Database Users

my hermes hang !!!

I 'm now using 2 gb of memory. When i turn off my screen for a moment and trun on the screen. There is nothing comming up. I have to reset my hermes. Pls advise..what 's wrong ? Before i used 1 gb of memory, i never seen this problem.One thing i use calendar plus on the today screen.

After selling my Wizard to get the Hermes, I have discovered that the Hermes is a VERY unstable device.
I have experienced (and still do sometimes) what you are experiencing. From what I can see, this is normal for this device. If this continues, I'll have to sell this and get something else. The other day my device did this and I called it from my house phone to see if it would even ring, and it did not. I guess I could live with the PDA locking up, but if it interferes with the devices primary function as a phone, it's totally unacceptable.

jcute, i was having this problem for a bit, but my issue only occured when it was on the charger and i temporarily shut off the screen, it would then not turn on and would have to softreset every time
i noticed this problem occuring after installing some software including weather software (cant recall exactly which) and skype, not sure which one was the main problem but wasnt using either hence their uninstall and correcting of the problem
good luck, try removing some recently installd software and seeing if the problem persists and perhaps try removing the microsd card and running ur phone without it for a bit to see if the problem is the card

time for rom upgrade ?

thanks for info. I tried to unplug micro sd 2 gb and press power button again ..it 's work !!after that i plugin micro sd again but some icon 's missing at the today screen. Ex. resco today icon , psshutdown, photo contact.....So the question is that i have to do this everytime when screen 's off???

After upgrading to AKU 3.3 and installing my programs only to the main memory, I've noticed far fewer lockups as opposed to before when I ran many programs such as Pocket Player or GPRS monitor from my 2gb sandisk.
I guess the moral of the story is, try not to install programs that access your memory card while your phone is in sleep mode.

DonnieZ said:
I guess I could live with the PDA locking up, but if it interferes with the devices primary function as a phone, it's totally unacceptable.
Click to expand...
Click to collapse
I would not get a Hermes if I wanted it to be a phone primarily. IMHO most of these devices XDAs, are primarily PDAs with a phone tacked on.
Just a humble observation
Mike

my problem is when i scroll or drag the side bar too fast (inside memory card),the device will hang and need to soft reset.
can anybody solve this problem??

Goto www.softwinter.com and try out storage tools. I've found that a regular repair and defrag help the load times from the storage card tremendously. Also, someone mentioned above that reformating your storage card with fat32 helps and I too can confirm that. Let us know if that helps or not.
Lance

one more thing, when i reset my hermes, it hangs at the welcome screen. I always get this problem.

Phone turns off sometimes when closing keyboard.

Like the title says. It doesn't happen all the time but happens alot. When I slide my keyboard in the phine turns off 60% of the time. Also I noticed when I bumped the phone on my knee at the bottom (Don't asked how I managed to do that ) it just turn off instantly.
Anybody else with this problem? If you don't have this problem let me know 2 please. Maybe its just my device! Thnx.

No my phone does this too; but not as much as yours. It also seemed to happen more when opening the keyboard. I noticed however if I don't open the keyboard quickly then it doesn't seem to do it as much. What I mean is if you push the keyboard open and it pops hard then the phone will shut down.
I think it has something to do with the battery. I have tried putting paper in the battery compartment in hopes that it will apply more pressure to the battery keeping it from sliding. This seemed to help a little but not very much. Best solution I found was to not open it so forcefully. I havn't had it turn off in a couple of months.

A friend of me has the same phone. I tried it with his phone and he doesn't have the problem. He never had it he said. So I called the HTC repair service to send it to them under garuanty and it sounded like they knew the problem. It shouldn't do that. and like you said, I tought it was the battery too but when i remove the battery case and try to move the battery the phone stays on, so I don't think thats the problem but something inside the phone. Maybe some bad contacts. Anyway, they come and pick it up thusday. Maybe I'll get a new one or they fix this one.

I have the same problem
Ocassionally I suppose as I haven't observed carefully, when I close the keyboard the phones powers off. Not sure what the problem is, haven't really read any thread on this kind of an issue. Does anybody have a solution without sending it back to the support center.

I have the same problem...it seems that there is somewhere a bad contact, I do not believe its a "loose" battery. Anyway, I will tell the repair shop as now also my touch screen does not respond anymore...
I had an Qtek 9000 for almost 2 years, never had any problems with it!
NOT very impressed with this thing...
Ciao

Eeehm, I called the repair center and they were about to come and pick it up. so i did a hard reset to delete all my stuff.... and now it doesnt power off anymore. Wich is really strange cause it looked like a hardware problem cause when i bumped the phone it also turned off.

Jewcookie - My phone also resets when I close it too forcefully or give it a good bump. After your hard reset did you re-install your prior software? If so, did the problem persist or did it disappear?

Choptank
I've been having a similar problem with my HTC branded Herald. (winmob 6)
The phone seems to behave normally until I open and close the keyboard.
A few minutes later, when I push the power button to exit sleep mode, nothing happens. I have to soft reset in order to get the phone operating again. During the time it is locked up, the phone doesn't ring and no calls show up as notifications. The fellow I spoke with today at HTC support said he hadn't heard of this happening before. He recommended a hard reset. Hoping to try a few other things first. Has anyone else with this problem had any luck resolving it?
Thanks C.T.

Still trapped in Sleep Mode!
Just a follow up to my previous post, it now seems that the phone locks in sleep mode after I have accessed files on the memory card. Two days ago I moved all Today plugin programs to device memory (except Pocket Weather, too large!) in order to see if that was the problem. Phone worked fine for two days, no lock-ups. Yesterday the only thing I did differently was access an Excel document from the micro SD card. I then put the pnone in sleep mode. About 10 minutes later when I needed to make a call, it wouldn't come out of sleep mode without a soft reset. Also I had scanned and re-formatted the memorycard, no apparent problems.
Anybody else dealing with a similar problem?

2 Jewcookie - met welk reperatiecentrum heb jij contact opgenomen dat ze hem komen ophalen? want mij zeiden ze dat ik hem moest opsturen, maar dat kost me teveel tijd.
grzz Clint

i had the same problem one time with it turning off when i closed the keyboard. it happened when i was playing with the battery. I just took the battery out and re-seated it securely and it fixed it.
Do you have a factory battery or an aftermarket one? if it is an aftermarket one then it might not fit as perfect as the regular one. I got spare thats a little bigger than stock. Might help in your case.

I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.

Keyboard issues
choptank said:
I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.
Click to expand...
Click to collapse
Choptank- did you find out if it was software or hardware issue?? Mine just started happening and mine is stock!!!

As it turns out, the cause of my lock up problem turned out to be unrelated to opening and closing the keyboard. The actual problem was a Today screen plugin. When I disabled the plugin, the problem went away. It took me quite a while to discover this as the program (Pocket Weather) is one of my favorites and I really didn't want to disable the plugin. I'm hoping that maybe a future version of the program will work better on my device.
CT

Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.

Troubles....
kdskamal said:
Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.
Click to expand...
Click to collapse
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset

taz357 said:
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset
Click to expand...
Click to collapse
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).

WM6.1
kdskamal said:
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).
Click to expand...
Click to collapse
kdskamal,
WM6.1 now is this a personal (cooked) upgrade?? im leery of WM6 because of its numerous problems when it first came out.

Seems to be the Battery
I have seven batteries for my alltel ppc6800 (titan, mogul, etc.). My phone completely loses powers when I use the orig. battery that came with the device and one other battery I bought on ebay sometimes when I slide out or slide in the keyboard letting the spring loaded feature do its job. It seems not to happen when I guide it open and close with my hand. One trick that did seem to work was taking an eraser and cleaning the leads on the battery and the phone, however it may work well for another couple of weeks but has the same problem sooner or later. Still, I never charge my phone and I am an insomniac and am always up using my phone so I need the batteries.

[FIXED 11.10.2007]Major hardware keyboard issues

Hi again,
so i recently fixed my keyboard issue and to lighten up darkness: it was not a software-issue.
after playing with the thought of returning the phone to tmobile, i flashed the "new official" tmobile-DE rom, and the tmobile service center told me, that this would void my warranty because the rom hasn't been downloaded from the offical tmobile-DE website... so i discarded the option of returning the phone in the next few month
toda i woke up and retried my hardware-keyboard on the vario 2, i recognized something which was: the reason for the vario dropping so much keypresses, was a bad contactivity... i mean: i can hear the key i press "clicking" but no char appeared on the screen... so i disassembled the vario 2 todays morning, and searched for a way to fix this, a way to give the keyboard a better fitting, or somewhat like that. the difficultest thing was to remove the "void"-label without tearing it... took me about 15 minutes to remove this damn label, but it remained intact
after that, i systematically disassembled the phone, and i did the following things to the keyboard-parts:
removed the white label which was on the "contact-side" of the keyboard-circuit
realligned this label and put it back on the circuit
then i put the keys and the circuit back into the housing, and got a piece of paper
i cut this to be as long an high as the circuit itself is, and put 3 of those paper-sheets onto the back of the keyboard-circuit, then fixed the 3 sheets a little with the flex-cable connecting the keyboard to the main-circuit.
then put the phone back together an tested it
my keyboards working like a charm right now, i'm so happy that my phones completely working again, without returning it
i thought this might help someone who has got same problems, perhaps my keyboard got this malfunction after the first drop, i do not remember when this problem occured the first time, and actually... i don't have to anymore
greetings from germany
garfield
this is the orignal post said:
hellow to all
so i'm using my hermes (MDA Vario II) for as much as two months now.
I dropped it two times, first time 20cm onto carpet, second time 40cm onto the street -.-
but as far as i can see, not much damage, some scratches, nothing to worry about.
since i have this phone, i flashed several roms onto it. Black/Faria/Schaps/t-mobile_shipped/dopod wm6/black wm6 final/and many others... even some of my own roms got tested in there
i wasn't able to test the shipped status for very long, because i flashed the first custom rom about five days after hardware-arrival
the one thing driving me insane at the moment is the f**king hardware-keyboard. sometimes the "red dot" (for the second assignment of the keys) gets locked, without me wanting this. or i press "space" and nothing happens, or even worse, it adds some crazy special symbols to my sms wich then extends to four or more sms...
the e and w keys sometimes do not respond, and worst case ever had: keyboards gets fully locked up... had to soft-reset.
during the testing of the many custom roms, which were pre-finals, (in contrast to wm6-release versions), i thought: "yes everythings working, and the keyboard driver is producing crap". but even with the dopod rom (wm6) now active on my hermes, i have problems described above.
may it be the 1.50 radio? should i go back to 1.47?
or is it an hardware issue? should i return the phone to my loval mobilcom-store?
its driving me insane, i have to recheck every word two times... and i have to correct many things... actually i'm typing very fast, and this lowers my typing speed by, lets say 2000%
looking forward to hear your ideas,
will be grateful for every idea, which gets me some closer to a solution...
greetings
and keep up all your good work
garfield
(sorry for typing bad english (if i did so), at least im german)
Click to expand...
Click to collapse

There can be software issues that cause freezing and perhaps laggy behaviour on the keyboard. However, from what you describe, I tend to think it's primarily a hardware issue. (Possibly made worse or even more annoying by software slow downs for unrelated reasons.
If having used different ROMs, key behaviour is still largely the same (eg the same keys respond poorly or require harder presses) then I suggest you have the not uncommon hardware keyboard issue:
Keyboard dismantling pics:
http://forum.xda-developers.com/showthread.php?t=319315&page=2
If changing ROMs leads to varying issues with the key board, but the behaviour of the keys changes ie different keys cause problems then it could either be software or the keyboard ribbon cable is poorly connected.
Mike

thanks for the link,
actually i thought about disassembling my hermes, but then again thought about warranty because its just 2 months of age...
i'll test the keys some more, especially the space, e, w, and "reddot" seem malfunctional... will keep an eye on the keys, and if original WM5 rom does not help, i will reflash the phone to factory default, and return the phone to my nearest store... they will have a solution and if it will be a replacement i'll be happy with it either
greetings
garfield

hi @ all...
sorry for digging this thread out
but recently i recognized my keyboard to be malfunctional again.
with "again" i mean, i thought it worked quite good for some time (lets say a month or so) but for some tome now, i assume 3weeks now, my keyboard throws the same annoying malfuntions as it had done the time i opened this thread. perhaps i ignored them for a while, so i haven't recognized the malfunction, but maybe my phone was really "cured" for some time.
Note: i've been running on the official dopod wm6 rom all the time since i opened this thread. WM% and WM5 original didn't help me, so i decided to stick to WM6. i've just tried 3 different roms, and two pandora self-cooked-roms in the last hour, and tested my keybard very much.
but it seems to be faulty... it lags some keys (in fact "reddot", e, w, space, colon (as a result of the reddot hang) and sometimes i get the "reddot" locked with only pressing it a single time. three words later i recognize that i am writing crap
so... any remainig ideas? or should i return it back to t-mobile?
i tried wm5/6 several roms
also tried various radios, at the moment running on 1.54...
if i want to return it, what do i have to look out for? should i flash it back to original t_mob_101_shipped_rom? and should i restore the original SPL?
i've simunlocked the phone... but did'nt SUPERCID it... always used the Hard-SPL 2.10. Is there any way to bring my phone into a state in which it would be possible and safe to return it?
greetings
garfield

fixed my problem (see first post)

TyTN problems - WM6 to blame?

Hello everyone,
Lately I'm having a lot of issues with my HTC TyTN while in the past I didn't have any. I believe they all started when I upgraded to WM6, but the thing is I don't want to downgrade. However, what makes me think twice about it is the fact that I dropped it down few weeks back and there's a major scratch down at the bottom of the screen where touch screen there doesn't work and when you press there it goes a bit to the left or right accordingly...! The screen needs calibration like all the time because it's not accurate.
Moreover, sometimes the hardware keyboard doesn't work and I need to make my phone sleep and then wake it up again and it would work. Last night I also got a key locked.. and it wouldn't work until I made my phone sleep and then work again.
Additionally, if my phone is locked, and I receive a phone call, and while talking to the phone I receive a message, when the phone call ends the phone is like crashed and I need to make it sleep and wake up so that it works well again.
Anyone who can give me any kind of suggestions or advices on how to solve or decrease the problems please?
Thank you.

None of those problems are WM6 problems.

You said you dropped your phone so i think its a hardware fault? Coz for me WM6 save's my HTC 8525 from bricked and now works fine.

You think? I think the screen alignment problems might be due to dropping the device on the ground once but I doubt the rest are. I believe they are driver bugs from WM6.
Do you think I should take it to get fixed? Would my warranty cover that?
Anymore have an opinion on the matter, please reply. Thanks.

Moreover, sometimes the hardware keyboard doesn't work and I need to make my phone sleep and then wake it up again and it would work.
Click to expand...
Click to collapse
I had the same, when I used WM 5.0 (it happens on three diffrent devices - all of them comes from T-Mobile UK) - after upgrade WM 6.0 (Schaps) it's still happens, but very rarely.

Drivers might be part of the problem, but I think dropping it has played a big part.
If it was me I'd downgrade to the original setup (follow MrVanx's guide) and try that. If the problems persist they are hardware related, but you are in a position to try for warranty because of original set-up. If the problems go away, upgrade again and try to isolate which bit of software caused the problems.
But the reality is that if you've dropped your phone hard enough to scratch the screen that's probably the root of the problem which is probably not covered under warranty anyway...

Well it wasn't that hard hit on the ground, it's the fact that there was a tiny rock on the ground and that's where the screen hit...!

I have the same problem. Dropped it for about six months ago. The problems started just a couple of weeks ago. Strange. I'm gonna try the waranty. Even if I have a few scratches. Also my speaker doesn't work anymore.

Any more suggestions/ideas?

My first response is the definitive response.
If you are still concerned that WM6 is the problem, then go back to WM5.

Suspend/Wakeup issues.

After receiving my o2 XDA Exec in the mail a few days ago I've had to soft-reset to get my device to unsuspend several times, what's odd is the lights are still blinking on the unit, but the keyboard backlight/screen will not turn back on.
A few times watching media it's gotten stuck to a green/white/once blue screen, too.
The battery is of course charged, it seems to be just these two issues.
I'm looking forward to worry-free enjoyment of my Uni once I get these issues solved, any advice is much appreciated.
I'm thinking this may be a WM6 issue, or a ROM issue, Hopefully someone has had this same problem.
(I have and am still searching the forum to check this out.)

Maybe consider a hard reset?
Mine's running WM5 and doesn't have this problem - it will sometimes decide to change it's backlight settings to zero when switching from battery to power or vice versa though.

Ironically enough, I woke up this morning, turned the phone on and it had hard reset itself, I'm going to assume its a software issue for now, if I can't find a way to fix it, I'll just have to buy another unit and get rid of this one.
Love the phone, not this particular unit though.

similar problem here?
a week ago I installed PsiDocs .cab for SDHC and i am running a 16gb card and have noticed that sometimes I have to soft reset to wake it up, also test driving pocketweather on the card so i think that this might be my problem.