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After I picked up the MDA I noticed that occasionally, while attempting an EDGE connection, the radio would appear to reset. Signal bars would disappear and the dots under the antenna would appear. The data connection would never take place and as far as I could tell the radio reset. This occurred several times in the course of a day. So did a hard reset on the phone which I hadn't done since picking it up. Now the symptom appears to have changed. Instead of it appearing to reset, it appears to "stick". Indicated signal strength never changes, the data connection is never actually made and eventually I turn the radio off and back on again via flight mode. Again, this only seems to happen while attempting a data connection, either EDGE or GPRS.
I've written Tmo support but I'm curious if this has happened to anyone else or if it may be a problem with my specific phone. And never having had a problem like this before, should I take the phone back to the store and ask for a replacement or do I need to hear that from Tmo?
Thanks!
I have a Cingular 8125 on TMO network and have the basically the same problem. GPRS/EDGE would occasionally stop working. Once it begins to "hang", I would notice the radio icon lose the bars and the dots would appear. However, It would reset on its own after a minute or two. This happens a number of times a day. Annoying the crap outta me.
The MDA ships with an older version of the radio rom. Maybe it would help if you updated it.
kamskii said:
I have a Cingular 8125 on TMO network and have the basically the same problem. GPRS/EDGE would occasionally stop working. Once it begins to "hang", I would notice the radio icon lose the bars and the dots would appear. However, It would reset on its own after a minute or two. This happens a number of times a day. Annoying the crap outta me.
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Click to collapse
yeah, that's the one. I'll see what Tmo has to say, I'm sure as hell not flashing a phone that's days old and well within the warranty period. In the off chance it's software, I did another hard reset and prevented it from installing the extrom stuff.
update: Customer support asked me to try another SIM, which I did. When that didn't help, they told me to bring it back and they'd give me another one. Hopefully that'll be the end of it.
hi,
have the same problem. I just "loose" the signal and it searches, searches .... and again. SR or flight mode on/off usually helps. but its really getting annoying. I have feeling it is in places where there is a weak signal (but just opinio, not a proven fact). Sometimes happens, sometimes not at all. Dont know what to do about it.
I've noticed the same with the Cingular 8125 on Cingular's network. The radio version is 1.09.11. I am wondering if the later radio version would make a difference?
exchguy said:
I've noticed the same with the Cingular 8125 on Cingular's network. The radio version is 1.09.11. I am wondering if the later radio version would make a difference?
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Click to collapse
I upgraded the Radio rom on my 8125 to 1.13.10. I *think* it helped, but to be honest, it still happens. I also now, as a habit, turn off GPRS by pressing the red button for 5 seconds. This seems to help a bit too.
It's really a crapshoot. There are times when I can stay connected to GPRS for hours and hours, while other days i would get kicked within minutes. When the 2.8.7.102 rom is officially released, I will load that in hopes of fixing this problem.
I've had this same problem for months no matter device I use. At first I thought it was because I was using non T-mobile branded phones, but since using devices like the T809 as a modem and the MDA I get the same problem, edge/gprs would connect and stop working/hang after while. Most likely its a network issue, and this didn't start happening to me until T-mobile released edge data service. I'm actually a sales rep for tmo and haven't heard anything from tech support.
I've not had it happen with 1.12.10 (I think) - NOT the 1.13 version, but the one before it. Flashed it the other day - perfect since. The stock T-Mo radio ROM did it once in a while, usually in a poor signal area.
Old Problem
This happened on my Treo 600 on T-Mobile. The problem seems to be city-specific, so it happened in Pasadena frequently but not in DC.
hi, i just got the tmobile MDA and everything works perfect, i dont seem to have the problem of the GPRS, the only problem i have is that the sound of the phone is too low. any suggestions?
P.S. whats the website to download updates and softwares for it?
thanks
PETER
Genesis3 said:
I've not had it happen with 1.12.10 (I think) - NOT the 1.13 version, but the one before it. Flashed it the other day - perfect since. The stock T-Mo radio ROM did it once in a while, usually in a poor signal area.
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Click to collapse
Yep, that was my experience exactly, I haven't had a problem even once since flashing 1.12. Thought about trying 1.13 but didn't want to push my luck. The phone seems to be 100% now.
Okay, so I just got my brand new HTC 7501 from Amazon and so far I love it. But I would love it even more if I could solve this problem. Randomly for no apparent reason my 7501 will lose it's signal on the T-Mobile network here in the US. I have tried to different SIM cards, so I can rule that out and it never happens with any of my other phones. It doesn't matter how strong the signal is, it will randomly show "searching" and sometimes it takes up to 7 minutes to find it again! If I do a soft reset it comes up faster, but it's happened several times in a span of 15 minutes. As you can see this is a major annoyance. Has anyone else had similar problems? If so, what did you do to fix it?
I called HTC and they told me to do a hard reset. I will try that as a last resort as I don't want to lose my Tom Tom software. Any advice would be greatly appreciated! Thanks!
My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
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Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
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Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
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Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.
Problems with my girlfriends eris. Not used to the world of sim cards, att, etc (verizon myself). Apparently today it started.going back and forth between no service, but it would sporadically get one bar of service in places that usually have full service. Under phone identity, "voice msisdn line 1" reads unknown. Could this be the culprit? I've tried pulling the sim card, rebooting, and that's no help. dialing a *228 or equivalent is probably out as the phone doesn't usually hold a signal long enough for a call. Any ideas?
Mmmmm...Froyo!
Wait... the Eris or the Aria?
Have you pulled the battery? also how often does she reboot the phone. I have a similar issue which Tech support finally told me there is a single 3G tower with week signal so when the phone tries to connect to it and can't it kicks it to emergency services only mode and loses the towers. I have to reboot my phone a couple times a day. If service does not improve soon I will be switching carriers.
This also happens to my daughter and wife's phones which are pantech basic handsets and not smart phones.
Oops, aria lol, I always goof up the name for some reason. This is a new problem, we are in downtown hartford and signal has never been a problme before. She claimed she pulled the battery a couple times along with the sim card, and I did two or three times when I got out of work. We let it sit for a bit, and she started saying that she just wants to go back to a flip phone after I posted this up and things magically seemed to have fixed themselves...
Ah, yeah I've had the same issue recently. No matter what ROM I use, there are times when I would be randomly disconnected from the AT&T network.
Guys
any of you had any bother with your mobile signal?
I'm on Vodafone and from this morning my signal bars are empty and I have no mobile signal.
I tried selecting Vodafone and Automatically select from the mobile signal menu, never made any difference.
I did a factory reset of the phone and it worked great, logged into google, restored my apps etc and it was all good
Then 5 minutes ago the same happened again, no signal and nothing I do makes it come back on bar another factory reset???
I've tested my sim in another phone and it is fine, no drop outs, no issues, I hope it's not a faulty phone (
Any one else had similar or can think what would be causing this?
Thanks
UPDATE -
Happened again, no signal bars, no connection
so this time rather than a full factory reset I removed the apps I had reinstalled, which were Spotify, Facebook, Twitter, Tapatalk and Whatsapp, rebooted the phone and my signal is back to full strength again???
Could one of the above apps be the problem?, is that even possible?
Its got to be some software problem.. These apps cannot cause such a problem
thats what I thought.
I've left the apps off for now, and if the signal seems ok after a couple of hours I will start putting the apps back on one by one and see if anything obvious happens.
The only App I thought maybe could cause it would be whatsapp as it ties in with your mobile number.....I'll see what happens throughout the day
happened to me once, all I did was put it into airplane mode and then back out of it again, and all was well
Same thingg happened to me. I'm on tmo though. Its defective. Waiting for replacement
I take it you've all changed your SIM cards to be on the safe side?
My experience is that the signal does have a tendency to drop out in weak reception areas and is slow to pick it back up again. I'm on vodafone in the UK.
I'm on orange and today I had nothing but problems. Dropping signal and everything I am not sure if orange is having problems. Had a HTC one s before never lost the little H above the signal bars.
Should I look at getting a replacement sorted.
Sent from my Nexus 4 using Tapatalk 2
I'm having the same problem with T-mobile in the US. It seems to mostly be an issue for me in areas of weak coverage. A reboot or any other way of resetting the phone connection fixes it, but still...
Been happening all day. Even now I have no mobile signal and yet I am on here using mobile data.
Usually a full reset would bring the signal back for a while then it would go again. On one occasion putting it into aeroplane mode then back again worked, but only the once. It looks like I'm taking it back this weekend unfortunately.
i had this issue when i first got the handset on o2, but after a while and me putting the o2 sim in, it picked up signal, swapped out for my orange sim and hey presto started working fine. It's been like that for a week now, but last night the battery died when i was asleep and after a charge this morning, no signal again on my orange sim. I'm in work now so cant swap out for my o2 sim as its at home, but will try and borrow somebody elses sim to test when they get in the office later this morning, Very annoying!
same issue discussed here: CLICK
Just tried another sim, o2 this time. Same issue, so back to shop on Saturday. Question is do I get another one or plump for the sIII or an htc