Hi everyone!
Just had an upgrade to the Exec after having my Xda2i replaced by insurance.
I've put it into corporate mode, setup active 4.1 on my laptop, made backups of anything I needed off a borrowed Xda2i and sync'd all the notes/contacts info.
Installed and created a new partnership with the Exec and all seems ok - it does it's sync function. However, I notice that only about half of my contacts appear in the listing. Going through options I ensure 'Filter' is set to 'all contacts' and 'View by' is 'name'
checked the settings in Activesync and that all appears ok.
Still only half of the contacts appear.
To test, I make a change in Outlook 2003 on a contact that is showing up on the exec, save change and almost immediatley I see the change on the exec's screen. I then make a change in a contact that isn't appeating on the exec and it shows the sync icon working, makes the positive sound.
Still doesn't appear on screen.
Am I missing something stupid ? or is there a setting to 'display all' contacts?
Anyone know how to resolve?!
Cheers!
Dennis! West London UK!
Hi Dennis!!,
You check, if some of yr contacts in Outlokk appear in "Other" field..if Yes, then use the export/import function of Outlook 2003, edit in CSV file,import it back, and do the sync... :lol:
Update
I just downloaded and installed the latest ROM from the O2 Xda website. Installed no problem at all.
Just tried sync and the same occurs. Not all of my contacts 'show'
I noticed on the sync '83 items' in the contacts section. Sure enough a manual count of all my contacts shows '83' of em. The sync then says 'syncronised' so I assume all is OK. Doing the same test as before and the 'positive' beeps when updating a record in outlook still occur, leading me to beleive the record IS in the Exec, just that it isn't being displayed in my contacts screen/list/view. I count only '24' of my contacts showing on the Exec
I went through carefully on my outlook, changing each record to be included in a Personal or business catagory only, no difference (every change made the positive beeps after saving)
Any other ideas of why this occurs? I've been digging around to see if there's any 'hidden' option in display etc - no joy...
It's annoying, as I cant see my regular contacts that I need frequently...
Any pointers/fixes would be great!
Dennis! West London UK!!
Related
Hi, I've just upgraded the new O2 rom to my SPV M5000 yesterday and all is fine. Until I notice all my contacts with photos on outlook haven't install on my phone on activsync...loads!
The funny thing is they are all still on my PC. I thought it might have been my categories, but they are all the same.
Has anyone else noticed this or run into problems?
yours faithfully
Yohanson
Just going by my own experience, when upgrading to a new ROM version, I have had to set up a new partnership in ActiveSync.
By default the Contacts were not selected to be synchronised, so I had to go into the ActiveSync settings and select them myself.
After that they all copied across no problem.
Hope this helps,
Matt.
Yes, one of the many bugs in Activesync 4.1 seems to be that even if you select contacts to be syncronised, the first time it has a habit of dropping contacts from the sync list.
Thankfully for me, when I selected them again, they copied across fine 2nd time onwards.
Still no luck:-(
Thanks for the replies. I deleted my partnership and synchronised the whole lot again....still missing the selected contacts. I wouldn't mind but they're the main contacts I use.
All the contacts that won't sync either had photos or notes attached...odd!
I've had all the spv's that have been released and i've never ran into this problem:-(
Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!
get the latest activesync 4.1 maybe??
sorry didn,t read the post good 8)
Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.
sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?
Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!
Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did
I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...
I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?
I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...
Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!
i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers
Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message
Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.
I appreciate the replies and I will try them out when I get back to shore and will report them here.
Well first off i'm miffed and :evil: :? with this Exec
I 'know' it's a capable machine, I know it's pretty cool, I know it's sought after and all of that, but this is the first time I've felt really 'let down' by a product's functionality so soon out of the box - in fact it was a let down as soon as it came out the box!!!
My previous Xda2i and the current one I'm borrowing off my friend work flawlessly. I posted my little 'issue' but no one has come back with any further insight and such a 'small' issue is really turning me off using the exec any further.
My Outlook 2003, via ActiveSync 4.1 - only about a quarter of my 'contacts' list shows up on the Exec. No amount of setting it to 'show all contacts' shows them up.
I've got a workaround, I have to manually delete all the missing contacts from Outlook, and then re-enter them one by one - they'll then show up.
This means over 60 deletions, and then re-typing.
Maybe it's a 'known issue' or is a 'bug' within this setup - but pretty poor if basic functionality like this is up the spout.
I updated to the latest O2 ROM - same thing.
For the last 4 days, this 'Executive' PDA has been nothing but a paperweight on my desk - so I'm thinking if there's no 'fix' or 'settings' to show all the contacts, I might as well just sell it off. (before you ask - during the sync - it does show '83' contacts - so I know they're in the 'exec' somewhere!)
I'll try out the K Jam / Xda Mini next - if that has the same issue, then I'm just gonna buy anotherXda2i !
Has anyone come across this before? (cant seem to find anything using search) anyone know of how to resolve?!
I'm guessing not seeing the single response to my last post - I might give it one last big effort when I have time over the weekend to really dig and sig around the web, and maybe ask O2 etc else I'll seriously consider just selling it off!
You Exec fans here will be the first to know if I do!
Cheers for reading out my Rant/Help request!!
Dennis! West London UK!!
hi.
I remember seeing something about this before on another forum but can't remember where.
I think it is something to do with "File as" field. If on outlook you change the view to "By category" you should see your contacts in a line by line list. if you add the "File as" field, do they all have one?
You could add all the contact fields to the view in outlook and then compare the Outlook entries of the missing ones to the ones you see on the Exec and see if anything is different - ie. Is the File As field set on them all, is the Full Name field set on them both etc...
I;ll see if I can see the post/info I saw before, but that could be worth a try.
I have a number of Pocket PC's here and an exchange server running. If you want to export all your contacts into a PST and email me a copy I will see if I can import into a mailbox, and do a Outlook 2003/AActiveSync 4.1 test with one of my spare Execs...Send me a PM if you want to discuss this option!
Merlin
Hi rbmerlin
Thanks very much for the prompt reply! I shall PM you about this - I appreciate the offer! I just hope something can be resolved out of it!
Give me a few days to get back to you - real busy at the moment!
Cheers! Dennis! West London UK!!
The only other thing I can think of is that your Outlook on the PC needs upgrading??
Export
i know its not a resolution for the problem but if deleting them and re creating them seems to work, have you tried exporting all the contacts in outlook to a pst, then deleting them all, then re importing them all. Might solve the problem for now.
Who knows ?
Rob.
Hi!
Riceburner - Outlook 2003 is the latest version, and has been updated via the MS online update site - so I doubt it's anything to do with that. Also, When I edit a contact I can see on my laptop Outlook screen, hit save & close the Exec shows the Icon for data arriving/syncing and makes the confirmation bleep. To me that suggests the record is indeed in the Exec, just not being displayed.
rjefferis - I might give something like this a go. I'll export them to an Excel file just to have a backup and then try exporting again to a .PST, deleting and re-importing.
I personally think there's some flag in Outlook that changes a 'characteristic' - over time as I've added other contacts, maybe I didn't add in the same way or haven't added a certain detail (or something!) to make a set of contacts 'dfferent' from another set' ( I can't think of what really, I just click 'add new contact' fill in bits and click 'save and close' !
With more investigating I'm sure some sort of reason will come out of it - be it a 'setup' difference issue or a bug or a hardware conflict or something!
For now it's just annoying as such a simple procedure appears flawed!
I'll get to email rbmerlin at some point - right now I gotta go talk the dog for a walk !
Never enough time !
Cheers! Dennis! West London UK!
Guys,
I've setup a partnership between my PC and Exec, when running syncronise though its not placing ALL of my Outlook contacts into my PocketPC, certain contacts (nothing special) just aren't put onto the phone.
Whats going on?
Also, I want to upgrade my roms etc, am I right in assuming that I will simply lose all programs/settings etc by doing this, and can only realistically restore my contacts afterwards via ActiveSync?
Yes you are correct, if you upgrade your ROM you start again from scratch, I had the same problem getting contacts back to my phone after upgrading, just wouldn't happen. Done a reboot on my laptop and then SYNC'ed the phone and all the contacts went in no problem.
It's a pain doing an upgrade but it does give you the chance to clear stuff out and get the phone performing better just a learning curve...
Many thanks, so once I've re-rommed I simply run Activesync, and it'll automatically put my Outlook Contacts onto my phone?
Guess I've then got to reinstall TomTom etc?
Also, with so many Roms on offer, which should I upgrade to? I've got an O2 XDA, for some reason the O2's Rom downloads pages seem to have disappeared? But if I can use a different manufacturers Rom, which one ought I to go with?
Appreciate your help!
Cheers, Ash
Hi Ashley!
Funny you mention this EXACT same scenario just a couple weeks after I posted about it here too !
No one really knows the answer to this so far and I understand how infuriating it is!
I had have a number of devices. My main machine was an Xda2i. Using Active Stink 3.8 all worked fine. Got myself an Exec, and upgraded AS to 4.1 (4.2 I think is still a beta) and when syncing, it says 88 contacts, does the sync, does the beeps and only 24 or so actually show up in my exec. No amount of 'show all' and 'all contacts' etc makes a difference.
Now if I sync on 4.1 with my Bro's Xda2s - all contacts appear. I tried on the Xda2i (currently a friend has it) and it updates fine.
I can only think there is some sort of conflict between Contacts in Outlook 2003, Active Stink 4.1 and Windows Mobile 5 ( I borrows a friends brand spanking new Xda Mini S and that did the same).
The only workaround I can conclude is for me to manually re-enter each contact in Outlook after deleting the original record whilst connected to my laptop. Then the newly input contact will show up. However, I've not had time to test this with each contact nor over a period of time.
My next test will be to install a fresh copy of outlook on a fresh install of Win XP pro on the spare hard drive for my laptop. If that 'works' then maybe it's a slightly corrupted Outlook data file - this is what I suspect it is the most.
Annoying...
Cheers for now! Dennis! West London UK!!
Well, infact I went ahead last night with the O2 Rom Upgrade, everything went through fine - after doing so I ran ActiveSync and it prompted me to reform the partnership, I did so and it continued to Sync,
After I checked my contacts and like magic, all my Outlook Contacts were back onto the XDA!! I'm amazed!!!
As for TomTom, all settings/favourtes etc were retained, it seems they're stored in the same directory as the map files...hence on my SD card!!
Beautiful!
The thing still runs a bit stupidly slowly, so frustrating!! When will someone product an app for the Exec thats sole purpose is to run all the reg hacks that ACTUALLY make any difference!
All of a sudden none of my appointments appear in the HTC Calendar (inc. the Home page).
If I choose a day in the Calendar app I see one of them for a fraction of a second, then it disappears.
I see them all in the WM Calendar app and even on the S2U2 screen, but not via the HTC TouchFLo apps.
Running WM 6.2 Sense 2.1 on TD2.
Any ideas ??????
Issue resolved - related to problems with language support.
Can you help me, I have the same problem on a Rhodium.
wpbear said:
Can you help me, I have the same problem on a Rhodium.
Click to expand...
Click to collapse
His issue was with language support, since you're in DC I suspect your issue is different.
You can sync calendars with MS My Phone, Google Exchange Server, or MS Exchange Server
I gave up since this thread was the only place I read the same exact problem. I decided to just use the ms calendar instead of htc calendar since it was not a sync issue. If htc updates the calendar app I will try it then maybe it will fix it for me. the sleek look of htc calendar is the only thing better anyway.
Have you tried to sync using Google as an exchange server? Its working for me.
that is what im doing. the sync is not the problem as they appear for a second, they just visually disappear in htc calendar a second or less later. but the events are still in google on pc and if i open builtin calendar on tilt 2 then the events are still there as well. so i am sure it is not an ms exchange or activesync issue
I assume you've tweaked the "keep item on device" setting.
I would delete and reestablish your server. I have seen contact photos be slow to load or disappear but never any issues with calendars.
It could be an issue with your ROM retaining data and you may have to hard reset.
Bruce Inman said:
I assume you've tweaked the "keep item on device" setting.
I would delete and reestablish your server. I have seen contact photos be slow to load or disappear but never any issues with calendars.
It could be an issue with your ROM retaining data and you may have to hard reset.
Click to expand...
Click to collapse
Just tried "keep item on device" setting, and same as before.
I don't think the ROM problem not retain the data since if I use standard ms calendar feature the events are still there. The ROM is getting the data from ms exchange and keeping the data but not viewable more than split second in HTC Calendar.
I just deleted the activsync server and re-setup but still same.
Resolution
I was getting the same results - OK in regular calendar app but only very briefly, if at all, on theTouchFlo screen.
As I wrote above that the problem was due to language issues.
I assume that what was happening was that there were some characters or content which was problematic and causing problems in some cases (TochFlo display). I have the feeling that even one problematic entry caused the others not to be displayed.
If you are experiencing the problem I would look at the content of the entries (or selectively delete them etc). to find out what is happening.
-- Yakir
I found the problem but no solution to get what i want
i have the taskbar to show date and time so I change some reg entries one which tell the taskbar to show MMM dd screws up HTC Calendar. i assume HTC Calendar pulls the date info from the same place as the taskbar so it gets confused. So I can pick date and time in taskbar or HTC Calendar. I want date and time in taskbar mm/dd/yyyy then it works since that is the default but the year doesn't really fit even with extra spaces so I guess I'll have to choose one.
Problem Key:
[HKEY_LOCAL_MACHINE\nls\overrides]
"SSDte"="dd MMM "
What happens if you change the date format in your regional settings?
Does it change both WM and TF3D to match?
Strange! Glad you found the culprit.
yes iv been playing with this. The best solution so far is to use "dd MMM yy" in the taskbar. Then select this in the regional settings. Now HTC Calendar works...but this is only 99% success for me since I didnt want to wast 3 character spots in the taskbar for the _yy
I always know the year so it is waster space but I think I will have to live with that.