Guys here's something weird, I can't open any individual mail messages in the "messages" area. The only messages I can open are sms text messages. I can get to the inbox and see the sender subject, etc., but when I tap to open nothing happens. Any clues?
woah! corrupted mail database dude...
did u do a backup and restore with non-compat software?
ur gonna have to delete your mail folders
Hello all,
I have a couple of filters setup where by messages are automatically filtered to this folder or that.
I cannot figure out if there is a way to get alerted when those folders receive new messages.
My Start Screen shows "X" number of new messages but that is only for the "Inbox".
Any ideas?
Thanks
David
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I've got a 6925, and i'm quite annoyed by the e-mail notifications always nagging me. I have 2 e-mail accounts setup (Gmail, and my POP3 work account). I want it to check for new messages as frequently as possible, but I only want it to display a notification if it DOWNLOADED a new message. Currently it displays that I have New messages all the time unless i physically go into my inbox and actually open the e-mail message all the way.
Why is this so annoying? Well a lot of the times I get messages that I just don't open based on the "header" of the message. Yet unless I actually go in and mark it as read, or open it up, when it goes to check for new messages on the server it still thinks it's a NEW message and thus prompts me with a display saying I have new messages. Is there anyway I can have those notifications fire ONLY when it's DOWNLOADED a new message and not keep pestering me saying I have 63 some e-mails that are new and I haven't opened?
Thanks
Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?
chr5s11 said:
Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?
Click to expand...
Click to collapse
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Thank you very much! That was it!
I made an restore with pimbackup, and I still see 25 in the counter (I have a lot more). I also don't see any message in the outlook email
Sorry to hijack the thread but I have exactly the same problem but with SMS messages.
Its shows one unread message but there are none in the messages folder. Even if I go to the tree, sure enough its states Inbox (1) but upon entering the inbox there is nothing.
Can anyone help please, its driving me nuts!!
I'm having this exact same problem. Touchflo shows 1 SMS. I've completely cleared all messages in all folders, yet it still shows 1 on the counter. Like GuyAdams, it's driving me crazy too.
tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
thanks a lot. that was my problem
it was driving me crazy.
i had the same problem a long time ago and someone in the raphael forums gave me a tool to reset unread message count. Go search there and see if you can find it. It was simply an exe file to run
I have the same problem with emails. It says I have 2 unread but ive deleted everything.
Tried going through the tree as above. Nothing shows.
Tried the .exe fiile. Nothing happened. Still showing 2 unread.
Any other suggestions?
tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.
Still the problem, hidden account?
Hello,
Thank you for all these answers, but no method worked for me... I still have one unread message
Perhaps this problem has a link to this other issue: as I configured my gmail account, a bug makes that no account is created if I leave the name "Gmail" for the name account. If I choose "Google" or an other name, it works. Perhaps the "Gmail" account, which does not appear, is hidden somewhere?
Thanks for your help!
Success
natyong said:
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.
Click to expand...
Click to collapse
Thanks.
This .exe removed the 1 from the SMS inbox, but not the 1 from touchflo. I then did a soft reset and it was still there. I then did the "Go To" Outlook as suggested and checked Outlook and SMS inboxes and neither had the 1 in but JOY OF JOYS, when I came bake to Touchflo, the 1 had gone.
Thanks again.
Hope somone can help me...
I have a number "1" indicating that I have 1 sms to read on the TF3D icon bar but I have no sms to read! I can't work out how to make it go...
If i recieve a new sms it adds another number (I.E. 2, 3 and so on) but never goes below 1!!!
Can anyone help?
Try going into all messages at the bottom left when on the message tab sometimes the phone has messages in the inbox that dont respond, check the inbox folder and delete the sms see if that works
ozmoran said:
Try going into all messages at the bottom left when on the message tab sometimes the phone has messages in the inbox that dont respond, check the inbox folder and delete the sms see if that works
Click to expand...
Click to collapse
Tried that already... I now have no messages at all and it still shows 1 sms to be read! Grrr
I had that problem until i noticed that there WAS an unread email, it wasn't in my newly created email inbox, it was in the Outlook Email inbox.
This email seems to be created automatically when you run the HD for the first time.
Have a look at the mail inbox again and switch it so you can see all the email accounts (use the the drop down list in the top left corner), check the Outlook Email Inbox too.
Goodluck.
gadgetwizard said:
I had that problem until i noticed that there WAS an unread email, it wasn't in my newly created email inbox, it was in the Outlook Email inbox.
This email seems to be created automatically when you run the HD for the first time.
Have a look at the mail inbox again and switch it so you can see all the email accounts (use the the drop down list in the top left corner), check the Outlook Email Inbox too.
Goodluck.
Click to expand...
Click to collapse
Thanks for suggestion but didn't work
It's to do with my sms and not email though.
but i did delete all messages from everything and it's still there!!! grrr
Gave up and did a hard reset!