T-Mobile My Email doesn't connect! - 8125, K-JAM, P4300, MDA Vario General

My T-mobile E-mail won't establish a connection. This problem came up after upgrading to xcilion's t-mobile 2.24 custom rom. I've searched everywhere for a solution but no luck. I want to get all my emails back on my mda vario but after it tries to connect, an error comes up - "Cannot connect to Server. Please make sure that you have a wireless network available" My wireless network is fine. if there is a solution, please reply. thanks for any help.

I had something similar, I could pick up my pop3 emails from my home account but could not send any from my handset.
It gave a similar error message.
The solution for me was as follows :-
Select 'messages'
Select 'messaging'
Select the inbox of your home email account
Select 'menu/tools/options'
This should allow you to edit your account details.
Page 1 emails address - ok hit next
Page 2 user info - ok hit next
Page 3 account info - ok hit next
Page 4 Server info - select 'options'
Under connections dropdown - I changed this to T-Mobile Internet
Next
Next
Finish
This allowed my handset to access the T-Mobile gprs connection.
For me, all is now well.
Thanks goes to T-Mobile technical support here in the UK.
Hope this can help or at least eliminate this option.

Related

Orange GPRS XDA settings for pay monthly

I HAVE TRIED ALL THE GPRS SETTINGS ON THIS SITE BUT STILL CANNOT GET IT TO WORK,
BUT IF YOU ARE LIKE ME.
MY FRIEND AS A ORANGE MOBILE SHOP.HE IS GOING TO GIVE ME THE FULL SETTINGS ON SATURDAY 28/06/03. AND I WLL PUT THEM ON THIS
SITE
i have just got back in, and it WORKS, i have a xda on o2, i have unlocked my 02 xda with the software on this website, it is really good. But the settings on this website for the gprs none of them would work. I had an Orange pay monthly sim card with gprs enabled which, when i unlocked my xda, i couldn't establish a connection with gprs so here goes; here are the settings you need:
on the xda today screen
go on (start)
(settings)
(connections)
(connections)
on the,( when needed,automatically connect to the internet using these settings
drop the menu don and tap (new)
and write (orangegprs)
tap (next)
on the (select a modem)
drop the menu don and tap (oncellular line gprs)
drop the menu don and tap (baud rate) and tap (19200)
and tap next
access point name (orangeinternet) and tap finish
go back to (connections)
and tap (dialing lacations) tap dialing patterms change all the settings to G
tap (ok)
on connections tap modify orangegprs
tap modem tap orangegprs,tap advanced,
tap use name servers, tap use specific server address,
in dns 158.043.192.001
in alt dns 158.043.128.001
in wins leave it as 0
in alt wins leave it as 0
tap ok
tap next
tap finish
tap ok
that's it, you're done, but it's important when you connect to the internet, you must go from the today screen - start - settings - connections - connections (again) - and connect. Once you have connected to the gprs, then launch internet explorer.
If you don't do it this way, the 02 software wants to change all your connection settings back to 02.
Hope this helps you all out.
Please give me feedback
HI dave,
I was just going to post a message asking if someone had grps settings for orange in the UK !!!!!
just like you , i had an o2 xda which i unlocked using the fab tools by xda-developers.
i will get gprs enabled on my sim and then try your settings.
You are saying that, once configured, i cant just click on IE to launch the gprs ?
thanks mate
Hi Ali-Butt
I forgot to say you will b asked for a user name and pass word
leave this all blank and judt tick the save box
cheers mate
i am doing the settings now !!!
can i ask, why you have one set DNS settings and another posts by other chaps have others????
i have seen
dns1:193.35.131.194
dns2:193.35.131.195
are these wrong?
thanks mate
HI Mate
WhenI got the GPRS working with the settings I have posted, when I clicked on ie, without connecting to the GPRS first the settings change back to the o2 settings. How I connect is to go to start, settings, connections and connections again and then connect, then the GPRS will connect then I launch ie. Since then I removed from the xda the o2 smart menu from the add and remove programmes now I can just launch ie and I have no problems, at the beginning when I put the settings in and I was having trouble with the o2 settings taking over, for some reason I can't understand the orange settings were all still correct but would not work so even though the settings were still there and correct I had to start re entering them as a new connections all over again. Hope this helps you out, if you have any trouble please post a message on here and I will be more than willing to hepl you.
cheers Dave
HI Mate
pay as you go. i think
dns1:193.35.131.194
dns2:193.35.131.195
it is pay monthly i think but these work
dns1:158.043.192.001
dns2:193.043.128.001
dave
Hi dave,
thanks for your posts.
i can now tell you my findings.
firstly, i created a new connection with the apn "orangeinternet"
using cellular gprs as the line and 19200 as the speed.
If i click on ie.... it connects first time !!!.. works a treat !
if i click on internet on the O2 smart menu, it tries to connect back to O2....
so quick solution, just remove it from the main screen and your laughing!
so mine is all working without specifying any dns settings. Perhaps its all dhcp , with ip / gateway / dns all coming down from orange?
do you think it will make any difference adding them in?
perhaps faster name resoultion?
cheers dave
ali
I dont know why but i cant setup my PAYG orange sim for gprs...pls help
Orange GPRS
Hi,
I'm a bit of a newbie with the XDA, Ive setup as per the instructions above and I'm connecting ok (i think) - as i can send retrieve emails and surf - I'm just a little unsure as to whether it's connecting via GPRS or just by a data call as I dont get the "G" on the screen to signify GPRS - can anyone help please
Cheers
G
Hi, i have this sorted now. you create a new internet connection and use the gprs setting from the dropdown, the only setting you need is the accesspoint name which id payginternet, all other settings are default... even the orange phone trainers couldnt get it working.
:lol:
ABSOLUTELY BRILLIANT GUYS, IT WORKS A TREAT!
LAST NIGHT I WAS SO DESPERATE THAT I WAS GOING TO CALL IT A DAY, BUT… I KEPT READING YOUR POSTINGS AND I THINK YOU ARE ALL SUPERB!!!
MANY THANKS TO YOU ALL. NOT EVEN ORANGE KNOWS HOW TO DO THESE SETTINGS.
I need HELP !!!
I have tried to follow various updates here to connect my O2 XDA via GPRS to ORANGE UK. It have the PPC2003 Cooked ROM and hence none of the above instructions are quite what I see.
However all I had to do was:
start -> settings -> connections -> connections --> created a connection called ORANGE with modem type "Cellular Line (GPRS) -> Next -> "ACCESS POINT NAME" typed: "orangeinternet"
Afterthis do NOT fill in anything for userid or password and just select FINISH.
I also had to: Start -> Settings -> Connections -> Connections -> select ADVANCED tab -> "Select Location" button -> select Mobile and press Edit button -> Select DIALING PATTERNS button -> For ALL entries select "G" instead of the default "+EFG".
With all above done I CAN connect to internet and even connected to my ISP WEBMAIL but it is slow. I also do NOT get the "G" icon for GPRS.
I am not sure if this is conecting via GPRS or NOT ???
when I type WWW.ORANGE.NET it does say it is connecting via GPRS but I do not see the "G" icon. Any help ???
Also I just signed up for ORANGE UK EMAIL and then tried to via orange.net instruction to configure my XDA inbox but they only recognise a small number of PDAa with PPC2003 connected to a phone via bluetooth or IRD. They do not support PPC 2003 or XDA.
HOW Do you configure the XDA inbox to connect to orange pop3 and smpt server and download mail ???
PS: I can ping SMTPOUT.ORANGE.NET but no pop3 server...
Thanks for any help. :!:
I just figure out what to do to get connected to Orange email.
Simply: start -> Inbox -> Accounts -> New Account -> Type in your Orange EMail Address -> Type in your USERNAME and PASSWORD and select "Save password" -> NEXT -> FINISHED.
That is it. I can connect to internet and email via my INBOX and WEBMAIL.
WEBMAIL is slow but inbox is just OK on the move.
Hi I have a XDA II I have unlatched it from O2 I am now on orange I need to be able to send and recieve MMS, the instructions dont seem to work on my XDA, orange say that I am enabled to send MMS.... can anyone help please Thank you
asking about internet sharing with P3600 and P6500
Hello,
i have learned a lot reading this forum and i am wondering if you know about this:
When my PC connect to internet through internet sharing of P3600 i get H mode (HSDPA), then how can i see the real rate of sharing ?
Is it reaching 10 Mb of local network, or else ?
What is the real rate of HSDPA for P3600 ? And for P6500 ?
(1.6 Mb/s and 7.2 Mb/s ? )
Do you think QUALCOMM of SIRIUS P6500 can support overclock ?
Do you know DNS settings for french orange internet with PDA ?
Thanks anyway. Mobility with HTC is much fun and efficiency.
; -))
I also share this experience about energy saving on HTC P3600 and TYTN:
Many users are complaining about autonomy of HTC. I have check settings of internal cards and everything is set - no saving - in extended settings.
Then, i experienced the setting - energy saving - during travels.
I does work, and i get days of battery autonomy.
The most impotant is to set SD card to -ernergy saving, and Wlan, and Wifi, and infrared, and also two other network cards.
Let me know your experience and setting about energy saving please.

Xda2 Newbie

Hi
I hope you don't think me too much of a plank but I've recently bought an Xda2 and am confused as to the best method of getting my email's.
<sigh> not another idiot I hear you say but as far as mobile anything's are concerned I'm a dummy!
I don't want to dial into my ISP every time so if any of you 'Patient' people can help me set up my Xda, I would be most grateful.
Best Regards
Ian G
It's quite easy providing you have a bit of information about your ISP.
Open your inbox - doesn't matter which one, active sync or SMS.
Use the Accounts -> accounts... menu option to open your accounts
Add a new one with the new button.
First settings page: Enter your email address
It'll now try and auto-configure your email settings. I have never known this to work, so hit the skip button.
On the next screen, enter your name as you want it seen, and your ISP's username and password (check the save password too).
I presume this is a regular POP3 account, so leave POP3 selected on the next page, and give it a name - this will eventually appear as a new set of inbox/sent items/outbox/drafts once you've finished configuring things.
Next page, enter your ISP's incoming mail server address, probably [email protected] or [email protected].
For outgoing mail - and I'm presuming you're with o2 here, use smtp.o2.co.uk. Outgoing mail servers usually only allow people to send mail when they are logged on, so your ISP's outgoing mail server will not allow you to send mail if you're connected via o2 gprs. To send mail via the usual GPRS connection, this must be o2's mail server. Leave the domain blank.
Click the options button and on the options page select whether you want to check for mail periodically (Note, due to a crap design decision at microsoft, only the set of email folders that was most recently viewed is synchronised). Select "The Internet" as the connection (presuming you want to use GPRS or Internet passthrough, and you haven't change the default O2 connections).
On the next options page, leave each checkbox blank, and on the final page you can opt to receive whole messages or just the header + a certain amount of included message body.
Once you click finish, things should start working, and you should be able to select the new ISP's inbox, write messages, and send them with the icon at the bottom of the screen.
Let us know if you get into any problems.
Much obliged to you A.C
I will give it a go thanks for your patience!
Best Regards
Ian G
Set that up ok A.C
Now I get "Unable to connect: you have no modem entries created and no network card present"
What do I do now A.C - bearing in mind that I haven't entered anything into the Xda2 yet, only got it this afternoon!
Thank you
Ian G
PS - I would want to connect GPRS (I Think) <embarrased smile>
If you dont have any modem connections in settings/connections/manage existing connections, you will have to create one, tab new give it a name, chose celllular line gprs, tab next , acesspoint name! dont know about UK settings but here its: internet, tab next , well dont know what to use in your network, here we dont need to fill in anything, tab finish..Now if you then tab and hold you new connection there comes a pop up menu:delete / connect chose connect and if your settings are correct youll see ( after a info pop up) two arrows at your signal strengh indicator, and you are connected...to disconnect hold down your hang up button..using your inbox, send or recieve should start up your gprs connection automaticly..
Dont know if was any help, but anyway, good luck.
GSM61

Hi from a newbie and a request for email help

Hi all,
Great site you have here. Read up lots of interesting information before deciding to buy the XDA Mini S recently.
I'm very happy with the handset for the most part and have got it all set-up and used Active Synch successfully but for the life of me I cannot set-up the email. I have input all my details including POP3 info and such like but when I press send/receive it says its connecting - activates O2 Active in the GPRS session - then says finished, but without sending the message in the outbox or getting any new ones!
Anyone able to help as its driving me mad.
Hopefully installing Tomtom (when I get it) won't prove this difficult!
Many thanks in advance for any help anyone can offer.
Cheers
Guy
make sure that you have set the GPRS connection to your ISP
Hello
I am in hong kong. I had that experience before. I checked the email setting. Then, in server info page, tap option. You will then see option (1/3) make sure to choose the connection to your ISP GPRS. Tap next, tick outgoing server. Tap next --> done.
OK?
Hi,
Thanks for the reply but I don't think that has made any difference.
If it helps I have a btconnect.com email address and am using Outlook 200 on my PC.
Thanks
Guy

Wifi prority over 3G

Hi
I was wondering how to know if WiFi has priority over 3G when its enabled because I notice when I have WiFi enabled and do send and receive in my outlook it's turning on the data connection option in connectivity (thats 3G I'm guessing) and downloading stuff. Ideally I'd like it to use the WiFi if its enabled but am not sure if it is?
Can someone clarify please!
Thanks
I'd like to know the answer to this too.
The only solution I've found which is quite crap to be honest is to set up a fake dummy connection or go
All settings > Connections tab > Connections > Advanced tab > Select Networks
Then choose My ISP or anything that doesn't have a modem connection defined. You'll then have to turn on wifi whenever you want to access the net. This isn't exactly ideal to be honest.
From what I've found out today and from searching on here is that it's the windows mobile live client has got it built in to prioritize GPRS/3G etc over Wifi ...
utter crap so I looked up alternate ways to get hotmail you can use pop3 and stuff but not sure it will sync like IMAP does, but that's the only solution I've found for now. So change the network connection to something other than mobile web when you're on wifi then change it to mobile web when you're on the streets etc and don't have wifi access.
Must be a better way though??? There's been so many people ask this on this forum and everyone of them got half arsed replies.
Outlook plus pop is ok, that is it use wifi if it is available and 3G otherwise. The problem is on hotmail accessed using windows live.
I found a solution in using HTTPMail provider 1.5 to access hotmail (it is not free but cheap enough). You can find it googling around.
I read reports around about problems during installation so I simply extracted the files (HTTPMail.dll, MIME.dll, HTTPTransport.dll and HTTPMailReg.exe) from the cab and copied them under \windows, registered manually HTTPMail.dll, MIME.dll and HTTPTransport.dll using regsvr_arm.exe (you can find it at http://forum.xda-developers.com/attachment.php?attachmentid=80255&d=1207768826) and registered the software using HTTPMailReg.exe
After installation an hotmail account can be created using this procedure.
Open Inbox
Tap Accounts and choose "New Account"
Enter your a fake e-mail address (not hotmail, otherwise windows live kiks in) and tap Next
Skip auto configuration (otherwise windows live kiks in) and tap Next
Set the user name to your complete e-mail address, enter your password, check the "Save password" option and tap Next
Set the Account type to HTTP and tap Next
Depending on which service you are using enter "hotmail" or "msn" (without the quotes) for both the incoming and outgoing server names, leave the domain field blank and tap the "Options" button
Set the connection to "The Internet" and tap Next
Set the maximum amount to fetch for each message or accept the default settings and tap Next
Set the maximum age for the downloaded messages and tap Next
Good luck.
i would be interested in this too.
at home, i have a wifi router and i'd like the phone to use that connection when reachable/available. then, when i'm not at home and there's no other wifi available, without doing any manual setting, it should skip to 3G.
is the device working like that by default? any special settings needed?
eXelero said:
i would be interested in this too.
at home, i have a wifi router and i'd like the phone to use that connection when reachable/available. then, when i'm not at home and there's no other wifi available, without doing any manual setting, it should skip to 3G.
Click to expand...
Click to collapse
I use my phone exactly like that.
eXelero said:
is the device working like that by default?
Click to expand...
Click to collapse
For internet browsing and POP email yes, for hotmail no (se above post).
oruam57 said:
Outlook plus pop is ok, that is it use wifi if it is available and 3G otherwise. The problem is on hotmail accessed using windows live.
I found a solution in using HTTPMail provider 1.5 to access hotmail (it is not free but cheap enough). You can find it googling around.
I read reports around about problems during installation so I simply extracted the files (HTTPMail.dll, MIME.dll, HTTPTransport.dll and HTTPMailReg.exe) from the cab and copied them under \windows, registered manually HTTPMail.dll, MIME.dll and HTTPTransport.dll using regsvr_arm.exe (you can find it at http://forum.xda-developers.com/attachment.php?attachmentid=80255&d=1207768826) and registered the software using HTTPMailReg.exe
After installation an hotmail account can be created using this procedure.
Open Inbox
Tap Accounts and choose "New Account"
Enter your a fake e-mail address (not hotmail, otherwise windows live kiks in) and tap Next
Skip auto configuration (otherwise windows live kiks in) and tap Next
Set the user name to your complete e-mail address, enter your password, check the "Save password" option and tap Next
Set the Account type to HTTP and tap Next
Depending on which service you are using enter "hotmail" or "msn" (without the quotes) for both the incoming and outgoing server names, leave the domain field blank and tap the "Options" button
Set the connection to "The Internet" and tap Next
Set the maximum amount to fetch for each message or accept the default settings and tap Next
Set the maximum age for the downloaded messages and tap Next
Good luck.
Click to expand...
Click to collapse
Can you run over this please as I'm not getting the screens in the order you've written them.
1. First screen I get email address so I put in a fake one.
2. Second screen I get "Your Name" field and then "Account Display Name"
3. Third screen I get "Incoming Mail Server" ... what do I put here? You said "hotmail" or "msn" ... but what exactly... pop3.hotmail.com or what?? and other field is account type. I see HTML there so I choose that.
4. Fourth screen is "Username" and "password" I put that as my hotmail username (not fake) and proper password...
5. "Outgoing Mail Server" ... again what to put for this?? Advanced settings on this page ... I've set it to "The Internet"
Left the rest of the other pages as default when I go to hit send and receive I get an error saying:
"The URL does not use a recognized protocol (80042001) Error Source: HTTP Status: Logging On"
hmm??
oruam57 said:
I use my phone exactly like that.
For internet browsing and POP email yes, for hotmail no (se above post).
Click to expand...
Click to collapse
sounds great! thanx for the info!
DaBountyHunter said:
Can you run over this please as I'm not getting the screens in the order you've written them.
1. First screen I get email address so I put in a fake one.
2. Second screen I get "Your Name" field and then "Account Display Name"
3. Third screen I get "Incoming Mail Server" ... what do I put here? You said "hotmail" or "msn" ... but what exactly... pop3.hotmail.com or what?? and other field is account type. I see HTML there so I choose that.
4. Fourth screen is "Username" and "password" I put that as my hotmail username (not fake) and proper password...
5. "Outgoing Mail Server" ... again what to put for this?? Advanced settings on this page ... I've set it to "The Internet"
Left the rest of the other pages as default when I go to hit send and receive I get an error saying:
"The URL does not use a recognized protocol (80042001) Error Source: HTTP Status: Logging On"
hmm??
Click to expand...
Click to collapse
1. Ok.
2. Insert whatever you like.
3. Insert literally "hotmail" or "msn" and select HTTP.
4. Username should be the complete address, for example [email protected], password ok.
5. Again, insert literally "hotmail" or "msn", advanced setting ok, do not check Outgoing... and Use the same... should be grayed (disabled)
Before that you must register the DLLs (using regsvr_arm.exe) and the software (using HTTPMailReg.exe) and soft reset.
Followed all of that exactly as you said registerd the dlls and the software soft resetted and got a different error 80042002 HTTP Forbidden
DaBountyHunter said:
Followed all of that exactly as you said registerd the dlls and the software soft resetted and got a different error 80042002 HTTP Forbidden
Click to expand...
Click to collapse
I'm sorry but can't say what the problem is.
Just in case this is my account configuration (after the initial configuration I edited the address on the first page to the correct value, maybe you should try this too).
It sounds to me as though the people with the problem of cellular data connection kicking in when there is a valid wifi connection ought to examine the settings in whatever application is playing up.
e.g. someone mentioned that pocket outlook opens a 3G connection instead of using the wifi connection. In this case go into email settings (windows messaging application, menu/options then choose the email account that is causing the problem) click on "edit account setup" then press "next" 3 times and press on "advanced server settings". Check what is set under "Network connection:" In order to use the currently available connection this must be set to "The Internet" If you have set it to your cellular data connection for instance "orange internet" it will always use that connection and ignore the wifi.
gadgetgaz said:
It sounds to me as though the people with the problem of cellular data connection kicking in when there is a valid wifi connection ought to examine the settings in whatever application is playing up.
e.g. someone mentioned that pocket outlook opens a 3G connection instead of using the wifi connection. In this case go into email settings (windows messaging application, menu/options then choose the email account that is causing the problem) click on "edit account setup" then press "next" 3 times and press on "advanced server settings". Check what is set under "Network connection:" In order to use the currently available connection this must be set to "The Internet" If you have set it to your cellular data connection for instance "orange internet" it will always use that connection and ignore the wifi.
Click to expand...
Click to collapse
I can only choose "Internet" under email settings and not my cellular data..?
The options I have are:
Orange WAP
Orange MMS
Orange Internet
Work
The Internet
I ended up just putting in my hotmail details manually using POP3 and set it to use the pop3.live.com:995 and smtp.live.com:587 rather than this whole HTTP issue with SSL and authentication for outgoing and inbound mail. "The Internet" for the network connection to use and made sure it leaves messages on server so now it'll sync without removing them off the inbox and uses the wifi first rather than the 3G.
gadgetgaz said:
It sounds to me as though the people with the problem of cellular data connection kicking in when there is a valid wifi connection ought to examine the settings in whatever application is playing up.
e.g. someone mentioned that pocket outlook opens a 3G connection instead of using the wifi connection. In this case go into email settings (windows messaging application, menu/options then choose the email account that is causing the problem) click on "edit account setup" then press "next" 3 times and press on "advanced server settings". Check what is set under "Network connection:" In order to use the currently available connection this must be set to "The Internet" If you have set it to your cellular data connection for instance "orange internet" it will always use that connection and ignore the wifi.
Click to expand...
Click to collapse
I have Telenor/Vodaphone in Sweden and am having similar difficulties. It works well to use "The Internet" if I am on a wireless network. However, if I am without wireless I get connection error and have to switch network to "Telenor Internet" for it to work. Can anyone help out?
I'm currently trying to resolve this same issue on my girlfriend's MWg Zinc II running WM6.1.
The strange thing is, I have a Samsung Omnia, also running 6.1, with (as far as I can tell) the exact same setup for email and connections, but I don't have this issue.... ie when I'm connected to wifi and I sync my hotmail, it uses the wifi connection and does not try to connect using cellular data.
gadgetgaz said:
It sounds to me as though the people with the problem of cellular data connection kicking in when there is a valid wifi connection ought to examine the settings in whatever application is playing up.
e.g. someone mentioned that pocket outlook opens a 3G connection instead of using the wifi connection. In this case go into email settings (windows messaging application, menu/options then choose the email account that is causing the problem) click on "edit account setup" then press "next" 3 times and press on "advanced server settings". Check what is set under "Network connection:" In order to use the currently available connection this must be set to "The Internet" If you have set it to your cellular data connection for instance "orange internet" it will always use that connection and ignore the wifi.
Click to expand...
Click to collapse
On both phones, when I "choose the email account", the next screen to appear is the Windows Live settings screen (where you cannot select the options you mention), not the standard email settings screens... so this method does not work for me.
Smackhacker said:
I have Telenor/Vodaphone in Sweden and am having similar difficulties. It works well to use "The Internet" if I am on a wireless network. However, if I am without wireless I get connection error and have to switch network to "Telenor Internet" for it to work. Can anyone help out?
Click to expand...
Click to collapse
I've had the same problem on my new Touch Pro 2 on T-Mobile, but didn't have it with my Vodafone v1615 (HTC TyTN II).
If you still have this problem, may be worth taking a look at:
http://forum.xda-developers.com/showpost.php?p=4063850&postcount=4
This has fixed my problem.
I have had this problem with windows live for over 4 years, all other applications will use wifi over 3G if its available.
Windows live will only use 3G, which is an absolute nightmare when traveling as i dissable data and make use with WIFI in hotels and cafes.

Email Setup/Connection Problem

Hi guys, I been browsing the forum for a while - decided to sign up now due to getting hold of my first smart phone.
I've set up my email account (pop3) it worked the first time yesterday, received and sent emails.
Now today, when I receive I get nothing, no messages, and when I send one i get this message:
"cannot connect with current connection settings. the change your connection setting, tap settings."
clicking on settings brings up the t-mobile settings tab etc, but I'm not sure what to change here as I'm pretty new to all this!
and I'm just wondering if I need to change anything - as it worked yesterday but not now even though i haven't changed anything.
Any ideas?
Thanks in advance.
I used to get all kinds of hassle like this with my HTC Advantage. It would work perfectly for a while, then it would not allow access, so I'd have to re-input the SAME settings all over and it would seem to work again (fortunately, it seems to be pretty well behaved nowadays!)
So long as your pop3/send/recieve/SMTP settings are all good [make sure that login names etc are all as your email provider states, usually full email address and password and smtp/outgoing *DOES* require authentication]- sounds like you might want to check on your connection settings (I assume that the internet is not working either? Or MSN messenger?) B4 going into settings you will need to find out EXACTLY what your APN (access point name) address is for your specific carrier (there are typically several ones per carrier - usually one for contract and one for PAYG) and the user name and password.
Then check/update your connection settings. You can go and edit the existing setting - you will need to choose a name for it (there should be a default) and then you may have to 'select a modem' - typically I select 'Cellular Line (GPRS, 3G)', as it works best for me [on another device however, I select GPRS only, as there is poor 3G reception here in the office and it causes the connection to find a 3G signal and try to connect to it, to no avail though and thus it drops the connection - but hopefully you wont experience this!]
Next update your: 'APN' and the 'User Name' and 'password' (those 3 things will be supplied by your carrier) and save it. And HOPEFULLY that should do it - it can get a little more complicated than that, but I'm hoping that you dont have to get into setting up work networks/proxy servers etc - I can do that and have some data for it, but I'm not very good at exaplaining it I'm afraid it's something I've learnt on a trial and error basis, as I'm not a techy/network specialist AT ALL
HTH
double post*
thanks for your reply!
as far i know all my email info is fine, but I shall try again after work. only details I might have to get is t mobiles. might have to look on the net. but i'll try what you've suggested.
but the net is working fine! I'm using it now...will give it some trail and error.
thanks, and till later!
In which network are you? And which country?
Hello - I'm on t-mobile in the UK
I'm thinking of doing a total hard reset - now my googlemail isn't working ! and that was yesterday.
Just for good orders sake:
T-Mobile APN Configuration
For both contract and pay-as-you-go T-Mobile customers in UK the following APN settings are used:
Name: TMobile GPRS
GPRS APN address: general.t-mobile.uk
Username : user
Password: wap
- other settings can be left blank.
Apologies if you already know how to do this, but I just checked on the HD2 and you do the following;
GOTO the Settings tab (last one).
Hit MENU (bottom right)
Hit CONNECTIONS icon
Hit CONNECTIONS
Select (if you're accurate enough.... ) 'Manage Existing Connections' and follow the path - you may want to just re-input the above to make sure you know all is well then save it (finish)
Just a thought.
Thanks alot for that blackblade, i can use that as reference, will try again in abit - I've done a phone reset for now.
cheers fella. very helpful.
well guys, I've tried checking and changing those details - still no joy. Not sure what to do with this now to be honest!
Not sure if you've resolved this, but I had the same problem with t-mobile.
You need to deselect "use proxy server to connect to the internet" in the t-mobile internet settings, for some reason this gets selected on set up. Once you've done this you should be away!

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