Ok, ive got activesync working fine on one of my pcs but on the other it disconnects after about 3 mins. both have identical software antivirus/firewall-wise the only difference is one has a hardware modem/wireless router(the non-working one) and the other uses a wireless usb hub to connect to the internet.
Ive tried pulling the ethernet cable from the back of the non-working pc to no avail, disabling windows firewall etc but nothing stops it disconnecting after about 3-4 minutes.
Ive tried all the suggestions regarding tcp/ip, they were already correct as were the dhcp ones.
im completely baffled by this
the wmstorage program works for a bit longer but gives the error "the device is unavailable due to an i/o error" after about 5 minutes
anyone have a clue why this is happening?
Odd question to ask. Is your unit set to switch off after 3 mins? Just check if the device is on/off (you can have the backlight off, but you should able to see something on the screen) when the activesync disconnect.
on battery power its set to 2 mins but on external (usb?) its unticked. it works ok on the other pc though thats the thing so i assume its a pc settings issue :wink:
As you plugged into the PC directly (not through a USB Hub)? USB hubs have been known to cause problems.
im using a usb extension cable straight into the usb 2.0 card , the only other device is a printer and the keyboard which share a usb hub on another port.
The cable works fine with other devices ie digital camera/camcorder so its not a faulty cable.
Im using a hub on the pc that works (and its only usb1.1) and it shares with the wireless dongle
One thing i did used to get while transferring data was the avg email scanner popping up while my ipaq (which worked fine) was connected. i disabled the email scanner to see if it helped and rebooted but it was no different
ok-think ive fixed it-the (brand new) usb cable must have been faulty cos i connected the mda cable straight into the pc and it worked :roll:
thanks for all your help :wink:
Related
Greets gang,
Several days ago I started getting the subject message appearing in my WinXP system tray. It was on my Gateway laptop and it would appear over and over again, citing 'Unknown Device' when you'd click the annoying ballon. My Jam wasn't even connected at the time.
I basically blew everything away and restored my laptop to factory original settings. Problem persisted. I thought it might be hardware, but the message has now disappeared, only re-appearing when I plug in my Jam. My USB Bluetooth dongle plugs in fine, no errors.
Someone else had bent pins on their USB port or plug--I see none. Anyone else have issues with this, or can anyone offer some help?
Presumably you have installed (re-installed) Active Sync on the PC? As you may already know, as standard the JAM and many other PPCs are not recognised by the computer unless Active Sync is installed [properly].
www.softick.com provide an excellent utility to have your PPC recognise as a removable drive without using Active Sync.
Yes, ActiveSync has been installed & re-installed. New development? I plugged in an 80Gb external hard-drive to that laptop and Winblows is telling me its connected to a non-hi-speed USB port, which it is not. Could be something there.
I'm going to re-flash the Jam to factory ROM, then I will dig into the USB issue.
I had this problem and I tracked it down to the fact that I had picked up the wrong cable!
Same connector but for my camera
The wrong cable thing may very well have been it, but I was also having probs with an external hard drive I was using. I ended up rebuilding my laptop twice and now things seem to be fine. What a drag.
hypr said:
Greets gang,
Several days ago I started getting the subject message appearing in my WinXP system tray. It was on my Gateway laptop and it would appear over and over again, citing 'Unknown Device' when you'd click the annoying ballon. My Jam wasn't even connected at the time.
I basically blew everything away and restored my laptop to factory original settings. Problem persisted. I thought it might be hardware, but the message has now disappeared, only re-appearing when I plug in my Jam. My USB Bluetooth dongle plugs in fine, no errors.
Someone else had bent pins on their USB port or plug--I see none. Anyone else have issues with this, or can anyone offer some help?
Click to expand...
Click to collapse
I have the same problem.
It seems, this problem appears mostly on laptops, not on PCs?
I tried to uninstall\install, repair with all ActiveSync data removal or leaving it - No result.
Also, tried to replace the cable (which is ok, im sure with the one from the camera) - No result.
Temporary way out: do Off\On with qtek9000 on cable connect.
Another way out: Turn On the "Enable all incoming beams" flag in Start -> Settings -> Connections -> Beam (this path may vary depend on your Universal brand name). As I seldom need to connect via IR to other devices, I have switched this option off to consume power.
DOES ANY BODY KNOW, HOW TO FIX THIS BUG?? Any Ideas?
Qtek9000 with laptop Toshiba Satellite Pro \ Win XP SP2
it seems dat a noob like me at last can give a help
i have the same problem last time, and as i trace it down, the problem lies on the cable.
as u know that we all use mini usb (usb cable type b) for our o2 mini, but not all type b cable support pc connection, some will only give charging access
i have 2 mini usb cables, one comes from my external hdd, and the other is i buy it myself. the difference is that the 1 i bought actually have a shorter connector (maybe the problem due to this)
so try to buy another cable, as i don't know any other way (reinsatalling pc os, hard-reset device or reinstalling active sync won't solve the problem)
NB. both cables are working when i plug it to my external hdd, so maybe the cable is not faulty. one of the advantage that i got is that i can charge my mini without disabling the active sync usb connection
sorry for my bad english
i can almost essentially confirm that it is NOT the usb cable.. I have been using a usb cable i had around the house for syncing my phone, and it has worked perfectly ever since I first received the phone (over half a year ago), but all of a sudden, i plugged in my device, and received the "usb device not recognized" error message... does anyone know the cause of this?
I 'suddenly' am unable to have my JasJar connected to Activesync. I have been successfully connecting the last two weeks and did not cahange anything to the PC's set-up.
I killed my antivirus and have no firewall software running.
I have a direct USB connection to my Laptop (no usb hub).
I have tried both Activesync V4.0 and V4.1.
I have deleted all partnerships to get a fresh start.
I have also tried to delete the PPC in the PC's device manager and connect again (I did notice the PPC was listed under the network adapters only, nothing was listed under the USB section).
Nothing seems to help and I am really desperate since I can not sync anything anymore now.
Any suggestions are more than welcome !
Thansk in advance,
Paul
have you tried another PC ? at least this way you can be sure that everything is ok .
I am travelling and will not have any access to another PC before the WE.... I did try another cable but got not lucky..
It does seem to work on another PC.
Anybody any suggestion as to what else I could try to make it work again?
firewall?, thats my pain on my work lappy, i have to vpn into work and that blocks my JJ, i get connecting but no connected, all i can do is disconnect from work which then opens the activesync ports back up. check 7438 and 5679 on your firewall
After a week with AS 4.0 I suddenly found that the only way I could get it to work was to soft reset the Jas Jar while connected. I'm guessing you've already tried that though...
yer, i forgot to say, i can only sync when my JJ has been off for 10+ seconds, if on i get a uab device error if off i connect no problems, this kinda leads me to think that the usb port is in a different mode when on to when on standby, but the usb hosting of devices appears not to be the reason
Carnivor said:
yer, i forgot to say, i can only sync when my JJ has been off for 10+ seconds, if on i get a uab device error if off i connect no problems, this kinda leads me to think that the usb port is in a different mode when on to when on standby, but the usb hosting of devices appears not to be the reason
Click to expand...
Click to collapse
I have the same problem. Get a kind of "USB not recognized" when the jasjar is on/open".
I close the Jasjar after having taken the USB out of course.
Then, after a while ( You say 10 seconds) it works fine and Activesync starts the job.
I can live with it. No soft reset needed.
Very positive to me is the fact that I can also connect to a USB HUB. So no need to plu it directly in my portable.
After connection I can open my little toy. (Gush how I love this thing)
Huib
Yes I have the same problem I only synk when the jasjar is turned off. Most probably one of the reasons apart from firewall issus is office 2003. They said to me from club-imate support that we need the newest office 2003 with sp1.
I have repeatedly difficulties in using my German T-Mobile Vario II as a USB modem for my laptop computer.
As long as there was no or few additional software installed it worked fine as described. I started the wireless modem application on Vario II, started the modem, plugged the USB cable into my laptop, installed the driver and was successfully online by using the dialer application.
But after installing some more software on Vario II, such as MS VoiceCommand, PhoneAlarm, Tomtom Navigator 5.21, something seems to fail at its USB interface. After starting the wireless modem application and starting modem mode neigther my laptop nor my desktop PC will recognize the TyTN as a USB device any longer. The PCs even do not detect a USB device being plugged in, similar to plugging in a cable with nothing connected at the other end.
At the Vario II side the power LED won't go on as it normally will do when connected to USB because of recharging its battery. So it seems the TyTN USB interface is totally dead in modem emulation mode. As soon as I will stop the modem emulation on TyTN the PC will immediately recognize a USB device beeing plugged in, so there is no hardware failure with the USB interface.
After re-enabling ActiveSync the Vario II will synchronise normally. Doing soft resets and full power-off/on cycles will not solve the problem, only doing a hard reset with erasing of memory will help. As this problem has ocurred already twice with my device and I will have to do a further hard reset now, I would be very interested in knowing what is really causing this problem and how to avoid it or repair it without need for a complete re-installation every time.
Has anybody else to deal with the same problem or is it unique to my device?
Regards, Gerd
Hi Gerd,
I also have this problem, do you know if this has been resolved yet?
Regards,
Chris.
ah
This happenned to me this week too. I ahve been away and uising the device as a modem all week but it completely disabled my active sync. I had to rr install it when I got home! WHen I ran tomtom it told the modem disconnected and vice verse.
mobilecat said:
This happenned to me this week too. I ahve been away and uising the device as a modem all week but it completely disabled my active sync. I had to rr install it when I got home! WHen I ran tomtom it told the modem disconnected and vice verse.
Click to expand...
Click to collapse
You may try to Un-Check the "advanced" setting of USB conection (Settings>Connection>USB to PC setting.... it works for many other USB related problems.
When you installed the GPS for TomTom did you choose to use COM8?
That breaks wireless modem on Orange UK M3100 and UK T-Mobile VarioII's..(and you get EXACTLY the behaviour shown - as well as an error if you try to turn off the advanced mode for usb connect on activesync) so i guess its the same on all tytn's..
try changing any com ports you have set to different values and see if it works..
USB Modem problems
Hi,
If all esle fails, try pdanet. It can be used on trial free for 10 days and then costs $20 from memory. It works first time, every time for me after weeks of hassle with usb modem.
Highly reccommended for none techies.
Richard racer
pdanet web site
I forgot to add the web site
http://www.junefabrics.com/pdanet/
You may still have the same problem with PDANet. I installed it and it connected without any other changes. I was very impressed until the next time I tried to syncronise as the ActiveSync didn't recognise my TyTn was attached (via USB cable)!
However it appears to be fixed by unchecking the "advanced" setting of USB conection on the PocketPC as suggested previously.
Bill
I have a tmobile MDA Vartio2 and I have numerous problems with it and need to upgrade soon but this one I cant sort.
I can't connect via usb to sync with my laptop. If I set up a new connection it will sync but as soon as I reattach to sync it wont recognise the device so I can't keep everything up to date. it isn't the cables - power is fine and they work for other things.
I am runing it as I bought it 17 months ago - no upgrades or cooked roms or changes of any kind.
Can anyone help.
I want to upgrade to something else but I always sell my old ones so I want to sort the issue first obviously even if I sell it.
mobilecat said:
I can't connect via usb to sync with my laptop. If I set up a new connection it will sync but as soon as I reattach to sync it wont recognise the device so I can't keep everything up to date. it isn't the cables - power is fine and they work for other things.
Click to expand...
Click to collapse
Try turning off the 'advanced network functionality':
Start -> Settings -> Connections tab -> USB to PC
That's what I had to do to get that hack called activestin...^WActiveSync to work reliably via USB.
Really, I've not noticed any difference between having it on and off as far as functionality goes, so really, I have no idea what the RNDIS mode stuff is even good for.
I have just tried your suggestion but now it isn't recognising the device at all. It is seeing it as far as power goes - its charging over USB but activesync isn't seeing it.
mobilecat said:
I have just tried your suggestion but now it isn't recognising the device at all. It is seeing it as far as power goes - its charging over USB but activesync isn't seeing it.
Click to expand...
Click to collapse
Check activesync itself:
File -> Connection Settings
Make sure "Allow USB connections" is checked.
If that still doesn't work, I'd try the uninstall, reboot, reinstall activesync dance and see if that helps any, provided that you are using activesync under XP.
I'd also be suspecting the sync cable. Recharging a device and getting a data connection are two different things. I have a blue angel that wouls charge via the USB sync cable, but would not sync, XP kept complaining about an unknown device. Turned out it was a broken wire in the cable.
Done all of these already I'm afraid - I have 4 or 5 cables and none of them work for this - and I know they are all absolutely fine.
OK, let's take stock of things. I'm assuming that you are using XP.
Hermes with the advanced network functionality turned off doesn't show up at all when you plug it into USB. So, we have a lower level driver issue going on.
Provided that you have not turned off all sounds in your current sound scheme, does the computer make any noises when you plug the phone in? If the data side of the connector on the phone is in order, the computer will make some kind of beep noise when you plug in a USB device.
Also, have you looked at device manager when the phone is plugged in? With advanced network functions turned on, a network adapter should appear. With out the network bits, it should show up as an HTC USB Sync device.
To eliminate something on the phone software-side (I know, you said that you have not touched anything, but try it anyway, this is windows, the environment that gave rise to the term bit-rot), put the phone into boot loader and plug it in to see if the computer sees it. It should appear as a HTC USB Sync.
If it still doesn't show up, I'd be popping over to another computer and checking to see if the phone will be recognized by that system.
For the past few weeks when I plug in I get references to acquiring network addresses (like a wifi network) but then it does nothing. Now I get nothing at all when I connect apart form power.
I have already tried re-installing active sync (just done it again in case I did something wring too)
I refuse to beleive its my cables at this point because I have 3 in front of me that all worked perfectly before everthing suddenly went wrong. Unless someone had cut all of them at the same time - this couldn't have happenned.
I am going to try and plug into the pc and see what happens (as apposed to the laptop which should have the connection.
I think this is good news (on the part of my laptop) because its the same story on the pc.
mobilecat said:
I think this is good news (on the part of my laptop) because its the same story on the pc.
Click to expand...
Click to collapse
Double edged sword there...
So we have potentially eliminated the computers (good), this leaves the phone itself (non-good).
Hard reset?
Otherwise, I'd start to suspect the USB connection on the phone itself.
I would say that my chances of rescuing this phone rather than getting a new one are getting slimmer
I think it is probably the port itself and I can't do anything about that one
Anyone want to buy one with non usb syncing functionality ?
hey all
Just got in my x1 and it works a beauty... however i am experiencing a strange issue when connecting the x1 via USB to my PC.
I have a MicroSD card, though my PC identifies it correctly and i can browse through it, when i try to transfer certain files ..it takes horribly long time like 2-3 mins for ~ 1 MB or so (which is very bad for a USB 2) and most of the times the connection breaks up, with a Windows error ,saying the connection was terminated due to an I/O error or remote device terminated.
I have the same problem using both Active Sync and direct USB transfer.
I have checked this with 2 different cards and both have the same issue, so its a prob somewhere with the phone...
Did/Is anybody encountering a similiar issue ? Any suggestions.
I have tried changing the USB cables as well as installed the s/w's many times.
Cheers
Try using a shorter cable. Or use something like this:
http://www.incomp.hu/bolt/arukepek/USB -MINI USB GYUJTO.JPG
I have a couple of these adaptors and they eliminated the problem for me. I don't know the reason for the problem, or if I'm right about the length of the cable, but it worked for me.
Never had the problem again.
Try changing the USB hub that you use.
ya..i tried changing the USB hubs and cables as well... still no luck...
I just googled I/O error and there are plenty of topics. I couldn't find anything useful though.
Some people suggest that it is either a pc usb hub malfunction or a defect in the micro sd. Which is strange, because I have never had that problem since I changed my usb adapter.
Keep looking man and if oyu find a solution don't forget ot post it .
ok...i uninstalled my USB drivers and reinstall them on my PC...and things seem to be working fine ,so this is not a problem anymore...though when i tried to do Internet sharing via USB , my x1i froze to death, it happened a couple of times...so need to still look out.
I had similar issue when I use longer usb cables, especially when they are of low quality. With short USB cables the problem seems to be missing, so I guess it is something connected with the USB communication, not exactly X1 issue.