll need to reformat your hard-drive, reinstall everything fresh with Genuine Microsoft softwares that Microsoft will check online, and clone your HD for backup when you have a chance so that you don't have to reinstall everything again from A to Z. That'll take you time, of course.
Microsoft will not check which version of Microsft Outlook you have online, but the ActiveSync from Microsoft will check which version you have offline.
I had the same problems with my MDA Vario.
My solution:
1. export all contacts to separate vcard files.
2. in outlook click Help -> detect and repair
3. scanned my outlook pst file with c:\Program Files\Common Files\System\Mapi\1033\scanpst.exe
4. deleted all notes from my vcards
5. reinserted my vcards in my contacts in Outlook.
(6. i added my contacts notes as Notes in outlook)
now all synchronisation goes well: appointments, notes and contacts
Happens after new firmware
I have some contacts and appointments on my MDA Pro. They also synched well (MDA Pro ->PC). However, after I put the new T-Mobile firmware on my MDA Pro, "normal" contacts synchronize just fine, but those with photos or contacts do not. I suspect a bug in ActiveSync, but there is also nothing in the MS Knowledgebase about that :-/
I had this problem, and my solution was to erase pocket and format computer, but now, there is no problem.
I know that there is certainly a better solution, but I have not !
I can only say that it is a problem from the computer, because at work, it had ever well synchronised...
M.B.
Hi,
running winxp pro sp2 with Active sync 4.2 and Intellisync 5.5 (trial)
I would love some help as to the best way to sync from Outlook to My orange SPV M3100 as I am having no end of problems.
The reason that I feel I need Intellisync is that I have several different contacts folders in Outlook, which all need to end up on my SPV. Activesync does not seem to allow this.
1) is there a better programme than Intellisync for multi outlook contact files, as although I realised this is a trial, it keeps hanging when updating (on record 39 of 5300)? - I did manage to get it to do the first sync, but can no longer update...I don't feel pre-disposed to pay for it, if I cannot get it to work.
2) Is there a way to delete all the contacts on my spv in one go..without doing a hard reset? What is the file name that holds the contacts?
3) Where did the "backup" function go on Activesync?..There used to be a way of doing a back-up of the phone that could reinstall everthing the way it was pre a hard reset.
many thanks.
I understand that the Cingular 8125 comes bundled with Microsoft Outlook (I don't know which version of Outlook).
But, does this version of Outlook sync with Windows Vista or just XP?
If not with Vista, how do you sync the 8125 with a PC running Vista? (Bonus second question.)
Thanks
whuzizname said:
I understand that the Cingular 8125 comes bundled with Microsoft Outlook (I don't know which version of Outlook).
But, does this version of Outlook sync with Windows Vista or just XP?
If not with Vista, how do you sync the 8125 with a PC running Vista? (Bonus second question.)
Thanks
Click to expand...
Click to collapse
Are you sure it comes with Outlook or does it just WORK with Outlook? I am on TMo so I can't say what Cingular does or doesn't do but I had Office 2003 already and the phone syncs with the Outlook I already use.
--M
demontefixo said:
Are you sure it comes with Outlook or does it just WORK with Outlook? I am on TMo so I can't say what Cingular does or doesn't do but I had Office 2003 already and the phone syncs with the Outlook I already use.
Click to expand...
Click to collapse
Correct, just like the MDA, Cingular 8125 (and 8525 for that matter) does not come with Outlook for your PC. You have to have Outlook already.
mfrazzz said:
Correct, just like the MDA, Cingular 8125 (and 8525 for that matter) does not come with Outlook for your PC. You have to have Outlook already.
Click to expand...
Click to collapse
I thought all Pocket PCs (with or without phone capability) come with some version of Outlook. All of my older Pocket PCs sure did.
As greedy as Microsoft may be, I can't believe that they expect you to buy Outlook separately in order to sync your Pocket PC.
They do. My 8125 came with Outlook 2002 on the CD. Don't know if the posters above didn't look hard enough, or bought an 8125/MDA without the CD.
Edit: See Attachment. Its greyed out since I already have Outlook 2007 installed.
BBowermaster said:
They do. My 8125 came with Outlook 2002 on the CD. Don't know if the posters above didn't look hard enough, or bought an 8125/MDA without the CD.
Click to expand...
Click to collapse
Thanks for the info!
Do you know if Outlook 2002 works with Microsoft Vista?
Here's what I found from here: http://www.outlook-tips.net/howto/vista.htm
"Outlook 2002: It runs, but email account passwords are not saved. After you enter the password during the first email check, Outlook will remember it until you close down Outlook. This is because Outlook used the protected storage interfaces to store passwords and these are no longer supported in Vista. Unless Microsoft decides to create a publicly available hotfix to address this, you won't be able to save passwords. Outlook 2002 is outside of mainstream support so this is unlikely to happen as it's not a critical security hole.
Note that when you enter the password, the Send and Receive that brought up the password dialog may fail but future send and receives will work. Leave Outlook open 24/7 to avoid entering it frequently. "
Didn't see a fix anywhere. Probably won't since Outlook 2002 is no longer supported by Microsoft.
BBowermaster said:
Here's what I found from here: http://www.outlook-tips.net/howto/vista.htm
"Outlook 2002: It runs, but email account passwords are not saved. After you enter the password during the first email check, Outlook will remember it until you close down Outlook. This is because Outlook used the protected storage interfaces to store passwords and these are no longer supported in Vista. Unless Microsoft decides to create a publicly available hotfix to address this, you won't be able to save passwords. Outlook 2002 is outside of mainstream support so this is unlikely to happen as it's not a critical security hole.
Note that when you enter the password, the Send and Receive that brought up the password dialog may fail but future send and receives will work. Leave Outlook open 24/7 to avoid entering it frequently. "
Didn't see a fix anywhere. Probably won't since Outlook 2002 is no longer supported by Microsoft.
Click to expand...
Click to collapse
Cool! So far so good!
So if Outlook 2002 runs on Vista does that necessarily mean that it will sync with it? (I heard something about ActiveSync being replaced by something else in Vista.)
Vista uses Windows Mobile Device Center. I don't see why it won't sync, it may require the sync plug in (also on the CD). Couldn't tell you myself.
Maybe the Outlook 2002 that's bundled with the 8125 won't sync with Vista after all? (Vista uses "Windows Mobile Device Center" which replaces ActiveSync)
http://www.microsoft.com/windowsmobile/devicecenter.mspx
System Requirements
Windows Mobile Device Center is currently only available for the following versions of Microsoft Windows Vista™.
Microsoft® Outlook® XP, Microsoft® Outlook® 2003, and Microsoft® Outlook® 2007 messaging and collaboration clients are required for synchronization of e-mail, contacts, tasks and notes to a Personal Computer.
Guess I may not get the 8125 after all. Am I missing something?
On my old phone (Nokia) i could sync my contacts into Windows address book on my laptop. Now I've got the Vario2 and vista on my laptop the sync will only let me download my contacts into microsoft outlook- which I don't have and do not want to pay loads more money. How do i back my contacts up or get outlook free
I recently found a program called "PIM Backup". It allows you to back the data up to a file which you can then copy off.
Try looking here or off a similar thread for the download link -
http://forum.xda-developers.com/showthread.php?t=299705&highlight=pim+backup
Sync With WAB + Calendar Plug in for O.E.
soozyq said:
On my old phone (Nokia) i could sync my contacts into Windows address book on my laptop. Now I've got the Vario2 and vista on my laptop the sync will only let me download my contacts into microsoft outlook- which I don't have and do not want to pay loads more money. How do i back my contacts up or get outlook free
Click to expand...
Click to collapse
Hi.
Have a similar problem
Using Outlook Express for Email and instead of MS Office / Outlook we use Open Office [its free ]
Found a link to connect O.E. YET to try it, but it is ...
http://www.reunion.com/site-root/download_reunionforoutlook.jsp
Also if you know of a calendar plugin for O.E., please post it
i use Jeyo Mobile Companion, brilliant for backing up contacts, sending SMS via pc.
Its different to some others in the fact that you compile the sms as you would an email but it sends it via the phone, so no internet connection needed.
Its brill at work, save "un-cradling" then reply/send sms then cradle, its all done with a swift alt-tab. heh
Alternative to ActiveSync
I haven't (yet) tried it but there is a project called FinchSync (http://www.finchsync.com) which claims: "FinchSync is a tool for synchronizing contacts, appointments and tasks from Mozilla email and calendar products with a Pocket PC or SmartPhone."
If anyone has any hands on experience with this program I for one would be interested to hear about it...?
you could set up a mail2web account which is push email and has a outlook style web based interface allowing you to sync everything contacts,calendar and tasks Did i mention its FREE. www.mail2web.com
soozyq said:
On my old phone (Nokia) i could sync my contacts into Windows address book on my laptop. Now I've got the Vario2 and vista on my laptop the sync will only let me download my contacts into microsoft outlook- which I don't have and do not want to pay loads more money. How do i back my contacts up or get outlook free
Click to expand...
Click to collapse
Hi.
Found 2 more , 'am going to try them out today & 2morow.
Incase you are interested in giving them a shot also, the programes are :
[1] Mobile Master : http://www.mobile-master.com/ you can download it on cnet.com alsoo
[2] Funambol http://www.funambol.com/opensource/
Please Note : I haven't tried them as yet, so please take all required BackUp, etc.
Cheers.
You're using Vista? The WMDC will let you Sync your phone with your Vista Contacts - no problem - infact you should now also be able to Sync your mail with Windows Mail and if memory serves your calendar with Windows calander - all things that with XP you had to have Outlook to do!
EDIT
Sorry - seem to have spoken to soon. The beta version of WMDC allowed for Syncing with those programs - I always use Outlook so I haven't even really looked at those settings since - it appears that it was something they supported in the Beta and dropped from the final edition which is quite unfortunate! (probably just trying to sell more copies of outlook). A free work around might be to use Microsoft Live Mail e-mail client (Not Windows Mail) and then install the windows live messenger and set it up to sync your contact details with Live Messenger and then the Live Mail client should then have a synced version of your contacts - just another idea - sorry bout that!
i've got imate k-jam, i've installed recently ms outlook 2007(on windows xp) and i can only sync the non outlook items i cannot sync contacts, e-mail, etc.
following error message:
you will be able to synchronise only files, folders, and other non outlook items if you continue.
to synchronize e-mail, calender, contacts, tasks and notes with this computer, do the following:
disconnect device, install and run outlook, and then reconnect the device and complete the synchronazation setup wizard.
urgently help needed.
many thanks in advance
Try to delete your device in ActiveSync and install new user.
many thanks for help.yes i did but it didnt help.i uninstall all office 2007 and active sync than i installed office 2003 and act sync 4.5 but still it doesn't work.i thought maybe firewall issue.i switch windows firewall but no luck.there is no extra firewall software on my laptop just windows sp2 and orginal windows firewall and avg free e
ition antivirus have got..what can i do?thanks in advance.
I have this problm in the past and just delete your device. When connect, MS Outlook should ask the profile you want to connect and creat a new profile with an other name. This way for me, it worked!
i will try that thanks for helping me.