Database Users

Help! Can't send emails. 'Invalid message recipients'

Hi,
Can't seem to send any emails from my Tiscali account. Downloading emails is fine, but it will not send anything, and replies with:
(Subject)
System Administrator
Invalid Message Recipients
(Email Content)
Your message 'message title' was not sent and has been moved to the drafts folder.
The following recipients are invalid:
'recipients email'
Whats going on?!?!!
Cheers
HPJ

I had this problem too to start with..
I got round it by using the Outgoing mail server as smtp.t-email.co.uk
I use that for NTL mail.
Also, make sure that you have the option for 'Outgoing mail requires authentication' is you need it.
I use this for all my other pop3 mail accounts.
Hope that does it for you
ohh...That's for T-mobile however..

No joy Im afraid. Changed to 'Outgoing mail requires authentification'....same response. Even tried smtp.t-email.co.uk :wink: but still nothing....thanks anyway though.
Anyone got the answer???
HPJ

this is to do with your smtp server's security settings. You must use the smtp server provided by whoever is connecting you. In this case if it's t-mobile 3G or gprs, then you must use correct t-mobile smtp server. You will then very likely find that it fails when you send mail via your PC activesync as your PC is connected to the internet via your BT ADSL account (or whatever) which has not been allowed by t-mobile. get the plot?

not really...I'm afraid I am a total novice at this stuff....in fact I'm surprised I have got this far!
It is a tiscali account. I have used all the tscali settings as requested, and as worked on my xda2s. For some reason it just doesnt work on my exec.
HPJ

In my experience, if you're using an O2 then it should be
smtp.o2.co.uk for the outgoing server....try it with authentication ON and OFF and see which works. I can't remember off-hand as I haven't really used any of my XDA's for outgoing mail, only incoming.
Cheers
Ant

cheers ant, I'll give it a go a little later and let you know......fingers crossed...
HPJ

yep, I've been messing around with settings, and now I cant even send emails from my Tiscali account on my PC.
I give up. :evil:
The real irony is that I own an IT Consultancy company .........note the word 'own'....not 'work in'.....hence my complete incompetence with IT. Where the hell are my consultants when you need em eh?!?!?!

I'm your friendly neighbourhood it consultant
It doesn't matter what you are connected to to receive e mails. ie you could be on NTL and receive by e mails & vice verca
When you are sending e mails it is a diffent story.
If you are on NTL you have to use the NTL smtp address & if you are on BT you have to use your BT smtp address
o2 is smtp.o2.co.uk
Just tested it on mine & it works
& if u still have probs with your home one.
I'll guide u through that.
Just add me to msn
[email protected]

mate, thank you very much, that's a very kind offer. I will try again and see what happens, and post my (hopefully successful) results soon.
cheers
HPJ

Crossed fingers

Just set your outoing mail server to whatever connection you are using to send the mail. The golden rule.
If you have setup your connection to work via GPRS, you will find it wont send mail when connected to WI-FI as its using a different connection and the outgoing mail server would have to be changed

I'VE FINALLY DONE IT!!!!
thanks everyone for your help. I'd like to say that will be my last dumb ass question, however I have a feeling it won't be!
cheers
HPJ

outgoing email through smtp.o2.co.uk

Is anyone else having problems with all email attempted to send from the Exec through o2's outgoing mail server returning a failure message at the moment?
Very frustrating. I like to quickly turn WiFi on, sync email and fire off a few snap responses when I get back to base before I decide whether to fire my PC up or not.

Have you clicking the 'outgoing mail requires authorization' box in account options?

I've never actually used my O2 e-mail account to send messages before, but after seeing this thread I tried it and sure enough it didn't work until I ticked the "outgoing mail requires authorisation" box!
Hopefully your advice will fix it for FunkyMagic too!

"I like to quickly turn WiFi on"
hi funky magic
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs. for wifi you need to set the smtp to your internet provider NOT o2. i use Blueyonder for my home internet - so my smtp is smtp.blueyonder.co.uk - works perfectly. i actually have 2 mail accounts set up - one for use at home on wifi using blueyonder, the other for when i'm out and about using the o2 gprs connection
best
mikey mike

Cheers folk!
I think prior to today I was (without really thinking about it) -
Switching WiFi on.
Recieving new email.
Composing responses and hitting send.
Then just sticking the thing on the cable connected to my PC for charging where I leave it for a few hours before going out for the evening or 'fiddling' (at which point pass-through would have sent the emails correctly at the next 15min sync).
I was in a bit of a rush today to confirm an email had gone out so hit send/recieve after creating a new mail PRIOR to connecting to the wire which I don't think I normally do!
Problemo solved!

Mikey Mike said:
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs.
Click to expand...
Click to collapse
My O2 account with smtp.o2.co.uk works fine for me with wifi

I've just been fighting with this for about an hour, hopefully some of this might be of use to someone:
Receiving mail from an IMAP4 account on my own Linux server. Using the same server as an outgoing SMTP relay.
Everything worked as intended, but obviously could only send outgoing mail when connected via wireless network at home (the SMTP server only allows relay to IPs on the LAN, like most ISP's relays).
Clearly this isn't much use on a mobile device, so I reconfigure outgoing mail to use smtp.o2.co.uk. This fails, which I assumed was because I was not connected via the O2 network at the time.
I enable "outgoing mail requires authentication" and "use seperate settings", and enter my O2 username and password, as used to log in to the website. Still no Joy. I try various permutaions of the username and the previous version of my password, enabling SSL, etc. with no success.
Getting suspicious that this is an XDA issue, I create an SMTP account in Thunderbird on my desktop PC, using smtp.o2.co.uk with authentication. A little trial and error confirms that using "[email protected]" and your website password to authenticate (no SSL or anything clever enabled) works, even though my PC is connected to the internet via another ISP.
I try re-entering the settings a squillion times, rebooting the exec, etc, without any luck. I become suspicious that the changes in config aren't taking. I dig through the registry in search of the settings, but don't find them.
Then it occurs to me to delete the IMAP account entirely, reboot the exec, and re-create it from scratch, this time using the known-good settings for the O2 smtp server. This appears to have worked. I can send email via smtp.o2.co.uk, and it works regardless of whether I'm connected by UMTS to O2 or my wireless LAN at home.

kimble
you are a star! works perfectly
mikey mike

Same problem but with Blueyonder?
Hi All,
Im having a similar problem with my Exec and outgoing mail via GPRS/3G and smtp.blueyonder.co.uk. I get "Invalid message recipients". however if i send a message to my own email address at blueyonder it is sent ok. also if i send via wifi its ok. If i send the message using my SPV C500 via GPRS it sends OK. All the settings are the same.
I wonder if its a 3G/UTMS problem? unable to get just GPRS coverage (I dont belive im saying this).
I hope this dose not mean another Hard reset.
Regards
Premo

Kimble: Thanks for an awesome post! 8)
[EDIT: I am using my own Exchange server, so it doesn't matter to me, but I can use the info to help others, so thank you.]

Kimble, you star. i had the same problem but it's working now.
I note that SSL can't be turned on. Does this not concern anyone else?

Problems sending emails via exchange server

Hi All,
I have just purchased a QTEK 9100 running WM5 and have configured up my Push Mail to connect to my company's Exchange email server. I am able to download emails from my company's email server but am not able to send emails and I get the message "invalid receipt address". Currently I am connecting to the internet via ActiveSync... Would appreciate if someone can advise if I am doing something wrong here...
Thanks in advance.

I don't use push email, but are you using the right smtp address? you usually have to go via the phone operators smtp first.

meschle said:
I don't use push email, but are you using the right smtp address? you usually have to go via the phone operators smtp first.
Click to expand...
Click to collapse
thanks for reply! Yes I normally set up smtp using the phone operators' smtp but I need to do this even when I am connected via wifi or through laptop?

Qmail with T-mobile

Hi,
This is driving me nuts.
I have installed qmail (q3u) and cannot get it to send mail.
I have the smtp server as smtp.t-email.co.uk which works fine with pocket outlook. The only difference I can see is that within pocket outlook it is set to authenticate with the outgoing username and password left blank.
qmail will not leave authenticate selected if the username and password are blank.
can anyone help?
thanks

I am using Qmail and cannot get my free Hotmail accounts to work. My other accounts do work. However, it may take me 2 - 4 times to try to log in before they connect. Hotmail will not connect. Any suggestions?
Sorry I cannot help you with your problem.

asctony said:
I am using Qmail and cannot get my free Hotmail accounts to work. My other accounts do work. However, it may take me 2 - 4 times to try to log in before they connect. Hotmail will not connect. Any suggestions?
Click to expand...
Click to collapse
Hotmail, as has been pointed out in some of my mailer-related articles (for example the IMAP Bible at http://www.pocketpcmag.com/blogs/index.php?blog=3&p=1247&more=1&c=1&tb=1&pb=1 ), doesn't have POP3 access in its free version. You need to either subscribe to Hotmail Plus or use the built-in Messaging Hotmail account (which does have access to your mailbox - but no other mailer client on your PDA) coming with your Wizard.

well i've managed to fix my problem now. I needed to put the t-mobile smtp server address within the local host section on the smtp tab.
the only thing i can suggest for your problem is to check that the dial up option in qmail is set to the same gprs connection that you usually use.

SMTP - is it just me?

hi
i have a touch hd on the three network. on this connection i can send and receive emails but i MUST use the three SMTP setting or I cannot send emails.
unfortunately when I'm at home on WIFI (tiscali) i have to use the tiscali SMTP or cannot send emails.
is there a way to fix this so that i do not have to keep changing the SMTP settings depending on which connection i am using?
i presume both Three and Tiscali require users to use their own SMTP servers whilst using their facilities. Is this not a bit daft on a MOBILE device?
cheers
don

SMTP care not if you're connecting from a mobile device or not, it's just a protocol.
SMTP servers are usually restricted by connecting IP address, generally to CIDR blocks owned by the provider of the SMTP service. This is done to prevent the server being an "open relay" and therefore being used by spammers to send out **** loads of junk email.
You might be able to find an email provider that uses TLS/SSL authentication in which case they *MAY* allow access from anywhere.
Presumably the 3 and tiscali email addresses are different so you'd just have the two accounts set up on the phone anyway? I don't really use outlook on my HD so I'm not sure I totally understand your problem.

donster22 said:
hi
i have a touch hd on the three network. on this connection i can send and receive emails but i MUST use the three SMTP setting or I cannot send emails.
unfortunately when I'm at home on WIFI (tiscali) i have to use the tiscali SMTP or cannot send emails.
is there a way to fix this so that i do not have to keep changing the SMTP settings depending on which connection i am using?
i presume both Three and Tiscali require users to use their own SMTP servers whilst using their facilities. Is this not a bit daft on a MOBILE device?
cheers
don
Click to expand...
Click to collapse
I'm using smtp servers from www.gmx.com and www.gmail.com, both with excelent imap support.
With these smtp servers, you can send mail regardless of what connection you have.
Both are excelent mail providers with pop collectors.
You can also forward your mail to these accounts.