hello, I've an mda compact II, simlocked and with english rom, I try to unlock it with lockwiz, but I failed, after I try to upgrade the rom in italian rom, I try with a wizard rom because I read a topic where peope write that it's the same rom and that I can upgrade my mda with that.
So I run the upgrade and at the end the phone swiched off and now I can't swith on it!!!!!!!
HELP HELP HELP
TANKS
wizard roms do not work on this phone, they paperweight it. you need to send the phone back to HTC or T-Mobile to get it fixed.
HELLO, I'M FROM ITALY, CAN TELL ME HOW CAN I SEND IT TO T-MOBILE??
TANKS
By AirMail ex.
try getting contact with these people
http://www.htceurope.com/
t-mobile will just ask you to contact them. I'm on O2 and I've got my charmer off ebay. And, later there is a problem with the speaker that requires me to send it for repair. I purposely get hold of my self a T-mobile PAYG SIM card so that I can call up t-mobile to have my charmer repair/replace. After all the fuss of getting an internet account, numbers and password pin, the give me the htceurope number. Sigh.
Anyway, try their web page case report thing. the last time I tried it, it doesn't work so I have to call them instead. And, calling them seems to be problematic too, as there aren't usually people around getting the calls. try calling them early 10-12 in the morning (not around 900), and leave a message on their answering machine. They will respond to you the next day. The experience with then aren't that bad. So, good luck
Related
I have a t-mobile mda compact on contract, which i only got for the phone. I use my o2 sim card in it. Last Friday i lost my mda compact with my o2 sim card in it. I phoned up t-mobile and got the phone blocked then phoned o2 and got my sim blocked.
Then i went and got a new o2 sim card and used it in my c500. The next day i got a phone call from a friend of mine and he said that someone had phoned him saying that he had my mda compact!! lucky me!!
I then collected my mda and put my o2 sim card in it and it worked fine. I still carried on using my c500 as the stylus for my mda was not there with the phone.
Then last night while i was at work my c500 broke and wont stay on for any longer than 10secs. I thought lucky that i have my mda, but when i put my 02 sim card in the mda this morning my mda wont pick up a signal. I have also tried other sim cards in the mda but none work.
I phoned t-mobile and they assure me that my phone is unblocked. o2 say that i may need to get a new phone??
I'm a bit confused as to what could be wrong.
Is it possible that my phone is locked to t-mobile again??
Any comments or suggestions would be much appreciated
just do a reset
if it wouldnt help make a hard reset (holding power button + reset button with stylus)
I've already done a hard reset but still the same. There is a exclamation mark next to the signal icon, any ideas what that means??
same to my O2
hello
well well i did a upgrade to my rom and ext rom now i got the same " ! " mark next to the network signal on my phone and same it would not pick up any signals
so is my phone also locked
can some one help me !!!!
MDA compact issue.
Just saw your post on the XDA forum re: no MDA signal after loss.
I work at T-Mobile (UK) head-office in Hatfield and while I’m not in Customer Services (or even a customer facing role!), my job as a Transmission Network Planning Engineer does give me access to all the systems that I could help you out.
While I don't actively post to these forums (yet) I have been keeping up with the PDA/Mobile scene since the beginning.
Worst case scenario, even if I can’t help I could confirm the status of your IMEI bar or SIM block, etc and pass you internally to the appropriate team.
My direct extension is 01707 313319, (switchboard - 01707315000) however I am finishing work at 5.30, so you are welcome to ring me tomorrow.
I know how frustrating it can be to get nowhere especially with an MDAc and cust-serv, so I’d be glad to help.
Kind regards,
Adam Hirshfield
TMUK - TNE
thanks
hi
i dont know
but its working fine after the reset again i did
Hi, just got an MDA compact that was sim-locked to T-Mobile
After reading thru this forum i unlocked it on http://www.imei-check.co.uk
Only now i can use EVERY other UK SIM card inside it apart from virgin mobile. Every time i stick a virgin SIM inside it, i get the message "call ended" when i try to dial any number from the MDA and the message "calls are currently not being connected to this number" when i dial the MDA from another phone
Now i know it's not an issue with the SIM card because the virgin SIM works fine in my XDA 2 and in any other phone, so i'm guessing it's an issue with the MDA itself.
Has anyone else had problems like this with the MDA compact and if so, how did you resolve them?
Also this unit won't let me flash it with a new OS, every time i extract the original ROM, NTRW.exe gives me the message "OriginalROM.nb1 cannot be read - the file exists". Any help on this would be greatly appreciated too
OS ROM: 1.01.00 WWE
Radio ROM: 1.00.10
D (no idea what this is): 1337.36
okay, starting to think the MDA i found has been reported lost or stolen.
I'm guessing the reason that i keep getting the message "call ended" is due to the fact that virgin mobile piggybacks the T-Mobile network and so virgin was blocked off as well since T-Mobile blocked the IMEI. (I don't want to try to risk putting in a T-Mobile SIM in the phone so i'm not sure)
I can't return the phone to it's owner either since the MDA was wiped clean when i got it (owner musta forgot to charge it).
Ah well it still makes a good PDA
Well that's solved the problem of the "call ended" message. Anyone else who has that message after buying a phone off the net, you probably bought one that was nicked and resold.
It will be blocked on all networks unfortunately, only good as a phone outside UK so at least you can use it on holiday abroad.
Hi All, first post here trying desperately to find some information on the following problem.
My handset SPV M600 has the orange customisation and has been hard reset so it's back to factory specs. I can make and receive phone calls ok but I can't access the messaging services, send or receive text messages. Whenever I try I get the following error message
Phone
The phone is not ready. Wait 15 seconds and try again.
Needless to say, I've waited a bit longer than that with no joy. I would really REALLY! appreciate any help or advice you could give. Orange have tried sending SIM updates - (my monitor flashes like it does when there's something receiving on your nearby handset) but they never appear in the inbox.
I'm willing to try anything, even a reflash to another stable ROM if someone can point me in the right direction for a howto and the files.
Sorry for the long post, here's hoping you can help!
Cheers
Dan
Same problem!
Hi Hitby,
Did you get this resolved? If so, what did you do?
I've just upgraded my Orange contract and got a new SIM from them. Everything was fine with my old SIM, this new one is OK for calls, but not texts. Same messae as you.
Orange aren't interested - not Orange phone etc.
Rather frustrated with them, needless to say!
Richard
i did mate, you need to get orange to switch the SIM card for a compatible one, Personally I thought they were all the same but apparently not. Mines a violet one with a small orange logo, can't remember what the other one was like (black?) but it looked different. I spoke to someone in the UK at length who maintained it was nothing to do with them then rang back and got put through to the indian call centre, she took my SIM card number and knew straight away from the digits that it wouldn't be compatible!
Thanks
Thanks for info! This is driving me nuts, to the point where I'm almost spending £200 for new phone.
My SIM is a black one with a dark red pattern.
Orange told me "it shouldn't matter what phone you put your SIM into; it should all work"
I'll try calling and ask for a compatible SIM card. Great job for my holidays.
I will post outcome
Richard
yeah, the guy i spoke to in the UK said that to me as well but there ARE different types. hope you get it sorted
Dan
Fixed....well kind of
No joy with Orange. They almost lost my business, and I had to go to two shops before it was "sorted".
I decided to upgrade to the SPV M3100 (£200 from Orange on my contract) and I'll sell the existing phone to a friend (if his SIM card works, of course)
Big companies versus one consumer....guess who won.
Thanks again,
Richard
Phone not ready error
I had the same problem. Orange are unwilling to acknowledge that they do have different SIM cards in the first instance. However, I called them and told them that I had spoken to HTC and that HTC had confirmed that there is a known issue with some Orange SIM cards and the Prophet (although I actually I hadn't). I also told them that I needed a purple and orange SIM card instead of a black and orange one. Two days later a new SIM was forwarded and my phone is fully functional - be persistent with Orange and you will get a result. I gather from the Technician who called me back that there are a series of numbers on the SIM card number which indicates which type of SIM it is. (From memory I think he said anything over 30 was a 3G SIM which is incompatible) but for sure Orange in Bristol are aware of the fault and know how to put it right. I spoke to several supervisors before I got a resut so be ready to be persistent. Oh and once sorted don't forget to complain about the service you have received - I got some free line rental out of it too.
Congratulations
Well done on getting yourself sorted with Orange. I'm a very patient guy but after getting different stories from Orange every time, the hours wasted got to me......
I like the M3100, pity it cost me about £150 after selling old phone - Orange won't be getting my business if there's any trouble in a year or two when my next upgrade is due!
Just so you know, i spoke to orange last week about this and they referred me to tech support, after a few days they came back with the sim is faulty and are sending me a compatible one!
BUT if you are having this problem with a contract sim, ring up orange customer services and ask for a new sim, just say the old one is faulty, they Should then send you a new one no questions asked! much quicker than waiting for tech to respond.
Or if you are on orange PAYG go into your nearest orange shop and they will give you a new sim there and then!
hope that helps someone
Read this thread http://forum.xda-developers.com/showthread.php?p=1619788#post1619788
i fixed mine.
i had the save problem with my imatejamin in wm6 gullum official rom, the error always shows when sending sms,
what i did:
1.hard reset-(if not work),
2.re-install your rom,(no vendor wm5->wm6 rom)
then my prophet is back to normal,i think it has something to do w/ the apps that i install or the system files gets corrupted,etc,
im using the touch VIII wm6 rom right now.
i hope it would help.
I have an O2 XDA mini s as its so called, and an Orange Sim (both UK)
Now I can make/receive calls fine, but when I try to send a message, or goto the "phone" option, I get the message below. Nor do any contacts from my sim show up.
"The phone is not ready. Wait 15 seconds and try again"
Does anyone have some advice to resolve this as its pretty annoying!
I did try a search and got no results, so please forgive me if this is a topic that has been given the run around before.
Regards
Sam
Sounds like the simcard is dirty try taking it out and inserting again happens on probs every1 phone sometime.
Another option would be to go back to your cell provider and request they give you another SIM card
sounds like you might not be getting a strong enough signal to use the phone...or send out messages...consider flashing your radio rom to something higher (do a search for radio rom). radio rom flashing usually won't effect the os or ipl/spl...so you can keep all your existing settings. newer radios have more information on towers...so it has a chance to get a better signal...or at least that's what i've been told...
2.19.11 is common for cingular...but there's a post somewhere on changing something that will let you use higher radios with cingular without too many problems...personally, i'm messing around with 2.69.11 (t-mobile) and i haven't had any problems...
Tried cleaning the sim card to no avail.
As with regards to the radio rom, im sure thats the issue as i can make phone calls fine, so im getting a signal. It just seems accessing the sim card and texting is the issue
Its bugging me because its an awesome phone. Im wondering if its due to it being a different network branded phone to the sim card im using...
Sam
Ozington said:
Im wondering if its due to it being a different network branded phone to the sim card im using...
Click to expand...
Click to collapse
if that's the case, you may need to sim unlock your phone? but if you're making and receiving calls, you should be fine...
if the sim card is old, or the service provider was taken over...or something of that sort, maybe your sim card has a problem...something like this was a problem back in the US when cingular bought out at&t...the problem was resolved by consumers going to cingular to get a 64kb sim card rather than a traditional 32kb...perhaps something of that sort is happening there?
I suppose that is a possibility,
I will try using the unlocking tool, but im not sure it would be the sim as it is only 2 months old. I just didnt like the phone i got with the contract so bought this.
I will certainly try. I kinda wish i'd just bought the Orange version of the phone
Oz
@Ozington. If you can make calls, chances are your phone is already unlocked. Did you bought this phone 2nd-hand? The previous users may have done something to it. Soft reset your system and tell us all your stuff (especially the Radio/GSM displayed) displayed on the first boot screen.
Alternatively, if you want to avoid all O2 crap, hardreset your phone and during init setup, soft reset it (poke it) just after you have done your security settings. If it is not using official ROM (e.g. no O2 stuff around to be seen), make a guess on the ROM used, and you can also try upgrading an official ROM (safe to do so).
Hanmin,
The phone was bought from ebay, but was brand new sealed, all in o2 packaging, the seller stated it was unlocked. It was all factory packed and the seal wasnt broken..
The Device info is as follows:
Rom Version 2.21.4.1 WWE
Radio 02.07.10
Protocol 413.1.03
ExtROM 2.21.4.101
Does this mean anything?
Regards
Sam
I'm doubtful that it is factory sealed and unlocked. From the information you gave (although not those I've asked for), seems that your phone ROM is a bit, old. Go to O2 webpage and download an update for the ROM (I'm not sure, but I think they have an updated ROM).
To check your ROM version, tell me the battery icon on Today screen, is it on the top left or bottom left. Top left battery icon means it is AKU2, the updated version.
To throw a spanner in the works the battery icon is in the top right?
Thanks for your help. What info did i miss out? (Please bear in mind i have no idea what im doing with the more technical side of the phone!)
Regards
Sam
I briefly had this problem as well. In my case, I could also receive text messages, but still could not send. I changed OS's and it was fixed. The problem only seemed to happen with one of the new OS6 roms. It was intermittent, and even resetting the phone seemed to solve the problem occasionally and briefly. I have flashed my device too many times, but think it was the most recent Touchflo version that had the problem for me. I was using radio 2.69 Ipl/Spl 3.08. I hope this might help. Good luck.
Orange SIM & Unlocked T-Mobile MDA Vario
Hi Guys,
Just a quick note to say that I have a similar problem with my new Orange SIM.
All the GPRS works fine, calls send & receive OK, POP3 email works a treat but no text messaging and when I try Start > Settings > Personal > Phone .. I get "The phone is not ready. Wait 15 Seconds and try again"
I have no answers to this but from all the searching I have done over the past few days to try and find a cure this problem seems to be common to Orange SIM cards. All I can think of is that the Call Centre Message Number needs changing to get the txt messaging to work.
The phone has worked fine on other networks - no GPRS but text messaging & phone calls
Any advice gratefully received !!
Hi guys first poster so be nice
I've got the same problem but came from T-Mobile to Orange.
My IPL / SPL is 1.03 so I'm going to upload the newer versions on the fourm to my phone and see what happens tommrow. Havn't got the time at the moment but I'll post up how I get on.
Do you guys think this is a good approch to the problem I've got?
Hi Sasyboy
You posted just after me. I got my phone working great on Orange now. It has taken me 3 days !!
You'll have to be careful on how you do it. I just jumped in and it caused me a lot of work and time. and a long period where I thought it was bricked 'cos the bootloader screen stayed on and I lost all comms with the MDA
First make sure the CID is unlocked, you must read this:-
http://forum.xda-developers.com/showthread.php?t=285435
I wish I had. This may seem a long way of doing it, but you don't want an expensive paperweight do you ??
After you have unlocked the CID and updated everything as per the Dr P stickie (link above) and it is working, you then need to get the Wizard_Love ROM upgrade. I tried after doing all the Mr P instructions in the stickie but still kept getting the "Phone is not ready...." so I decided I then needed the Wizard_Love ROM upgrade. This took me ages to find, I tried to d/load it via uTorrent but only got 25% and then found it on a Russian website - anyway I have it now, and as I said you'll need it, PM me and I'll get it to you.
You will have to download several files and set half a day aside. If you are struggling PM me and I'll get the files to you as I have them now.
I just need to get the Ornge MMS settings right and then all is fine. GPRS, POP3 email, Internet, Txt messaging OK now, SIM manager works fine (didn't even have it before!) and can access all phone settings for call divert etc
Good luck. Any queries I may be able to help, but I'm no expert. I have spent hours looking at this forum and all the answers are there it is just getting them in the right order.
How do all,
Really happy I updated everything and now it all works fine. Thanks to the community. I love this phone and now with updates it's even cooler.
Hello I Have bought Spv m 3100 on ebay and i got problems with phone i cant
call when i try to call its saying dialing... and dont connect me anywhere i try to change roms radio roms but didnt help. I got card in o2 i put orginal orange rom and i put orange card i get 1 text i was happy after i try to call my friend i can but after when i finish conversation i can dial again. I got network.
Anyone can help me i can pay for help. Please.
rosol88 said:
Hello I Have bought Spv m 3100 on ebay and i got problems with phone i cant
call when i try to call its saying dialing... and dont connect me anywhere i try to change roms radio roms but didnt help. I got card in o2 i put orginal orange rom and i put orange card i get 1 text i was happy after i try to call my friend i can but after when i finish conversation i can dial again. I got network.
Anyone can help me i can pay for help. Please.
Click to expand...
Click to collapse
have u do setup connection setting?
start > setting > connection > connection setup..select ur operator...
hope its help...
no when i trun on the phone is no gsm.
please help
Your phone is blocked by the operator. Whoever sold you had it on contract and has either stopped paying the bill or has reported the phone lost or stolen. Orange sims will work for a very short time when they are first put into the hermes until the network picks up it is blocked. If you want proof just put the orange sim in a phone that works fine and make a couple of calls and then take it out and put it in the hermes and power it up and you will get a signal and it will work for a while then it will switch off again.
I would contact ebay and report him and if you paid by paypal i would contact them too. Well unless he stated that the phone was blocked already, in which case you havent got a leg to stand on.
If you are in the uk you can check if the imei is blocked by dialing this number, just follow the prompts and enter the imei when it asks, the number is 07956125820. Its a tmobile number for checking imei's out
When i bought this phone was difrent rom i change it for oragne now. i will make a movie whats problems i got with phone and i will put links on youtube in here i think u know what you doing. so if u got time help me.
Don't change anything.... Reread scousemartin's post, he already told you whats wrong. If you play around with it you aren't gonna get anywhere and its just gonna be a headache if you bought it off ebay. As its been modified by you, the seller will say YOU caused the problem so its NOT HIS/HER fault and you will be out of pocket with a useless phone.....
Hey i tryied to call this number but i got signal but no boady anwser. I will go to oragne or carphonewarehouse.
that number works, try calling it on a phone that isnt the one thats blocked
going to orange or the car phone warehouse wont be of any use as they are going to say exactly what i have told you, you have been ripped off by somebody on ebay. Why dont you just contact ebay and tell them they have sold you a phone thats been blocked in fact if it was me, i would post there ebay username all over the net