Hi I have looked on the forums and have found a bit about phone insurance. I stood on my XDA exec ( I know what a c**k) its knackered. The screen has popped the silver bit on the back has come up in one corner and the flip / rotate mech snapped so the screen flaps about in the wind.
Yes I was drunk
Yes I am stupid
Yes I have made a claim.
I have sent it in today to LSG (lloyds tsb phone insurnace). From looking at other web sites my concerns are as follows :-
1) They will not be able to get the parts to repair the exec.
2) If they replace my phone they will not be able to get an O2 one (I know the imate is the same but I like it in black).
From what I have read elsewhere people have had a real issue getting top of the range PDA's fixed (unless its by the network insurance when they mostly get new ones) Most of the time people get offerd a cash settlement.
Has anyone else claimed through Lloyds phone insurance or any other 3rd party insurance and got a replacement phone ?
If they want to settle for a cash sum. How much should it be ??
any help on this would be good ???
Have edited my first post to be more specific. Anyone ??
here is the answer to anyone who is interested. they tried to get me to take a nokia n91 or n80. I said no.
told them I wanted an exec or the cash. after about 10mins of holding ect I got a supervisor who tried to tell me how good the 91 was. I still said the same. put on hold again.
they came back on and said your exec is in the post.
here's the deal. full new boxed o2 xda exec.
I got my first on in feb 05. this one feels much more solid. the screen flip is much tighter it has come with new rom installed. seams faster.
phone signal is better.
the whole unit seams much more soild than the first one??
could it have been that my first unit was a recon ?
anyway very happy
It seams I spoke to soon. The screen has started to flicker (brown lines jumping all over the place) this is very random but the unit has done it about 5 times now.
It will have to go back.
Can I ask for Cash instead of a new phone ??
Phoned them. Sending it back.
Will make me a cash offer when the get the phone back.
Think im going to go back to Ipaq. Had nothing but problems with this phone.
Hi I have just had my claim paid up by the same insurance (lloyds bank) They told me they do not have any xda replacements and would either give me a nokia n91 or cash settlement I went for the cash they paid me £450 for a xda IIs (ba) £450 is the maximum they pay out so you would more than likely get the same.
I have been informed by a supervisor today that the max they will pay out is £600. They use GSMarena.com to price up what they pay out. Universal costs around 550 - 650 GBP depending on where you look.
The girl on the phone said they will price it on the day the get the damaged one they sent me back. They have 3 suppliers (she would not name them) and they take the average as the units value. I would think they then knock a bit off.
I expect at least £500.
andytl
How quickly did they pay you. I have read on other sites it takes them ages to sort it out.
If you look on there website it states a maximum figure of £450 I doubt they will go over it.
I am a platinum account holder and should be covered up to 600 GPB
We will see I will post when I find out.
Lloyds TSB insurance
Hi!
I've claimed for 2 Xda2i machines that I lost via lloyds TSB insurance which is part of my gold account. each time they've been great at sorting things out for me.
My last claim they informed me they had no replacements and so like others have already mentioned, went for the cash settlement. They paid me £450.
You can only claim twice in every yearly period so I've used up my 'allocation' as it were! I'll ring them next to see when I'm allowed to claim again if needs be. To minimise my risk, I've started carrying my phones in aluminium cases, in my pocket where they cannot fall out and get lost/broke screens again !
I recommend lloyds tsb insurance via lifestyle services group - quick hassle free insurance !
Cheers! Dennis! West London UK!!
Well got the call today. £569.00 offered and taken.
Going to jump ship to ipaq hw6915 here I come.
Ill no doubt be back.
Related
I've had a vodafone nightmare.
I called to get a pac code last week in order to migrate from vodafone to O2 to get an Exec. I was literally in the middle of ordering an Exec when Vodafone called me back and said, "We know you're leaving because you can't get an HTC Universal from us, well we've found one for you, we call it the Qtek 1620."
Erm, I said, that's not a Universal, it's a Blue Angel. Queue a long debate on the phone with them, the guy assures me it's definitely a Universal and even describes the rotating screen. I say fine, but please record my concerns...
Then followed days of broken promises regarding delivery... mistake after mistake, somehow they sent it to Newbury instead of Sheffield (easy mistake to make, of course!) and ultimately it arrived this morning... and guess what I received: A Vodafone VPA 1620, aka a Blue Angel. Grrr.
More long converstations resulted in, 'sorry but there's nothing we can do.'
So now I'm waiting for news on my order with O2 and deciding whether to return the 1620 or ebay it and maintain the minimum payments on the contract - I'd only be about £30 up in the long run but the cash in hand would be nice for Christmas.
And pity my poor work colleagues who've had to put up with my moaning about all this for the last week!
Matt S.
I'd return it - claim compo for being blatantly lied to and demand your release code and if anyone refuses you, escalate to the highest possible.
Returning my VPA 1620 to vodafone. They've given me some credit on my account (which is fine since my wife still has a vodafone handset on the same account) and made the expected copious apologies.
Ordered an xda exec from Mobilefun.co.uk which went through smoothly except for a statement at about 2pm 'yes it's in stock, in fact yours is being prepared for dispatch right now' to, at 4pm, "sorry we're out of stock - we should get some more in on Friday".
I'm beginning to think somebody upstairs doesn't want me to get a Universal!
This just isn't meant to be. Mobilefun now say they won't be getting any on Friday as O2 can't supply them, and they can't give any update on when they'll be able to. What a mess!
o2 stores have them in stock - either that or try onestopphoneshop
Probably because every man and his dog are buying them on cheap contract then ebaying them for a profit...
Not that its not a good idea, but a bit greedy and upsets the poorer people that want the phone and contract but dont have oooodles of money.
In Europe during the first 6 workdays after signing and 'activating the service of a contract' it can be cancelled without any reprecussions. During the first 2 weeks after something was 'bought' it can be returned to the seller to get a refund when a product doesn't do what you expect from it. Perhaps something to think of. This is settled by law and even if companies say it is impossible they never are above the law.
grtzzzz roel..
I'm not really sure whats going on with the o2 EXEC.
They are giving them away .. by the thousand weight.
I'm still waiting for one now, its on 'back order' and has been for some two weeks. They've even offered me an XDA IIi for free on o2 200!
I suspect they will either not have anymore of these coming in or something will change, probably the price or locking the sim/software to deter reselling.
Just hoping I get one now for the pre-agreed price and within my lifetime.
*sniff
onestopphoneshop don't have any. O2 say they do, but only at £150 :-(
hi
try this , a dedicated thread about how to get exec cheap
http://forum.xda-developers.com/viewtopic.php?t=32105
Thanks but I am getting it cheap ..
£149 + £15 a month o2 400
I just dont seem to be getting the f*** handset.
Still waiting after two weeks!
Hiya, Does anyone know of anywhere in the UK I can get my screen replaced or where I can get a new screen from? Sadly, theres a crack developed on mine and a load of dead pixels. cheers
Mine too. I haven't a clue how it happened. I sent it away for repair but the supplier said that there are no screens available... anywhere!
If you have any look, please post.
Cheers.
Hi both
If you have the xda exec go to your local o2 store and pay to send it away for a repair (if you have warranty this will be free!) and you might be lucky like me and some others and get a FREE replacement
You need to be the orginal owner of the xda exec though I think as I had to show proof of purchase even to send it away to get an estimate for the repair via o2.
With what oyu say about their not being any screens this might explain o2's stance saying they can't repair it within 7 days so you have been given a replacement instead :?:
Yeah, im with T-mobile. I think I heard that HTC will repair them for any except O2 who do it themselves which seems to tie in with what you are saying. I shall keep you posted.
Andy....did you meant warranty or insurance.... in the UK I have been quoted £115 plus vat i believe for a oem lcd.... problem is placing the actual order as you can see from my attatchment :evil: ...I have dealt with this chap ages ago and see that his atitude twards buisness has not changed :?
BR
I tried looking on ebay / web for replacement LCD screens etc and it was going to be about £160 with a 3rd party repairer and that would have invalidated the 2 year warranty you get with the o2 exec so I went into the o2 shop and admitted that I dropped the xda and paid them £17.50 to send it away for an estimate.
They wrote on the form cusotmer dropped it and screen broke and as I say they sent me a replacement wihtin 14 days of me taking the exec in.
Putting what I experienced and PinkySlayer's comemnts together I think this is because they have no screens to replace them with so if you have an exec bite the bullet pay the £17.50 to send it away and you might get lucky too :lol:
Note I didn;t have their insurance or anything other than my receipt to say I purchased it form o2 6 months earlier.
Thanks for all the comments.
O2 suggested either an O2 shop or the XDA Repair Centre and as the shops as a PITA to get to, I decided on the Repair Centre. My mistake. I'll take the advice here and get to a shop and see what occurs.
Cheers,
Ged.
here in austria you will be charged about €300 for rapair...
spend another €200 and you´ll get an new universal :roll:
cheers!
Replacement LCD
Give this very helpful gent a call His number is in the auction his name is Joe and he is honest.
http://cgi.ebay.co.uk/O2-XDA-EXECUT...936600QQcategoryZ3312QQtcZphotoQQcmdZViewItem
UPDATE
I eventually took my Exec to an O2 shop and they agreed to send it away for repair but explained that I would probably have to pay at least a couple of hundred. I then happened to speak to our O2 account manager and she said that if I had called her, she would have sent me a new replacement without question! Obviously, I rang the O2 shop and asked if I could have the unit back but no, I would have to wait 28 days before I could request it's return.
Earlier today, 27 days after dropping it off, I received a text to say it was ready for collection and guess what? It was a brand spanking new unit, replaced under warranty - no charges!
Cheers,
Ged.
replacement screen
This thread seems a little old but I think it's still relevant and in need of an update. I broke the screen on my vodafone v1640 for the second time, and found it difficult to locate anyone who sells screens. Here are my findings:
There seem to be two ebay sellers that have them - this one and this one.
Both seem to be priced right around $160US shipped.
Beware of ebay sellers that keyword-spam and try to sell you other kinds of LCDs. If you find it for less than $100, it's probably not the right one. A seller that seems to do this a lot is called easyworldwidetrading.
Once you actually find one, it's actually not that hard to replace the screen yourself. It took me 10 minutes - you just need the soft pry tools that ipod hackers use, and the "confidential service manual" from HTC. It can be found elsewhere on this board(but you can PM me if you can't find it).
http://www.pocketpctechs.com seems like a reputable joint, but they don't say they sell the screen by itself, only installed - if anyone's gonna break my stuff, it's gonna be me. I'm going to give them a call and see if I can pick one up from them, as they are "stumbling distance" from me.
About Qtek 9000 LCD screen, I found this on Ebay.fr
http://cgi.ebay.fr/LCD-For-MDA-Pro-...ZWD1VQQ_trksidZp1638.m118.l1247QQcmdZViewItem
http://cgi.ebay.fr/ACX526AKM-7-Ecra...ZWD1VQQ_trksidZp1638.m118.l1247QQcmdZViewItem
Comes from China...
I have a project where I will be porting an application (VB and SQL) to WM5.0 and the target is expected to be an O2XDA Exec, Orange SPV M5000 etc... Universal??
Anyway I am trying to figure out if these are dodgey at all but there seem to be plenty of new O2XDA Exec on ebay with prices way below what the same units would/should cost from O2 et al without contracts.
I expect a few members might have bought from ebay??? so asking what peeps views are.
The sellers always seem to have 20 or so units but everything is anonymous and seem to have to part with money in advance and cannot do this in person so more than a bit cautious.
I am going to need a couple for development and testing.
Regards,
Dom
Universal from Ebay
I bought my brandnew O2 XDA Exec from Ebay for less than 2/3 the price you would pay for it from any 02 shop. No problems at all
OP, you've just described Ebay as whole ;-D
I suppose it's like everything else on that site: sometimes you get a good deal, sometimes you get burned. Personally I had good and bad experiences on Ebay, just like any other 'ad board' site or magazine.
EDIT: check out this post: http://forum.xda-developers.com/viewtopic.php?t=53525&highlight= for a cautionary tale...
Re: Universal from Ebay
elkitos said:
I bought my brandnew O2 XDA Exec from Ebay for less than 2/3 the price you would pay for it from any 02 shop. No problems at all
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Click to collapse
From an individual or a trader outlet?
Sorry to ask but these are not cheap enough to make a mistake.
Regards,
Dom
mdaexecfan said:
OP, you've just described Ebay as whole ;-D
I suppose it's like everything else on that site: sometimes you get a good deal, sometimes you get burned. Personally I had good and bad experiences on Ebay, just like any other 'ad board' site or magazine.
Click to expand...
Click to collapse
Ditto, why I was asking. Don't want to get burned for £500 and no XDA's.
Found what seemed to be a good deal at about 2/3 (£280) of the RRP (£400 ish) from one ebay trader. I wanted to exchange cash in person and all of a sudden it wasn't possible and there was this reason and that reason why they couldn't... all sounded far too dodgey to me.
BTW it was someone from O2 shop that said look on ebay when I said I just wanted the phones without the contract.
Dom
I got my MDA Pro from eBay for £250. It was brand new and sealed, I am very happy with it.
You have to be very careful when you buy from eBay.
Always email the seller and ask if you can collect and pay cash. If they refuse then ask yourself why? Maybe its dodgy - sometimes it maybe genuine.
Also check their previous selling history - if they have never ever sold any pdas/phone and suddenly they have 20 PDA's for sale then be careful - usually very dodgy.
Good Luck...
On the matter of refusing to accept cash to be fair I suppose I'd be the same. When you bet on something it clearly tells you how the payments are accepted: usually paypal.
Personally if someone bought my 500pounds device and wanted to switch the payment mode to cash right after winning the option, the alarms bells would be ringing too. I'd probably just say no and explain the above but some people don't like saying no and rather make crappy excuses instead... in which case the alarm bells would then be ringing in the buyer's ears this time round...
From an individual.
mdaexecfan said:
On the matter of refusing to accept cash to be fair I suppose I'd be the same. When you bet on something it clearly tells you how the payments are accepted: usually paypal.
Personally if someone bought my 500pounds device and wanted to switch the payment mode to cash right after winning the option, the alarms bells would be ringing too. I'd probably just say no and explain the above but some people don't like saying no and rather make crappy excuses instead... in which case the alarm bells would then be ringing in the buyer's ears this time round...
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Click to collapse
Oh wasn't before winning, insisted on emails with bidders before he would accept any bids from you. Would cancel bids otherwise.
It looked like he had the items as a fixed price and would sell direct just not through ebay and so no ebay protection etc... why I asked face to face and cash.
Regards,
Dom
what kinda apps r u gona be porting?
I am porting amateur radio logging, prediction and rig control software(last one a bit of a non-starter as these do not have USB host and not sure can get rs232 connectivity working).
There will also be some additional Oracle, sql2000 and sql2005 monitoring apps written using VB .net
Regards,
Dom
I bought my O2 XDA Exec from Ebay, Paid $650.00 for it new in box and have had no problems with it. The seller was UK based and I live in the USA.
Well, my contract with O2 was up for renewal a couple of months ago and I said that I wanted my PAC code as I was going to switch to Orange as I wanted a Universal. In the end O2 said I could have a new O2 Exec for FREE on a O2 500 tarrif for £25/mth. Of course I accepted.
Dom,
I got a refurbished Vodafone V1640 from a business seller on ebay for £240! It came with everything in its original box. The only flaws were a small scratch on one of the hinges (stated in description) and a little polarisation flaw on the screen (NOT stated in description, but it's not too much of a problem). Overall I think I made a good purchase.
Hi fellow site users!
I have a 3 weeks old Exec that has done nothing but be an expensive paperweight since I've had it! See my other posts about the Active Sync/Outlook problems I've had with it!!
I've therefore decided to sell it off and thought I'd offer it here for first dibs to you guys rather than have the time waster bids on eBay.
history - I took it out of the box, setup a new partnership on my laptop and when it sync'd only 24 of my 88 or so contacts showed up on the exec's display - no amount of tweaking, settings changes, selecting show all shows the rest up. I've had to borrow a friends Xda2i in order to allow me to continue working which has no sync problems at all. These last 2-3 weeks the Xda has sat on my bedside table on a bunch of sales receipts!
In order to quel any of you guys fears, I do have an eBay account with feedback of 311 at 99.1 % and my business eBay power selling account with feedback of 5280 at 99.8% (I will provide these via any PM's )
I will send abroad to the US/Canada/Aus (in fact I sold me, my business partner and brothers Xda2 to USA buyers!).
The unit itself is of course in brand new condition. Nothing is missing, I've not opened the software. The only thing I've done is update to the latest ROM from 02's website. It's currently in Corporate mode too. I've not installed any programs, nor have I used the phone. I've only tried to sync it with my laptop - it's the only use it's had! - I also put a screen protector on as soon as I peeled off the 'shipping sticker' on the screen.
Similar Exec's on Ebay from sellers with decent feedback seem to be in the £300-350 range (lower priced ones are from lower and single digit feedback sellers - which raises the point if they're genuine).
I'd like £325 for this unit and I'm open to sensible offers.
If there's anything else you'd like to know - just ask here or via PM!
Cheers! Dennis! West London UK!!
BUMP*!!
Is the price too high?!
I guess I need to start taking some pics of the Exec and prepare to list it on eBay!
Anyone on here interested?!!!
Cheers!
Dennis! West London UK!!
You obviously haven't looked hard enough, mate!
A brand new one for £250. Yours would have to be offered LESS than that, considering its not new like the one here:
http://cgi.ebay.co.uk/O2-XDA-EXEC-B...46QQihZ019QQcategoryZ3312QQrdZ1QQcmdZViewItem
rubish..... £325 is an absolutelly more than fair price!!....specially if you are able to reassure the buyer that this is not going to be an insurance claim!!... which is more than what you can say about alot of the phones going through ebay! :roll:
WBR
agent003 said:
rubish..... £325 is an absolutelly more than fair price!!....specially if you are able to reassure the buyer that this is not going to be an insurance claim!!... which is more than what you can say about alot of the phones going through ebay! :roll:
WBR
Click to expand...
Click to collapse
Nah, I disagree, £325 is a fair chunk higher than market value. Last as new exec I sold on ebay got £265 and my open box ones about £230. eBay may well be higher than market value as there are less savvy buyers doing their bidding and pushing prices up, not down. Someone using this board is less likely to pay over the odds, which £325 definatley is.
Richard
Yeh,
I think I'll just whack it up on ebay and hope none of the stupid zero bidders wastes the auction!
Hopefully I'll get 'decent' dosh for it !
Cheers guys!
Dennis! West London UK!!
DennisCooper said:
history - I took it out of the box, setup a new partnership on my laptop and when it sync'd only 24 of my 88 or so contacts showed up on the exec's display - no amount of tweaking, settings changes, selecting show all shows the rest up. I've had to borrow a friends Xda2i in order to allow me to continue working which has no sync problems at all. These last 2-3 weeks the Xda has sat on my bedside table on a bunch of sales receipts!
The unit itself is of course in brand new condition. Nothing is missing, I've not opened the software. The only thing I've done is update to the latest ROM from 02's website. It's currently in Corporate mode too. I've not installed any programs, nor have I used the phone. I've only tried to sync it with my laptop - it's the only use it's had! - I also put a screen protector on as soon as I peeled off the 'shipping sticker' on the screen.
Click to expand...
Click to collapse
As soon as the packaging/box seal is broken it is already a second-hand product eventhough totally unused. You have already used the item and changed the original OS in it.
I guess you'll get a better offer if you claim it as a "like new" item.
You interested in trades for this,Dennis?
Brand New, UNUSED Samsung E900?
Let me know ASAP.
Darren.
You're probably best off sticking it on ebay, I have done this with all of my previous XDAs and have always got the proce I was looking for, probably because they were in very good conditon (which yours obviously is) and because of my solid ebay rating. I think people would rather pay a decent price for an item from somebody who is reliable than go with somebody like the guy offering a brand new Exec in the link for £250 (18 feedback and only 95% positive? Would you really risk £250?) Just my two cents.
Fin
Hi,
Cingular will not insure this. Anybody can recommend a 3rd party insurance to cover this phone. Any experience in dealing with them as far as fast claims and other info is most welcome.
Thank you.
Damn it doesn't? Cingular 8125 did, I remember mine got damage and they sent me a replacement for it.
ZzFDKzZ said:
Damn it doesn't? Cingular 8125 did, I remember mine got damage and they sent me a replacement for it.
Click to expand...
Click to collapse
You're good for one year as far as Cingular warranty is concerned.
The only reason I'm get from phones from a carrier.
I've had three replacement HP6515 and one replacement 8125.
PDA phones just have problems, screen alignment, buttons not working, freezing, stuck headphone tips e.g.
Cingular told me the same thing. I believe this is new. They used to insure smartphones, but now they are not. I better be careful with my full priced 8525!!
cingular has never carried insurance on their smartphone, i remember not being able to get one for my moto mpx220. There is a 1 year warranty period but that only covers defects... HOWEVER there is a website that i know of and they are trustworthy that will sell sperate insurance on mobile devices, phones/laptops, etc..
http://safeware.com/
shogunmark said:
cingular has never carried insurance on their smartphone, i remember not being able to get one for my moto mpx220. There is a 1 year warranty period but that only covers defects... HOWEVER there is a website that i know of and they are trustworthy that will sell sperate insurance on mobile devices, phones/laptops, etc..
http://safeware.com/
Click to expand...
Click to collapse
Really? It must of been Sprint and Verizon only then. I know that for sure. They charge ~$6 per month for insurance. I guess Cingular never did that. I have recently switched back.
brmcguire said:
Really? It must of been Sprint and Verizon only then. I know that for sure. They charge ~$6 per month for insurance. I guess Cingular never did that. I have recently switched back.
Click to expand...
Click to collapse
i have been with cingular since 2000 (swbell wireless back then) and they have never offered insurance for high end phones.. which i think is lame.. they only offer insurance on your low end phones and its like $4 a month. why in the hell would i want insurance on a $100 phone then pay $50 for a deductable.. doesnt make sense. your only options is a 3rd party, i know some homeowners insurance will cover it, but then you are talking an even higher deductable..
i havent personally used safeware.com but read some really good reviews on them somewhere. And i do plan on using them one of these days..
I had my 8125 insured with Safeware. I just got my check now for it, about 1.5 months after the claim was made. I had insured it for $500, and I got the full $500. They were pokey, and I had to call them constantly to get updates, but they did do what they said they would. So I'll keep my insurance with them..
Pick up my 8525 tomorrow.. I dunno why, but it's like trying to find a needle in a haystack when it comes to the 8525 in the detroit area..
sk0t said:
I had my 8125 insured with Safeware. I just got my check now for it, about 1.5 months after the claim was made. I had insured it for $500, and I got the full $500. They were pokey, and I had to call them constantly to get updates, but they did do what they said they would. So I'll keep my insurance with them..
Pick up my 8525 tomorrow.. I dunno why, but it's like trying to find a needle in a haystack when it comes to the 8525 in the detroit area..
Click to expand...
Click to collapse
bout time you come join us over here Skot.. and from what i understand most retail outlets are hard to come by the 8525, i ordered mine online, was the easiest for me
Yeah, I've been without my PDA phone for far too long. Can any of you guys imagine getting stuck with using a bloody Motorola C139 for a month and a half? For a temporary use for phone, it's great, but long term use, no thanks..
I'm not surprised that the retails stores are having a hard time getting them. What I'm wondering is if it's a supply not meeting the demand problem, or online resalers just happened to be first in line in getting them.. I guess I was lucky.. The third store I called had one, and it was their last one. My buddy who bought one spent a Saturday calling like 10 different stores or something, no luck. Then he ended up calling a shop just south of where I live and managed to get one.. He loves it..
So, now, I can't wait to get it. I'm ready to start hacking it to bits the best I can.. And maybe this one I won't drop and break.
yeah
HTC the company gives u a 1 year warrenty on products as long as it is not "ur fault" PDA fones have alot of problems, most can be fixed with help from these forums alot can't be. I've had my 8125 7 months now and i just needed it to get replaced. I had these problems:
Screen alignment : (fixed by a patch of loosening screws on the back of the screen)
Stylus not staying in: (placing a towel ontop of the unit and putting alot of weight but not enuf to break the unit on it for overnight)
Unreponsive keys on the keyboard: ( i just got used to dealing wit em )
Touch screen gives out: (time for replacement)
Called up the number supplied by a cingular representative and they ensured me of HTC's warrently sent me a replacement fone and everything with no questions asked accept about my account and the IMEI number and some confirmation things you need to do on the fone. The only thing I didnt like about the replacement fone is that it didnt come with a battery or new battery case cover.
xSoNiCcRaCkErSx said:
HTC the company gives u a 1 year warrenty on products as long as it is not "ur fault" PDA fones have alot of problems, most can be fixed with help from these forums alot can't be. I've had my 8125 7 months now and i just needed it to get replaced. I had these problems:
Screen alignment : (fixed by a patch of loosening screws on the back of the screen)
Stylus not staying in: (placing a towel ontop of the unit and putting alot of weight but not enuf to break the unit on it for overnight)
Unreponsive keys on the keyboard: ( i just got used to dealing wit em )
Touch screen gives out: (time for replacement)
Called up the number supplied by a cingular representative and they ensured me of HTC's warrently sent me a replacement fone and everything with no questions asked accept about my account and the IMEI number and some confirmation things you need to do on the fone. The only thing I didnt like about the replacement fone is that it didnt come with a battery or new battery case cover.
Click to expand...
Click to collapse
that sounds like cingular's warranty by mail (HTC wouldnt have asked about your account, maybe only proof of purchase). Yes the 1yr warranty is great if its not your fault.. but what do you do if it is your fault? That is what we are covering on this thread. Most cell providers offer some kind of insurance on the cheaper "dumb" phones but not the expensive smart phones (this still dont make sense to me). So in order to insure your device you need to seek a 3rd party such as safeware. They will also fix your phone or send you a check in the event your phone is damaged past the 1 year manufacturer warranty..
**edit**
Im not plugging safeware.. they are just the only 3rd party i know that provides insurance on this level for mobile devices
yes
shogunmark said:
that sounds like cingular's warranty by mail (HTC wouldnt have asked about your account, maybe only proof of purchase). Yes the 1yr warranty is great if its not your fault.. but what do you do if it is your fault? That is what we are covering on this thread. Most cell providers offer some kind of insurance on the cheaper "dumb" phones but not the expensive smart phones (this still dont make sense to me). So in order to insure your device you need to seek a 3rd party such as safeware. They will also fix your phone or send you a check in the event your phone is damaged past the 1 year manufacturer warranty..
**edit**
Im not plugging safeware.. they are just the only 3rd party i know that provides insurance on this level for mobile devices
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yes shogun your right, cingular pointed me to www.safeware.com
they have insurance there for the PDA fones but its quite expensive and i frankly think it isnt worth it at all.
im not sure how much it is now but it was like $25 deposit and if your fone is stolen you gatta pay some outrageous fee of like 250-350 dollars depending on the device instead of the norm 50 bucks.
i dunno how much it is now i havent bothered looking. heres a website tho since i kno thats what u lookin for. hope it helps.
I'll tell you what then, tell me where you live, I'll steal your phone, and you tell me if it was worth it or not, especially if you don't have the funds available to replace it right away.
Sorry, but for some poeple, it's worth it. I paid $60 a year for my 8125. Not even six months after taking out the policy, I broke my 8125 beyond repair. They gave me a check for $500 (as that's what I was insured up to when I crated the policy). Okay, sure, it took a little while, but considering I only spend $60 to replace it, it was worth it.
Eventually, when I become rich and can afford to drop $500 to replace my phone without thinking twice, it won't be a problem (hell, even if I were rich, $500 phone, $60 per year, it gets destroyed, I ultimately only end up paying $60 to replace it).. Until then, I like having that kind of protection that Cingular doesn't offer.
One of the claims to fame for Safeware is that there's no deductible, and that they cover your device.
I was thinking that someone had mentioned another site besides safeware.com in this thread, but now i don't see it. Was I seeing things or did someone edit their post?
I too had my 8125 insured with safeware and switched mid-year to my 8525 when I upgraded, but if you go to the safeware.com site now you won't find a selection for a PDA device like they used to have. I wonder if they are no longer offering new policies on equipment like ours? I thought the cost was reasonable for the coverage provided (about $60-70) for a year, but it would be a shame if they aren't offering insurance products any longer on PDA devices.
safeware
I got safeware. $500 insurance with no deductible for $60 / yr.
better than my homeowners could do. better than lockline (cingular) because no deductible. covers memory card too.
good luck.