Database Users

white screen of death?

aright previously my LCD screen was cracked well i got the replacement LCD screen and it works fine. BUT my problem now is that its just displaying a white screen. Nothing else. I take off the battery put it back on turn the phone on and i get a white screen no letters no nothing.
Does this mean my phone is a brick?
i still get response when i hold down the comm button it vibrates. The volume slider responds with the volume going up and down. and when i try to hard reset via holding the comm button,voicebutton,camera button and hitting the soft reset button it responds to it and resets the phone apparantly.
So i know for a fact the actual phone works..but its not displaying anything but a white screen...is there anything else i can do ?

If you have replaced the screen yourself, it may be worth trying to re-fit it again. Make sure the connectors are in pefectly, and make sure there is no dirt on them. If the pda still responds to button presses, it's fine, it's only the srcreen that's damaged/non-functional...
To see if this is the case, try tapping on the very to left of the screen, and see if you get the start menu pop. If you don't it's prolly the connector not plugged in properly, if you do, then the connector may be damaged...

ok im trying now..but how could it be the screen if the screen is giving me a perfectly white screen and its been tested to be working correctly?

sweeet i reconnected everything and it worked thanks for the recommendation dood much appreciated

sojiroxiii said:
sweeet i reconnected everything and it worked thanks for the recommendation dood much appreciated
Click to expand...
Click to collapse
Nice to see that my reccomendation worked for you. I've never replaced a colour LCD screen before, but some of the B&W ones i've replaced have had similar faults. It's the same with old cartridge games if you think about it, you used to have to blow on them ocasionally...
Modern technology may be perfect in every respect, but the manufacturing methods arn't.

SOS - Hermes works fine just that there is NO screen!

Really need help here,
My hermes suddenly decided that visuals are no longer needed.
That means the screens stays off all the time (yes even in bootloader mode).
It works, receive calls and flashes roms but in no situation can I see anything on the screen (pitch black screen).
I've got no warranty so I took it apart and checked each cable and connector - no issues were seen. I tried changing SPL-s, RUU, Roms all worked but left my tytn with that black screen.
Did anyone see this happen or has any advice?
This sucks big time :-(

No one? Oh man, I guess it's dead then :-(

Last bump before giving up and throwing it away - please?

send it to me if your gonna throw it away : - 0

I've given up on mine as well. It has white screen though. Where do I dump this thing?

If it is out of warrenty, I would take it apart as is sounds like the hardware, check the connections to the LCD. Does the backlight still work, or if you put it in strong sunlight, can you see the LCD working?

My Hermes had a white screen also. I found that if I squeeze the bottom right hand corner whilst resetting it would sometimes work. It seems there is a chip on the switch board that needs the right ammount of pressure on it. I think it was a design flaw as the herm200 and 300 are different. If applying pressure works and you are confident enough take the hermes apart and put a couple of small pieces of plastic or paper between the front buttons and the small square chip on the switch board. This worked for me.
The service guide is available if you google. Let me know if you need more info.
As for the black screen that sounds more serious sorry not seen that one.

what are you guys willing to sell your pdas for? Mine fell in a puddle and i need one for parts. The white screen might be fixable the first couple of times but then it dies off for good, the black screen i've never heard of.
So if you want to sell for a reasonably cheap price let me know, i can buy a new keypad online for $50. So around there would be nice!

i.a.wright said:
My Hermes had a white screen also. I found that if I squeeze the bottom right hand corner whilst resetting it would sometimes work. It seems there is a chip on the switch board that needs the right ammount of pressure on it. I think it was a design flaw as the herm200 and 300 are different. If applying pressure works and you are confident enough take the hermes apart and put a couple of small pieces of plastic or paper between the front buttons and the small square chip on the switch board. This worked for me.
The service guide is available if you google. Let me know if you need more info.
As for the black screen that sounds more serious sorry not seen that one.
Click to expand...
Click to collapse
I just tested this on mine and actually got some results.
mines the opposite though, it will NOT work with any pressure. I left all the screws loose for that board under the buttons, and left the LCD assemble screws out on that end and it works, But if I press the keys it whites out again and won't come back until I repeat the dis-assemble/re-assemble

I had a similar problem but this was after someone dropped mine on the floor. The screen would just be white screen, while everything worked. If I pressed the bottom right of the phone it would sometimes come on and stay on for a little while but would eventually always go to white screen.
I did manage to use the phone but had use a program called Net Control which allowed me to control the phone over WIFI with the phone screen shown on the PC. Got the phone replaced in the end by the people who dropped it.

i got the flex cable and my phone still has the white screen problem....wtf///

Touch Screen Not working.. plz help.

Hi mates yesterday i bought a used herm...with excellent condition. but when i opened any dialog. the window closed automatically. and the screen light remains always on. and touch is creating problems.
and after some time the touch screen totally stop working. i dont know what happened. al the buttons are working fine. i upgraded my t-mobile herm to its original t-mobile wm6 rom. and again the touch screen is not working. and the screen light always stay on..
so is this hardware or software problem.?
guide me if you have any clue about this..
according to my thinking.. i think some button is pressed continuesly.. but everything is working fine.. only the touch is not working.

broken digitizer for the touch screen, buy a replacement lcd/digitizer together and replace yourself, about $100Aud. Use Mike Channons site to download the service manual. Use the search function and type in "htc service manual hermes".
As for the light, you will have to use your buttons to navigate to settings>system>backlight>battery power and external power. you can select how long the backlight remains on for.
Cheers...

Hi mate thanks for your reply.. Actually the situation is that. the screen is working perfectly. all buttons are also working perfectly. but suddenly the touch feature stopped working.
that time i was just opening some menus and they closed automatically. it looks like that there is some button pressed. and the screen light never stops. it continuously remains on. all buttons are working perfectly and everything. on the touch feature is not working.
i upgraded my device with genuine shipped t-mobile wm6 rom and again it stopped at the starting screen where i have to click the screen and the device brings the window for stylus adjustment.
so i wanna ask that is this also possible that some touch drivers are corrupted or something like this.? or is this a hardware failure.?
Kind Regards

I had same problem, it was hardware. Thats why I said to change the lcd. It is theoretically possible to replace JUST the digitizer, BUT, it is a MAJOR hassle.
As for getting past the alignment stage, look up Remote Screen Alignment. Its a cab file that stores the alignment settings on your pc. You WILL have to have a friend that has the same phone so you can get their settings as you need to copy them to your pc first. You can then copy the settings to your phone so you can use it until you replace that pesky lcd...
Cheers.....

I had a similar problem with my hermes. After a lot of investigating, I found out that this is a heat related issue with the hermes. The unit will heat up an some connection somwhere gets messed up and continually registers ghost taps on the upper right corner of the screen, which causes the continual opening and closing of programs/task manager. This overloads the phone which then causes the screen to eventually become unresponsive due to excessive computing.
With my phone, it must be heat related because it will only occur during or after heavy use or overcharging. Other people have had this exact problem with the conclusion being overheating. The worse part is, there is apparently no way to fix this, replacing the screen doesn't change anything. setting your screen alignment very far left will fix the problem but then everything you tap needs to be compensated for.
Good luck, hate to be the harbinger of bad news, but it's better to know whats wrong and that you can't fix it then not know whats wrong and keep trying to fix it.

same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??

kingsfan said:
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
Click to expand...
Click to collapse
Some of the suggestions in the white screen thread/s might help. The problem is that those who have the heat related problem will find it very difficult to trace the actual fault. The heat may be causing miniscule expansions on the boards / components and connectors. The tiniest of cracks or poor connections can therefore break with the expansion.
Another theory is that rather than heat it might be a capacitor that is breaking down either over time or again through heating. Unless you are a skilled electronic engineer that is virtually impossible to check, particularly since schematics are not available.
You might just be lucky if you dismantled and re-assembled - it might just re-set a connector or adjust a board so it does not get affected in future. That would be very much a matter of luck and of course potentially the situation might be made worse!
Mike

Hi mates. I am back with some issue.. i moved my device to a repair center and he said that its a software issue. and he fixed my device without changing any rom.. i dont know how..
but again when i open some window like programs. the right scrollbar make a problem... when i move scrollbar it automatically press the top close button..i aligned my screen 3 times but same problem with right side scroll bar.
and after playing with it. the touch totally stopped.
now the thing is.all the buttons are working fine and everything is working fine. even sms and calls. but when i check sms and press my scroller button. it displays the right click menu instead of opening the sms. and the screen light is continuesly on. as something is pressed. so. i think this thing wil help. i am now trying this method to check my pc.
http://inuchanbt.blog54.fc2.com/blog-entry-99.html
check this out as well.
i will send you details soon.

might just have something lodged between the case and screen.. also to get rid of the screen alignment, cable it up and delete welcome from the startup programs and then reset it.. should get you past it so at least you can use it until you repair your screen

dead front panel buttons + half working camera

ok im on a dopod 838 pro with no warranty left
all the buttons on the front panel are dead but everything else works
i can still do a hard reset by holding left and right soft key and reset
i took the phone apart...cleaned it reassembled but still no go
is this fixable by ordering parts online or smashing/smacking some part of the phone? if so then please leave a link as to where i can get the part or where i should smack it
also...the camera only works sometimes...other times i would just see a few vertical red lines on the screen when i try to start the camera app then the app would show up black...this usually happens when i keep my phone in my pocket for a period of time...any easy fix for this?
thx

I have exactly the same problem with my HTC TyTn.

Its Fixable
i had the same problem as u do now but i had some time left in the warranty so i send it back to be checked ..they fixed it saying that there were a short circuit in the keyboard ..i'm not sure if they are right about the shortage thing but i'm sure that its fixable
good luck

Screen went white & buttons didn't work.. took to fix phone... and...

Screen went white & buttons didn't work.. took to get phone fixed... and...now buttons work but the screen has a weird yellow tint
what is the problem, and how to fix

bump. anyone?

Can you say a bit more about it. How strong is this yellow tint. Can you upload a picture.
It's difficult to know if this is caused by a new screen that has a faint yellow tinge or whether it's a definite fault.
Mike

My phone started getting the white screen issue, the buttons stopped working.
When I'd turn the display on, it would be all white, id have to press it a few times then it would be ok, the buttons seized to function.
I took it to get fixed, the buttons now fully work, but the screen has a weird yellow tint all over. It didn't have it before. I was mad at the repair shop, the guy told me that its the LCD screen connector cable or whatever... but I don't believe him, as he doesn't seem to know wtf he is saying..
please help

Mine started doing this recently. Screen fades to white and nothing works but I can still hear if I'm on the phone. For me, turning it off and back on resolves the issue (I can see the display again). I suppose some aren't so lucky..

More than likely the LCD connector cable has a problem. Why he didn't fix it, I have no idea. If you feel up to taking it apart, you may be able to push the connector in further, OR you could buy a new screen. Then again...

Hi there
I have rebuilt many hermes with the same problems. I researched the issues on here and elsewhere - Its nearly always related to the entire Dpad/cable/connections . I have repaired nearly all of these quite simply by dismantling them and adjusting/cleaning and reassembling them - things move and get out of contact etc and this is what happens with these - get a torx driver and have a go - after a few tries you will usually solve the problem
Happy to assist anybody who would like a hand
Kind regards
John