Database Users

Locked up, please help

Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris

Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.

i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working

axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..

U1000 Screen Freezes with Activesync and WM Center

I had this problem when I connect my phone to either Activesync or WMD Center
It does not always happen but when it occurs its annoying, I have to push the reset button to restart.
My PC Config
My Laptop: WVista Ultimate + Windows Mobile Device Center 6
My Desktop: W2000 Pro + activesync 4.2
Is this a ROM bug or hardware issue?

same problem here, til I turn off the USB-To-PC stuff in the Setting->Connection
a lot better, but still some

I've got a freeze everytime Sprite Backup is soft resetting when the device is attached through USB with my Laptop. The device starts up again but hangs while showing the Windows bootscreen after a while the screen turns black. I've to detach the usb connection and reset the device through the reset hole at the back to get it working again. But I don't know if it's the same freeze thing you guys have.

wonder said:
same problem here, til I turn off the USB-To-PC stuff in the Setting->Connection
a lot better, but still some
Click to expand...
Click to collapse
well, if you turn off USB to PC stuff basically you only lose speed in your connection no? since it's working in serial mode?

dpbakker said:
I've got a freeze everytime Sprite Backup is soft resetting when the device is attached through USB with my Laptop. The device starts up again but hangs while showing the Windows bootscreen after a while the screen turns black. I've to detach the usb connection and reset the device through the reset hole at the back to get it working again. But I don't know if it's the same freeze thing you guys have.
Click to expand...
Click to collapse
The problem that I have happens when I connect via USB...My screen does not turn black, but the screen behaves as in locked mode.. The screen can still recognize when I tap it because it turns on the backlight, but its not functioning....

s200 won't boot into windows anymore

hi,
i recently wanted to simply restart my qtek s200 (g3), it stops at the blue windows mobile boot screen and just hangs and does nothing (i've waited for hours).
I am not using any mods, simply the original rom/software. The only thing extra installed is 3rd party software and the home screen from the new htc touch (i've have been using it for some time now, and yes, i have been able to reboot several times during that period).
I have no idea why it isn't working anymore since I have been using it in an ordinary fashion and have not installed any software lately...
What I have tried so far:
- soft reset
- removing battery, sd card, sim card
- hard reset is impossible due to the fact that my comm button no longer functions.
Any ideas how I can get this phone to boot in windows again?
If there is no "normal" way, then a hard reset would also work for me as the phone contains no important data.
Let me know if you need more info.
Thanks!

thierry86 said:
hi,
i recently wanted to simply restart my qtek s200 (g3), it stops at the blue windows mobile boot screen and just hangs and does nothing (i've waited for hours).
I am not using any mods, simply the original rom/software. The only thing extra installed is 3rd party software and the home screen from the new htc touch (i've have been using it for some time now, and yes, i have been able to reboot several times during that period).
I have no idea why it isn't working anymore since I have been using it in an ordinary fashion and have not installed any software lately...
What I have tried so far:
- soft reset
- removing battery, sd card, sim card
- hard reset is impossible due to the fact that my comm button no longer functions.
Any ideas how I can get this phone to boot in windows again?
If there is no "normal" way, then a hard reset would also work for me as the phone contains no important data.
Let me know if you need more info.
Thanks!
Click to expand...
Click to collapse
Since no hard reset is available... try removing the battery for the whole night.
If you do manage to get to windows then watch out for the startup folder, you're probably overloading the memory at startup.(htc home and psxut eat a lot at startup and windows as well)

i have removed the battery, sim and sd, and just left it there the whole night, but it still won't go further than the windows boot screen...
any suggestions ?
is is possible to do a hard reset by connecting it to usb and enter the bootloader somehow ? if yes, how ?
thanks!

hi,
have you tryed entering bootloader by the normal process?
"Hold down the camera button and reset the device. (Boot Loader Mode is: Press Camera + Soft Reset, then release soft reset and keep pressing camera button till appear the Boot Loader.)"
regards

yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...

thierry86 said:
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
Click to expand...
Click to collapse
Okay then there is still hope.. When you have connected the device run an opdate tool like the NVID WM5 Rom.. that should work as a hard reset..

are there any working links available for this ? rapidshare seems to have disabled this...
thanks!

thierry86 said:
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
Click to expand...
Click to collapse
As long as you are able to enter bootloader then you can flash it with any old prophet rom. I had the same issue after installing WM6 rom. I used a Spanish rom on wiki to bring it back and then installed WM6 VII touch. So far it has worked well for a week.

HTC 6tab Home screen killed my 818pro!!!!!!
Here is what happened a few days back. My 818pro (aka prophet) suddenly heat up while not in use 3 days ago. I thought it was caused by the hot weather in my country (I was driving with aircond in full blast). The heating up eventually go away. Then 2 day later, after I put down a call, my phone just frozen / hung. Hence, I do a soft reset & guess what It never recovered & stop at the black screen with the dopod logo while restarting. Some service centre I visited told me that the main memory chip need replacement & reflash!!! I can't even see the window screen. I have use the HTC 6tab for 2 months & I am very sure it's the culprit here. Hopefully you are not having the same problem like me
Try plug in the ac charger before u do soft reset. My phone need it in order to restart after soft reset (after I started using the HTC 6tab Home Screen).
That is before my phone die yesterday

Troubles with hardreset

Yeserday my herald blocked couple of times and sometimes even the screen got blurry. After this he didn't respond the on/off button or softreset button.
So today I did a hard reset, after the black screen appears, I pressed yes, but the he stops and a green screen appears.
Couple of weeks ago I did a upgrade to WM6(did had any problems at all until now)

Try rerunning whatever RUU you used to upgrade it.

duprade said:
Try rerunning whatever RUU you used to upgrade it.
Click to expand...
Click to collapse
And if I can't boot my phone and so cannot make a connection to pc...
Tried hardreset, screen turns into green after I pressed yes button to format
Tried to hold cam.button while soft reset, screen turns into green and red colors...
This sucks

ZipSP195 said:
And if I can't boot my phone and so cannot make a connection to pc...
Tried hardreset, screen turns into green after I pressed yes button to format
Tried to hold cam.button while soft reset, screen turns into green and red colors...
This sucks
Click to expand...
Click to collapse
The "green and red" screen is the bootscreen. You can run the RUU from that screen even "without" activesync "seeing" the device.
Have you been overclocking your phone?

As long as your device says "USB" in the bottom left corner when you're connected to your computer in bootloader... you'll be fine. Just run the RUU executable.

No, no overclocking.
Only recenlty(read:1month ago) update from WM5 to WM6(got it van htc e-club) haven't got any probs until sundaynight
No additional software, only tomtom

So I got the latest ruu from smart-phones.be and it stops after 2%
giving the error code 244(like all the other ruu I tried)
I guess I'm in big trouble now?

Is your phone HardSPLed? If so, a normal RUU will fail when you try to flash it.

No, I didn't Hardspl'ed it
I tried many different ways but nothing works. Maybe I haven't read carefully enough the instructions

Place it into bootloader mode (hold down the camera and hit the reset button.) Then try to reflash the RUU. If it doesn't work, then your phone just decided to cook itself. Try the official RUU. If that IS the official RUU, then you might want to contact your phone carrier or the nearest repair center. The phone might have just chosen a bad time to malfunction. The errors you were getting sounded like an overclocking issue frying the device... or just the CPU overheating by itself.

Well, now your talking about heating cpu
i've noticed on last moment when the phone worked normally, he felt hot :s
let's go to the shop
thx

here the trick of reset HERA100
100% working i tested. htc HERA100, T-MOBILE WING.
BR, SAF470

Problem while booting my trinity phone

Hi,
I have got my trinity phone one year ago and never had a problem since last week. When starting my phone, it stops on the first screen (with "orange" logo) and nothing more happens.
I tried to reset it without succeed. The phone is not detected by the "activeSync" to make it flushable.
Help please !
Yves Florent CK

my problem is mor or less the same... only that dont apears any image on screen and the green led is constantly on...

I have loaded a long time ago an old version of ROM Gelly.
This ROM worked perfectly to a friend who suggested to do the same with my trinity.
The PROBLEM is that when i try to open the pda it freezes to the first srceen showing the rom version and after....nothing!
I tried to load again Gelly from the bootloader, it begins to run, it runs about 1% then the trinity makes a flash (this means it loses the connection with the pc) and then shows me again the first screen....
Please i need help!

me to. i try install the rom original and my pda is living again.
try this to

hi,
2 things ...
have you tried a hard reset ? (hold both softkeys & hit reset button)
and when flashing:
when you first run the rom upgrade from PC with phone on Activesync, it is quite common for phone to hang at the bootloader screen ...
worry not -
just re-run the upgrade from PC again immediately, without disconnecting or attempting to switch phone off.
(the word USB should be visable on device under the coloured bars)
if you do get hung up at bootloader screen a hard reset should at least get you back to where you were, and you can try re-flash again.
hope this helps,
regards,
Kevin

My trinity won't work anymore...
Hi all!
My trinity wont't work anymore. When i press the ON/OFF-button, the display is lighten up a bit, then the buttons are lighten up. And nothing more.
When i will go to bootloader mode, it is the same.
And when i will to a hard reset, the trinity ask me to press SEND or END key for restore factory default or cancel. When i choose the SEND key, on my display some ridicoulous letters appear, but nothing more.
When i try KITL mode, everything is the same.
Can someone help please?
Because i can't do something on my trinity
EDIT (maybe this can help my helper ):
After some time, the display and the buttons are not lighten up anymore.
When i try to charging the battery, it only works, when the buttons are not lighten up (when i switch on, charging is ok; when the display is lighten up a bit, charging is ok; when the buttons are lighten up, charging won't work; when the display and the buttons are not lighten up anymore after a time, charging is ok)

hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...

never mind... problem solved... tks anyhow

weezer_88 said:
never mind... problem solved... tks anyhow
Click to expand...
Click to collapse
ok solved...
Can you tell how you did it?
Thanks

weezer_88 said:
hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...
Click to expand...
Click to collapse
But my trinity don't go to the boot screen, nothing on the display but lighten up slightly...
Nevertheless, can you please post, how you solved your problem?
THANK YOU in advance!

I downloaded the original Rom windows mobile 5 from http://www.htc.com/www/SupportDownload.aspx?p_id=3&cat=2&dl_id=111 then entered in KITL mode, connected the usb and reinstalled the original Rom, and all was fine...