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Hi, i just done a master reset on my cingular 8125, and now i can't do anything to the phone. everytime i put the battery in it can only go to the first screen. which is the screen with IPL, SPl, GSM, and OS.
Does anyone have a solution? I have this phone for over 6 months, I done an unlock to use with T-mobile, but i didn't do the unlock to update.
same thing is happening to me.
download the t-mobile 2.26.10.2 rom from their site and force bootloader mode [turn off, hold power and camera, and connect to USB and run the updater.
when i do this, it doesnt write the ROM image...
i have flashed like... 7 times in the past hour...
Don't know if this will help you, but the same thing happened on my 8125 after pasting a "power off" program to my windows/start up folder. Hold the Comm and Voice record buttons (on top sides of device), and at the same time use your stylus to soft reset (small hole below Ir port), a message should come up telling you to send to set back to factory settings. Push the green phone button to send. This is like a hard rest without entering the hard rest code 1234. This should get the device operating normal again. You will have to re-install apps that you had in the main memory,since your device will be new again. Give this a try. May I ask why you had to do a hard reset?
Cingular 8125
i done it, but is said failure to format and go back to the first screen
yellowsky said:
i done it, but is said failure to format and go back to the first screen
Click to expand...
Click to collapse
That means there is a hardware issue with the phone.
took it to cingular they said software
Meaning -- not covered under their warranty exchange?? Just curious as to whether you got a replacement phone. . .
yellowsky said:
i done it, but is said failure to format and go back to the first screen
Click to expand...
Click to collapse
You may need to do this a few times. It should work as it's the ONLY way.
yellowsky said:
took it to cingular they said software
Click to expand...
Click to collapse
If they say its software, then tell them to flash the Cingular ROM on it. If it works, thank them and you have a working phone. If it doesn't they should replace it. DO a search for this error here (and with Google) but I seem to recall others getting this found their phone had a memory (hardware) problem where the flash just won't take.
You might have better luck talking to a Cingular Tech online. I've called a copule of times with issues with my phone and they are always like "We'll authorize a replacement and send it out tomorrow". I've stopped them each time as I know the isue I'm calling about isn't hardware (one time it was for the 160x120 MMS pics). Over the phone they can only debug so far so they are quicker to do a replacement.
Not sure thats what you want to do, but its an option...
You might also try flashing the Wizard Love or Button Roms on it. Those will sometimes flash when others won't (if you do the Button ROM you will have to CID unlock again though) (we are talking a G3 here, right?)
Links for those are in this thread (as well as instrucitons):
http://forum.xda-developers.com/showthread.php?t=298613
Hi, I would really appreciate anyones help with this. My brother went on holiday and left me his 02 XDA Mini S (I found out here its also called a Wizard?), and I had no problems using it for about 3 days - was just testing the various features.
I found my brothers contacts - and since its now a hand me down so I wanted to remove all these etc - I asked my brother what to do and he said do a Hard Reset. I found out in the Manual how to do it - I press the Communication Button and the voice command button and use the reset and nothing happened. I asked my brother and he said use the communication and voice button and then turn it on, that sometimes works - and it did. The screen showed:
Press Send to restore factory default...
I pressed the send button and it said it formatted. I was happy, it turned on, I did the set up - everything was working. Then at the end of the day I turned it off and in the morning I turned it on - all the screen shows now is the screen which first comes on - 02 with and underwater bubbles thing, and four lines -
IPL 2.21.0001
SPL 2.21.0001
GSM 02.07.10
OS 2.21.4.1
in red.
It won't go to the next screen - which I think says windows mobile. It just stays at the first screen when I turn it on - and has these four lines
Can anyone help me please? My brother will be back from holiday soon and he will be very upset with me if he finds I ruined his phone
please please please help me - i'm not as good with technology as you guys
Jocelyn
Try and get into bootloader mode by holding down the camera button and soft resetting your device. From bootloader mode you can flash back to the factory rom that was on the phone or wizard love.
Hi
I found how to go into Bootloader mode - my phone now shows three colours. But I'm not sure how to do the rest you mentioned. Could you explain how I should do it step by step please? Sorry!
Jocelyn
He means that you download the orginal rom from your provider and flash it back onto the phone.
Ok
I have made no progress
Here's what I did (please don't laugh - I'm new at all this)
1. I downloaded the active sync software from microsoft, and also downloaded a file i searched through on the forum mentioned by peter, called Wizard Love.
2. I pressed the camera button and soft rest the wizard to go into boot mode
3. I ran active sync - it said no connection.I connected the Wizard and searched - it said that no device was found (but the computer made a sound like it always makes when USB is plugged in). Also on the phone, it showed the word USB at the bottom left of the screen.
4. I extracted the wizard love and double clicked on the file newromupdateutility_wizard_noid.exe
5. When I got to the screen about existing software on the phone it was blank in that section, but it had the option to use the new one, so I proceeded.
6. The Wizard screen switched to a bar and completed 100% within about 5 minutes. Same thing on the computer screen.
7. It shows congratulations - etc.
8. I clossed everything and shut off the computer. Disconnected the wizard and there was a picture like some love cartoon characters - and thats all.it just stayed at that screen for a long time. Finally i thot maybe i should turn it off, but the power button does not work.
9. I used the stylus and did it a soft reset - the phone still froze at the start, with a wizard love cartoon - but the 4 lines i mentioned in my first post were different - it showed different numbers. But it still stuck there.
10. I thought maybe the wizard love is not compatible with my phone? So I went to the 02 XDA mini site, and downloaded the software from there - Xda_Minis_Upgrade_v2.21.4.101. I redid the whole thing, this time with this software.
11. At the end I saw Congratulations! again, but this time the screen had gone back to 02 - and the numbers went back to what was in my original posting. But still the phone does not start - its just stuck at that 02 screen with the 4 red lines.
12. Somone help me please!!! Have I made it worse???
Jocelyn
The Love ROM should work on your phone since it it does not have IPL/SPL (AFAIKnow). However, it seems that the phone itself already have a bit of problem itself. Using the "Xda_Minis_Upgrade_v2.21.4.101" to flash the phone in bootloader mode is the wise thing to do. Probably you'll need to hardreset it again (i.e. what you've done in the very first post).
As far as I can see, you've did nothing wrong on your first post. It seems to be the phone problem. ANYWAY, you may want to note the little issues. Example, do not have the miniSD card in the phone when doing all the stuff said above.. and possible, remove the SIM as well.
Also, sometimes, it takes ages for it to boot up. I'm not sure how long you've waited, but I would say.. give it a good 5 mins to do its bootup to confirm it hanged.
Sorry
I should have mentioned - in both cases when I ran the utility, once I waited at the splash screen for more than 10 minutes and nothing happened, i just tried to do a hard reset. In both cases the words came up, press send to do a reset etc...
but when I press the left (green phone) button (i think that is the send button?) it says format failed everytime.
I searched at some other thread and followed what Zabardast_1 says about flashing and I tried that, it does not work. Is there any other option? Oh i also tried it another time, this time disabling Anti Virus first - but still no luck
Jocelyn
Hmm.. I'm sorry to tell you. Since you have a 'Format fail', you 'officially' have a bricked device. That has something to do with the hardware.. or stuff that doesnt have any thing to do with your flashing.. probably CID unlocking may cause this problem.
ANYWAY, it seems that your only choice is to get it to somewhere to have it fixed. probably you want to make it as official (i.e. use the O2 ROM) before taking it to O2 to have it fixed.
Today while riding in my car I was texting my friends. Then my phone froze up (not the first time), so I nonchalantly hit the soft reset button and waited. Except my phone never booted up, it froze on the WINDOWS MOBILE 6.0 screen, and has been there the rest of the day. I was running the TNT1437 Touch ROM on my MDA at the time, I do not know whether this was a hardware or software problem. Please repost with any advice or diagnosis you may have.
Try out Hard Reset,although,you'll loose all of your settings and personal data,but it might start to work,otherwise,get into Bootloaders (multicolor screen) and flash a new rom.It might be corruption of system files or Extended_Rom.Check the battery status,it must be fully charged.
Thats what I was planning on doing (flashing a new ROM), but i could not get activesync to make a connection because my phone will never fully boot up. How do you do a hard reset. And how do you enter bootloaders?
to enter bootloader you have to turn your phone off...them keep the connections button camera button and dialogue button and reset the device with the stylus...(both side bottons and camera)
Thanks for the help guys! I put it in bootloader and flashed a new ROM and now it works fine. I found this article that helped me, hopefully it will help anyother of you witht he same problem!
"When upgrading the ROM on the HTC Wizard, there is always a slight chance that the upgrade proces fails, leaving you with a device that won't fully boot. When that happens, people often fear that they turned their device into a useless brick. This is most often not the case.
The regular upgrade proces requires an working ActiveSync connection. When the upgrade proces failes and your device won't fully boot, you won't be able to set up the working ActiveSync connection, which could lead you to believe that there is no way to revive your device. Well, you can revive your device by putting it into the boot loader mode. Stephen writes:
Quote:
After researching the issue the only way to get around the problem was to put the unit in bootloader mode, then retrying the upgrade. All HTC devices have this mode and the Wizard is no exception.
To place the unit in bootloader mode, perform a soft reset, when the screen goes blank hold the camera button until a multi colored screen comes up [...]
When the unit is connected, USB is displayed at the bottom left.
Once in bootloader mode you can connect the unit via USB to your PC"
Wtf???!!! Ban This Tard!!!
klmn822 said:
We started to get on the plane for Key West. Then you pulled me to the next gate destined for Honolulu. I made some comment about 5-0 and you gave me the look, that look. At that point I knew this wasn’t going to be a trip to visit Jack Lord shower sex tourist traps. We got on the plane and arrived dog tired. You then informed me that the last time you were in Hawaii someone told you about a drop off service which sounded good to me. We went to a marina and a launch took us to a small island and the captain said he would be back in three days and the island was ours.
Click to expand...
Click to collapse
HELLO, CAN WE BAN THIS TARD???
THIS PERSON IS A SERIAL THREAD-JACKER WHO POSTS TOTAL SH*T!!!
I have just got the HD2 and been using it for a few weeks. Downloaded a few apps (eg HTC rom, BSB tweeks) and all is good. Saw Max Manila and looked like a great idea - checked my manila version 2.5.19211619.0 and downloaded 2.7 SE (checked it's right for my manila) loaded onto phone and it crashed after soft reset. Took battery out and phone doesn't go past first screen (with the red writing bottom left) - Hard reset is the same and now I'm worried!
Any ideas???
sad to say yy sounds like hard reset time.
power off, hold volume up and volume down, tap power keeping volume up and down pressed til the screen comes on and follow the prompts.
it will reset your phone to factory defaults.
never used max manila so I cant help with what the problem might be, but if there is a developers thread for it you might be better asking there.
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
if your phone is provider locked then that will not work.you need the rom that came on your phone. so if was from uk o2 then you need the o2 uk rom, otherwise it wont work.
No luck! Whilst I've got everything to sort the phone out it won't do anything but load the white first screen no matter which buttons I hold down.
Man this sucks!
Guess there's nothing for it except the bin unless anyone else has any other ideas??
can you get into boot loader?
press and hold vol down(not up this time, just down) tap and release power, keep vol down held. should boot to striped cultures colored screen.
if you can what does it say next to SPL?
Hi Samsamual
Thanks for helping but no, won't go into bootloader either - doesn't respond to any input (even when I conect the usb the charge led doesn't come on!) and just starts with the white screen with the HTC logo and then the red writting appears and it just hangs - left it for 5 mins just to be sure and no change
Looks like I've really messed it up although I have no idea what I did wrong - instal went just like the other things I installed.
Ahh shame. All i can suggest is the original rom sd card method. But it MUST be the propper rom that came on your phone, so if you got it from vodaphone, , , even if it is unlocked, you must use the voda rom.
Also, have a really good read through the pages in teh rom development section. If you can find someone with the exact same issue, you could be one step closer to fixing it.
Brotherskid said:
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
Click to expand...
Click to collapse
you must tab the power botton for a short time just tab it and leave it with keeping pressing on the volume up and down buttons don't leave them i think it must work with you tell me if it works
Brotherskid said:
...I'm going to try booting from the sd card b
Click to expand...
Click to collapse
When you tried the SD card method did you use a 2GB SD card and was it formatted to FAT32?
WB
Have you tried a boot (all combinations!) without the sd card installed?
Hoss and WB - thanks for the comments
Hoss, I've held the volume buttons for over a minute after powering on - no change
WB, I can't get the phone to go into boot loader screen but thanks for the info for the future. Next time I'll see if I can copy the original rom just in case.
Resigned myself to having a new paper weight on my desk and looking for a new phone - Guess I won't be putting so many programs on my new one....
PA - Thanks for the advice - Yes tried with sd card in/out sim in/out bootloader, hard reset, soft reset and always the same.
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
rlydiard said:
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
Click to expand...
Click to collapse
What's most annoying is it wasn't as if I was doing anything crazy! Max manila is used by many people (from what I've seen in the threads) and I guess I downloaded the wrong one (although naturally I checked and it's the right one). Certainly will curb my using of 3rd party software! As for the warranty, you're right, I can try and see if it can be fixed (bizarrely, that hadn't occured to me - I thought that with no resets working HTC couldn't do anything). Thanks for the tip and I'll let you know how I get on.
Surely your warranty will cover this. Yes, let me (and us) know how all of this goes. You will get your phone back to what you deserve, for sure!
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
watnuweer said:
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
Click to expand...
Click to collapse
Experential nut I may be, but just wondering if you had the problem after you installed the MAx manila? I wonder now what versions of OS may be causing this problem.
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
fakker said:
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
Click to expand...
Click to collapse
This is getting more interesting, what do you suppose is the cure of taking out the battery, and then charging? I do not doubt your experience, I am just extremely curious if anyone can explain this phenomena.
Hi all,
I had a terrible catastrophic failure today with my 1-month old HTC Wildfire. I bought my device new, unlocked, in Singapore.
Here's what happened:
Today I received an ordinary SMS (like I have hundreds of times before in the past few weeks) and when I picked up the phone off of the desk, flipped on the screen, and slid my finger to unlock it, I saw a brief error message in a dialog on top of the Messages app. It was something like "com.something .... ", I didn't get a good look at the error but it didn't really mean anything to me at the time. The SMS that I received was then lost (I knew who it was from, but the message was not showing up). A few minutes later, I heard another SMS notification. No error message this time, but again the message did not show up in my Messages app.
So, I pressed the power button to power cycle the phone. After I shut it down, I turned it back on, saw the white screen with HTC logo, then black. It was dead. No amount of pressing buttons did anything.
After a few minutes, I removed the battery and it turned on again. Again, white splash screen and then darkness. Repeated this several times and same result.
Finally, I googled how to do a hard reset. I followed the instructions, held the volume down button while pressing power, cleared the memory, after it restarted it went right back to the white bootloader screen, flashed some error messages, and now I'm stuck in the bootloader. When I select the RECOVERY option, I get a quick screen with something like:
SD Checking ...
Loading [SOMEFILE.zip] ...
No Image!
Loading [SOMEFILE.zip] ...
No Image!
....
....
No Image or Wrong Image!
Can anybody help??! I don't know what to do now. I've searched for this "No Image or Wrong Image" message on these forums, but all the results are about rooting and loading different ROMs. I've never rooted or anything out of the ordinary, I just want the stock OS back and operational.
Btw ... I'm an Android noob, but an experienced Linux/Mac user and 10-year software developer.
Any help is greatly appreciated.
Thanks,
Nate
Recovery mode is something else.
To do a hardreset try the following:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Click to expand...
Click to collapse
Source : http://www.htc.com/www/howto.aspx?id=3567&type=1&p_id=316
Call HTC support. I had a problem with my previous HTC phone, and they took me through diagnositcs over the phone, and when they diagnosed a hardware fault, sent a courier to pick it up from me the next day. This was when the phone was 18 months old. No receipt was necessary, they used the serial number/manufacture date.
Downside: the phone was gone a week, and came back still broken. It was sent away again, and came back fixed. So painfully without it for two weeks, but not a bad experience.
(edit: it was a similar problem: I upgraded to windows 6.1, and my phone wouldn't get past the initial hardware/boot screen)
I tried the hard reset procedure several times. Every time it's the same thing. After it clears the memory, it says "Reboot in 5 seconds..." and then when it reboots, it goes back to the bootloader screens.
I've contacted HTC support via email, and I'm bringing it in to their support center in Singapore tomorrow. I really hope it doesn't take a week ... I'll keep you updated.
Fixed.
I just got my Wildfire back today after a full week in the repair center. Apparently they replaced the main system board. No other explanation for the problem was given.
The repair process itself was hassle free, although I was frustrated by not having my phone for a week. Ended up having to buy a cheap basic phone for $55 to get by on SMS and voice.