Related
I've tried different ROMs (Dutty's wm6.1 v4.3; Topix 3.5 wm6.1; stock ROM; Miri WM6.5 v20) and Radios (the one which comes with stock ROM and 1.17).
And with all ROMs and Radios the same result:
1. When I'm starting browsing with Opera - the phone restarts. I noticed that it only happens when I'm browsing or using other applications which requires internet connection (like Google Maps).
2. After first restart phone begins restarting: when Smart Mobility text appears and phone vibrates it restarts again and again and again and never boots up.
3. I can boot up the phone only after removing the battery for some time (1 minute). If I put it back two quickly - no success.
Anybody had the same problem? My phone still has warranty. But how to prove that as it's not restarting all the time. Sometimes I can browse successfully without any problems at all. And sometimes it restarts few times in one day.
Any ideas?
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
try flashing back to Stock ROM
samlives said:
try flashing back to Stock ROM
Click to expand...
Click to collapse
Did that already few times. No success.
Mastoid said:
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
Click to expand...
Click to collapse
I doubt that this is battery related. It happens only when I'm using data connection (browsing internet etc.). So it's not a battery issue.
Unfortunately, i've never come across anyone else that has experienced the same issue as you do.
Is your phone still under warranty? if so, you may want to consider returning it to HTC for repairs but make sure it has stock ROM and Radio versions beforehand if you decide to do this.
Best Regards.
Hi,
Just flashed back to _HTC Touch HD_MR_2009_RUU_BlackStone_HTC_FIN_1.56.414.0_Radio_52.62.25.34_1.13.25.24_Ship
Tomorrow I'll take it to HTC service.
Yes.. the phone is still under warranty (1 year still remains).
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Ok Bullka, good luck with everything and I hope you get is fixed quickly. However, if you continue to have the same problem and HTC Repairs refuse to fix it, please post back here and hopefully someone else may have an appropriate solution.
Let us know the outcome, if possible.
Best Regards.
bullka said:
Hi,
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Click to expand...
Click to collapse
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
I actually had exactly the same problem with Opera and phone rebooting a little while ago. The difference was that it dint boot up no matter how long I left the battery out.
I then use diamond MTTY, yes MTTY, to flash back stock rom, and it works fine until now.
samlives said:
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
Click to expand...
Click to collapse
Hi,
Of course I flashed back to stock before making that movie. But the phone restarts even before showing the ROM/radio version at the right corner on the bottom. Just the label Smart Mobility appears and phone restarts.
Thanks for your support.
I'll let you know the results.
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
bullka said:
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
Click to expand...
Click to collapse
Excellent news mate
I hope it works out for you... so far so good
Just noticed what my IMEI number is different now. They changed it on Warranty Card as well.
So it makes me believe that they really fixed something by changing internals and not just reflashing the ROM.
Woohoo!!!
i had this too. phone goes off whilst browsing the internet on wifi - but only occasionally. sent to htc and they replaced the motherboard for me - all fine.
Hi there, today i noticed that my htc hd2 rebooted when i was watching a streaming video with coreplayer.
I was messing around with some video quality settings, and then it happend, a reboot.
My first thought was hmm must be me messing with the settings, but then i just watched without messing around and after a couple of minutes it did reboot again ?
Does anybody else had this problem / fix? because it's quite annoying.
* edit this also happens in media player.
furthermore im running with 1.72 vodafone stock rom.
My phone never reboots this way, just with streaming video ?
hmm i've done some trial and error, and it seems that vodafone hsdpa connection causing this problem.
Because when i hook my phone on my pc, and using the data connection from my pc (so no hsdpa/3g but internet from my pc) my phone keeps running all the way.
wth ???
how can a 3g connection cause my phone to reboot in seconds ?
am i the only one with this problem?
because it also seems to happen in youtube, not that often but it had happen a couple of times
d33f said:
am i the only one with this problem?
because it also seems to happen in youtube, not that often but it had happen a couple of times
Click to expand...
Click to collapse
nope you are not.
i have the same exact problem with a different Telco.
hmmm. I guess you don't know either what is causing this problem / possible fix ?
d33f said:
hmmm. I guess you don't know either what is causing this problem / possible fix ?
Click to expand...
Click to collapse
i know for sure it happens when data connection is on 3G/H/E. While if get internet access from wifi, the problem is not there.
i tried different ROMs and radios, i even changed the SIM card, but same issue.
The only way around, at least the one i know of, it is to disable 3G and HSDPA/HSUPA and stick to edge.
Sucks because edge is so slow.
HELP
BUMP UP....
thank for the bump, we really need to get this problem solved.
What do you need a big screen, snappie cpu if you can't watch some online videoclip (youtube,mobile tv etc.)
Please! help us out.
HELP!
Bump up.....
hmm i have reported my phone for repairservice, because i have a feeling it has something to do with heat/overheating or faulty mainboard.
If it's hot outside my phone does also reboots when i am listening to music and try to update the weather app at the same time.
It's just f*cked up if you can't even watch some silly youtube with a high tech smartphone...
For this kind of sh*t i could bought a much cheaper phone which could play youtube without any problem..
Good luck... let me know how that works out for you.
thx, and i will keep you informed
my phone is underway for repairs.
As soon as i have my phone back i will test again, if the problem persists i will send it back again (let's hope not).
d33f said:
my phone is underway for repairs.
As soon as i have my phone back i will test again, if the problem persists i will send it back again (let's hope not).
Click to expand...
Click to collapse
i just got my phone back from the repair center. It took them more than 3 weeks. all my problems are gone. The problem was a faulty main board.
lestatneo said:
i just got my phone back from the repair center. It took them more than 3 weeks. all my problems are gone. The problem was a faulty main board.
Click to expand...
Click to collapse
Same here m8, my problems are gone with the new mainboard
Now it's running 99,9% stable @ Energy rom. You can imagine how happy i am now
Hope it stays that way, hoping the new mainboard won't die that soon again (just had it for 1 month =O).
Hey guys,
I am having the same exact problem!
I am curious if your phones were both from a similiar batch - would it be possible to post the s/n of your devices?
(you can xxxx out the last 4 digits of the s/n for security purposes)
I'll go first, my s/n is HT04HPF0xxxx
My HD2's s/n : : HT01CNW0xxxx
Mine is ht9Bwnw0xxxx
doesn't really seem to be that we have the same batch , also i got my phone late may 2010
***EDIT***
Well it would seem like my random reboots have gone away. Thanks to Tubgirl for the suggestion, but using Hastarin's 7.5R kernel with NO overclocking, AXI etc, it's finally stable once again.
In fact, I used that kernel with Darkstone's latest 3.2 build and the battery is crazy. I am getting approximately 7 hours of battery life for every 10% of the battery. That's with BT, data and all syncing turned on and basic use. That's around 3 days of life for a light user. Didn't even get that with winmo!
So for me - the moral of the story is stick to the clean, non overclocked kernels. As for speed, I cannot tell the difference (I don't play any games to be fair though).
***END***
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Random Reboots
I have been experiencing this problem for about a month now. I have tried numerous roms and android combinations, as well as changed radios. The problem still returns no matter what combination I try. So I'm kind of
Could be a problem with your battery. Try replacing it.
Sent from my HD2 using XDA App
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
give it a shot id say
cheers
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Mine has been randomly rebooting for about 2 weeks now.
It usually happens once a day when running Winmo or Android. Sometimes when it reboots I get a rectangular box across the bottom of the screen for about a second. I dont know if this is caused by the Radio Rom update or it is just coincidence.
I have swapped the battery but it has made no difference.
It's driving me mad.
deadey3 said:
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
Click to expand...
Click to collapse
Thank you I will try this first!
stratplayer said:
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Click to expand...
Click to collapse
I have sent them an e-mail describing my issue, quoting you I will see what they say. Hopefully they will sort it soon because my first year of warranty expires in one month!
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
i have this problem too, under android and wm. Still testing to find out hwats causing it but looks more and more a heat issue, eventhough it does not heat that much.
unfortunately dont have warranty so not sure what i can do.
when i have an audio or video stream, or navigator thats when it happens mostly. but i had random reboots as well for no reason.
is there something on WM we can use to find out whats making it reboot?
i get this issue every once in a while when i go to sleep and wake up and its booted up in windows? its happened about 2 or three times but doesn't happen every day.
Me too!
I'm also experiensing this. It started just when the whole android hd2 thing started. I have this problem no matter what radio/rom I'm using (except from stock). Reboots in win. Android gives SOD/reboots. I've tried some reasearching in to this and found out that when I flash back to original rom/radio it's stable. Between every flash i do Task29.
I've tried different memory cards and even swapped the battery with a collegue.
Still the same. Funny thing if it suddenly are many people experiensing this problem..
Could it have something to do with android experiments?
Bad thing is that it would be difficult to send it in for repair since it's working with original rom/radio.
You should all try to flash a stock radio and rom to see if it still reboots.. Mine don't..
jonboyuk said:
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
Click to expand...
Click to collapse
Yea there is way, google "how to remove HSPL" eventually it will bring u to xda thread and if ur not sure YouTube it there is heaps of floating around
jonboyuk said:
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Click to expand...
Click to collapse
I use the same VBN ROM but this build [build]20.09.10||JDMS 1.3|FRF91 Latest Stable Nightly||RC11 WITH AXIS! and Radio 2.12. I dont have any problem (reboot, sleep of dead, no robot voice...)
I switched to the latest hyperdroid v1.6 and have not had this problem yet although It did happen to me a lot when I was running different builds (cant remember which ones sry) Try switching builds and also make sure you turn everything off in WM like bsb tweaks and radio all that stuff. Its weird but it helps considering that everything gets turned off when u hit clrcad.exe anyways but it has helped the stability of my builds.
Alot of us seems to get these reebots in win also...
I wonder if it's got anything to do with the overclocking with setcpu? Hmmmm....
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
herukano said:
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
Click to expand...
Click to collapse
nice is there a way to check warranty online? i also bought it from ebay? where you located?
i'm also experiencing this random reboot phenomenon.. happened only after i started experimenting with Android on my HD2.. now the reboot issue happens with WinMo as well.. i've been using the same radio, ROM and same builds..
btw, since jonboyuk mentioned it, i did play around with "setcpu".. could this be the culprit??
Hello..
I've noticed that my HD2 also reboots sometimes in Android. I haven't used WM for a long, so I really don't know if it also reboots in WM. My question is though, is this a hardware issue? Never had this sorts of reboots before starting this Android @ HD2 game. An answer (or just a thought) to this question, will help me, since I have to send my HD2 for a repair tomorrow, cause the microUSB slot is broke. But if the reboot issue is a hardware fault, then I should also report that, to the repair center.
Thanks.
Half a year ago i returned my HD2 because it had terrible issues (constant restarts / freezes while using anything related to heavy network traffic - streaming videos, browsing for more than 5 minutes etc). After waiting for 1 month they returned it to me with a "changed motherboard" (at least thats what the people in the shop said). Basically most of the stuff inside was changed, except the phone panel.
I was really happy and i almost immediately installed HSPL and a cooked rom. Everything was fine so far. At some point i noticed, that my phone isnt detecting any WiFi networks at all. At first i thought that its because of the ROM i installed, but i used mostly 3G so it took me some time to notice that it isnt working.
1 Month ago i noticed that my Bluetooth isnt working at all as well.
Finally i found some time to uninstall HSPL and i returned everything back to normal. Im with the old 1.66 rom for my region so everything is as it should be. Still no WiFi networks, and there are like 10 in rage (i checked with my notebook).
I searched google / this forum for 2 hours straight but i couldnt find anything. Usually i would return the phone to the service again, but in 10 days or so i will be moving to a different country where i will be studying for 5 months.
Any suggestions what it might be? If there is any way to fix the problem without returning the phone to get it serviced again i would be really happy.
Thanks!
Edit: I also tried the new 3.14 ROM, no change
Sorry man but it sounds like you have a hardware issue. I don't think you will find a software fix for your problem. I know it sucks but I would send it in for repairs.
T-Macgnolia said:
Sorry man but it sounds like you have a hardware issue. I don't think you will find a software fix for your problem. I know it sucks but I would send it in for repairs.
Click to expand...
Click to collapse
Thanks, i'll ask them if there is any way to have it serviced within a week. That or i'll check if someone can send it to me next month
Hi guys and girls,
Been using WP7 about a week now and one niggling little issue is doing my head in. Sorry if it has been mentioned before or is covered under some other issue, I did try a search and got nothing relating to it.
My issue; the clock on the phone keeps jumping to random times.
I am using YukiXDA latest build and could find nothing relating to this isue there either.
Would like to know if others have had this problem and what have they tried to remedy it?
Is it a ROM issue or is it a hardware issue?
Okay, An update
This is happening when I reboot the device.
Is there something in settings that I am missing, or is there a registry setting I can change?
do you have your "date & time" settings set automatically?
Yes
bleui said:
do you have your "date & time" settings set automatically?
Click to expand...
Click to collapse
Yes time setting is automatic, even tried setting it in the registry.
It got that bad yesterday my phone reset itself to Jan 1980.
It sounds like the battery *may* be ****ed up, I have no idea about the htc hd2 (I've only had mine for a couple of months), but on my old phone(s), some of them have had that "time resetting" too, and the people at the tech support said the battery needed to be replaced.
Sorry for hijacking your thread:
I have a similar error with my phone (yukixda v4):
If I send myself a text message at say... 01:35... it's sent 01:35, but the one i recieve has the timestamp at 01:34... this is both with and without automatic time settings..
any ideas?
h0ng said:
It sounds like the battery *may* be ****ed up, I have no idea about the htc hd2 (I've only had mine for a couple of months), but on my old phone(s), some of them have had that "time resetting" too, and the people at the tech support said the battery needed to be replaced.
Sorry for hijacking your thread:
I have a similar error with my phone (yukixda v4):
If I send myself a text message at say... 01:35... it's sent 01:35, but the one i recieve has the timestamp at 01:34... this is both with and without automatic time settings..
any ideas?
Click to expand...
Click to collapse
Truth is no matter what is causing this... TWO big issues for me when choosing a phone software set up.
The phone knows what freakin time and date itis
The phone nor the software on should destroy batteries
but thanks guys it really was fun to play with.
Don't use automatic, mine does the same if I set to automatic.
I thought it was something with Giffgaff as I would set automatic and the time would be right but later on during the day it would be some crazy time and date.
Set to manual and your clock will be fine
dunno about any of that but, i do know that if i boot in to MAGLDR is gets buggered up, doesnt matter if the time is manually set or auto set, it always buggers up, dont boot to it and all is good
, at least for me anyway
I'm having the same issues. Time and sometimes dates getting screwed up. Only started happening to me about a couple of weeks ago now. But it's frustrating at the least. I've switched mine to manual setting at the moment. Gonna see how it goes over the next week.
One thing though, it isn't happening to my wife's HD2. She is using the older version of WP7, I'm currently on Yuki's more recent NODO version...
as per my post above yours if you use magldr or even the bootloader it gets messed up, so dual booting droid may be a reason, or using bootloader / magldr to charge, other than that i dont have this issue
Not got dual-boot on my phone, neither do U boot to magldr to charge... But it's happening to my phone every few days so far. Today it was out by 28mins. I want to see if having it on manual time/date does any better...
i also have a problem with my hd2,
9 times out of 10 when i reboot the phone the time and date will be wrong with no pattern i can spot (started to do this out of the blue- no updates or new roms).
im currently running with a cooked win mo image and android on the sd card.
battery still has a respectable life although seems to run out quicker than it once did so i may purchase a new one. (the old one is just over 12 months old)
also my phone has started to freeze on pin request after receiving a text so im gonna try a new image too
if anyone else has seen problems like these and solved them drop a noobie a helping hand pleeeeaaasseeee....
It's not HD2 related
The same issue happens to me (phone jump approximately 36 hours foward randomly)
The phone was a LG Optimus 7 on official rom but never managed to fix this issue (automatic date or not)
ForgetfulGuru said:
Hi guys and girls,
Been using WP7 about a week now and one niggling little issue is doing my head in. Sorry if it has been mentioned before or is covered under some other issue, I did try a search and got nothing relating to it.
My issue; the clock on the phone keeps jumping to random times.
I am using YukiXDA latest build and could find nothing relating to this isue there either.
Would like to know if others have had this problem and what have they tried to remedy it?
Is it a ROM issue or is it a hardware issue?
Click to expand...
Click to collapse
I have the same issue! It happened some months after flashing xboxmods v. 1.11 Rom. It can't be a battery problem because I use 3 different batterys ^^