Database Users

M5000 stuck on splash screen.

I've got an M5000...
recently, I did a reset, and upon reboot, I got stuck at teh orange default splash screen.
That was 5 days ago, and after several calls, I'm no closer to finding out why..
So, can someone confirm how to do a hard reset. (I've tried, but heard nothing.
or can anyone offer advise to get my phone back to fectory settings.. I've got a back up of my data, so I'm not bothered about loosing anything.
I've got qa 1Gb SD card, with very little info on it, and I've tried rebooting with and without the card in place.
Any ideas, before I pull my hair out...?
Tris...

To do a hard reset on the Universal:
Press and hold both SoftKeys (the ones with the lines on that point to Calendar and Contacts on the Today screen) and tap the Reset button at the back of the device.
When you have done this you have a choice of pressing X to exit the menu, or 0 to perform the hard reset.

As a last resort (it worked for me)
Put the Universal into bootloader then connect the usb and run romupdate.
to put into bootloader
Power button + Voice record + Reset.

Help! Brand new Jamin can't start up

Just finished charging it, but when I turn it on, I only get the blue i-mate screen with the rom versions. I've tried reseting a couple of times, I can't get past it.
Is it DOA?

try a hard reset.

Yea, tried it. It's where you hold down the camera and or comm button while soft-resetting? Nada.

remove the batery for 5 minutes and try to hard reset again..
and this is how to hard reset;
Hard Reset
To Hard Reset device. Warning this will erase all information, contacts etc. However data on the SD card will not be erased. Hold down camera button, comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)

Yeah, thanks tried that as well. It never asks me to press send though. I've held it down for almost 30 seconds.
Still just the white HTC Innovation logo followed by the blue logo screen of i-mate.
It's DOA, isnt it?

try charging overnite on the wall socket and try tomorow again if nothing
take it back

TyTN II is frozen at the Smart Mobility screen and restarts constantly

As I said My TyTN II is frozen at the Smart Mobility screen and restarts constantly. I have tried soft restart, hard restart and nothing changes. When it happened I had to soft reset my phone after my "Phone in the phone" stopped working proplerly. I hit the soft reset button and the it just freezes in Smart Mobility and then restarts, vibrates, freezes and etc.. Soft restet does not do anyting, hard reset goes through the process of cleaning and reseting and then nothing, the same problem keeps coming up. Does anyone have any ideas?

why not posting in the correct forum?
http://forum.xda-developers.com/forumdisplay.php?f=376

Do I need to hard reset my xv6800 ?

I just installed the BatteryStatus today plug in and it was working fine until i turned on the option to show the CPU speed. Then it just hung up. Now when I soft-reset it hangs when loading the today screen. Some of the plugins load but it hangs before BatteryStatus loads, probably while loading it. Any way I can get to my system to change that setting? I would prefer to not do a hard reset. But if I do, how do I do a hard reset?

Sounds like a hard reset to me....Hold down the two keys with the dot's on them next to your phone buttons and hit the reset button while pressing the reset switch and hold them down for a second or two longer. If you have a Memory card in on the 6800 I hear you may want to take it out if you don't want it cleared as well...good luck.

hmmm I went to do a hard reset... saw on another site that you press all the buttons and press reset. I pressed all the side buttons OK, Voice, On, Comm, Camera and hit the reset.
It went to a screen with red, green and blue (i think) bars and said USB at the bottom. Then I unplugged it from the USB and it switched to say serial. And it just stayed there. I didn't know what to do so I just soft reset it at that point. It then booted up and was working fine. Looks like the changes I made since the last soft reset had been cleared (I think) and it was now working fine and all my stuff was still on my phone (it doesnt look like it did a hard reset).
Was that not a hard reset that I did? or was it something else?

Sounds like you entered bootloader mode. I'm surrprised that a SOFT RESET took you back.......

You just did a Soft Reset from Bootloader mode, which to my knowledge is exactly the same as a regular Soft Reset.
A Hard Reset wil completely reset your device to original ROM status and wipe out all of your info/contacts/mail... ect.
If the Soft Reset fixed the problem then good deal.

I installed same app, had same problem and did hard reset. My problem was getting phone service working again. About 15 min. with VZW connection tech, entered a 26 digit number authentication key through EPST.exe system program to get my phone service back.

I also had the same problem as well. With a battery status deal like what your describing. All i did was soft reset a **** load of times and plug in my pw real fast and it came back. I have a scrolling task now that display all of it with 0 problems. I have it if you want it. Pm me your email.

Weird, I had tried a soft reset a few times and it kept coming back with the same thing, hanging halfway through loading the today screen. Maybe I just got lucky that time.

try this, i like alot with 0 problems

Restarting a hung HD2?

I've got the case mate barely there case and removing it is a pain on the odd occassion that the HD2 hangs. Is there a way of restarting it without a battery pull? I've tried holding the power button for a while to no avail.

trying setting the send key to a run a reset program when long pressed. I have found that even when my phone hangs, most of the time, it can still reset this way.