Hey Folks,
i dont know if it might be helpful to have a hardware problem Thread?
For me i want to announce a problem regarding the GSM/UMTS device.
I am using MS Exchange with my device a lot and so i syncronize my emails the whole day. But all of the sudden, the network doesnt work. So i called my service provider and asked them if they have a data network problem. But they recommended me to make a hard reset with the device (thanks to them, all my data are lost) to make sure its not a device error. But i have to agree. My GSM/UMTS data network went back again after performing a hard reset.
Now my question to other Trion users. Did you experienced such a problem too? Does anyone have a solution for that issue? I bet the problem will come back and will not be a single case.
Any reports about that issue are appreciated.
Thanks a lot.
Falk
Related
I have a JasJar and when I switch sims the mailboxes keep disappearing. I still see them in the TODAY screen but when I try to select them they are nowhere to be found. I also try to manually go to messaging but they are missing from there too. I keep creating new boxes and they are starting to number up Yahoo1, Yahoo2 etc.
Help Me.
Thanks.
Yeah i have experienced the same thing, whats seems to work for me is making sure you close down all apps before a soft reset or sim card change, go to start settings system memory running program list and stop all
This works for me every time now and i no longer have to set up my mail accounts
All you need to do is to turn off your device off for a while (a couple of seconds will do) before you reset.
It's because WM5 caches data to speed up the device a bit, and if you reset your device before it gets a chance to permanently write the data, it gets lost.
Best thing is to shut off before you do a reset, in case you lose data.
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone
bosjo said:
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone
Click to expand...
Click to collapse
Which Universal device did you have exactly?
I have a Qtek 9000 that seems to be forgetting its authentications and I can't figure it out. Nothing else seems to be wrong with it which leads me to think it HAS to be a software issue, but I can't pin it down!
The only weird things I'm experiencing: Bluetooth devices lose pairing (device redetects them and asks for PIN), Wi-Fi access points get wiped clean (get prompted for WPA keys), and infrequently the Exchange Server password in ActiveSync and the GPRS login information to Cingular are asked even when "Save password" is set.
Qtek 9000 from Dangaard Norway
Min wiped Email settings, Wlan, and some GPRS settings
Don't know about BT, dident use it before i sent it back.
Thanks Bosjo, I was beginning to think I was the only one, or that it was a software issue.
I believe it's related to the fact that the IMEI temporarily disappears from the phone, so it loses authentication of itself and therefore the devices or credentials its encrypted with.
I posted full details here http://www.howardforums.com/showthread.php?t=797931 and will likely be shipping it back to the supplier tomorrow for replacement.
That's true, I totally forgot about the Imei disapering.
It also failed to display the radio version.
I know for sure that they actually switched the mainboard cause I have a different MAC adress, haven't checked the Imei number though.
It's a bit funny that this is a hardware error, one would think that it should forgett all settings then and not just pieces off it
Got the same problem. Im seeing my mail account on the today screen but can't access it, if i search for the e-mail's i can find them but can't access them. Anyone find a workaround or where can i delete my mail account i had before it dissapred, becuase now if i try to add the mail account again with the same name as last time it says that i alredy got a account but i can't edit it :/... Please help
damn, nobody found a solution for this? search thru the registry twice without a result ;/
does this happen only when you take off the battery?
another one ....
any solution for it....
regards
ady: nah when i do a soft reset
can't find it in somewhere in the registry either so don't know how i could remove this damn buggy thing :/
Hey
I know there are threads related to this issue where an Hero refuses to connect to a network (the bars has a x over the top) however i've discovered something strange with my hero.
With the correct data/apn settings the phone is connecting to the network and will allow me to browse the internet, post tweets etc etc, it actually allows me to do anything thats not phone related. I cannot make calls or sent text messages.
This phone was unlocked and working ok until one day it just stopped working with my network.
The hero is unlocked - I have tested it with Tmobile and Three and they both work. Any kind of o2 sim refuses to work....
Am i being a complete n00b and missing something here....?
Any help appreciated - I;ve spent weeks on this issue and almost ready to give up
Damon
Anyone having a similar issue to the above, I've found something that appears to help fix this.
Get AnyCut from the market place, create a shortcut to Phone info.
Launch phone info, turn off radio.
Now im not exactly sure why this works but change 'set preferred network type' to WCDMA Only and then renable the radio after a few moments, the singal returns.
Weird and very annoying.
Damonsk,
Can you point me to a solution for the other problem where the hero refuses to connect to a network (the bars has a x over the top). I have searched every term I can think of with no luck yet. Thanks in advance for any assistance you can provide.
Hi everyone,
Maybe someone else had experience the same symptoms, and may direct me to the proper place to solve the issue...
every so often TMO HD2 will "forget" any settings, including my e-mail settings... sometime will even "forget" my address book entries...
so usually when tmo hd2 will forget the e-mail settings, next morning it will also forget all of the address book entries - the cell phone will look just like "pristine", never used device.
I've tried to update the ROM, but have not really found the one i like. I'm not 100% sure whenever the same issue will persist with another ROM.
Any ideas anyone?
Hi Folks,
Having this nagging problem on my 950xl, while i was on insider preview of 10586.107, i got a message while paying tubecast that my 3G data is not working, and that it was a known issue. as i was out of town i dint go much then, but once i was back home i tried all the below stuff.
1) Soft Reset
2) Hard reset to Factory
3) Hard reset to factory and upgrade to latest firmware, and build 14267.1002.
None of which have resolved my problem, my phone shows H+, H,E and 2G symbols but when i put a url in edge or try gettings emails etc, it never connects to the internet.
I even managed to go to FieldTest to see if any bands are switched off but even there everything was fine.
I even logged a call with service provider, to see if its a server side problem, but they say its ok on their side.
Any suggestions? do you think my phone is faulty? anyone encountered this before and manage to fix this?
It seems you don't have an APN configured. Please check that you do.
Fixed...hurray
frost_icewind said:
It seems you don't have an APN configured. Please check that you do.
Click to expand...
Click to collapse
Thanks for the response, i had the APN configured both automatically and Manually. but it dint work before.
Update: Not sure what happened...after 6 days of no data, and lots of calls to vodafone...something happened. and data is working again now. hope it stays that way.
Have you try to reset to official build? And to me it seems like it could be a hardware issue rather than a software/firmware, since didn't see others have similar one.
I have the same problem. Hope you were able to find a solution. My problem also with wifi not able to find any network.
Connectivity
I am also having connectivity issues with my unbranded 950XL dual sim. On data, it appears to be logging on to an inappropriate network. Unlike previous OS's, I can't figure out how to get this one to manually select another network. There are some WiFi networks, usually at hotels, that I just simply cannot log on to. Everyone else can. Any advise will be appreciated.
Thanks,
Dave
XATAGuy said:
I am also having connectivity issues with my unbranded 950XL dual sim. On data, it appears to be logging on to an inappropriate network. Unlike previous OS's, I can't figure out how to get this one to manually select another network. There are some WiFi networks, usually at hotels, that I just simply cannot log on to. Everyone else can. Any advise will be appreciated.
Thanks,
Dave
Click to expand...
Click to collapse
Under the SIM settings, there's a "Scan for Network" or similar button, which will present a list of the providers available. This allows you to correct a mis-selected provider, manually.
On the WiFi issue, I responded to your other thread. Let me know if you aren't seeing that, and I'll post here too.
pgrey2 said:
Under the SIM settings, there's a "Scan for Network" or similar button, which will present a list of the providers available. This allows you to correct a mis-selected provider, manually.
On the WiFi issue, I responded to your other thread. Let me know if you aren't seeing that, and I'll post here too.
Click to expand...
Click to collapse
Hi. Thank you. I can't find the other post, but I am still having wifi connectivity issues.
XATAGuy said:
Hi. Thank you. I can't find the other post, but I am still having wifi connectivity issues.
Click to expand...
Click to collapse
http://forum.xda-developers.com/lumia-950-xl/help/connect-to-wifi-networks-t3313418
My bad, I guess it seemed so similar, I thought it was your post too. Either way, I describe the fix for 5G network connectivity, which I think is what *most* people are seeing.
Dear experts,
I am facing a strange problem with my meizu mx5 phone data connection.
I felt that there is a network coverage issue with my provider.
But what I noticed is if I start using data as soon as I reboot my phone the connection stays. Otherwise the data connection will lost after few seconds. Does anyone has any ideas to identify if the problem is with phone or sim?
lokamvasu said:
Dear experts,
I am facing a strange problem with my meizu mx5 phone data connection.
I felt that there is a network coverage issue with my provider.
But what I noticed is if I start using data as soon as I reboot my phone the connection stays. Otherwise the data connection will lost after few seconds. Does anyone has any ideas to identify if the problem is with phone or sim?
Click to expand...
Click to collapse
After searching all over the internet, I have tried to resolve the issue and be able to have my data connection always on.
I did this by allowing the applications to access data in background.
Though this has worked for some time, later I am back to the same situation .
I am not really sure how to resolve this problem.
lokamvasu said:
After searching all over the internet, I have tried to resolve the issue and be able to have my data connection always on.
I did this by allowing the applications to access data in background.
Though this has worked for some time, later I am back to the same situation .
I am not really sure how to resolve this problem.
Click to expand...
Click to collapse
I tried my SIM on another phone and the data was working fine over there.
I put another SIM on my phone and data did not work.
So I thought the issue is with my phone.
After inserting SIM back into my phone, suddenly the data started working.
Though I feel happy that the problem is resolved. I am worried that I could not find the root cause of this problem and what fixed this problem.