Related
I've just received a pair of 9100's from Expansys for me and the Mrs (I couldn't stand the look of torment on her face as she pecked SMS messages out on her old 6310 any longer) and, with trepidation installed AS4.0 over the old, trusty 3.7.1 or 3.8... Result... sh4gged...
On my laptop, I added rules to Sygate, tweaked connection manager, re-installed and patched Outlook, upgraded to 4.1 and everything else I could think of and it's still broke. It hangs on the Retrieving Settings bit. Curiously, even with it stuck, pending installs actually get installed...
On the work laptop where we mere users are policy'd out of everything it didn't get that far as the desktop security settings weren't having any TCP over Ethernet over USB at all.
Anyway, stroke of inspiration (and apologies if you guys already knew this) activated ActiveSync over IR on the 9100, pointed it at the laptop's IR port and bingo... All sync'd up without a whiff of a complaint or lock-up.
It looks very much like MicroSoft's desire to make the USB's old Point to Point IP link look like a real network interface in a world were network interfaces are mostly policed and firewalled to death is the problem, rather than ActiveSync 4 itself. Now, on my work laptop, my hx4700 will ActiveSync over AS4.1 on USB and the 9100 will do it over IR.
Shame my own laptop has no IR port otherwise I'd be happy (until MS fix the thing properly). Might try with my BT dongle instead.
Anyway, hope this if use to somebody out there...
Found the below in a German IT news ticker.
http://www.heise.de/newsticker/meldung/65210
It basiccaly says, that MS confirms Active Sync 4 problems with Firewalls, and plans to have a new fixed Active Sync Software by the end of Nov.
They also reccon to open TCP-Ports 990, 999, 5678, 5679, 5721 and 26675 in the Firewall to make it work until the fixed version is ready.
Hello,
I'm currently trying to get a second hand I-Mate syncing with ActiveSync using a USB cradle. Everything else works fine, with the exception of a USB sync. When my I-Mate cradle is plugged in via USB, and the powered-on I-Mate is placed in the cradle, a Windows device message appears stating "USB Device Not Recognized". This happened with another I-Mate I was able to try and on multiple computers with multiple cradles. I'm quite baffled. I've tried verstions 3.7, 3.8 and 4.0 of ActiveSync.
I would really like to get the USB cradle working so I can try WM2005 and not have to xfer software to the I-Mate over my GRPS connection
Thanks in advance.
-Chris.
Hi Chris.
That certainly is odd since you've tried multiple ActiveSync versions on multiple PCs with multiple i-Mates!
What OS are the PCs running?
Normally when you first connect the i-mate via the cradle after installing ActiveSync, XP will launch the Add Hardware Wizard, which should find the drivers as ActiveSync installs them.
I have heard that reverting from ActiveSync 4 to 3.x can cause problems, but if you started with 3.7 & worked up from there, that isn't your issue.
Can you launch ActiveSync manually via Start - All Programs etc.?
Perhaps check the XP driver-signing policy - maybe it's stopping the driver from installing. I'd normally suggest trying a different USB port, but trying another PC covers that one .
Good luck - I know this one would annoy the hell out of me too!
Hi Chris.
That certainly is odd since you've tried multiple ActiveSync versions on multiple PCs with multiple i-Mates!
What OS are the PCs running?
Normally when you first connect the i-mate via the cradle after installing ActiveSync, XP will launch the Add Hardware Wizard, which should find the drivers as ActiveSync installs them.
I have heard that reverting from ActiveSync 4 to 3.x can cause problems, but if you started with 3.7 & worked up from there, that isn't your issue.
Can you launch ActiveSync manually via Start - All Programs etc.?
Perhaps check the XP driver-signing policy - maybe it's stopping the driver from installing. I'd normally suggest trying a different USB port, but trying another PC covers that one .
Good luck - I know this one would annoy the hell out of me too!
The PCs that I've tried have been running XP. My work machine SP1 while my home machine SP2.
I tried disabling the windows firewall in SP2 to no avail. The two other units I tried were in various states of order so that could be contributing to the issue.
The touchscreen is unresponsive on one while the other is stuck showing serial information (both issues I've found out how to resolve reading this forum, that'll make 2 more functional I-Mates!)
I have since completley removed ActiveSync from my PC at home. When I place my I-Mate into the cradle, no windows device messages appear and when I go into the device manager the I-Mate isn't even seen anymore.
I might just cut my losses and go cough up $40 for a usb bluetooth adapter for the desktop and sync that way. I'd rather not do this as I don't believe I can upgrade the ROM via bluetooth, and I'd very much like to throw WM2005 on one of these puppies, providing I can even get that far.
Ok, so a good majority will probably hate me after this.
My sync problem was caused by me not using a 5v power adapter. Yes, it was that simple. My power adapter looks like some kind of alien as it's being converted with 3 devices to conform to standard 110v north american AC. It was purchased for European users originally.
BUT, here's my saving grace. The I-Mate I was playing with won't sync via USB, it will do bluetooth and even serial but not usb???
Even more annoying is the unit I'm now using has an annoying issue with the touchscreen. If I receive a call or take care of any other incoming data activity, the screen freezes. I will not be able to use the touch screen until the battery is taken out. Very annoying, to the point I'm using the bluetooth unit. It's got the latest firmwares of the units (1.72wwe, 1.14 radio, 1337.38 for g (general?) bluetooth unit has 1,66wwe, 1.10 radio and 1337.2x for g) ...haha, sorry I thought that one was awesome and very fitting for a faulty device... just not the right number for a release...
http://www.microsoft.com/windowsmobile/downloads/activesync42.mspx
Available... still no wifi sync...
Has anyone tried it yet?
Yes and its made no difference to my activesync issues...
I can't see any other obvious changes...
Yes, the same sh ....
I wait for the final german release, and i've never had problems with AS 4.1 (except the bluescreen problem caused by Kaspersky).
Definate improvement for me, I had problems where I couldn't sync using USB when I'm connected to the work VPN. AS would keep spinning and connecting, and the VPN connection would die. Only way for me to sync was to use IrDa. Now, with AS4.2 USB sync works fine. (At last)
Andy
Anyone here with a Logitech DiNovo Keyboard set? I've been having problems since v.3.8 of activesync in that the setpoint software and active sync conflict causing the current active windows to loose focus for one second every 7seconds.
Very irritating. Has this version solved the problem? Logitech doesn't want to claim responsibility for the problem. Neither does microsoft
Logitech Desktop M5000 Laser
Jorgee, I've got the set above.
If I install the MS Bluetooth option for the Logitech and use AS bluetooth, it works fine.
If I use the Widcomm BT for the Logitech, no connection.
I had AS (using BT or USB) steal focus every 4 seconds IF Outlook wasn't open - as soon as I open Outlook (I'm using 2003), no further problems.
It appears to be an issue with AS and Outlook.
I'm not sure if this is of any use to you, but you never know...
Re: Logitech Desktop M5000 Laser
huisie said:
Jorgee, I've got the set above.
If I install the MS Bluetooth option for the Logitech and use AS bluetooth, it works fine.
If I use the Widcomm BT for the Logitech, no connection.
I had AS (using BT or USB) steal focus every 4 seconds IF Outlook wasn't open - as soon as I open Outlook (I'm using 2003), no further problems.
It appears to be an issue with AS and Outlook.
I'm not sure if this is of any use to you, but you never know...
Click to expand...
Click to collapse
I will try what you said. As a fix what I would do is open taskmanager and terminate the setpoint process. this corrects it but ofcourse I loose setpoint functionality.
1 question. What do you mean by "ms bluetooth option" and "widcomm"? do I get to choose from the 2 during installation? how do you recommend * proceed. I might just format my Pc over the weekend so this is the perfect oportunity.
ActiveSync dosnt work for me
Hiya Guts
Can anyone help.
I got my XDA Exec last week and tried installing ActiveSync but to no avail does it detect my PDA. Actually it worked once.
I decided to install the latest version 4.2 but still nothing. I installed and removed over a dozen time, rebooted pc and nothing. I followed instructions to add profiles to my firewall and still nothing.
I dont know what else to do. Can anyone help?
Thanks
Re: ActiveSync dosnt work for me
Gochos The Greek said:
Hiya Guts
Can anyone help.
I got my XDA Exec last week and tried installing ActiveSync but to no avail does it detect my PDA. Actually it worked once.
I decided to install the latest version 4.2 but still nothing. I installed and removed over a dozen time, rebooted pc and nothing. I followed instructions to add profiles to my firewall and still nothing.
I dont know what else to do. Can anyone help?
Thanks
Click to expand...
Click to collapse
Are you using any firewall software... or inparticular Norton Applications??? If so, try disabling it (but stay offline if ya worried), and then connecting, if this fixes your problem there is a bit on the M$ website (there are sometimes bits of use there...) I found that helped when sorting me mates Exec out... I'll dig that up
And I found 4.2 a lot better than 4.1, it's a lot faster to sync the calendar and e-mail files! :-D
Works w/o any problems
All settings were taken over from 4.1
Cheers
hrb
Seems to have sorted my problem out. Good news. Now tryng to figure out how to Send over images etc to my XDA Xec. Instructions supplied are not all that clear are they
Gochos The Greek said:
Seems to have sorted my problem out. Good news. Now tryng to figure out how to Send over images etc to my XDA Xec. Instructions supplied are not all that clear are they
Click to expand...
Click to collapse
Connect your Exec, load up Activesync
Click on Explore, you'll be taken to the My Documents on your Main Memory, drag drop there, or in My Pictures... or explore the device and create a folder in your Storage Card and dump them there...
Re: Logitech Desktop M5000 Laser
huisie said:
Jorgee, I've got the set above.
If I install the MS Bluetooth option for the Logitech and use AS bluetooth, it works fine.
If I use the Widcomm BT for the Logitech, no connection.
I had AS (using BT or USB) steal focus every 4 seconds IF Outlook wasn't open - as soon as I open Outlook (I'm using 2003), no further problems.
It appears to be an issue with AS and Outlook.
I'm not sure if this is of any use to you, but you never know...
Click to expand...
Click to collapse
I have the exact same problem. Interestingly I am using Setpoint software too with my Logitech mx610 mouse which is cordless (2,4 Ghz i believe) and use a seperate dongle my Bluetooth which is a Jabra A320s dongle.
If Outlook is not open i lose focus every 4-5 seconds and then get it back. Interestingly I only noticed today and I am sure i have used BT activesync and this mouse at the same time before without Outlook being open. Frickin odd...and highly annoying.
I could get my TyTn to sync with my computer occasionally after installing AS 4.2, but ActiveSync would still disconnect itself from my device after a few minutes (I could get it to sync most times though, but I'd have to shuffle round USB ports etc)... Installed ActiveSync 4.5.0 beta (build 5509 BETA) last night, and now my phone won't sync AT ALL with my PC. AS can't even see the device, it can see it's been plugged in because it kicks into action, but nothing more ever happens apart from the (useless) Troubleshooter coming up.
Just a word of warning... Don't install 4.5 beta unless you're absolutely certain it'll work. I've gone from a somewhat-functional sync ability to absolutely nothing at all, and now I'm going to have to rollback my ActiveSync installation (if I can!)
That and the fact my TyTn won't even see my bluetooth headset (an Avro GW-BT-002, which my Alpine can both see and use absolutely fine), I'm beginning to get a little frustrated with this device.
Further proof that more often than not:
BETA = BROKEN
I've had the beta AS 4.5 for a week now and no problems whatsoever with dopod CHT9000 (hardware) using latest i-mate, dopod, or cingular ROM's.
All of these ROM's all work perfectly with sony-ericsson hbh-ds970 bluetooth headset.
After you upgraded to 4.5, did you delete your PC from the activesync partnership and rebuild a new partnership?
* Activesync > Options > press on desktop computer's name and delete it. Then, delete mobile device from desktop AS. You'll then be asked if you want to keep your file directory. Afterwards, reboot pocketpc and connect with usb cable or over bt.
It does work.
Cheers
Yep, did exactly that.
AS 4.5 works perfect with my prophet.
Issues:
Had to set-up my device again (old settings disappeared)
All programs that I installed via active sync before were gone
Top:
Improved speed of syncing files
Easier change of settings
Robin
Hmm. Beginning to wonder if I have either a dodge device, because my Alpine always synced fine
4.5 works for me with my TyTN. (slow as hell - but works).
/Martin
I can't get it to work, either. It completely blew away my partnerships... :evil:
I've gone back to AS4.2 and will wait for this to go GA before making this mistake again...
Dopod 838 Pro
Worked a treat on mine. No issues whatsoever. Biggest difference I can see is a different looking AS icon
Bloody hell...
... Beginning to think it's my computer, might end up reinstalling Windows on it this weekend. Annoyinggggggggg.
After a crap installation of AS4.5, downgraded back to 4.2, but it's still not seeing my TyTn at all, so I'm figuring that it's more likely to be a PC problem. It's not the best Windows installation either, it's become bogged down with stuff, and it never worked right after I made a couple of 'tweaks'... That's me, always fiddling with things when they work fine in the first place :roll:
I'm having similar issues with my TyTN, installed 4.5 on my PC, plug in my PDA and it starts charging (via USB) but ActiveSync can't find it, although does state that USB is available, just keeps searching?!
ActiveSync needs rebuilding from the floor, its always been a rather 'naff' featureless product.
christopherwoods said:
Bloody hell...
... Beginning to think it's my computer, might end up reinstalling Windows on it this weekend. Annoyinggggggggg.
After a crap installation of AS4.5, downgraded back to 4.2, but it's still not seeing my TyTn at all, so I'm figuring that it's more likely to be a PC problem. It's not the best Windows installation either, it's become bogged down with stuff, and it never worked right after I made a couple of 'tweaks'... That's me, always fiddling with things when they work fine in the first place :roll:
Click to expand...
Click to collapse
I had the same problem. Hard reset of my XDA Exec and it worked. draw yor own conclusions.
Have you tried turning off the "USB advanced network functionality" - this seemed to sort the same problem out for me;
go start - settings - connections - USB to PC - untick box "Enable advanced network functionality"
You are aware that AS 4,5 REQUIRES Outlook 2003 !?!?
otherwise it will not work at all
That beta works fine. The only problem I've had is related to remote NDIS interfering with my soft firewall, even after all access rules allowing it. Only workaround is to disable smart ARP filtering in Outpost Firewall or change transfer mode of phone to Serial and everythin is gravy for sync.
Your problem seems related to device manager misconfig of the device or something else.
why don't you try this from start --> run --> cmd line
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
Then, once device manager loads, click view --> show hidden devices. From there, scroll down to network adapters, expand, and delete any instance of Windows Mobile-based Device. On the phone, delete Activesync relationship with PC. Then reboot computer, and plug in your phone again. Let us know if that solved your problem.
I had numerous issues with AS4.2 and AS4.5 Beta initially. And I had issues with Vista RC2 (both x64 and x86) syncing with the WMDC B3 as well.
Then it dawned on me that I was connecting my 838pro to the computer via a Belkin USB hub. So I removed the sync cable from the hub and directly attached to the computer. Now I have no more problems whatsoever (that's in the past 2 weeks.....)
So the moral is: DIRECTLY CONNECT YOUR Hermes TO THE COMPUTER'S USB PORTS!
Just put AS4.5B2 on today - no real probs - no real improvements
R
Hi christopherwoods
I am sorry if this is the wrong forum but its the only one I could find with reference to my bluetooth headset.
I am the owner of an Avro GW-BT-002 bluetooth headset which was free with my old mobi. Unfortunately I can no longer remember how to set it up or any of the other settings to use with my new Motorola V3x 3G phone. Is there any possiblity that you could post the instructions of its settings etc to this forum for me.
Many many thanks
Craeg
Same Issue - Fixed
I had a problem with ActiveSync after upgrading to 4.2.
I am now running 4.5B and it is working after deleting prior partnerships from my handheld.
(I am running Outlook 2007)
ActiveSync 4.5 finally working!
I had the same problems with ActiveSync 4.5 (beta) until I actually put in the original install disk I had with the phone (it had ActiveSync 3.7 on it) when I first tried to connect my phone and it wouldn't detect it. 4.5 (beta) is now working fine for me!
Hi!
I'm new to Universal, but I'm getting along with most of the features.
The only problem is: I cannot sync using WM6.
The problem:
I plug the USB in, the PDA connects, Activesync (on PC) starts and setting up itself... and stuck! When I check the AS on my Universal, it says:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC:"
And then something about Exchange Sync.
The connection is OK, the device gets IP, and so on.
I installed the original (4.1) AS, but (no surprise) it cannot sync with WM6.
Must I revert to WM5? I don't want to...
Anyone any sollution?
Install Version 4.5 of ActiveSync! Only this one is able to sync with WM6!
Look here!
Sorry, I didn't emphasize that I have AS 4.5 installed.
This way goes the message like I wrote.
So thank you for your reply, but sadly, this is not the sollution.
(I installed/uninstalled AS several times in the last two days... But for WM6 4.1 isn't good, for 4.5 it says use the GS Disc... The only way out (as I think) is to go back to WM5 to use 4.1... But that way I will miss some new stuff from Crossbow.)
Almost solved
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
homa said:
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
Click to expand...
Click to collapse
in your first post you said you cannot sync at all using wm6... and then in the next post you said you can sync using bluetooth... seems like you already found the solution to your problem... use BT...
just a thought though... if BT sync is really working and usb is not.... then there's a problem with your cord... otherwise, its the software.... its either activesync version... or a firewall is blocking a port that prevents the sync during usb connection
Thanks for reply.
I tried swithing the cable (so use another miniUSB) but that's not a problem. And WM5torage works, so...
Firewall could be wrong, but I don't have problems with other PDAs, so I think it is other software...
Anyway, yes, the sollution for me is BT. I use it since than, but until I realised that only USB is not working... I spent days with this, just because before the first succesful sync, AS only tells you: "use the AS from the CD..."
It should say: "Connected, but cannot sync. The problem COULD BE wrong AS version..."
So yeah, BT rox...