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hi chaps,
i have come to you all begging on my knees to help me fix this darn phone. i have a imate JAMin on the vodacom network in south africa. when i originally started the phone and it started installing all those cab files i did what some people mentioned i should do and soft reset it for it to stop adding all that other junk. this i think is about where my problems started. i had no mms facility at all. no one in south africa seems to be able to help me and if they can i certainly havnt been told about it and ive spent ages tracking people down who might help...
my brother eventually led me here...
i am having serious issues with the phone at present. i cannot for some reason connect to GPRS - my settings are still the same as they were. and then this morning when i woke up the phone seems to be dialling and then hanging up and dialing and hanging up and dialing and hanging up. i think its almost as annoying as nails down a chalk board. i have tried to hard reset but it doesnt seem to want to?!
other than that i am a complete novice at this sort of stuff. i have no clue when it comes to extended roms and the like but i would likethis phone to work properly - eg make and recieve calls. use gprs so i can go online via it on my laptop. use skype. send recieve texts. the usual things. i dont need all the fancy shmancy stuff they load and also dont need all the other countries's operating software!!
where do i start so that i can at least use the phone, or reset it so that i can use it? i have looked at other threads but to be honest i dont understand a thing....
thanks in advance...
on my knees...
hey chaps, sorry, will give you some more info...
i cant seem to hard reset it either - i get to the stage where it asks me to press the send button, but when i press this nothing happens...
is there a prevelance for virus's on these phones? can they even get them through normal useage?
thanks chaps.
regards,
Christiaan
Start >> Settings >> System >> Clear Storage >> "1234" and hit left soft key
Hey all!
I found your forum on the net and read a lot of the topics here. I searched by a few words, but didn´t found anything that describe my problem.
I searched by google too but without any results. It seems to be that no one had the same problem or I try wrong search strings. :-(
I would like to ask you about the problem, eventually someone from you have the same or a idea for me!
If my device is running normal it is possible that after a undefined time period the telephone function is missing.
I open the telephone and try to dial a number.
The device is dialing... but nothing happend. I can´t hear the noise in the device which is normal there at a phone call.
The reciption doesn´t arrive any call.
I end the call and try it one more time and now, nothing ist happend. I can use the green hardrware button or the key on screen, anyway nothing is working. The phone dind´t call a number.
I must restart the phone function or the device, after that I can call normal.
Sometime I get the error "Telephone fail function".
I did a hardreset and installed only a minimal application, but same problem.
Did any one from you have a idea???
My device is a O2 Neo (XDA). Windows mobile 5 and the newest Updates from the O2 site.
Thanks so much!
BoRsTiE
borstie said:
Hey all!
I found your forum on the net and read a lot of the topics here. I searched by a few words, but didn´t found anything that describe my problem.
I searched by google too but without any results. It seems to be that no one had the same problem or I try wrong search strings. :-(
I would like to ask you about the problem, eventually someone from you have the same or a idea for me!
If my device is running normal it is possible that after a undefined time period the telephone function is missing.
I open the telephone and try to dial a number.
The device is dialing... but nothing happend. I can´t hear the noise in the device which is normal there at a phone call.
The reciption doesn´t arrive any call.
I end the call and try it one more time and now, nothing ist happend. I can use the green hardrware button or the key on screen, anyway nothing is working. The phone dind´t call a number.
I must restart the phone function or the device, after that I can call normal.
Sometime I get the error "Telephone fail function".
I did a hardreset and installed only a minimal application, but same problem.
Did any one from you have a idea???
My device is a O2 Neo (XDA). Windows mobile 5 and the newest Updates from the O2 site.
Thanks so much!
BoRsTiE
Click to expand...
Click to collapse
I would suggest using a newer radio ROM. See the wiki for those.
Hey l3v5y!
Thanks for the answer. I checked the list and saw, that I have only the second Update on the list (02.19.21) so it will be a good Idea for change.
Only one stupid question: Can I use the Versions from the Forum? Because the device is branded by O2 and it is in Standard Installation. Must I use special O2 version?
EDIT:
And one question too. I did a backup with Sprite backup, so I can re Image the device after a hardware reset. Did this work too after the installation of the new ROM? Did this have action on the system Image?
Thanks!!!!
BoRsTiE
Good morning!
I did the update yesterday and I didn´t lost anything.
Now I will wait for any further problems.
Thanks for your help!
BoRsTiE
problem with phone htc fuze
HII EVERY ONE
i bought FUZE a week ago.
i have few problems with it,even they are silly i dont know how to fix it
1.whenever i call from my phone while dialing a number ,display goes off suddenly... i changed many settings in display options ..but it doesnt work
2. while am on the call , i type some number using the touch screen .so when i ended the call .the i number i typed goes deleted..
3.if i go through my call history,it is not displaying the last call ,like missed call ,or dialed one ,it shows based on the numbers not on the time
someone please me in the issues
yuvraj_abcd said:
problem with phone htc fuze
HII EVERY ONE
i bought FUZE a week ago.
i have few problems with it,even they are silly i dont know how to fix it
1.whenever i call from my phone while dialing a number ,display goes off suddenly... i changed many settings in display options ..but it doesnt work
2. while am on the call , i type some number using the touch screen .so when i ended the call .the i number i typed goes deleted..
3.if i go through my call history,it is not displaying the last call ,like missed call ,or dialed one ,it shows based on the numbers not on the time
someone please me in the issues
Click to expand...
Click to collapse
Man reading that post makes me sick. Most Indians are lazy people and here is a prime example. They also want the answers the quickest way. Use the SEARCH function its there for a reason. Since i am indian too i have the right to say this stuff. Here is some information on the problems you are having.
1)you can try these:
http://forum.xda-developers.com/showpost.php?p=2478357&postcount=1
http://forum.xda-developers.com/showthread.php?p=3413042#post3413042
2) pull out the stylus when you are in a call and the notes application will open so you can write down whatever the hell you are writing and that will be stored so you can access it later.
3)I dont understand what you are talking about. Do you have a custom ROM or stock?
edit: by the way this thread is in the wrong section it needs to be in the Q and A thread in the Raphael sub forum.
Hi, guess what, two weeks ago I got a new phone, the famous HTC HD2 (leo). I was so proud, I had read so many good reviews about this phone, and I just loved it. Played with the phone night and day, but then it started. The second weekend I had it. I sent four texts (yeah, I have no friends) I was thinking they arrived but (hence I don't have any friends) I thought they didn't answer. But on friday (05.03.2010), my brother called me, asking me about the text, I did not understand, but it seems like it waited 1 week to send a text message. Then my friend rang, about the same (but with the text i wrote to him of course), I did not know what to do! Also my brother called me like 1 week ago, i slided the most awesome button to the left, to answer the call, and guess what? The cell froze, guess what it did yesterday too? Yeah, it froze again.
Does every hd2 live its own life? Would it help to hard reset it? (even though I can't seem to find the "erase all" key)
I have other problems with the phone aswell, but can't seem to remember what they were.. hmm...
If some one does not understand what I'm trying to say: My cellphone freezes when answering a call, also won't send texts when I tell it to.
Can anyone help a friend out? I don't know where else to turn than a forum.
Is this the best phone or what!
What ROM do you have on the phone now?
Nothing that you have described seems unresolvable in the least bit. You are in the right place to make your HD2 live up to its reputation, and it certainly is not hard to do.
IF you can provide any details about your current ROM, etc. that would be a good place to start helping you.
Jnygaard said:
Hi, guess what, two weeks ago I got a new phone, the famous HTC HD2 (leo). I was so proud, I had read so many good reviews about this phone, and I just loved it. Played with the phone night and day, but then it started. The second weekend I had it. I sent four texts (yeah, I have no friends) I was thinking they arrived but (hence I don't have any friends) I thought they didn't answer. But on friday (05.03.2010), my brother called me, asking me about the text, I did not understand, but it seems like it waited 1 week to send a text message. Then my friend rang, about the same (but with the text i wrote to him of course), I did not know what to do! Also my brother called me like 1 week ago, i slided the most awesome button to the left, to answer the call, and guess what? The cell froze, guess what it did yesterday too? Yeah, it froze again.
Does every hd2 live its own life? Would it help to hard reset it? (even though I can't seem to find the "erase all" key)
I have other problems with the phone aswell, but can't seem to remember what they were.. hmm...
If some one does not understand what I'm trying to say: My cellphone freezes when answering a call, also won't send texts when I tell it to.
Can anyone help a friend out? I don't know where else to turn than a forum.
Is this the best phone or what!
Click to expand...
Click to collapse
upgrade to the latest 1.66 rom
Hm, first of all, how do I check what rom I have. Second how do I upgrade it?
1. Settings (on slide bar)>About Phone>Software information
2. Either from HTC direct or from your vendor
Thanks, "please contact your supplier first before upgrading." Aint got time for that.. Hope this will help
So you're not going to check? Are you in the UK?
Seriously, chances are you're on an old ROM and changing to a newer one will work wonders
yeah, i have the old one, anyway, yeah i had the old one... 1,48.. well its 23:59.. cant call them, + do you have any idea how expensive that is!? and yeah prolly just the copilot nav that gets screwed, and i want that to get away from my menu (start menu)
Jnygaard said:
yeah, i have the old one,anyway, yeah i had the old one... 1,48.. well its 23:59.. cant call them, + do you have any idea how expensive that is!? and yeah prolly just the copilot nav that gets screwed, and i want that to get away from my menu (start menu)
Click to expand...
Click to collapse
You don't need to waste a cent, or a second of time calling anyone. The won't help you. They'll tell you to reformat your phone, and the problems you described will return.
You came to the right place for help with these issues. Technical support is typically worthless, as usual. Just take some time to read the info provided here, and in just a short time, you'll be happy with your investment.
I open a new thread because those already opened are quite dead... the subject is the proximity sensor on the HTC HD2... as i described in oter places this is the behaviour:
Upon receiving calls ALL works as it should
Sometimes when making a call:
1. dial a number
2. press talk
3. take the phone to my ear
4. the screen turns off
5. it starts ringing
6. THE SCREEN GOES ON
7. take the phone from my ear and put it back
8. the screen goes off
9. it answers on the other side
10. THE SCREEN GOES ON
11. take the phone from my ear and put it back
12. the screen goes off and all works well from now on on this call
I have at least a number that EVERYTIME when called does not acts like this... the proximity sensor does its job very well
I have at least one numbet that almost always did the steps described from 1to 12... only 4-5 times it didn't
If i get a busy tone the screen turns on... it will turn of if i do step 7
I've put back original rom and i have the same behaviour. I tried with clean roms and noting installed... still the same...
One time on a clean rom... I called a number that always did that and the first two calls were ok, after that it started again...
Now I'm using Hyper ROM 8.0 and I see that after step 6 if i keep the phone to my ear th screen will turn itself off after a sec or so... i cannot say right now if always...
Considering that this does not happens to many of us and it is not something permanent I think it can have something to do with the network... I don't know exactly what but this is my guess; like in the moments the screen turns on maybe the networks sends out a "signal" like the call would be over... I know it sounds weird but I don't know what else to think...
I even attached a poll to see who gets this behaviour...
So, to all the CHEFS out there... please help.... because HTC is not willing to... they're answer was not helping at all...
This is weird... I use netDrg's 2.5g ROM and I have no issue with the proximity sensor. Sometimes, when receiving a call, if I rotate the phone from portrait to landscape and then immediately take it to my ear, the screen doesn't turn off, but as soon as the display is back to portrait mode, it turns off. This isn't annoying at all, since I rarely pick up the phone and hold it in landscape to talk !
Maybe you should try a different ROM ? If you understand French well, netDrg's ROM is quite good, although it seems to me that the battery drains faster than with the stock ROM...
french is fine.. actually i would learn any language just to have this fixed... i know about landscape and sensor not working... but it is not the case here
it happens so aleatory... i would think it is a hardware issue... BUT i have one number and with it, this NEVER happened
i had almost all the cleanex suite... touch-x, energy and others... i really can't remeber if this happend since the first day i bought it... i've put back the stock rom downloaded from htc and still the same...
ok... i've made like 15-20 calls to the same number and all worked as it should... than all of a sudden it started to do what i've described in first post... just like this... i'm starting to hate this phone...
it looks like i'm not the only one with this issue... how you guys got it solved?..
just a thought... what triggers the screen on on this phone... i know that some apps open the screen... maybe there is a registry tweak to keep the screen off if proximity detected... this should be done automaticly i know... the fact is that the proximity sensor works...
uhm, just to point it out, you should edit your post instead of posting 4 messages in a row in the same thread
Anyway, this is the exact same problem I noticed reported in another thread, and I didn't have it, I mostly receive and rarely call, yet the few times I called I don't seem to remember such problems, will try and remember to test with my other mobile when I get back home.
today i went back to default rom that came with my phone...
RUU_Leo_HTC_WWE_EastEurope_1.48.479.1_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
and still it does the same
i HSPL again and than put
RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
the same thing
if I call my home landline it works perfectly... if i call one of the numbers i was telling you about it acts like described in post #1
one other thing i discovered though... with the original roms there is a courtain over the buttons on the phone canvas... this not only blocks aditional buttons on the screen but also blocks the top taskbar... wich is a goos thing
anyway for a 4-500 euros phone this thing i'm having shouldn't happen...
still searching... i've seens something with Rilphone.dll... can this make a difference?
LE: Rilphone.dll broke thephone module... hard reset...
Same here ccezar
I only realised in the last couple of weeks that I've hung up on people a few times & sometimes I've tried making the same call on the spot like 5 times in a row & the line has been cut off before it evens rings, which brings me to say that different behaviours on different calling numbers is just a coincidence.
Sort of experimenting at the moment, I think that when I dial, & put the phone to my ear slowly it works. i can see the screen turn off, & the call goes smoothly. Although after I've hung up sometimes the comm manager or arkswitch is on my screen, which only mean that the taskbar is still active...
I almost thought that the screen may have been switching off but the touch function was still there at least for a few more seconds...
There are hundreds(thousands maybe) of us HD2 owners out there, so my feeling is that if there ain't many complaints, it may aswell be a faulty device.
Then again I wonder if that phone canvs slider would make a diference? Anyone know if there's cab for this?
What radio you using
The more I think about it the more I'm convinced that the 2.10.... radios is the culprit for me.
I just flashed my old 2.07.50.27_2 radio, will test for a day or so and see what happens.
If your on a 2.10.50.. radio urself or anyone with the same prob and radio, can I suggest you downgrade to a 2.07 or 2.08/ or 2.09 for euros?
i thought also that it is radio raleted... i tried other radios and still the same...
anyway i don't think it is hardware related... because i have at least one number that never ever got this behaviour... and neither when calling landlines... it is only on some numbers on mobile networks... and i have numbers that get this behaviour only from time to time...
so... how does the proximity sensor works?... when in a call (there is a reg key that appears upon making a call and says activecallcount=1) the proximity sensor activates... if something in the way it turns the screen off... if the call ends the proximity sensor is deactivated... this is where i dont have exact facts... like if i keep the phone to my ear if it will remain with the screen off or once the call ended the screen goes on... i'd go for the second one...
so... my belief is that is has to do with network parameters... you make the call and on steps 5 and 9 from first post i think the phone belives that the call is over... and i guess the network sends a signal that triggers that... i know it sounds like a fairytale...
now i will try to find a sim card from another mobile operator and see if it does the same... i already tried with another seem from my operator and there is no change... maybe if i try a different sim type (there are simple and 3G sims - i have a simple one)
i'll keep digging... anyway... at least one mobile number and all landlines numbers this NEVER HAPPENED...
well that just makes sense ccezar. I'll do the same over the weekend & see what happens.
with another providers sim card that is.
Hey when say you tried with nothing installed, was cookie's hometab on the rom? just a thought
i don't think so... because i also tried with a stock original rom...
LE: i just realized that my phone is network locked... how can i unlock it?
ccezar2004 said:
i don't think so... because i also tried with a stock original rom...
LE: i just realized that my phone is network locked... how can i unlock it?
Click to expand...
Click to collapse
I couldn't tell ya, I can suggest that if you're on a contract your paying for the phone anyway, so you should be able to ring the phone op & ask them for the codes. Where I am, the only time I couldn't have it unlocked is if it was pre paid & less than 12 months old.
after long debates that's the conclusion of HTC
The only option that is left now is to send the device to the Repair Centre so the engineers could examine it. Your device is still under the warranty. But after the diagnosis the engineers will determine whether the fault of the unit is due to misusage, accidental damage or a manufactured fault. Before proceeding with the repair you’ll be notified with the cost of the repair, if it is an out of warranty case. Kindly note that your phone has a global warranty, which means if you have any issues with the phone and would like to get it examined (repaired) it will be through one of our global repair centers Please follow the link below for information about those repair centers. http://www.htc.com/uk/CA_Hotline.aspx?region=GWS Bear in mind as well that if you have European warranty, you’ll be able to repair your phone in any official repair centre in the European Union. Thank you for using HTC products. Please contact us again if you have any questions. Best Regards, HTC Team
Click to expand...
Click to collapse
bummer