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I have a JasJar and when I switch sims the mailboxes keep disappearing. I still see them in the TODAY screen but when I try to select them they are nowhere to be found. I also try to manually go to messaging but they are missing from there too. I keep creating new boxes and they are starting to number up Yahoo1, Yahoo2 etc.
Help Me.
Thanks.
Yeah i have experienced the same thing, whats seems to work for me is making sure you close down all apps before a soft reset or sim card change, go to start settings system memory running program list and stop all
This works for me every time now and i no longer have to set up my mail accounts
All you need to do is to turn off your device off for a while (a couple of seconds will do) before you reset.
It's because WM5 caches data to speed up the device a bit, and if you reset your device before it gets a chance to permanently write the data, it gets lost.
Best thing is to shut off before you do a reset, in case you lose data.
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone
bosjo said:
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone
Click to expand...
Click to collapse
Which Universal device did you have exactly?
I have a Qtek 9000 that seems to be forgetting its authentications and I can't figure it out. Nothing else seems to be wrong with it which leads me to think it HAS to be a software issue, but I can't pin it down!
The only weird things I'm experiencing: Bluetooth devices lose pairing (device redetects them and asks for PIN), Wi-Fi access points get wiped clean (get prompted for WPA keys), and infrequently the Exchange Server password in ActiveSync and the GPRS login information to Cingular are asked even when "Save password" is set.
Qtek 9000 from Dangaard Norway
Min wiped Email settings, Wlan, and some GPRS settings
Don't know about BT, dident use it before i sent it back.
Thanks Bosjo, I was beginning to think I was the only one, or that it was a software issue.
I believe it's related to the fact that the IMEI temporarily disappears from the phone, so it loses authentication of itself and therefore the devices or credentials its encrypted with.
I posted full details here http://www.howardforums.com/showthread.php?t=797931 and will likely be shipping it back to the supplier tomorrow for replacement.
That's true, I totally forgot about the Imei disapering.
It also failed to display the radio version.
I know for sure that they actually switched the mainboard cause I have a different MAC adress, haven't checked the Imei number though.
It's a bit funny that this is a hardware error, one would think that it should forgett all settings then and not just pieces off it
Got the same problem. Im seeing my mail account on the today screen but can't access it, if i search for the e-mail's i can find them but can't access them. Anyone find a workaround or where can i delete my mail account i had before it dissapred, becuase now if i try to add the mail account again with the same name as last time it says that i alredy got a account but i can't edit it :/... Please help
damn, nobody found a solution for this? search thru the registry twice without a result ;/
does this happen only when you take off the battery?
another one ....
any solution for it....
regards
ady: nah when i do a soft reset
can't find it in somewhere in the registry either so don't know how i could remove this damn buggy thing :/
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=07bbaac95aef0a15&hl=en
The above link give an explanation of wifi problems that at least some people are having... three have mentioned identical or similar problems in the Google Help forum. The issue is that wifi worked initially, but now it isn't working on my phone. In my case I'm unable to get any results when I do a scan of available networks, and I've tried to manually assign an IP and connect that way without any success either. In other cases listed in the above link, people are able to still see networks after performing a scan but never connect to those networks. All this is after being able to connect at least once before.
Anyone have a similar issue with wifi? Also, does anyone have any idea on what to do about this issue?
i am having the same problem with my wifi. any chance rooting had to do with this problem?
I have a different kind of wifi problem. It seems to work fine everywhere except work, where we use Cisco wifi access points.
It is only is a problem with Android devices, mytouch 3g, g1, and now the nexus one.
My Touch Pro 2 connects fine.
Looks like the android devices get connected, and even get an IP, but can't browse the web or ping any network devices.
Really strange.
jackzero87 said:
i am having the same problem with my wifi. any chance rooting had to do with this problem?
Click to expand...
Click to collapse
This is my suspicion. I think in the rooting (or the custom rom?) thread someone said rooting screwed the wi-fi, and he had to do it again and then it's fixed
I haven't rooted my phone yet, and I still have this problem. I have installed a ton of apps though... although I don't know how that could be the problem. Is there an easy way to wipe the phone and revert back to how it was when I received it? This is the step I'm willing try before rooting or modifying it in some other potentially warranty-voiding way... I may be needing to return this if I can't get wifi working.
There is a 'Factory reset' in the settings
After trying everything I can think of aside from warranty-breaking things, I called the HTC support and we went through very basic things together then he agreed that they will need to take a look at the phone. They will ship me a packing slip and I'll return it in the same box it came in. The repair station is an hour's flight away (in Houston) so I hope to have my phone back very soon, but I wasn't given an estimate so I can't be when that will happen.
http://www.google.com/support/forum...ad?fid=07bbaac95aef0a1500047cc593fcc5c0&hl=en
The above link is to a thread on the Google Help forums where I've been keeping track of this issue. Basically the wifi issue is a know issue according to an HTC representative I just talked with, and they will be sending a OTA firmware update out to all NexusOne phones within the next several days that should resolve any issues we are having with this functionality. This saves me from needing to send in my phone for repairs, and if it comes to that they said they will just swap the phones without me being out of a phone at all.
Firstly I am new to this site so hopefully I am going about this the right way.
I am just wanting to inform people of an issue with the Telstra HTC HD2, I purchased just over a week ago and had trouble getting the phone to sync with my office server. After numerous attempts I contact HTC and they took me through the process to discover the phone would not hold one of the settings which is in active sync under configure server advanced settings. The connection setting show dedicated and they told me to change to internet, but the phone won't save the setting, it keeps reverting back to dedicated or goes blank. They advised the phone was faulty and to take it back to the Telsta shop, I did this and after trying 3 different phones we discovered they all have the same problem. The Telstra shop contacted HTC and were advised by the tech team that they where aware of the problem. Would have been handy if they had advised their online support people, it would have saved me a lot of wasted time. So now for all you people out there with a Telstra HTC HD2 phone we need to wait for HTC to provide a fix.
Aside from this so far I am very happy with the phone after just upgrading from the original HTC Diamond.
I have a Telstra HD2 sync'd with my Exchange server via Exchange Server ActiveSync, and I haven't experienced this problem you describe.
Have you tried flashing a custom ROM -- getting rid of the crud that's on there by default?
Yup - youll fix it in 2 secs by going with any custom rom.
Thanks for the feed back. Phone still has the standard telstra rom, only had it a week, how do I locate to best rom to use and does this affect my warranty?
Thanks in advance.
To load a custom ROM you will need to HSPL or Goldcard...
By by warranty!
Thanks cheetah2k,
I am pretty green when it comes to this stuff, so I have no idea what HSPL or Goldcard is. Look forward to your assistance.
i am new to this also but i could only stand the telstra crap for 2 days.
after a bit of reading i gave it a try and it's pretty easy, read through this thread.
looks like i can't post links (even from this forum).
go to "HD2 ROM DEVELOPMENT" and click on the second sticky flashing for noobs.
HI chicksloveit, I tried sending you a message but I don't think its working. Did you receive?
Hi test7875, also tried sending you a message but not sure its working. Perhaps something to do with settings or security etc.
Which rom would you recommend flashing too? I see there is a selection at hotfile.com/list/255376/99cdb1c
Was wondering if it is possible to get the original telstra rom in case I need to flash back for warranty.
Fix without changing ROM
I had similar problem but mine is working perfectly now, without using a custom ROM.
see this thread; SOLvit's reply worked for me;
forum.xda-developers.com/showthread.php?t=623162
rravenshak said:
I had similar problem but mine is working perfectly now, without using a custom ROM.
see this thread; SOLvit's reply worked for me;
forum.xda-developers.com/showthread.php?t=623162
Click to expand...
Click to collapse
Thanks rravenshak,
Actually my phone syncs with exchange server via direct push, but won't sync with server when contected to my PC via active sync. HTC suggested changing the setting to internet, as quoted in last entry by SOLVit in the link you suggested, but it won't retain the setting when saved. HTC have confirmed this is an issue, it is interesting that SOLVit says it works
sorry Niffty,
mis-read/understood your OP.
No worries thanks anyway.
Have you tried any cooked roms, if so which ones?
yeah Niffty2010 got it also replied back.
Telstra too told me to set the selection to Dedicated but each time I do, it reverts to a blank. What concerns me is that I am not getting instant emails (even though I have Activesync set to notify as email arrives on the work Exchange Server). The delays can be up to 15 minutes (and the best time is around 5 minutes!). I wonder if the Telstra "Dedicated" channel is too slow? Scared to play around with different ROMS and then get a huge bill from Telstra because my email was not going through their approved route (I am on the Email Pack which is $20 for all email through Outlook).
Hi tangiers, would be nice if HTC and Telstra were consistent with the information they provide. As I mentioned HTC told me to set to internet, but the setting won't save it goes back to dedicated. Having said this my email push is sychronizing with the server fine through 3G and appears to be almost instant when I compare with my desktop. My problem is I can't get a connection to the server using a USB cable connected to my desktop, you could ask why worry about connecting through the USB cable and desktop. With our server we also use public folders and microsoft in all there wisdow does not have active sync syncronising with public folders, so I use pocket mirror and this needs to be done through active sync on my desktop.
If you want to try dedicated, try to save on internet and it always reverts to dedicated when saved, well this is what happens on my HD2. Otherwise we have to wait for HTC to provide an update. I haven't gone down the road of using another rom, although I have done a few mods I found helpful. Have done all update available from HTC, plus unlocked telstra quick links so they can be removed, search this forum for the CAB. Also installed BSB tweaks, need net frame work 3.5 for this to work. As the phone is only a couple of weeks old this makes it more user friendly without loading a different rom. I will see what rom updates HTC provide before try others.
I spoke to Telstra again. They see it must be a setting on the Exchange server that is wrong. Couldn''t tell me which though. When I asked if they could tell me the settings for Activesync (APN etc) if I flashed my ROM with an official HTC Rom upgrade they said that my warranty would be void and the representative told me he hadn't been told the settings (!) I also phoned HTC who could only tell me to choose "When items arrive" in the ActiveSync settings on the phone (!). I will have to now try our Server administrators to see what they can do. Perhaps the fact that yours is coming through instantly points to a problem with our server set up. Would be nice to know what to tell them to change though...
I think I have found the cause for the delay in receiving my email from the Exchange Server through Activesync. If I check Status under ActiveSync on the HD2, I notice that it does an update every 8 minutes which is the minimum heartbeat interval for ActiveSync. My theory is that the phone thinks it is holding the connection to the server during the interval but the firewall settings of the server are not allowing the TCP connection to remain open for the 8 minute interval. Accordingly, having received no response from the server, the phone sends the next heartbeat but notices when it does that there are new emails and downloads them. There is an article from MS about ensuring that the firewall settings allow connections to remain open as long as the Exchange server does.
This could be the case for you, but I don't know enough about it. As mentioned mine is instant just won't connect to server through USB cable. Very time consuming things computers and phones. Why can't they just work.
I fixed the problem. I was using an owa.{domain}.com address for the server in Outlook on the phone. This address worked fine except for the emails only coming through every eight minutes. I changed the address by adding "/exchange" to the address and emails started coming through instantly, as push mail should. But it was shortlived. The phone kept chopping the "/exchange" part of the address and going back to the old problem. I then deleted the Outlook account and established the Excahnge partnership through the Mobile Device Centre with the phone connect via USB to a computer ON THE WORK DOMAIN. Before I set up the phone OTA / through a pc at home. This doesn't work. I think it has something to do with Exchange trusting a device that connects with USB to a PC in the work network rather than outside through the internet. All is working. No thanks to TELSTRA, HTC or the IT Department!!!!!
Hi all,
I appreciate this may be more of a network than a hardware problem but I thought I'd check anyway. This morning I lost data connectivity on my SGS. Phone shows strong signal but I can't access any web sites or sync with mail etc. Looks like the last sync was about 8am this morning. I contacted T-Mobile who suggested I manually reenter all the internet/MMS settings, which I dutifully did but still nothing. The phone works fine, I'vemade and received calls and sent and received sms. I can't figure out what this may be. It certainly doesn't appear to be a hardware problem but T-Mob couldn't initially see any problems eitehr. Does anyone have any experience of this sort of problem?
Many thanks.
Reboot your device.
I faced the same problem earlier. I deleted GPRS settings and recreated a new one. Then rebooted the phone. Everything worked fine.
I have been trying to check the Phone locating service at Htcsense.com but i can't get it to work.
When i login to my account and click on phone finding i get the message that i need to activate that function on my phone, the thing is that i already did that, over and over and over again.. and nothing works.
Anyone else had that problem?
Well - Htcsense.com seems rather buggy for now.
Some times i can make all the functions works - other times i can't.
Mine is working fine in Denmark.
Exanimus said:
I have been trying to check the Phone locating service at Htcsense.com but i can't get it to work.
When i login to my account and click on phone finding i get the message that i need to activate that function on my phone, the thing is that i already did that, over and over and over again.. and nothing works.
Anyone else had that problem?
Click to expand...
Click to collapse
I've had the same problem. I forgot to set the HTC Sense update schedule to "As items change (Push)"
go to Settings -> Accounts & sync -> HTC Sense -> Update schedule -> As items change (Push)
At least that was the problem I had, hope it helps
t-mon said:
I've had the same problem. I forgot to set the HTC Sense update schedule to "As items change (Push)"
go to Settings -> Accounts & sync -> HTC Sense -> Update schedule -> As items change (Push)
At least that was the problem I had, hope it helps
Click to expand...
Click to collapse
that was already set as default for me, and i have tried to change it and then change back. i have tried to change every setting even with wifi on and even with it off (in case that was any problem). i have removed my account from the phone and even at htcsense.com and then readded it. i even tried with a different email adress when i created my sense account again. I have tried everything now i think and htcsense.com says my phone finder is inactivated and i need to go to "Settings>location>phone finder" and turn it on.. but it IS turned on :S
The lock phone function doesn't work either.. but htcsense.com says it does
can it have anything to do with that i run the stock rom but rooted and with S-Off?
I have the exact same problem as you, and my htc sense sync is also by default on as items change (push). I was about to have another try and getting it to work so will let you know if I find anything. I can get htc sense to make my phone ring loudly but havent tried locking it down, other than the location finder just tells me I need to turn on phone finder which I have done many times like you.
I am in New Zealand if that makes any difference using a desire z from UK.
similar story here. Desire Z from UK, but HTCSense.com is not syncing my contacts, messages, or location. cannot call/make it ring.
to be clear, I have set the Account to 'push-sync' and I have also checked the box in "Location" setting for my phone to be able to be found.
....and I was looking forward to being able to use this feature as I lose my phone in the house too often
HTCSense.com told me that I have my "phone finder" turned off on my phone, right from the start, even though that setting is definitely on
I rooted my phone last night, with S-OFF too. I can still make my phone ring from HTCSense.com, though it seems it needs a data connection to do that - because I had been using my phone with Internet pass-through and (as per another thread I posted) that made it lose the data connection when I'd finished, and it couldn't make the phone ring till I restarted it.
Even though I've specifically sync'd HTCSense.com from the phone, I still don't see any of my Contacts or Messages on there (same before root/S-OFF too).
It might be a gps issue, can you confirm that your gps is working on other apps?
My gps is working fine as is Phone locator on htcsense.com
My GPS works fine on other apps.
I've called up HTC Europe (UK branch) and spoke to customer services.
They are aware of the problem and said they couldn't give a definite time frame, they just hoped to sort it in the next few weeks.
Kinda sucks as this was 1 of the features I was really looking forward to with the D-Z.
curbsam said:
I've called up HTC Europe (UK branch) and spoke to customer services.
They are aware of the problem and said they couldn't give a definite time frame, they just hoped to sort it in the next few weeks.
Click to expand...
Click to collapse
Thanks. Which problem though, just the locating thing or also the lack of Contacts/Messages ?
steviewevie said:
Thanks. Which problem though, just the locating thing or also the lack of Contacts/Messages ?
Click to expand...
Click to collapse
All of it. On Dashboards on htcsense.com it doesn't pick up the handset - says phone finder is off in locations.
I heard that some people got it to work by signing in with a google email address but this didn't make any difference to me.
None of the features work on htcsense for me.
curbsam said:
All of it. On Dashboards on htcsense.com it doesn't pick up the handset - says phone finder is off in locations.
I heard that some people got it to work by signing in with a google email address but this didn't make any difference to me.
None of the features work on htcsense for me.
Click to expand...
Click to collapse
I'm already signed for HTCSense account from start with google email address.
Have all the problems as described in thread.But a month ago everything seems working at least I can make my phone ringing and have all the contacts and data synced.
P.S. Just tried all services from htcsense.com and seems everything started to work but very slooooowly.For example I get phone locked after one hour after send a command from web site.
after some waiting i noticed that all the services at htcsense.com now is working for me, i guess it was Htc that had problems
I just had a look, and it's still telling me my phone finder settings are off on the phone (they're not).
No messages/contacts being sync'd either.
steviewevie said:
I just had a look, and it's still telling me my phone finder settings are off on the phone (they're not).
No messages/contacts being sync'd either.
Click to expand...
Click to collapse
Exactly same problem, I don't know how to fix it
Sent from my HTC Vision
I see my contacts etc. but for location has me in the middle of the Atlantic Ocean! Location is fine in Maps etc. so something weird happening at the server end.
I tried this a week or two ago and faced similar issues. At first it wouldn't detect the phone location tracking as being on. After a while, it finally picked up my phone but said I was in the Atlantic Ocean just off the coast of Africa. The next day, I went outside for 15 minutes with the GPS on and only then did it get my location correctly. It looks like the website can't use the wifi/cell tower approximate locationing system and needs a clear GPS signal to get the location. This limits the usability of the feature somewhat.
CoolinHL said:
I tried this a week or two ago and faced similar issues. At first it wouldn't detect the phone location tracking as being on. After a while, it finally picked up my phone but said I was in the Atlantic Ocean just off the coast of Africa. The next day, I went outside for 15 minutes with the GPS on and only then did it get my location correctly. It looks like the website can't use the wifi/cell tower approximate locationing system and needs a clear GPS signal to get the location. This limits the usability of the feature somewhat.
Click to expand...
Click to collapse
Atlantic Ocean just off the coast of Africa is exactly where it put me!!! still cant get it to work tho
I selected the option in Menu/Settings/Location to reinstall Locations. Also then got myself a GPS lock. Still tells me my "Phone Finder" is off at HTCSense.com, and most of the other stuff not working either.