Related
My XDA always won't reconnect the network in a short period when I go a place without signal for a longtime, then go to a place with good signal. Sometimes the phone detected the signal, but It cannot recieve / dial any call. I have to switch off and turn on the phone part. I use O2 RSU 4.16 version when I got this problem.
After I upgraded the RUU to Qtek 3.16.53, then upgrade the RSU to 3.23.01, this problem seems not happen again.
Is that only my case or anyone feel this improvement too?
I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?
I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate
I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.
I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank
I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.
Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.
Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred
Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician
Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.
I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer
Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.
Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.
I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
Click to expand...
Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.
RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
Click to expand...
Click to collapse
I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well
Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.
Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Click to expand...
Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.
Hi, I am having trouble with my Jasjar and it is really affecting me! The problem is that when I am talking over the phone the person on the other side complains that they can't listen to all the things I say, they loose about 1 of 15 words I speak. I have tried using this on many coverage areas, different hours, with Bluetooth and WiFi turned off, etc... I am have installed and tested on my device the shipped ROM and the ROM version 1.13.53 with Radio 1.03.01 Ext ROM version 1.13.137. (I can't try any other ROM because they will cancel my warranty if I do so) I took it to a Support Center of my Mobile Phone Service Provider (Telcel in Mexico) and they tried with other SIM cards (other phone lines and 3.0, 3.5 Volts version) that didn't helped, they told me to use it in the Band PCS1900 and that also didn't fixed it.
So I want to know if my Jasjar is deffective or if this is a well known issue that will be fixed in the next Jasjar ROM Upgrade or that Microsoft will fix for the Windows Mobile 2005 AKU2, or if this issue will never be fixed for this device. Or of my device is faulty?
It has done this since I bought it from Expansys.
Any ideas???
Thanks in advance!
Rodrigo Gonzalez Balsa
Microphone AGC
Try enabling the Microphone AGC in the Settings > System menu. It May help. If it is already enable then try disabling it and see if it make any difference.
Thank you, yes I already tried this Enabled and Dissabled, it also didn't helped :?
Anyway I think this setting only affects when you are Recording a note or something.
Rodrigo Gonzalez
the mic of the universal is to the left of the instrument. try and flip the instrument so you can talk into the mic. Just ensure you keep track where the mic is when speaking, i think that should slove the problem.
Yes, thank you zillocx I tried that the first 2 days when people started complaining that they were loosing some of the words I speak, I thought I needed more time to get used to the Jasjar, but after 2 weeks I have convinced myself that this is some kind of bug or something?
I have already tried using a Bluetooth headset (Nokia HS-11W) and is the same thing. I think they listen to me clearly when I am not using it since my Mobile Phone Provider changed my SIM card for a 3 Volts version.
This is weird and I don't want to return this unit because I have always encouraged people to get devices like the Jasjar instead of their normal phones and a PDA, but now they are proving me wrong!
SOLVED!
Hi, after many months and sending my Jasjar back to warranty without success of getting my problem solved...
I finally have 2 solutions for it:
1) With a Tested and Approved ROM from i-mate-> Rom version: 1.13.53
Radio version: 1.03.01 and ExtROM version: 1.13.137
I managed to solve this problem if I change my carrier, here in Mexico 2 companies offer GSM (Telcel and Movistar) if I connect to Movistar the problem dissapears, but they have few antennas.
2) With the new i-mate Test ROM version: 1.30.68 WWE
Radio: 1.09.00 and ExtROM: 1.30.153 WWE
The problem is solved without changing to another carrier! But! If I install Microsoft’s .net Compact Framework 2.0 the problem returns.
Any ideas what is going on here?
Is anybody is reading this?
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Not sure why there are 3 antenea but I can gaurentee that they will declare warranty void as soon as you say you've been poking around with it. Is it not possible to make an aeriel? By the way the conductive tape justs looks like a screening shield which could be replicated with some aluminium foil.
3 Antenna maybe because,...
Bluetooth,
WiFi,
GSM??
Re: Is anybody is reading this?
bogusiano said:
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Click to expand...
Click to collapse
Ithing the missing one is GSM antena ... because wifi antena is locator on the side of your device
GSM Antenna
Yes you are right guys, it is definitely a GSM Antenna, I think it handles the outgoing data on a call (my voice), but only on some types of networks, because with my current operator (Movistar) it doesn't matter the missing antenna, the other person can hear me crystal clear, but no on the Telcel network. I think Telcel network is older, maybe I-mate just "deprecated" this part of the antenna, haha.
I know that I shouldn't have opened my device, but I knew something was interfering my GSM antenna, I thought maybe the wifi and the gsm antenna were very close on my Jasjar and that's why I was having this problems.
I will try to contact I-mate and ask them for the antenna, I hope they at least apologize, because had a lot of problems because of this little piece of metal!!!
I will keep you updated...
Download link?
bogusiano said:
Hi, after many months and sending my Jasjar back to warranty without success of getting my problem solved...
I finally have 2 solutions for it:
1) With a Tested and Approved ROM from i-mate-> Rom version: 1.13.53
Radio version: 1.03.01 and ExtROM version: 1.13.137
I managed to solve this problem if I change my carrier, here in Mexico 2 companies offer GSM (Telcel and Movistar) if I connect to Movistar the problem dissapears, but they have few antennas.
2) With the new i-mate Test ROM version: 1.30.68 WWE
Radio: 1.09.00 and ExtROM: 1.30.153 WWE
The problem is solved without changing to another carrier! But! If I install Microsoft’s .net Compact Framework 2.0 the problem returns.
Any ideas what is going on here?
Click to expand...
Click to collapse
Could someone direct me as to where I can download these ROMs? I've been looking to no avail..
thank you.
Awesome Find!!
bogusiano said:
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Click to expand...
Click to collapse
DUDE!!! YOU ARE THE MAN!! People have been complaining about me not receiving calls, so I finally started to investigate and after a long search stumbled across this post!! I opened mine up and bingo, I am missing this antenna as well.
I'm going to try to fabricate a replacement and see if things go better. Someone ought to pin this post or put it somewhere obvious as this is a big find!!
Thanks again dude!
UPDATE:
OK... I've been trying to fabricate a new antenna using some sheet aluminum, but it is too flimsy to keep the contact. Also bloody hard to cut to the right size (took me four attempts) and finally succeeded size-wise after measuring with a micrometer.
Can anyone please suggest an alternative? Is there a place to get a replacement antenna with all 3 in place?
New Antenna, no help...
I managed to make a more sturdy antenna using pop can metal. I ensured that the contacts were actually conductive and placed it in. However, I don't see a noticeable improvement in signal strength.
May I suggest that the 3 antenna's are for EGSM (900), DCS1800 and PCS1900? Presumably, that would also explain the different sizes in the plates...I'd say the largest one is 900, the second largest is 1800 and the smallest is 1900.
The GSM mode sets EGSM and DCS1800 which are the modes I used. The second largest antenna is the one that appears to be missing. I'm going to try service on PCS1900, but I don't think my carrier uses it.
Still looking for an OEM antenna if anyone can direct me there.
Hi,
if got a problem with my magician that I cannot solve:
When I'm on the phone, the magician cuts the call after 8 minutes. Always. I have know idea what to do...
This may be a good thing if you are on the t-mobile network and pay 49cts a minute. But with 3cts a minute, it can be very annoying :?
Any idea anyone???
Greets
Houston
Houston said:
Hi,
if got a problem with my magician that I cannot solve:
When I'm on the phone, the magician cuts the call after 8 minutes. Always. I have know idea what to do...
This may be a good thing if you are on the t-mobile network and pay 49cts a minute. But with 3cts a minute, it can be very annoying :?
Any idea anyone???
Greets
Houston
Click to expand...
Click to collapse
What is your ROM version?
This is a common problem in lower ROM versions; once you upgrade to at least ROM v1.11.00 WWE it'll be OK.
No, sorry. The ROM Version is 1.12.01 GER... Would an update to 1.13 help? Or is it a problem caused by some software piece included in 1.12 (like the 'photo contacts' problem that causes gprs to block)?
Any idea?
Greets
Houston
i suffer the same problem...i dunno whether it's 8mins...but it does cut off my call quite often...
and i'm using rom 1.13....
I guess it's not your Magican, who cuts your call. My operator allways cuts my call on 10 minute. I use some phones and have the same thing! May be it's yours operator?!
UPDATE!!
It seems that a solution for the problems has been found for:
- Reception difficulties
- BAD gsm performance
- No reception on the phone
http://forum.xda-developers.com/showthread.php?t=389601
Please go to this URL, read it, upgrade your broken polaris device and respond in the poll that it either worked for your or didn't
----------
Hi guys,
after upgrading my Polaris from the default supplied rom 1.58.21.23 to the latest 1.64.08.21, I have no reception in my house and even difficult reception on the street.
I reversed back to version 1.58.21.23, but even then, still have issues with reception.
Does anybody have the same problem, or had the same problem and find a fix?
Rroet
Hello,
I do have the same problem, and got it on the same way as you did?
could someone please help us?
Do you have the same difficulty as I do:
I've followed the procedures as described in manuals everywhere:
- remove the memory card
- be happily synced
- start app
- device goes into the tricolor screen
- replug the usb as described on the polaris screen
- Flashing startssss.... goes... goes...
- HANGS at 99%
- Have to do recovery procedure as shown on screen.
- Flashing procedure starts second time
- hits 100%
- Now i've got a bad reception? On my previous polaris (replaced due to a phonespeaker defect) had 2 bars even after upgrading. My new Polaris doesn't have any bars after I upgraded (It did have 2 bars before upgrading)
Any expert here with information?
I'm having the same issue, by upgrading RADIO 1.58.21.23 to the latest 1.64.08.21 I got weak signal on GSM. Two bars on signal icon on the top near the BTS.
I'm using BEPE 0.67 ROM with WM 6.1, downgrading the RADIO doesn't help. I have searched thru this forum and didn't find any relevant solution
I was having the same problem with you. I have tried everything including flashing every rom/radio available and performing hard resets at every stage. Unfortunately, in the end I had to get my cruise replaced.
These are my original Cruise details, just to see if there is anything in common:
HK Traditional Chinese HTC Cruise
1.27.832.1. CHT
01/10/08
1.58.21.23
25.65.30.04H
Very interesting issue
I read this several times in different threads now.
Fortunately myself doesn't suffer this issue and i have
also upgraded to 1.64.08.21. Lucky one.
Maybe one should start a poll about this
Would be nice to know the results.
Olioaglio
I have this issue too after Hard-SPL and ASerg Rom, I have problems in o2 German network... very weak signalstrength 1/4 or mostly 0/4 (no network, denied).... i tried original radio 1.58.21.23 and 1.64.08.21 any1 know what could have happened? can a rom upgrade damage the radio hardware in any way? would be hard to believe... with german's BASE i have at least from 2/4 to 4/4 signal strength and sometimes I even get 3G... in my old o2 orbit (artemis) everything is at max strength
I have the same problem after flashing the 1.64.08.21 radio. Is there no solution?
I guess I am lucky, but with 1.64.08.21 and Bepe's 0.67 ROM I don't have any problems. There is no change at all. Signalstrength is the same, 3G is working fine.
1.64.08.21 and Bepe's 0.67 ROM
Me too
I have the o2 orbit 2 (POLA200)
Rroet said:
after upgrading my Polaris from the default supplied rom 1.58.21.23 to the latest 1.64.08.21, I have no reception in my house and even difficult reception on the street.
I reversed back to version 1.58.21.23, but even then, still have issues with reception.
Click to expand...
Click to collapse
Strange, I'm using also 1.64.08.21 and it's working like a charm... I do have another network provider (KPN, not t-mobile). Have 4 bars reception... Never had real problems with the reception too...
POLA100 (Touch cruise). Only my flash of radio succeeded in 1 time (not had to reboot before hitting the 100%). Also The Netherlands, so it doesn't seem to be country bounded.
Does it find your network? (Menu => settings => Phone (on personal tab)) then choose tab Network.
Current network: T-mobile
Network selection: Automatic
You can try Find Netwok over there, or Set network. Please also check the tab "Band", should be on Auto (both options).
My problem is when I manually check networks, I can find KPN NL and Orange NL everywhere, but not T-Mobile or Vodafone.. whilest on my wife's Vox I have 3 bars of network, on my N73 (nokia) I have 3-4 bars as well.
VERY ODD!
is it possible radio of pola100 and pola200 are different, even they share the same version number?
mavvy4ever said:
is it possible radio of pola100 and pola200 are different
Click to expand...
Click to collapse
Could be, but then again, Rroet and I are having the same devices (pola100), are living in the same country, having the same radio version (the 1.64.08.21), the only difference is that he has another provider (which I can find if I search for networks)
Rroet said:
My problem is when I manually check networks, I can find KPN NL and Orange NL everywhere, but not T-Mobile or Vodafone.. whilest on my wife's Vox I have 3 bars of network, on my N73 (nokia) I have 3-4 bars as well.
VERY ODD!
Click to expand...
Click to collapse
In June I will switch network (to Vodafone)... I hope it all keeps working... Really strange that you can't find your network anymore. If I scan for networks I see them all (also Vodafone and T-Mobile).
(Think you've allready done this) but what will happen if you give your device a hard reset, or flash Windows Mobile again to your mobile... This because I'm having the same device, can find your network and having the same radio version.
hi there!
I unfortunately got the same issue.
I got a XDA Orbit 2 from O2 Germany. Did the hardspl unlock(used the tool from olipro) after that i flashed the bepe 0.67 premium bepe rom.
Right now my orbit is disconnected most of the time, or has real bad signal strength. It would be very great if this can be fixed.
Greets
EDIT:
flashed the 1.64.08.21 got the same prob.
Got another orbit2 with everything in original delivery state. is there a possibility to "clone" the device back to original state?
I got very bad reception when update radio 1.64.08.21 . it frequenly lost connection when I got phone call , tried to downgrade and no result
I have vodafone simcard and now I must force to swich to 3g connection to make a phone call . when Iam on gsm I conldnot make any phone call at all , I am now just wait and see someone smart to show me how to correct this trouble
the phone work on my 3 sim but it is not as good as it was before
To make it complete: I have the O2 Orbit 2 (german) (POLA200) and I
have ugraded to the 1.64.08.21 without glitches (worked at first time,
did it through bootloader mode) and it is working with the same (good)
reception as it did before (phuuuh). Maybe it has something to do with
the flash problems at first time, which some users had. Could someone
sort it out? It's really goring, that even (successful) backflash to the stock
radio does not seem to fix the issue like the Poll indicates
Olioaglio
Edit: using Bepe 0.64 GER Opera with the Orbit2 ATM.
Edit2: Thought it might be a good idea to crosslink this thread to the
Polaris Radio ROMs thread to get things together.
What about the IMEI number btw?
I don't know if this is what happens by default, but my IMEI number is 2 digits longer in the software, then it is in the hardware:
example of my hardware IMEI: 123
in software it reads 12301
Does this matter in any way?
Interesting stuff... as Olioaglio said maybe there´s a relation to how it was flashed. If it was clean install or the process had to be repeated. Can anyone with this problem report back on this issue. I tried the new radio here in Spain but I went back to the stock radio as it seemed to have a better reception and battery life. I must admit I´m rather cautious about trying different radios as I fried my Hermes due to the radio and now it can´t connect at all.
I've had no problems/glitches during the flash process but I have the same reception problems as everyone else. Even using a friend's SIM with a different carrier made no difference in reception.