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I just got my Qtek 9100 a few days ago and as everybody else I am experiencing the same malfunctions, bugs etc..
I have a problem with the handsfree/speakerphone in the phone app and I couldn't find anybody else with the same problem.
My MIC seems to be OK as I can use it for recording memos, voice dialing and of course - talking. As soon as I activate the handsfree/speakerphone option the other side can't hear me or hears me broken or just plain hiss noise.
Is my unit defective? I think it sounds as a software problem that might be fixed with an update. Anybody else has heard about this problem somewhere? Anyone has experienced this problem? Should I return my unit?
One more thing, at times there is absolutely no audio coming out of the QTEK but that is fixed after I do a soft reset.
Help!
Speakerphone issue as you described is a known issue, hopefully a upgrade will fix this (fingers crossed)
Psshhheeww... now I am relaxed..
Funny.. when you know a bug exists by other people you feel better..
Anyway, we order two units, both have the same apps installed one has this bug and the other doesn't. Lucky me has the bogus unit... anything I can do about it?
And last question for now, any expected date on a rom/windows update for the Qtek 9100?
Thanks!
hey ari.
i do think it's a hardware problem.
like the good old JAM, who had the same problem with the speaker.
anyway, let's wait , maybe there will be a system update to fix this, but i doubt it, since many units dont have that problem and run the same rom.
Nadavi.
(Yes it's me) 8)
Hey Nadav,
I've been trying to reach you for the past days.. we have a mutual friend we didn't know of.. you know who it is?
Regarding the speaker phone, I was also sure it is a hardware problem, but think of it, the mic works falwless while recording, while talking with the phone in the good ol' regular way and while using the video cam or voice dialing... so, I think there is a chance that it is a software problem. Also, there were a few times that the handsfree/speakerphone DID work but I couldn't figure out how and when...
If it is a hardware problem I need to return the unit asap before I won't be able to do so... but if it is a software problem, I'll wait.
What do you people say/think?
Besides that, give me a call if you can.
Thanks!
Yes, but can we hope for a ROM update by Christmas?!
I have had my HD2 for 2 months now I often have problems calling someone as they cant hear me (I can hear them fine) I reboot the device and I can call them and they can hear me fine. This often happens if I run another PGM and then close it and make a call, sometimes after I reboot and make an call and then make another cal the second call wont work.
I contacted HTC and the said hard reset as I knew they would do a rom upgrade I decided to wait rather than go through set up again. I upgraded from 1.48 to 1.66 on the weekend and still have the problem although I must admit it does not happen as much.
There was a similar problem with Samsung Intrepid but could not find a fix for this does any one have any ideas..
I have the exact same problem, i dont know what caused it.
wierd and annoying at the same time.
i just hope it doesnt happen to often.
i have the same problem , i can hear them , they cant hear me and honestly sayin i dont run any programs besides those which came with htc .
same...
i have the same problem, apperently when i make a call people say that they cant hear me or if they do that i tend to break up or sound low like a "robot"...but i can hear them just fine....
i am on att running official 1.66 rom...
Company
by the way what company are u guys on? att or tmobile if any of the 2...
same
im with t-mobile uk , and just about 5mins ago , phoned my gf talked with her for a while then her voice cracked and changed to a "robot" version so hanged up phoned her again and then it was fine , well i dont want to moan , but htc got to do something with so many bugs
used to happen all the time on my old phone, i think its a network issue...
in the first week that I had the phone, I also had some problems, but now I haven't had one for over a month.
with my previous phone I had it also, so I don't mind (and it could be a network problem indeed)
Network issue?
so if its a network issue then what does that mean for those that it still keeps happening too?...
in other words a rom upgrade wouldnt do it justice?...
Same problem here. It happened randomly a few times.
im on o2 germany and i get that thing with the robot voice too.
its wierd
Network problem unllikley
I used the phone here in Australia and had this issue went to Vietnam and had the exact problem I dont think it is a network problem. The robot voice are you using the external speaker as I have had several complaints and when I turn it of they can hear me perfectly...
Same problem here. Is not network related. I am on Vodafone RO. I`m not using Sense UI and still have same problem. If you change to speaker during call and microphone again is start working for that phone call. All the clues point to HTC software. Please confirm if someone of you have this problem but it doesn't use any auto call recording software.
hmmm...
well i havent had the issue with the speaker phone or rather i havent spoken to anyone through the speaker phone yet...
guess ill give it a shot and ill switch to the regular mic during the call to see if the person can hear me better...
i hope this isnt a hardware issue, better yet i hope the next rom fixes this up...
paying so much money for a phone that cant even do what a flip phone could do?
Yeap me too. Voda UK....
I un-installed some games and other apps and the problem has now gone. Think it must be something to do with 3rd party software.
It coincided with the whole phone being laggy and unresponsive so i have now flashed to a later rom and phone is like new!!!
DB
...
what rom did you change too? official or is it a cooked rom?....
i tried the switching from speaker then to the mic and again i have the other person still saying that they cant hear me...
this is very frustrating....
sasukeanime said:
what rom did you change too? official or is it a cooked rom?....
i tried the switching from speaker then to the mic and again i have the other person still saying that they cant hear me...
this is very frustrating....
Click to expand...
Click to collapse
I don`t remember what ROM I had at the time but yes it was cooked.
Now i changed and i stop Resco Audio Recorder from recording my calls.
This is definitely a software problem. The "robotic voice" is a proof of processor overloading from some messed up processes. First culpits in my opinion areSense UI or some HTC code or Resco Audio Recorder.
Now I am on SPB Shell instead of Sense and Resco off.
"I don`t remember what ROM I had at the time but yes it was cooked.
Now i changed and i stop Resco Audio Recorder from recording my calls.
This is definitely a software problem. The "robotic voice" is a proof of processor overloading from some messed up processes. First culpits in my opinion areSense UI or some HTC code or Resco Audio Recorder.
Now I am on SPB Shell instead of Sense and Resco off. "
so with the spb shell is it working now? i mean do u still get the messed up calling on the other line where the person constantly says "i cant hear you" lol
besides that i actually switched off Sense UI and actually hard reset my phone and made a call but the problem still persist...
has anybody tried changing the sim card? i mean i went over to att today and i got a new sim card when i made a call i still had sense UI on and it worked flawlessly but then i put my old sim card in and then i switched back to the new one (had to import the contacts) and it messed everything up the problem came right back...
Also there seems to be such few people with this problem? maybe we got faulty phones?....
Damn, this phone is crap!!!!!!!
No one can here me again soft reset hasn't helped.
This problem is a nightmare!!!!!!!!!!!!!
mine is working fine now (in this moment anyway).
My actual ROM Leo lite v2.1WWE (30.1.2010)
I recently got my HD2 from O2 UK.
Not content with the factory ROM, I began to enter the world of tasting different cooked ROMS. Soon also began trying different version of radio roms too.
I soon noticed my calls, my end only, began to get wierd crackling background noise. I first thought this was down to bad reception or caused by the other end. Making test calls, it appears to happen on my HD2 only during quiet parts of the call or when a sudden change in volume occurs e.g. start of a word. If I mute the far end, i.e. complete silence, then no crackling background is heard. Is like the noise is attributable to the auto gain control circuitry.
Doing a forum search I found others had the similar problem with crackling distortion but seem to attribute this to certain radio roms.
I've tried different radio roms to eliminate the problem without success. However I did notice some cooked roms didn't have this problem. After trying alot of different roms it seems like only cooked roms which support 576MB ram had the crackling distortion. For example, Miri wm65x_23529 which supports 576MB has this problem but not Artemis WWE 207_23529 which doesn't support 576MB. All WM6.5 roms (as opposed to WM6.5.x) don't have the noise problem either.
I would like to use a WM6.5.x cooked rom with 576MB ram but so far haven't found one yet.
Has anyone else found this too or know what's causing this?
Does anyone have any more info regarding this issue. I seem to be having the same problem. I'm using XannyTechROM Pandora 1.5 ROM with 2.08.50.08_2 RADIO. As first stated by the OP, I too have tried most of the other cooked roms which support 576MB ram, and so far I've had the same crackling distortion issue as described above.
What is interesting is that the OP is on O2 network and I'm on Orange; however, my friend who also has a HD2 is running exactly the same combination of radio and rom as myself, yet he's not experiencing any of the said issues what so ever! What could be causing this?
Any advice, ideas or input would be greatly appreciated!
Duart
I also have this crackling problem, but with original ROM. Haven't found any good solution jet.
Duart said:
What is interesting is that the OP is on O2 network and I'm on Orange; however, my friend who also has a HD2 is running exactly the same combination of radio and rom as myself, yet he's not experiencing any of the said issues what so ever! What could be causing this?
Duart
Click to expand...
Click to collapse
What network is your friend on?
I wondering if people not having problem with 576MB roms have non UK sourced HD2.
spikey_w said:
I wondering if people not having problem with 576MB roms have non UK sourced HD2.
Click to expand...
Click to collapse
Got a UK O2 HD2, currently on a 576MB cooked rom (see sig) and radio 2.07.50.27_2.
No issues at all with any aspect of calls. (or any other radio function), no crackle, no echo, good volume.
the crackling noise is one of the biggest problems on hd2. there exist a lot of threads about this. i also have this problem and it is really annoying!
at first everyone said it is a software failure but after testing different roms, radio rom versions and software i come to the conclusion that it is to 99% a hardware problem. even if the problem exists with headphone means that the hardware radio module has a malfunction! that's my theory...
anyway, i hope that it is just a software error which can be fixed. a lot of people already contacted htc with this problem but all they can say is:
"please make a hard reset..." or "we never heard of this problem"... that's a lie! i think they will gain some more time until warranty times expire
p.s: i have rtt shock rom rc3 and radio rom 2.07 installed, provider is o2 germany
fruchtfliege said:
the crackling noise is one of the biggest problems on hd2. there exist a lot of threads about this. i also have this problem and it is really annoying!
at first everyone said it is a software failure but after testing different roms, radio rom versions and software i come to the conclusion that it is to 99% a hardware problem. even if the problem exists with headphone means that the hardware radio module has a malfunction! that's my theory...
anyway, i hope that it is just a software error which can be fixed. a lot of people already contacted htc with this problem but all they can say is:
"please make a hard reset..." or "we never heard of this problem"... that's a lie! i think they will gain some more time until warranty times expire
p.s: i have rtt shock rom rc3 and radio rom 2.07 installed, provider is o2 germany
Click to expand...
Click to collapse
Jepp i 100% second that !!! Seems to be problem with the radio module. Tried douzens of radio-rom combinations and the crackling is still there. Even hurts my ears when calling my girlfriend (female voices seem to make it even a bit worse). By the way: This is my third Device with this problem...
I don't think I can hear much crackling but do get a wavy distortion. It sounds like waves then a sudden stutter with no sound then the wave comes back.
I wonder if I need to install Rilphone.dll?
I heard somewhere when you flash a new radio you need to flash/re-flash the ROM after the radio flash for it to recognise the radio properly?
I will try out both when I get the time.
I had this issue with my unit in both phone earpiece and headphones.
It was a duff unit anyway (severe crashes and not booting up) and so i have another one coming tomorrow.
Will report back if the new one has it
samsamuel said:
Got a UK O2 HD2, currently on a 576MB cooked rom (see sig) and radio 2.07.50.27_2.
No issues at all with any aspect of calls. (or any other radio function), no crackle, no echo, good volume.
Click to expand...
Click to collapse
The noise is so annoying to use as a phone now, it makes my old iPhone sounding like HiFi quality speaker.
Mine is only a few weeks old, maybe an idea to see if O2 would replace it as it seems a hardware related problem. Only problem is I don't have the distortion problem with the O2 rom to convince them with.
A couple of the radios had some really bad issues with sound quality. FWIW, I'm running 2.08.50.05_2 and I have no issues at the moment, but it seems to be different for you guys across the pond.
If you flash that and you still get bad sound quality, try flashing one of the 2.X.51.X radios. You won't have the extra RAM enabled - but what matters more, using your phone as a phone or some piddly ram?
And if that fails, I'd revert to one of the radios before these TMobile ROMs came out... they ARE geared for US networks and rev 3 of this brilliant phone...
I'm running 2.08.50.05_2 and I have no issues at the moment
Click to expand...
Click to collapse
did you had the crackling issue at high frequency (female voices) before 2.08?!
If you flash that and you still get bad sound quality, try flashing one of the 2.X.51.X radios. You won't have the extra RAM enabled - but what matters more, using your phone as a phone or some piddly ram?
Click to expand...
Click to collapse
doesn't help in our case... i had this issue with all radio roms. from the stock one of 1.48 (doesn't know the version), to 2.06, 2.07 and 2.08!
i thought of giving it back, but on the other hand i don't want to wait for weeks just to get a phone with the same problem and maybe more of them like bad screen alignment or a more ugly touchscreen behaviour.
fruchtfliege said:
did you had the crackling issue at high frequency (female voices) before 2.08?!
doesn't help in our case... i had this issue with all radio roms. from the stock one of 1.48 (doesn't know the version), to 2.06, 2.07 and 2.08!
i thought of giving it back, but on the other hand i don't want to wait for weeks just to get a phone with the same problem and maybe more of them like bad screen alignment or a more ugly touchscreen behaviour.
Click to expand...
Click to collapse
One of the radios... 2.06? perhaps? I had some really bad sound quality. Went away after I flashed off to another one.
these improvements of sound quality depending on radio rom version have nothing to do with the problem i (and a lot of other people) have.
you have to talk to a woman with my phone. after that you should know the difference betwenn my problem and yours
maybe htc will release someday a small fix to filter the high frequencies but i'm not sure if this will be possible anyway.
i got my 2nd hd2 today and can confirm that this unit does not have the crackling. hardware issue imo
jonbaker76 said:
i got my 2nd hd2 today and can confirm that this unit does not have the crackling. hardware issue imo
Click to expand...
Click to collapse
Is this UK sourced, O2 by any chance?
spikey_w said:
Is this UK sourced, O2 by any chance?
Click to expand...
Click to collapse
yes o2 but unbranded thru carphone warehouse
Is it possible that I have, as I saw after intensive reading of forum, microphone hardware fail? I have bought used TMOUS HD2 with stock rom 2.10.531.1 and as soon as I used it in Serbian network, microphone gets low in volume with background noise. The same is happening as I upgraded to latest stock rom 3.14.31.1. If I use bluetooth, everything is quite nice, which tells me it is not radio or network issue.
Here is a sample of my voice recorded by Voice Recorder.
Thanks for any help
Did you install Android? If you have the same problem in Android or some custom rom its probably defective.
I am thinking of doing that. Well, your oppinion is if it behave tha same, it must be hardware. Weird, no posts at all complaining mic!
Thanks anyway, keep you posted.
Happy New Year to all
After installing Android, mike becomes slightly better, but not OK. Could it be some driver issue? As soon as I get back to WM6, it got worse!
Hi there, i've got strange problem with my HTC HD2 last night. Before 17.01.2012 everything was working fine..
So it's the story:
AS everyday i plugged my hd2 to pc to charge up battery and i went to sleep. Next day when i woke up, i realised that my hd2 has frozen(?). I mean i needed to take off the battery and put it back to reset it what was strange bcoz it happened 1st time to me. After reset my signal started to behave strange. I hadnt signal for almost whole time [never happened before to me] or just 1 line for a while. It was very sonwy outside so i thought it's bcoz of weather. When i went to school still had signal problems [weather was ok already], tho i could make a call to a friend, but i cant send any text-message since morning. Atm i have same problem like during morning @ home [weather is still fine..]. Tried to update radio, made hardreset on my android, and finally installed back my windows mobile rom, nothing helped.
Did anyone encounter with simillar problem with hd2? If yes how did you solve it (if you managed to.)
ps.
soz for bad eng/grammar
i suppose you are running Windows on your HD2?...i have not experienced signal issues on my HD2, but i have experienced constant freezes. since you have already reflashed your HD2, i suspect the problem is more of a hardware issue. Have you tried another SIM card and see if the signal is ok?. It might be your SIM card, or the SIM connection. If that doesnt work, im afraid its the antenna that is faulty. You can replace your antenna or send it for repair in this case. Meanwhile, if you dont have a spare phone, you might want to use some wifi based call apps(skype,etc).
hope this helps and good luck mate!
-cheers
Is it anything like this thread is talking about i.e likely to be a hardware problem:
Probable Hardware Fix For HD2 Poor Signal (Confirmed):
http://forum.xda-developers.com/show....php?t=1190180
oucha said:
Is it anything like this thread is talking about i.e likely to be a hardware problem:
Probable Hardware Fix For HD2 Poor Signal (Confirmed):
http://forum.xda-developers.com/show....php?t=1190180
Click to expand...
Click to collapse
you copy&pasted the dots in the link so its a 404.
do you happen to have the real link?
i would be quite interested in it since i am facing similar problems right now