Database Users

prob uninstalling software

hey guys. i seem to be havin a wierd problem. when ever i try to uninstall a program from my exec i get a msg that it could not be completely removed. i tried to uninstall the o2 active interface and a pocket divx player and both gave the same prob. any suggestions on wat i might be doin wrong? also can u suggest sme place i can get good games for my exec
cheers

i have had this problem, nothing I could do about it, exept to manually delete the stuff, but obviously registry is still a problem.
also, it appears if you restore from a backup, then the remove programs doesnt work, something to do with the installed apps in windows directory and the registries
sorry, no help, only confirmation and acknowledgement of the problem....

Worth looking into SKTools....It properly uninstalls things where the installer fails...I have found it invaluable when trying out software that is 'not quite' WM5 compatible!

This generally works for me:
- Uninstall program.
- If it complains about being unable to uninstall, click "No" when you're asked if you want to remove from Remove Programs list.
- Now do a soft reset with a utility such as Tweaks2k2
- When pda is ready to be used, try to run Uninstall Program again.
This should work for all but the most tenacious of programs. If this still doesn't work, check if the program has a stub running in the Windows\Startup folder. Remove it, and then try the above again.

Things that work for me.
1) Do not have a shortcut on the today screen to a program you wish to un-install, remove it first from here and the Start (menu). Make sure that part of it is not started automatically in /Windows/StartUp folder, if it is delete it.
2) Do a soft reset.
3) Do not go to Start (menu) | Programs. (Do not display it's icon in anyway. See step 1 above.
4) Go at once to Start (menu) | Settings | System | Remove Programs and un-install it.
This generally works for me. Hope it helps.

i agree with dah54 and snorbaard. That usually works for me almost everytime. If it doesn't check running processes and stop the one you are trying to uninstall and then follow their instructions and if all else fails, use SKTools or something similar.

Help! Can't install or uninstall any apps on WM5

Help is needed. I tried to install PocketStocks this morning. It would not install and now I can not install or delete anything from my 8125. I can run what is on it, but I can not add or remove anything. I have soft reset and tried multiple times to connect by USB but it will not sync. But it will let me "Explore" my hardware.
The Microsoft Active Sync troubleshooter is no help at all.
Any ideas?

jschaff said:
Help is needed. I tried to install PocketStocks this morning. It would not install and now I can not install or delete anything from my 8125. I can run what is on it, but I can not add or remove anything. I have soft reset and tried multiple times to connect by USB but it will not sync. But it will let me "Explore" my hardware.
The Microsoft Active Sync troubleshooter is no help at all.
Any ideas?
Click to expand...
Click to collapse
Hi i am familiar with pocketstocks but it looks like it buggered your device. What error message came up and how far into the install did it get? Just wondering are there any residual files to remove - check program files and windows\startup and registry if you are used to doing that. What error comes up when you try to install anything? You may need to backup important files and do a hard reset to solve this.

I had tried to install Pocket Financial Analyzer just before it, and that did not complete the install. So when I did the Pocket Stocks, it finished up by saying that PFA install was unsuccessful. I have had this happen before but a soft reset and reinstall usually made it work. I kind of do not think Pocket Stocks is the culprit.
I suspect that there is a corrupted system file, and maybe if I knew which one it was, I could delete it and a soft reset would rebuild the file.
Or like you said, I may have to do a hard reset and start all over. And that is OK. I have done this about five times before, but everything is working so good on the phone right now, that I hesitate to mess that up. I just can't add or delete any programs.
Its so weird, at first the name of my phone would not come up. Then I deleted Active Sync 4.1 and installed AS 4.2 beta. Now I can get the device name to show up, but still the list of installed programs does not show and I can't sync it.
Help is needed.

I had tried to install Pocket Financial Analyzer just before it, and that did not complete the install. So when I did the Pocket Stocks, it finished up by saying that PFA install was unsuccessful. I have had this happen before but a soft reset and reinstall usually made it work. I kind of do not think Pocket Stocks is the culprit.
I suspect that there is a corrupted system file, and maybe if I knew which one it was, I could delete it and a soft reset would rebuild the file.
Or like you said, I may have to do a hard reset and start all over. And that is OK. I have done this about five times before, but everything is working so good on the phone right now, that I hesitate to mess that up. I just can't add or delete any programs.
Its so weird, at first the name of my phone would not come up. Then I deleted Active Sync 4.1 and installed AS 4.2 beta. Now I can get the device name to show up, but still the list of installed programs does not show and I can't sync it.
Help is needed.

I agree there probably is a corrupt file somewhere - I would do all the checks I said and notification queue for good measure - but it looks like hard reset time. Recommend you invest in spb backup or sprite backup - then it all becomes so easy! Everybody that joins this forum should have to buy one - before entering the forum - lol!

I had SPB Backup trial. But everyone was saying that the ROM upgrades made the backup invalid since there were registry changes that may not correspond with the new registry.
So I did not use it again. I heard that SKTools has a backup built in. NO?
Which one is the best to use?
Thanks

I had SPB Backup trial. But everyone was saying that the ROM upgrades made the backup invalid since there were registry changes that may not correspond with the new registry.
So I did not use it again. I heard that SKTools has a backup built in. NO?
Which one is the best to use?
Thanks

Sktools has a limited backup, so its not that useful. Sprite backup is good as you can use it even with a rom upgrade and is now wm5 compatible.

PLEASE HELP TMAIL Will Not close!!!!

Hi everybody I have a huge irritating problem. I have a t-mbile mda and I have the latest rom and radio installed. After a soft reset everything boots up fine then after a few hours the tmail.exe. opens on the screen. I go to start menu settings click on memory and stop the tmail form running and bam it opens on its own again almost immediatley. Ive tried task managers and nothing seems to keep this tmail from opening on the today screen. I know it runs in the process area, but it opens itself after a few hours. Please help.
I cant close this app.

Have you tried checking the notification queues to see if it had itself inside there?

hanmin said:
Have you tried checking the notification queues to see if it had itself inside there?
Click to expand...
Click to collapse
Yes I checked no Tmail.exe listed but this is what is listed:
\\notification\namedevemts\vcpowerwakeupevent
\windows\calupd.exe
\windows\timewizard.exe
calnot.exe..........start on timer
calnot.exe..........start after restore from backup
calnot.exe..........start if time changes
clocknot.exe.......start on timer
clocknot.exe.......start if time changes
clocknot.exe.......start after restore from backup
repllog.exe..........start on timer
repllog.exe..........repllog.exe
repllog.exe..........start if time changes
repllog.exe..........start if RS232 connection has been detected
These are all listed in notification queue via SKtools.
Thanks

Try removing poutlook.lnk from \Windows\Startup

Menneisyys said:
Try removing poutlook.lnk from \Windows\Startup
Click to expand...
Click to collapse
Hey thanks for the help. I tried that too. Didnt work either, after a few hours tmail popped up and would'nt let me close it.
I even did a hard reset and it still popped up and would'nt close.
I installed everything on my storage card but I didnt do a format on the card I just reinserted after the hard reset and created shortcuts from programs that were installed on the card.
I think if this happens again I will format the card and do a hard reset and do a reinstall of everything.
I was just hoping someone out there had the same problem.

Help, newly installed programs not displayed in "Add/Remove Programs"!

This problem has happened to me a few times with different ROMs but I haven't be able to find the pattern nor the solution!
Basically everything starts very well, when I install a new program it appears in "Add/Remove Programs" in Settings. Then at some point strange thing happens, when I install a new program (any program, not specific) it no longer appears on the list! However, I can see it as installed and it actually appears on the "Add/Remove Programs" of ActiveSync(v4.2)! I can remove it by using ActiveSync but not on the device because I can't select it!
And the other strange thing is, I can see the program's folder under "\Windows\AppMgr\" (every program installed manually should has its folder in here as I understand). And I can also see it under the registry "\HKLM\Security\AppInstall\". It just DOES NOT appear on the device "Add/Remove Programs" list! This happens to all programs after the problem starts but those installed before that point are still displayed!
I am wondering if anyone knows the reason why this happens and if there is any solution like registry hack anything like? Although this is not the end of the day as I can still remove them via ActiveSync, it does annoys me because of the fact that I can't remove it directly from the device.
Thanks in advance!!

Try sk tools software , it has a detailed info for add or remove prog.

Hi,
I have the same problem, not certain what caused it, but you can get items back in the list by following the steps below:
Get programs back into uninstall list:
1) go to..
HKEY_LOCAL_MACHINE\Security\AppInstall\
2) Select the application directory that is not showing up in the list
3) Change the DWORD Role data from 40 to 24
4) Now the application will show up in the list.
Cheers
Rowan

Excellent!!
Thanks a lot for the advices guys!!
I will try Rowan's suggest first because it is easier and sounds good to me! Only thing is I have flashed my Universal so currently the problem is gone. I will try it if it happens again or I may try it on my Windows Mobile Device Emulator later on.

cant delete/reinstal opera mobile

ok so i installed opera mobile on my device, and i tried to uninstal it so i could reinstal it on my new sd card. the program is in my add/remove list when i sync up however it will not remove. the files are non existant on the phone, im assuming that perhaps its registry entries that need to be updated buti have no clue what needs to be changed. does anyone have any idea on how i can reinstall this program?
any help is appreciated, thank you

I am guessing that you mean that you can not get rid of it off a-sync? Please can you say what you have tried then we know how to help. cus you should be able to just delete it off a-sync by putting a tick next to the item and pressing remove or delete (whatever it is!!)

so far ive tried to removie it through the phones add/remove software but it doesnt show in that list, it says there is nothing in storage (which is correct because there is nothing on my phone with opera any longer). i removed opera from my pc through the add/remove programs, and lastly i have tried to remove it from sync, but what happens is i check off opera and click remove and then im prompted "are you sure" and when i click yes the window closes and as far as i can tell nothing happens. when i open up add/remove from the sync again opera is still there. when i try to reinstall it over it, i get a prompt saying there is allready a version installed do you want to reinstall/upgrade, i click yes, but get an error on my phone saying the cab was installed unsucessfully.... -=/