Database Users

weird glitches after installing activesync

installed activesync that came with my xda exec yesterday. it synced once and i was able to browse the files on the pda from my pc.
but now however, it won't sync, just says connecting on the pc end and no syncing logo in the status bar on the xda. upgraded to activesync 4.1, but still the same problem.
also, i can no longer bring up the phone screen, i can make calls from the contacts list and receive calls, but the phone screen no longer pops up (sound still plays after clicking the phone icon thou).
only got the xda yesterday and set it up into personal mode, installed clearview pdf reader from the cd.
no other changes.
any ideas?
does soft reset erase all your documents and contacts?
thanks.

Do a soft reset and the problem will be fixed.
Tip: XDA EXEC runs faster with less glitches in BASIC mode. Thought I mention it !

No, a soft reset will not erase any of your data. I would certainly start there. Do you (or a friend) have another PPC device to connect to your computer to see if A/S will work with that device?
I would think that since you just go it yesterday, today would be a good day to do a Hard Reset (if the above does not fix it). Chances are good you will wind up doing one anyway, so do it now to avoid further frustration and before you have a bunch of programs and data loaded.
Just my .02

Forgot to mention, soft reset doesn't erase anything, its like rebooting your PC.
Hard reset DOES erase, so be careful of this one !

i've just soft reseted it and now the phone screen works.
i changed the size of the icons and after the soft reset, they were back to normal. was this the cause of the phone screen problem?
i don't have another ppc around, but i can connect to my pc via bluetooth and transfer files both ways but not sync.
is there anyway to view/add/change the files on the xda without syncing/bt ie using the cable and windows explorer?
i don't expect to be emailing much from the xda, so is there any benefit to syncing?
i'll be doing a hard reset soon, the xda went into personal mode before i had time to read up waht the different modes did in the manual.
wifi & bt work very quickly thou, which is nice.

Don't know about size of icons thing as I haven't tried it.
The sync functionality doesn't just sync email, it does sync your calendar, notes , tasks and contacts too. It also syncs files for you.
You can set it so it syncs just the stuff you want it to sync including non (during setting up your sync just tick what you want synced or untick everything to sync nothing).

is there anyway to view/add/change the files on the XDA without syncing/bt ie using the cable and windows explorer?
i've had to soft reset the xda again as the phonepad was playing up again.
i'm going to hard reset into corporate mode, what do i need to save beforehand?
reading from another forum, i see that i have to save mms settings (done) and 3g settings (don't know where they are). anything else?
regards,
haroon.

is there anyway to view/add/change the files on the XDA without syncing/bt ie using the cable and windows explorer?
Click to expand...
Click to collapse
Do you want to never Sync or only when you choose ? If never Sync when you installed ActivSync it gave you wizard to configure what you want syncing, here you could have unticked everything.
i've had to soft reset the xda again as the phonepad was playing up again.
Click to expand...
Click to collapse
I kept getting that in Personal Mode, since changing to Basic mode I don't get the problem anymore. To change to Basic mode , click on your start menu then Programs then Install type.
Reading from another forum, i see that i have to save mms settings (done) and 3g settings (don't know where they are). anything else?
Click to expand...
Click to collapse
I have never used corporate mode before so I don't know. I did come across another post on this forum which had all the settings for corporate mode listed. Try doing a forum search for setup.

got it running in corporate mode now, all seems so good so far.
still won't sync thou, doesn't get past the connecting stage.
i'm going to try reinstalling activesync from the cd and uncheck everything from the setup wizard.
i'll post the results a bit later.
thanks for the info linux!

Have you checked your personal Firewall (and/or XP's built in Firewall) as this will prevent ActiveSync making a connection..
These are the entries in mine:
Control Panel > Windows Firewall > Exceptions Tab
1. ActiveSync Application
2. ActiveSync Connection Manager
3. ActiveSync RAPI Manager
4. ActiveSync Service
If you click on the first one > Change Scope
Choose (*) Custom List
Entry: 169.254.2.0/255.255.255.0
This is set the same for 1->3..
The 4th option requires Port 26675 open on TCP
As I understand it, ActiveSync 4.x creates a TCP/IP connection similar to a TCP/IP network connection so a Firewall can screw things up a treat.
Might also be worth checking in your TaskManager list for the following executables when you startup ActiveSync:
1. WCESMgr.exe
2. wcescomm.exe
3. rapimgr.exe
These relate to the executables that are setup in those 1-3 services in Firewall Exceptions.
Hope it helps..

Can no longer Explore PPC through Active Synch

Not sure what I did or what I installed but I can no longer click the Explore button on the Active Synch toolbar and explore the files within the phone/storage card from my desktop PC...any ideas on what brings back that functionality?

If you've got any software firewalls installed on your PC, including the builtin windows one, then try temporarily disabling it and see if you can Explore you PDA then.

Run ActiveSync when you WANT

stopping activesync
is there a way to stop activesync from running in background on my 8525? my pda freezes every once in awhile and have problems with connecting to pc. to connect to pc i have to go to memory and shut off activesync before plugging in usb. i've tried to delete repllog.exe in the notification queue with no luck. help LuXx

Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmes running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
This 'server trick' was discovered by an Aximsite forum member known as Invid
This post originally created by IamNotMe fourpages.co.uk (Adapted)
"1. Turn on your Device
2. Go to Start > Programs > Activesync. This will open the Activesync program.
3. Tap Menu at the bottom right hand corner of the screen. This will bring up the Options Menu. Notice the option Schedule... is greyed out? This is the all-critical option we need to get access to. But as it's disabled we can't change Activesync's default synchronisation schedule.
Ok, so how do we enable the Schedule option? Easy!!! Fool Activesync into thinking there is an Exchange Server to sync with:
1. From Activesync's Menu tap on Add Server Source.
2. In the following screens you can enter any old garbage. It does not matter, but just in case your unsure, just type the following in the indicated boxes:
Server Address: fake
Tap Next
User name: fake
Password: fake
Domain: fake
(Ticking save password or going into the Advanced menu makes no difference, so no need to bother).
Tap Next
Untick all of the 'Data you want to synchronise' options
Tap Finish
3. Ok, we're done creating the server. You should now see in Activesync's main screen your normal Activesync connection(s), and a new connection called Exchange Server.
4. Go back into the Menu, and lo and behold the Schedule option is now enabled! Go ahead and tap it!
5. You will see that both options in the Schedule screen may be set to Every 5 Minutes
6. Using the drop downs, change both the Peak times and Off-peak times boxes to Manually.
7. Press the OK button at the top right of the screen.
Congratulations! Activesync is now gagged from opening on it's own and ruining your life! Your work is not done just yet though - time to clean up and get rid of the now unwanted fake Exchange Server.
1. Go back into Activesync's Menu, then Tap Options.
2. Highlight Exchange Server, then tap Delete. A warning message will appear about removing files etc, but as you have no files associated with the fake Exchange Server, it's nothing to worry about - just tap Ok.
Edit: Some people have reported that settings "stick" better if you Do Not delete the fake server just leave it, it does not actually do anything anyway - it was just a way to set active sync to manual operation not automatic. Item 3 below, if you leave it in place will therefore show two Sync Connections i.e. the real and the fake.
3. The list will now only show your remaining PC Sync connection(s). Obviously do not delete these!"
You should also:
A
ensure Active sync is turned off fully after use. Use the likes of Magic Button say or HTC X Button to do this.
B
consider using a scheduler to perform a soft reset automatically say before any alarms go off in the morning. This ensures unwanted programmes like active sync and others do not crash the system when the alarms go off or crash the device when you try to switch on. SKSchema or xbar would fit the bill for this.
C
Avoid leaving device on charge overnight.
D
Running only one or two Today Plugins and avoiding some apps that like to synchronise automatically with internet sources push mail / weather etc. (although with a good neat set up these can operate ok)
E
ensure any applications required on wake up are installed to Main memory (today plug ins, wallpapers etc), with all others installed to SD Card
F
Do not overfill main memory Hermes performs better with a good bit of spare space.
G
Do NOT let your device go to sleep by itself! Always use the on/off button to put it in sleep mode. In fact I would go further and suggest you go to:
Start>settings>system>power>advanced and remove the ticks in the two little boxes.
Just remember to use that on off button. Of course the device should be able to sleep by itself BUT this XDA does not perform well and often crashes if you let it sleep automatically.
H
Always use a task manager to close running applications. You can go into settings, running programmes to do this but it is far easier to have running programmes shown in your task bar and an easy way to fully close them. (That is what a task manager does).
I
Regularly clear out the PIE cache or better still move your Internet Cache to the SD Card. Use a Registry Editor (PHM Registry Editor http://www.phm.lu/Products/PocketPC/RegEdit/)
PocketIE Cache in storage card
Create these folders:
\Storage Card\Pocket IE\Temporary Internet Files\Storage Card\Pocket IE\Cookies\Storage Card\Pocket IE\HistoryAdd the following registry keys, string data type:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]"Cache"="\Storage Card\Pocket IE\Temporary Internet Files""Cookies"="\Storage Card\Pocket IE\Cookies""History"="\Storage Card\Pocket IE\History"
Links
Magic Button: (Task Manager)
http://www.trancreative.com/mb.aspx
HTC X Button (Task Manager)
HTC X-Button.CAB
X BAR
http://www.pocketgear.com/software_detail.asp?id=20823
SKschema
http://www.pocketgear.com/software_detail.asp?id=20385
Mike

thats what i needed . thank you!!!

LuXx said:
is there a way to stop activesync from running in background on my 8525? my pda freezes every once in awhile and have problems with connecting to pc. to connect to pc i have to go to memory and shut off activesync before plugging in usb. i've tried to delete repllog.exe in the notification queue with no luck. help LuXx
Click to expand...
Click to collapse
In addition to the fake server trick, I also saw last night something about turning off "advanced network functionality" in Start>Settings>Connections>USB to PC.
I just unchecked it within the last 24 hours, but I'm hoping it will have a positive effect on this kind of problem.

Just to clear this up, this *trick* will also stop activesync from launching even when I'm not connected via USB. I notice through out the day I will close activesync 5 or 6 times (I use magic button) it seems to like to launch on it's own, I suspect this auto scheduling was the cause.

yeah it does work well... the only time active sync pops up is right after a soft-reset (it's not in startup folder so i don't know where it's being lanuched from) and when you plug it into the computer (which is fine). Other than that it stays close and the phone runs a lot faster and has more free RAM when active sync is not running. Again, another no-brainer performance fix the OS and Phone Mfg'rs completely missed!

DirectPush?
But if I am using DirectPush, how does this help me?

perlmane said:
But if I am using DirectPush, how does this help me?
Click to expand...
Click to collapse
Well is doesn't really as you need active sync running!
Mike

Wow. This is brilliant, thanks!
db

mikechannon said:
Well is doesn't really as you need active sync running!
Mike
Click to expand...
Click to collapse
Something wierd happened. I had to do a hard reset. Since it recovered from that, I cannot use DirectPush anymore. The ActiveSync choices no longer list "As items arrive" as a choice. It only lists the time choices and manual. How do I restore the "As items arrive" option?

After hard-reset the activesync connection wth your pc is erased. Erase all activesync connections both on PC and on device and reconnect them via usb and after "pairing" you will have back your options. Prior that deselect 'advanced network functionality' in connections>USBtoPC

Teo2005 said:
After hard-reset the activesync connection wth your pc is erased. Erase all activesync connections both on PC and on device and reconnect them via usb and after "pairing" you will have back your options. Prior that deselect 'advanced network functionality' in connections>USBtoPC
Click to expand...
Click to collapse
I did this and saw the "As items arrive" item appear and then leave the list of choices. Any other ideas?

Great Trick
mikechannon said:
Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmeds running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
That is a great help. My Cingular 8525 is much more stable after running the trick. However, I did notice that from time to time, Active Sync could be found running even after the "Fake Server Trick." Is this normal? Should I redo the "Fake Server Trick" from time to time or is once enough?
Sincerely,
Steve
Click to expand...
Click to collapse

uhh..un-plug ur cable?

shapirosj said:
mikechannon said:
Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmeds running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
That is a great help. My Cingular 8525 is much more stable after running the trick. However, I did notice that from time to time, Active Sync could be found running even after the "Fake Server Trick." Is this normal? Should I redo the "Fake Server Trick" from time to time or is once enough?
Sincerely,
Steve
Click to expand...
Click to collapse
There are one or two applications that you may run that can restart ASync, various mail apps, online time sync apps and yes plugging in the cable to do a manually state ASync. Once started AS contines to run at least until a soft reset or using your task manager, you shut it down again. So routinely after doing an AS it will need shutdown.
Whether you need to do another round of the Active Server Trick has been debated recently. It seems that for some folks if they follow up the procedure with the step that says to delete the Fake Server because its job is done; find later that doing this causes the wanted change to manual ASync not to stick.
As the fake server, if set up correctly, does not actually connect to anything, then those who wish may re run the trick. This time not deleting the fake server at the end.
Mike
Click to expand...
Click to collapse

activesync still not working
After following the procedure with the "fake" server name, my sync does not work. In fact, I cannot locate the "exchange server" at all on the screen. Do I have to reload the cd-rom program from scratch? Any suggestions...
Thanks

abricko said:
yeah it does work well... the only time active sync pops up is right after a soft-reset (it's not in startup folder so i don't know where it's being lanuched from) .....
Click to expand...
Click to collapse
Yep, I notice it's there after a soft reset as well. Is there a way to prevent that as well with a regedit?
I did the fake server trick, deleted the fake server, but didn't do a soft reset. I noticed that AS still loads on its own. I respecified the fake server but left it on this time. Hopefully it stays shut off...so annoying.
Linda

Got That Synching Feeling!

New kid on the block here so I hope someone out there can help me.
Recently got O2 Mini sd Wizard and really pleased with it.
Adding info. to the phone and synching with my pc OK.
I have just lost about 2/3 of my contacts - I don't know how.
But now when I try to synch with my pc I get an error message that reads:
'support code 800703fa' and synching does not complete.
I have tried soft reset but nothing changes.
When I try a hard reset, the phone behaves as though I have just done a soft reset and still nothing changes.
Anyone have any suggestions? (Polite ones please!!!)

+1 for title.
I would just go into ActiveSync on your phone and delete all of the accounts (click on Menu > Options, highlight the computer nickname and click Delete), then delete the sync folder on your computer, and create the account anew.
After creating it, go into your phone's Activesync again and click on Menu > Options again. From here you can configure the settings for each thing you want to sync, and can turn items on or off. For example, since my phone contact list is WAY more important to me, and I don't want my personal contacts ending up on my work computer (where I usually sync), I do not sync them at all. However, I always push Notes and Tasks from the phone to my computer, since I'm usually creating those while away from my desk. Each item can be set differently. I usually let Files sync in both directions, so I can nab new .cab files when I need to.

BTW, a Google search for "support code 800703fa" could be very enlightening, or very tedious, but either way, I'd recommend trying it.

Stop ActiveSync

How can you stop ActiveSyncn from starting automatically? The "usual" solution that worked for the HD (create a fake account within ActiveSync) does not work in the Leo.
Any ideas?

I'd like to know it as well. Fake server method doesn't work properly.

What exactly do you mean by "stop ActiveSync from starting automatically"? Do you mean to stop it from running at boot or stop syncing items?
If the later, to stop it from syncing, just chose "Menu", "Schedule" and select "Manually".
If you mean to stop it from starting at boot, I have no idea...

If you mean stop it synching automatically when you connect it to teh PC, go settings - menu - all settings - connections - USB to PC and fiddle with the settings in there. You can have the pc automatically see it as a USB disk, or ask you every time you connect, etc.

Thank guys for quick response. I mean to stop it completely. I don't need it at all (Linux on desktop, MacOS on the laptop ). The best option for me would be possibility to uninstall it (I need to learn how to cook then ). I tried "fake server method" to switch off scheduled activesync activation. It is working on my sister's HD perfectly but unfortunately not on HD2 .

In that case just use USB to PC and set it to disk mode automatically, and it simply wont start activesync.

Believe me it will. Activesync is working in the background all the time. When you switch it off it will be back. I'm a purist. I just don't like useless things.

how odd,I unplugged mine from the pc twenty minutes ago and as is currently not running, neither in programs or processes. after a soft reset still doesn't show up until I plug it into the pc and select as instead of disk.
oh well guess I'm just lucky , hehe, best of luck.

Yes, you are. Maybe it's because of SONE Rom?
I've got it back after each system restart for example.

hi,
so then, there is no good solution for this pb ?

Hi,
Try this.
On your PC go to start ->run and type msconfig.
On the startup tab uncheck wcescomm,apply,close and restart PC.
That will stop it starting up with each reboot.

You can also go into control panel and find your startup menu and take it of of startup.