I cant hear you - HD2 General

I have had my HD2 for 2 months now I often have problems calling someone as they cant hear me (I can hear them fine) I reboot the device and I can call them and they can hear me fine. This often happens if I run another PGM and then close it and make a call, sometimes after I reboot and make an call and then make another cal the second call wont work.
I contacted HTC and the said hard reset as I knew they would do a rom upgrade I decided to wait rather than go through set up again. I upgraded from 1.48 to 1.66 on the weekend and still have the problem although I must admit it does not happen as much.
There was a similar problem with Samsung Intrepid but could not find a fix for this does any one have any ideas..

I have the exact same problem, i dont know what caused it.
wierd and annoying at the same time.
i just hope it doesnt happen to often.

i have the same problem , i can hear them , they cant hear me and honestly sayin i dont run any programs besides those which came with htc .

same...
i have the same problem, apperently when i make a call people say that they cant hear me or if they do that i tend to break up or sound low like a "robot"...but i can hear them just fine....
i am on att running official 1.66 rom...

Company
by the way what company are u guys on? att or tmobile if any of the 2...

same
im with t-mobile uk , and just about 5mins ago , phoned my gf talked with her for a while then her voice cracked and changed to a "robot" version so hanged up phoned her again and then it was fine , well i dont want to moan , but htc got to do something with so many bugs

used to happen all the time on my old phone, i think its a network issue...

in the first week that I had the phone, I also had some problems, but now I haven't had one for over a month.
with my previous phone I had it also, so I don't mind (and it could be a network problem indeed)

Network issue?
so if its a network issue then what does that mean for those that it still keeps happening too?...
in other words a rom upgrade wouldnt do it justice?...

Same problem here. It happened randomly a few times.

im on o2 germany and i get that thing with the robot voice too.
its wierd

Network problem unllikley
I used the phone here in Australia and had this issue went to Vietnam and had the exact problem I dont think it is a network problem. The robot voice are you using the external speaker as I have had several complaints and when I turn it of they can hear me perfectly...

Same problem here. Is not network related. I am on Vodafone RO. I`m not using Sense UI and still have same problem. If you change to speaker during call and microphone again is start working for that phone call. All the clues point to HTC software. Please confirm if someone of you have this problem but it doesn't use any auto call recording software.

hmmm...
well i havent had the issue with the speaker phone or rather i havent spoken to anyone through the speaker phone yet...
guess ill give it a shot and ill switch to the regular mic during the call to see if the person can hear me better...
i hope this isnt a hardware issue, better yet i hope the next rom fixes this up...
paying so much money for a phone that cant even do what a flip phone could do?

Yeap me too. Voda UK....
I un-installed some games and other apps and the problem has now gone. Think it must be something to do with 3rd party software.
It coincided with the whole phone being laggy and unresponsive so i have now flashed to a later rom and phone is like new!!!
DB

...
what rom did you change too? official or is it a cooked rom?....
i tried the switching from speaker then to the mic and again i have the other person still saying that they cant hear me...
this is very frustrating....

sasukeanime said:
what rom did you change too? official or is it a cooked rom?....
i tried the switching from speaker then to the mic and again i have the other person still saying that they cant hear me...
this is very frustrating....
Click to expand...
Click to collapse
I don`t remember what ROM I had at the time but yes it was cooked.
Now i changed and i stop Resco Audio Recorder from recording my calls.
This is definitely a software problem. The "robotic voice" is a proof of processor overloading from some messed up processes. First culpits in my opinion areSense UI or some HTC code or Resco Audio Recorder.
Now I am on SPB Shell instead of Sense and Resco off.

"I don`t remember what ROM I had at the time but yes it was cooked.
Now i changed and i stop Resco Audio Recorder from recording my calls.
This is definitely a software problem. The "robotic voice" is a proof of processor overloading from some messed up processes. First culpits in my opinion areSense UI or some HTC code or Resco Audio Recorder.
Now I am on SPB Shell instead of Sense and Resco off. "
so with the spb shell is it working now? i mean do u still get the messed up calling on the other line where the person constantly says "i cant hear you" lol
besides that i actually switched off Sense UI and actually hard reset my phone and made a call but the problem still persist...
has anybody tried changing the sim card? i mean i went over to att today and i got a new sim card when i made a call i still had sense UI on and it worked flawlessly but then i put my old sim card in and then i switched back to the new one (had to import the contacts) and it messed everything up the problem came right back...
Also there seems to be such few people with this problem? maybe we got faulty phones?....

Damn, this phone is crap!!!!!!!
No one can here me again soft reset hasn't helped.
This problem is a nightmare!!!!!!!!!!!!!

mine is working fine now (in this moment anyway).
My actual ROM Leo lite v2.1WWE (30.1.2010)

Related

Sound plays faster at times

From time to time I have a problem where all my audio plays at 2x speed (or something faster than normal.) It starts happening with no "apparent" cause. It applies to all sounds, so my ringtones will go faster, the voice command voice is faster, and MP3's as well. It happens without any over clocking, or with over clocking for that matter.
It goes away after a soft reset but is still quit annoying. Anyone else have this issue, or better yet, a fix for this issue?
Thanx; Lew
thats happend to me once or twice, however..i dont soft reset...i just stop all running programs and its fine
Thanx for the reply. That don't seam to fix it for me. hmmm...
Same problem Here????? :roll:
I have the same problem when playing files off the storage card. So far, only thing that fixes it is a soft reset. Closing all open app's didn't do it for me.
I'm noticing the same problem as well, although I wouldn't say it plays TWICE as fast. To my musician's ear, it's more in the range of a whole step, which is common when 44.1KHz files are played back at 48KHz. Maybe there's a connection? I'd love to find out what's causing this.
As with others, the only thing for me that cures it is a soft reset. This is annoying, because it screws up the pitches of DTMF.
- Justin
Same here. You'd think that with such a high tech device and for the price, you'd get a device that at least played music correctly.
Is that too much to ask? I was going to ditch my iPod video and Nano and use my 8125 as my mp3 player but not with this annoying glitch.
You'd even expect the default ringtone to ring at the correct speed!
But NOOOO!
A.
mine did this to only thinkg i did was applied some tweaks using tweaks2k
not sure if that was what did it or not
Check to see if your ringtones are on the miniSD verses the phone in the rings directory. It did that on mine and then I erased the ring out of the SD card and put it in the windows/rings directory and then it didn't do that anymore. Try and see. It fixed it for me.
Mine are in those folders and it still does it. I have done registry tweaks and it does it. My friend has done nothing except install Agile 5.0 and his does it too, it has to be caused by using your own homemade ringtones.
Nope. I use a stock ring tone (Old Phone) and it still does it.
In a word I can tell you what causes this: BUG.
I figured out how to make mine play the sounds at normal speed. I just connect the stereo headset and disconnect.
Let me know if it works for you guys.
try this
http://forum.xda-developers.com/viewtopic.php?t=46000&highlight=sound+fix
Has anybody tried the solution in the link provided by Nice Pants? I am hesitant to make a registry tweak that nobody seems to know too much about.
- J
I tried this registry fix and it didn't work. I believe the registry fix is used when your audio isn't working at all, not for this speed issue. I'm experiencing this speed issue as well. It's pretty annoying. Connecting and disconnecting the stereo headset solves the problem, but only temporarily.
You're right, I edited the registry using my directions, and after a soft reset my sound speed was back to normal, I came to realize after the same problem occured again, that it was actually the soft reset that was fixing it. I've only had this happen twice, and unfortunately I haven't been paying attention to what I was doing before it happened.
I currently have the summiter custom 2.17 ROM installed and I never had this problem with the stock cingular ROM. So... it's annoying, but I don't know if I have the patience to look through the registry for the fix, when this will probably be fixed by the "official" cingular ROM whenever it's released.
This is just another one of those issues that we as early adopters will probably have to live with (like the stupid battery icon, and no vibrate on push email).
I'll keep looking though, and if I eventually come up with a fix I will definitely post it here.
I am having this problem as well and posted a comment on Cingular's forum. This problem happened often on the stock ROM, but then seemed to go away when I upgraded to the 2.17 ROM. However, it has returned! It seems to happen randomly every day or two.
Initially (when I was using the stock ROM), I called Cingular's tech support and they forwarded me to HTC's tech support. The HTC guy was sort of rude and initially accused me of overclocking, which I hadn't done! He told me to soft-reset the device, which of course worked, then that was that. Incidently, I have tried overclocking since then and it does not affect audio playback speed. How about them apples? I am not overclocking anymore. I only did it as an experiment.
Also, this is my second device (I traded the first one in because of this issue). And based on the number of people that run into this, I believe the problem is fairly wide-spread, just most people don't pay as much attention to the audio as we do or perhaps reset their devices more often.
I wonder if a workaround can be created to exploit the solution of plugging and unplugging the headphones? Could somebody write an app that emulates the headphones being plugged in and unplugged? Or can somebody trap whatever messages the OS is sending around during that process and figure out which one "resets" the audio speed?
This is strange. I'm half wondering if it's a design flaw...
I hope this thread stays alive and somebody comes up with something. It is frustrating, despite being a "small" issue...
Personally I always have my headset in my pocket and just connect and disconnect, but I'd love to see this problem fixed. I have noticed on my device that the sound speeds up when EDGE disconnects and reconnects because I loose signal while using Agile. Does anyone have this problem and is not using Agile Messenger??
I don't even subscribe to EDGE services, I just use mine for the phone, text messaging, and wifi. And I notice that it started doing it about a week ago, in which i did a HARD reset. It of course went away, and i was thinking it might be some of the Tmobile addons in the extrom. but it seems that cingular is having same issue. I havent even bothered to call t-mobile because all im going to get is a rep who doesnt know anything. its not like they can write rom patches. I notice it came back the other day and i soft reset and it goes away. I want to let you know i've had this issue with a computer before. Someone a long time ago wrote an AC 97 sound driver for BeOS that i used on an old emachines. There was a bug in the driver that made audio play back 10% faster. It was completely software related so maybe someone in the board here who knows about the registry and drivers for this device could find a way to patch the bug.

I can hear the caller while my phone rings?

anybody had this problem?? it seems to happen every call. i didnt realise till today when my wife called and i could hear her whistling while waiting for me to answer.
anyone tell me how to remedy this?? i do not like it.
thanks
majorahole said:
anybody had this problem?? it seems to happen every call. i didnt realise till today when my wife called and i could hear her whistling while waiting for me to answer.
anyone tell me how to remedy this?? i do not like it.
thanks
Click to expand...
Click to collapse
wtf?
so... not only is your ringtone playing, but the speaker is also broadcasting your wife whistling? this not only seems improbable, but damn near impossible.
what ROM are you running?
EDIT: and what radio version are you running (listed beside the "R" when you first boot your phone)
Hahaha whoa, imagine if you didnt want to talk with her. Sorry but ya what Craigor said, and what company are you with?
That's happened on one occasion for me. I could hear the other person talking to someone else, then I answered.
The only problem in my case was that it signaled something was very unhappy in the phone. Programs took ages to launch and the data connection died. Had to hard reset the phone to get back to normal. No more voices during rings though.
ya, the tone plays and i can hear whoever is calling.(if theyre talking, or making any noise)
the radio is 3.42.30
and its nfsfan's v14 6.5 rom if that matters.
my company is verizon.
also, vibrate never works while in vibrate mode for texts, calls, or anything.
also if i have to reflash again, can i loose my akey again?
thanks
majorahole said:
ya, the tone plays and i can hear whoever is calling.(if theyre talking, or making any noise)
the radio is 3.42.30
and its nfsfan's v14 6.5 rom if that matters.
my company is verizon.
also, vibrate never works while in vibrate mode for texts, calls, or anything.
also if i have to reflash again, can i loose my akey again?
thanks
Click to expand...
Click to collapse
Man, that's so weird.
I dunno about losing your akey. You shouldn't have to reflash, I would just do a PIMBackup (included in NFSFAN's ROM) to backup your contacts/texts/etc and do a hard reset. If that fails, then maybe reflash, or ask NFSFAN about it.
Anyone have any other ideas?
ya, i may have to, but last time i restored a back-up, the last 5 texts i sent to anyone all got resent at 2am. people were not pleased!
but that was restoring from a backup on my old 6700, so maybe it won't happen.
thanks
Dont worry the same thing happens to me, I can hear some people talk while the phone is ringing......crazy huh
majorahole said:
ya, the tone plays and i can hear whoever is calling.(if theyre talking, or making any noise)
the radio is 3.42.30
and its nfsfan's v14 6.5 rom if that matters.
my company is verizon.
also, vibrate never works while in vibrate mode for texts, calls, or anything.
also if i have to reflash again, can i loose my akey again?
thanks
Click to expand...
Click to collapse
Well i can tell you off the bat that the only radio that has worked for me without any problems is the stock verizon 3.37.78. Try flashing to that, as far as getting a new akey you might have to, but its not that difficult. i just call verizon, give them my info, tell them i cant make calls, they fix it. And your Rom is fine, i'm actually using NFSFAN's v14 rom myself. And for the PIM Backup, my advice is to not backup your texts, i've heard people have had problems with that in 6.5, i only back up my call logs, contacts, and appointments...
majorahole said:
ya, the tone plays and i can hear whoever is calling.(if theyre talking, or making any noise)
the radio is 3.42.30
and its nfsfan's v14 6.5 rom if that matters.
my company is verizon.
also, vibrate never works while in vibrate mode for texts, calls, or anything.
also if i have to reflash again, can i loose my akey again?
thanks
Click to expand...
Click to collapse
This has happened to me a few times both with my Touch and also when I had my Titan. I determined that it was not ROM specific or radio specific. I have cricket so I don't think it's carrier specific. My only thoughts are a bluetooth issue, I use a LG bluetooth and that is the only time it happens to me.
when i was running the stock sprint rom mine would do it also. when i answerd the phone i would make a comment about what they were talking about. it freaked a few people out an they thought i was watching them. i thought it was kinda funny
This happens to me on my Sprint Touch routinely. It happened when my Touch was new out of the box and is happening with my 3 month old replacement. I've gotten used to it.
Happens to me all the time... kind of cool.
Seems to be a WinMo thing. I've had it happen a lot with my Sprint Touch and Touch Pro so far. Haven't had my Touch Pro 2 long enough to hear it happen with it.
It happens to me and I hate it. Happens on my old touch, my wifes touch and not my touch pro2. I have been working with sprint and they can not seem to fix the problem. it is annoying when my sister calls with her kids yelling in the background and when playing through the speaker phone is crazy loud.
id love to be able to get my fone to do this
I have not experienced the problem in a long time. I changed dialers and made some registry edits for caller ID to announce through the bluetooth. Since then it has not happened.
my opinion and conclusion:
The problem is with Microsoft and HTC. It could be a timebomb planted into the phone to cause problems after a certain time to promote purchasing a newer model. Who knows!
I think it has to do with the dialer or blue tooth.
zkush said:
id love to be able to get my fone to do this
Click to expand...
Click to collapse
Haha ya I know huh? That sounds pretty awesome if you ask me
htc desire
for me it is everytime i get a call. there is only one condition: phone cannot be locked.
my phone is HTC desire...
I just found this thread on google looking for an answer to this "issue." I guess I'm just glad that it's happening to other people, because the first time it happened it freaked me out.
I'm on a Sprint Evo - Android "Froyo" operating system. Seems to happen (the only time I've noticed it, anyway) only when one family calls me. What I mean by that is that I have friends that have a family plan, and whenever one of that "family" of phones calls me I can hear them talking while the phone rings. So strange..

When will the Audio Problem be fixed completely

I want to know when will the sound problem be fixed completely? im currently using fresh 1.5 because all of the 2.1 have problems with the sound.. when someone calls i cant hear them and they cant hear me! i cant be resetting my phone everytime this happens. the fix that they have dont work also it might prevent it from happening so often but all my calls are important... does any one know when this will be fixed fully or why is this happening? how to prevent it ? mayb its the cdma settings? Thanks alot
The audio problem for the effected phones will be fixed when official 2.1 comes out.
i found whats causing it.... so who has a nice rom with the older kernel before .29 .. wats the kernel ? lol
The issue is caused by audio drivers in the kernel not resetting. we do not have the source for .29 kernel so there is no fix. we dont know why this effects some people and not others. Since the audio drivers do not reset it does not allow anything to read them. so it continues resetting and resetting and this causes the cpu to be pegged by the constant retry and retry.
Any 1.5 or overclocked 2.1 Rom
The audiofix posted by avalaunch worked briliantly for me. I have not had the issue once since he posted his fix about two weeks ago.
Also just so you know, zens my touch Rom did not have the audio issues for me. Just be sure to reboot after the first boot to completely get everything working.
which fix the audiofx or audiorc?? or u on the newest one for testers? i hate the my touch roms omg lol whats the older kernel version
wait another thing could it be because we didnt update the radio ?? or u guys doubt that 1?
I have had the audio issue with every ROM i had used until i flashed the Dachdroid 2. Ever since i have not had any kind of issues with phone freezing or caller not hearing me when i answer. Its very strange, but i wanted to post to see if any of the Devs can find out the differences between whats in this ROM and all the othersthat would make it work. Again i have had audio issues with all except this one.
What is this Audio problem?
I've run ROMs with both the .29 and hacked up .27 kernels.
Is this a bluetooth audio problem? Or handset audio?
The problem occurs randomly, for me at least. It's an issue I've had as others have that no audio at all comes through after an unknown time. I notice mine is triggered when I get off the phone with someone, I get 'call lost' and then all my audio is gone and have to reboot to get audio back. It affects BT and handset for me.
Iv never had the problem and iv changed my radio quite a few times. I think im on my 4th radio.
Maybe later at night you could flash a 2.1 rom, change to a newer radio and give it a few test to see if it works.
Flipz has alot of radios and I think the stock one on his site.
(IF anyone trys flashing a radio this is really the only way you can brick your phone. DO not flash any radio unless it says CDMA htc hero. All of them are on flipzmode website. You cant go wrong if you get them from him.)
the issue will hopefully be fixed when they release 2.1 officially. and im still looking into the issue a little at a time. 99% of people reported that one of the two updates put together fix it.
the only other cause could be a hawrdware issue. like the moved one resistor on the board and this causes something in the kernel to restart drivers. idk that is a very very very simple thought. but anyways like i said hopefully it get fixed!
Dont know if this is related but its absolutely killing me
Just today the headset icon popped on and wont go away. I cant hear anything when using the phone because its stuck in this mode. I plug in headphones and the voice dialer starts. I can hear through the headphones, but taking them out does nothing.
Anyone have any info on this or if there is anything I can do?
yea thats y im on fresh 1.5 i hate the 2.1 simply because of the audio problem coming from the headset !!! andn darch droid2? does everything work correctly like camera ect ... i hope its not that dam mytouch theme that 1 sucks ill try tonight
killacammiami said:
yea thats y im on fresh 1.5 i hate the 2.1 simply because of the audio problem coming from the headset !!! andn darch droid2? does everything work correctly like camera ect ... i hope its not that dam mytouch theme that 1 sucks ill try tonight
Click to expand...
Click to collapse
yeah...Ive come to the conclusion that 2.1 is just not going to work for me...went back to fresh 1.1 and everything is good. Its funny though, Ive been on 2.1 since all of the work was done and never had a problem until now. Ive been on damn near every 2.1 rom and didnt have an issue. Now all of the sudden the handset icon shows up and I cant hear anything unless I put in headphones. Tried all of the audio fixes and searched the entire net looking for a resolution. Hopefully the official comes soon. I am definitely going to miss 2.1.
No1Lives said:
Just today the headset icon popped on and wont go away. I cant hear anything when using the phone because its stuck in this mode. I plug in headphones and the voice dialer starts. I can hear through the headphones, but taking them out does nothing.
Click to expand...
Click to collapse
That's more than likely a mechanical problem. Take it in to Sprint.
posguy99 said:
That's more than likely a mechanical problem. Take it in to Sprint.
Click to expand...
Click to collapse
I would think so too, but I went back to fresh 1.1 and its fine...
I'd go back, but then I'm stuck with not being able to receive picture messages. So far I get the audio problem every other day, and it's a simple reboot.
DexSade said:
I'd go back, but then I'm stuck with not being able to receive picture messages. So far I get the audio problem every other day, and it's a simple reboot.
Click to expand...
Click to collapse
a simple reboot ? a simple headache lol idk about u guys i dont want to have to restart my phone when i just got a call that i couldnt answer !! ..... is there any newer roms with the older kernel?? because i dont understand the whole kernel thing...
This audio loss issue is reason number one why all of the people who say "Who cares when HTC and Sprint release 2.1? We already have it!" are just total idiots.

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).
Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.
What carrier are you on?
this happens to me too.its so annoying. im on att
Can't find the thread but it was pretty long.
nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.
This sounds like an att problem not a nrsux one problem
I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.
I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One
Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.
I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.
Sounds more like a network issue than a hardware issue, IMO
This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

[Q] Issues during a call?

Hello to all of you,
I am new the forum and I got my Omnia 7 just about 2 weeks ago. I really like it because of the excellent screen and build quality.
I also like the smooth and sleek feeling of Windows Phone 7.
However, I had regular issues during calls.
During about a third of my calls (including incoming and outgoing calls), I was not able to hear anything at some point during the conversation. The person called or the person who called me could also not hear me anymore.
The phone seems to work (no freeze) and the signal was ok. Turning the speaker on did not help.
Moreover, when I stopped calling and called back everything was fine and working again.
Sometimes it happened already when I picked up a call, sometimes after just a few words and sometimes in the middle of a longer conversation.
It seems to be random but regular, since about one out of three of my calls was interrupted.
It is really annoying and the phone is therefore going back.
However, I really liked the Omnia 7 and I would get another one, if the unit I got was just faulty.
So I would like to ask other Omnia 7 users if you have experienced a similar behavior of your Omnias during calls? Was my unit faulty or is it a general issue?
I would appreciate your feedback.
Thank you in advance.
Does really no one want to comment about how his Omnia 7 handles calls?
I would really appreciate your feedback, even simply stating your Omnia 7 works fine without any mic ans speaker issue.
I thus just added a poll to the thread, so that it becomes even easier to give some feedback.
Thanks in advance for your input.
Same with me on my Omnia 7 - A1 Telekom Austria
Spoke to Samsung but they were not able to help me out but sending me a contact info to a service partner (Extreme Communication in Vienna, btw)
Service Partner told me that there are issues with the Omnia 7 (amplitude control) and I should send my device to them...
As were are having the same troubles on approx 20 devices (95% of handed out devices) I have to check if repairing is an option (warranty from our provider)
will post later, if I have my device back...
No problems here, I've had an Omnia7 16GB since early February. It was unbranded about a week after I received it. No one I've heard of has had such issues but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
leoms17 said:
... but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
Click to expand...
Click to collapse
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
I have the same issue, using T-mobile in the netherlands, I just always assumed it was them.
I've noticed this only happens on 3G and 3G+ networks, if i turn off data and use the normal G network, I don't get call problems, which why I assumed it was t-mobile.
I'm having the same issue on most of my calls. In the beginning I thought it was a network issue. Haven't been able to figure out how to fix it so far. Will call Samsung support.
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
simon marktl said:
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
Click to expand...
Click to collapse
Please post on your service results! Are you using 3G and 3G+?
Blade0rz said:
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Thanks for your comments so far...
At least I am not alone with this issue...
I am now really wondering if this could be a software/ROM/firmware issue given Blade0rz comment...
How can I check the firmware/ROM on the Omnia 7?...my Omnia 7 is unbranded from Germany and the "About" section in the settings of my Omnia 7 does not give any info on a build or version number...does anyone know?
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
@eqzgkxokwa: I would be pleased if you could let us know about the solution proposed by the Samsung support...thanks (by the way eqzgkxokwa, that´s a tricky nickname )
@ Phyx and leoms17: I actually use the 2G network 99.9% of the time...but as explained I have the issue regularly....so it is not limited to 3G or 3G+...but if 3G off helps for you it just makes the issue even more curious...I do not think it is due to the network, rather something is going on with the phone...
in diagnostic screen hit *#1234# you'll get all your info. Firmware ending in JK1 is the latest.
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
also have this issue, assumed it was a poor signal or something like the death grip. Does not seem to make a difference whether im being called or place the call myself.
I got it several times, suddenly it just goes silent. Holding the phone away from the ear so the diplsay turns on seems to make it work again but not for very long.
I had the original T-mobile Germany branded firmware I8700DTMJJ6, updated to JK1 yesterday, but did not test if its fixed now.
One final idea would be to play around with the volume settings in diag mode, increasing volume for incoming calls or something.
Btw, did anyone notice that there is absolutely no background noise during a call, even if the person is in a noisy environment?
leoms17 said:
Please post on your service results! Are you using 3G and 3G+?
Click to expand...
Click to collapse
Yes, I'm on 3G and 3G+
Turning off 3G seems to help a little bit - at least I'm not running into troubles as often as having 3G enabled...
malin_77 said:
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
Click to expand...
Click to collapse
good morning
as soon as I have a feedback from my provider if the repairing is covered by our warranty contract, I'm going to send in a few more phones to the service point...
of course I will post the results here, but could take a while...
til later
simon
I've had this issue with my Omnia 7 (T-Mobile US) as well. There were a couple instances where I answered a call and was not able to hear the person on the other end.
malin_77 said:
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
Click to expand...
Click to collapse
just dial ##634#
wait about 2 seconds, than you are in the diag menu
after dialing ##634# you'll find diagnosis on your phone for future use
leoms17 said:
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Click to expand...
Click to collapse
I had this issues with the original firmware from my provider (I8700XXJJ3)
and I still have them with
Phone I8700XXJK1
PDA I8700XXJK1
CSC I8700XENJK1
Software on Phone itself is 7.0.7008.0, no NoDo available yet
Maybe the new firmware I8700XXKA1 (January) helps out - but I wasn't able to download it anywhere
Same issues here
I have issues with both modem/robot-calls but lately it's gone from 1/3 of the calls beeing robot to 3/4 of the calls loosing all sound after 20-60 seconds. Robotic cals are not as common. For me I have problem only when I receive calls and never when I make the call.
I have had my Omnia in for service a month ago but the short message from them was that they found no problems. They upgraded the firmware to the latest version but I still have issues as stated above.
My radio hardware version is
0.0.0.2
I have seen posts where radio hardware is much higher. Can the problem be related to old radio hardware?
I am hoping nodo and new firmware from Samsung will fix this but so far I havn't got it.

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