Related
Ok I just want to be sure of something. I am trying to configure PUSH email with the 2.16 ROM and Exchange SP2.
However, I keep getting a message that says to synchronize itesm as they arrive, I must supply the delivery address. And then its looking for a SMS (text) message address.
Is this out OMA really works, isnt WM5 and OMA supposed to just be automatice with no SMS text messages, needed
Nope that is not how it works. That is regular Exchange 2003. You may not have the push option turned on. In ESM ,Global Setting - Mobile, right click and select properties. Check that Push Mail is enabled.
By default my device set to As Items Arrive on the first sync. So it must detect the server is capable when it first syncs. I configured ActiveSync from the device first not ActiveSync on the computer. Not sure if that matters!
texastech31 said:
Nope that is not how it works. That is regular Exchange 2003. You may not have the push option turned on. In ESM ,Global Setting - Mobile, right click and select properties. Check that Push Mail is enabled.
By default my device set to As Items Arrive on the first sync. So it must detect the server is capable when it first syncs. I configured ActiveSync from the device first not ActiveSync on the computer. Not sure if that matters!
Click to expand...
Click to collapse
please clarify. is "ESM ,Global Setting - Mobile" server settings or on device?
lpasq said:
texastech31 said:
Nope that is not how it works. That is regular Exchange 2003. You may not have the push option turned on. In ESM ,Global Setting - Mobile, right click and select properties. Check that Push Mail is enabled.
By default my device set to As Items Arrive on the first sync. So it must detect the server is capable when it first syncs. I configured ActiveSync from the device first not ActiveSync on the computer. Not sure if that matters!
Click to expand...
Click to collapse
please clarify. is "ESM ,Global Setting - Mobile" server settings or on device?
Click to expand...
Click to collapse
ESM ,Global Setting - Mobile refers to a setting in Exchange System Manager on the Exchange Server, so this setting is for the Exchange Admins to change. I enabled Push Mail on my Exchange Server as soon as i installed SP2 and as soon as i started using the 2.16 i-mate rom the email was immediately pushed to the K-JAM, no extra configuration required from manual sync
Now all i need is A2DP but thats for another thread :wink:
Hi All,
Same ole Active Sync Error message problems that others have complained about:
"Support Code 85010014"
I am using Active Sync 4.1 and Outlook 2003. I am using my company's laptop so uninstalling/installing Outlook was not an option. I do think the error is appearing b/c I am trying to sync while Outlook is off-line. Common sense says just put it on-line. Tried that! My Outlook will only work online when our VPN is connected but is appears that Active Sync and our VPN are not compatable. Connect device - VPN gets disconnected. Connect VPN - then device is no longer connected. Our VPN is by Nortel. Any suggestions??
HELP!!!!!
edit: added Active Sync version
bump....I really need help with this one. Without being able to sync with my Outlook it almost makes the device useles.... Thanks.
Hi,
Have you tried moving your storage to your computer? I did it on my corp laptop and I think it was part of the fix for me. I believe it is called remote store if you do a search in help you should find the directions. If not then post back and I will post the ones our it folks set out.
Or perhaps you need the usbswitch.exe program to change the connection to usb serial then it might not knock off your vpn connection.
Where else to try???
Ok...so I got it that no one can figure out a solution to this problem. Can someone please suggest some place for me to go? I tried searching Microsofts website for a forum/newsgroup I can post this question to but I came up with nothing. Any suggestions would be really beneficial!!!!
Thanks,
Re: Where else to try???
ms_guy99 said:
Ok...so I got it that no one can figure out a solution to this problem. Can someone please suggest some place for me to go? I tried searching Microsofts website for a forum/newsgroup I can post this question to but I came up with nothing. Any suggestions would be really beneficial!!!!
Thanks,
Click to expand...
Click to collapse
How are you connecting your device? Bluetooth,USB, WiFi...? Maybe some more details.
You shouldn't need to reinstall Outlook. Try the following:
Right Click on "Mailbox - Person Name".
Choose Properties.
Click on Advanced.
Click on Advanced.
Tick "Use Cached Exchange Mode" (make a note of the old setting).
Click on General.
Select "Manually control connection state" (make a note of the old setting).
Tick "Choose the connection type when starting" (make a note of the old setting).
Tick "Connect with the network" (make a note...).
Close the dialogue with "OK", then all other dialogues.
Close Outlook.
Re-open Outlook.
Choose "Connect".
Allow Outlook to synchronise.
Close Outlook.
Re-open Outlook.
Choose "Work Offline".
Disconnect your VPN.
Plug in your phone.
Regards,
Jon "The Nice Guy".
Another tip???
Jon,
Thanks. I just tried that and still got the error message. I followed every strep you wrote, one-by-one!! But the error message still came back up. :?
Also, I am trying to do this via USB. The laptop is not BT capable and I broke the IR window during one of the many drops it suffered from.
Thanks.
SOLUTION FOUND!!!!
ALAS!!! A solution has been found. I found the link to the site below in the Microsoft ActiveSync newsgroup.
http://groups.google.com/group/microsoft.public.pocketpc.activesync/msg/7c134690e78923cb
Basically they suggest removing a script blocking of an antivirus program via the Windows Registry Editor.
It worked like a charm. It took a few minutes and I still haven't tested to see if it can be done while Outlook is on-line but I can deal with syncing while it is off-line.
Okay - I was having no end of problems connecting to Activesync and syncing to Exchange (local desktop would work ok), sometimes activesync on the desktop pc would stay at 'connecting' other times it would try to connect, but fail with error code 80072efd or 0x85002003. I also kept getting the error message on the PDA - unable to connect with your network settings (or something like it...).
After a couple of days trying to get it working (and occasionally succeeding after hard resets etc) I started investigating...
So, I checked a few things... Activesync 4.X uses a Remote-NDIS host on the PDA to make an IP based lan-type connection to your pc. Check your settings in
Settings > Connections > Network Cards > Network Adapters
for the 'Remote-NDIS Host'.
Mine had been set on 'Use Specific IP Address'. Change this to 'Use Server-Assigned IP Address'
Now check that it says ' My network card connects to' and that work is selected.
Now check Settings > Connections > Network Cards > Connections'
and check that the proxy server states - This network connects to the Internet' and that there is no proxy server specified.
I don't know if this will sort any issues out for anyone else - but it worked a treat with mine, so having spend days trying to get it working I thought I would share my horribly annonying experiences!!!
Hope it helps,
Liamo
on secoind thoughts - this has caused me more problems... grr I hate activesync - ignore my babbeling....
If I sort it properly I will post again..
i'm off to eat some apple-humble pie.
liamo
:-(
Okay,
so I uninstalled version 4.1 of activestink and installed the latest version 4.2. I created the pairing and hey presto - it's synching again.
Yup - it's great fun.
ohh, I also hard-reset in between 'cause I was annoyed!!!
;-)
liam
this worked for me.
i too faced the 'spinning wheel' problem with active sync.
i figured out that it was the configuration of the desktop or laptop and not the wizard as such.
1. after connecting the USB, i cud see messages like RNDIS device ready and all.
2. after this click on the lan icon in the taskbar of desktop. it displays all the lan connections. select the one that is for windows based mobile device.
3. in the properties for this lan connection, in general tab, check the box for Internet protocol.
4. In the advanced tab, click on settings for windows firewall.
5. check if activesync is added to the exceptions list. if not, check the box for activesync. click ok.
this should solve the problem. i sometimes have to do each time i connect thru usb.
hope this works.
hey guy i also had the same problem and although the first post was somewhat helpful, i still had to take an extra step in order for activesync to connect properly.
1. after changing to " Use Server-Assigned IP Address" in the connections tab i then had to:
2.go to the "usb to pc" interface and uncheck "enable advanced network funciotnality"
thanks for this post - i couldnt get my activesync to woork for the past 5 days
Activestink 4.2 won't even start on my computer :lol:
I don't really need it anyway :roll:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:
great man! i tried everything and this really works. thanks a lot
mrjay said:
great man! i tried everything and this really works. thanks a lot
Click to expand...
Click to collapse
You're welcome
It was driving me crazy the first day I had my wizard.
you can also use a registery hack:
use your favourite regeditor;
change
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“RNDIS“
into:
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“Serial_Class“
Erase:
HKCU\Comm\RasBook\’USB\“Entry“
do a Soft-Reset.
check after the reset if a:
HKCU\Comm\RasBook\’USB\“Entry“ key has been made for serial communication otherwise it won't work.
the-equinoxe said:
moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:
Click to expand...
Click to collapse
How can I run this cab if I can't use Activesync? (My PPC (MDA Pro) is in a vanilla state)
in my case was easier because i was able to copy on the ppc but i couldn't copy from it. trry to load it somewhere where you can take it from with your phone.
I've tried d/ling it from here but It doesn't save as a cab file.
Slave1 said:
the-equinoxe said:
moedinha said:
Anyone got stuck when Activesync keeps "Retrieving Settings" endlessly ???
Click to expand...
Click to collapse
You should make the activesync on the phone a serial connection instead of a ndis connection, this cab helped me:
Click to expand...
Click to collapse
How can I run this cab if I can't use Activesync? (My PPC (MDA Pro) is in a vanilla state)
Click to expand...
Click to collapse
This is the trick I found out:
Connect your phone, wait till activesync starts.
Run taskmanager on your pc and kill:
WCESMgr.exe and wcescomm.exe
Go to your explorer (again PC) and doubleclick:
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
Activesync will run now without errors (but doesn't sync!).
click on explore, copy the cab to the phone.
Disconnect the usb-cable, start the cab on the phone.
Reboot the pc, reconnect the usb-cable and activesync will sync again
the-equinoxe said:
mrjay said:
great man! i tried everything and this really works. thanks a lot
Click to expand...
Click to collapse
You're welcome
It was driving me crazy the first day I had my wizard.
you can also use a registery hack:
use your favourite regeditor;
change
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“RNDIS“
into:
HKLM\Drivers\USB\FunctionDrivers\“DefaultClientDriver“=“Serial_Class“
Erase:
HKCU\Comm\RasBook\’USB\“Entry“
do a Soft-Reset.
check after the reset if a:
HKCU\Comm\RasBook\’USB\“Entry“ key has been made for serial communication otherwise it won't work.
Click to expand...
Click to collapse
I've make the registry changes but after soft resetting, no HKCU\Comm\RasBook\’USB\“Entry“ key has been created. Can you please post the contents of that reg key so I can put in manually otherwise is there something else I need to do to get the key created?
I have also had a similar problem with my computer and my Qtek 9100 not "finding each other" properly for a sync over USB ince the day I bought it over a year ago. Haven't been too bothered with it, as I've synced via BT instead (which works perfectly).
Still, technology that doensn't work properly seriously anoys me. Having tried all other available and suggested solutions I stumbled across the-equinoxe's recepie of reg-changes. After following the instructions I also ended upp with no HKCU\Comm\RasBook\’USB\“Entry“ for serial communication.
Therefore, I would like to repeat sunseakers call for help... Could anyone tell me what the contents of that entry is supposed to be?
Thanks for any help!
...i don't know if this will work for you, but i attached mine usbreg...
Thanks Krinkie.
ActiveSync must be one of the most frustrating applications out there. I have tried all recommended fixes and still cannot get ActiveSync to recognize my MDA. The last time I did a sync was 9/06. Too much BS using this application. I have searched all over the web and cannot find any application that will allow me to update my PIM file without ActiveSync. So, I guess I will finally give up on this. Thanks to all of you who have tried to help me. Thank You!!
I've been trying for days to connect to my laptop and the file above 'rndis to serial' finally did the trick... I'd read elsewhere about turning off your firewall etc, in the end I'd uninstalled all my firewall, anti spyware and antivirus programs...
Thank god for everyone here at XDA-developers... there wasn't anything useful on the Microsoft site.
Hi,
I have setup Direct Push on our Exchange servers and setup my Qtek 9100 to DirectPush from it.
I recieve the folder structure
It tells me how many emails need downloading
I can SEND emails
But it doesnt bring any emails down!!
Can anyone help??
Email
I seem to be having this EXACT same issue. I cannot figure out what is failing.
Hmmm.. I am not at all sure, but I have an idea. If you go to activesync on the phone, and then go to configure server (under the menu right softkey), and then hit next and next again, you should see the screen with the things you are syncing... contacts/calendar/email/taskes, ect... If you then click on email, the settings button sould un-grey. Click settings. Change "Include the previous" and "limit email size" to "all", and then hit the "ok" in the upper right corner, and then finish. Hit the left softkey for sync, and it should get all of your email from the server... I have no way of knowing if this is indeed your problem, but I thought it may be worth a try... I would be interested to know if it works!
I have seen someone with exactly the same problem which I couldn't solve.
Are you by any chance running Microsoft SmallBusinessServer 2003 and Microsoft ISA 2004 :?:
Eman
We are running ISA Server...
Does everyone have this problem with Qtek or is it universal? I was going to try update ROM because you cant change account settings once you put them in, they grey out! But the ROM on Qtek seems a lower number than that I have installed... and Im not entirely sure what a ROM update does.
I have selected ALL on everything, just the number of emails to download increases... say 500 it displays 0/500 then 125/500 then disappears, still no email or anything!!
Just tried updating ActiveSync to 4.2 on a HP 6915...
Same problem...!!
HELP
Issues
Ok, here is what I've learned (which isn't much) so far:
I'm using a T-Mobile MDA with the stock firmware. I am trying to connect to Exchange Server 2003. I've seen the server options grey out as well, but the trick I've used is to configure the server options in Active Sync on the pc you have it connected to. The Windows Mobile version of Active Sync doesn't seem to play as nice at times.
Starcruzier--
Thanks for the suggestion, but I have tried that as well. I actually went through the same steps with a T-Mobile SDA on trial as well. When I do the steps that you outlined on both devices, I actually pull down all the mail...but I get no new messages as they come (and I did configure the SMS to send "As they arrive".
I'm starting to think this is more of an issue with either Active Sync, Exchange, or how T-Mobile handles push email from Exchange.
I honestly dunno about qtec, I have a T-mobile MDA. I am running rom version 2.26.10.WWE (just upgraded...) and I am using the Microsoft Direct Push (no SMS required... ) What rom are you using, and are you using the direct push or the SMS method (as I believe they work differently...) You can get the rom I have from a link in this thread:
http://forum.xda-developers.com/viewtopic.php?t=57554
although it is customized for T-mobile....
Question
I have a T-Mobile MDA as well. Star...did you get push email working with the stock ROM on the device?
Nope, when I got it push email was not supported by the default rom, and so I upgraded. I recently got a new one because the old one broke, but I believe that I upgraded this one before I tried to setup the push, so I dunno if it is supported by the default rom, or how well this works... hope this helps...
Starcruiser1229 said:
Nope, when I got it push email was not supported by the default rom, and so I upgraded. I recently got a new one because the old one broke, but I believe that I upgraded this one before I tried to setup the push, so I dunno if it is supported by the default rom, or how well this works... hope this helps...
Click to expand...
Click to collapse
That's easy to find out - in ActiveSync on the device, set the schedule to "as items arrive". If you've got AKU2 on the device, it should NOT ask you for a unique device address.
You can also make sure by going into settings > system > about; my OS shows as "OS 5.1.195 (Build 14955.2.3.0). Afaik, that means I have AKU 2.3 on the device. You need at least AKU 2 for DirectPush to work. Oh, and Exchange 2003 SP2 on the server.
Did everyone else just setup DirectPush and recieve emails straight away, or is it just me with the problem?
Does ISA effect it??
ellisjacklin said:
Did everyone else just setup DirectPush and recieve emails straight away, or is it just me with the problem?
Does ISA effect it??
Click to expand...
Click to collapse
If you get the folder structure, ISA should not be the problem. And yes, DirectPush works right away; if you have AKU 2.x on the device and when connecting to the server it determines that the server supports DirectPush, it should work at once.
Of course, DirectPush can be disabled in the Exchange System Administrator console. That would explain the effects you are experiencing.
Do you mean the tickbox 'Enable DirectPush' in Exchange Manager?
This is enabled on the Front End and main Exchange servers..
ellisjacklin said:
Do you mean the tickbox 'Enable DirectPush' in Exchange Manager?
This is enabled on the Front End and main Exchange servers..
Click to expand...
Click to collapse
Yes, that's the one I meant. Did you increase the timeout on the ISA server to 1800 seconds (30 minutes)? Does it work with other Windows Mobile devices? Does your mobile operator maybe not support persistent connections?
I have just set this for Outgoing and Incoming to 1800.
Tried my PDA and it still does the same thing, shows me how many it needs to download (which is nice) and then decides not to download them.
Vodafone (provider) tell me as long as Internet APN is active, which it is, it should be fine.
ellisjacklin said:
I have just set this for Outgoing and Incoming to 1800.
Tried my PDA and it still does the same thing, shows me how many it needs to download (which is nice) and then decides not to download them.
Vodafone (provider) tell me as long as Internet APN is active, which it is, it should be fine.
Click to expand...
Click to collapse
Somewhere in ActiveSync, you can set the debug level to "verbose". Does it tell you any more when you set it that way? Also, on the backend Exchange Server (where your mailbox resides), check the entries in the IIS Log (%systemroot%\system32\Logfiles\w3svc1\exYYMMDD.log - assuming it runs in the default Web Site, else w3svc1 will be something else). Do you have IIS Lockdown installed on the server? What happens if you sync manually, does that work? In the settings of the user (Active Directory Users and Computers), are the Exchange features pertaining to Active Sync activated?
I have set this to Verbose, cant see any effects of it though..?
If I sync manually, it tells me what there is to download, doesnt download them, then goes again and does 0/1 on everything. And ends seemingly normal bringing nothing down.
I have lots of log entries relating to the GET and PROPFIND from ActiveSync in the log but I cant see anything displaying a problem.. everything seems to be communicating but just not bringing down the emails..
User Enabled Syncronisation is set against the user on AD.
ellisjacklin said:
I have set this to Verbose, cant see any effects of it though..?
If I sync manually, it tells me what there is to download, doesnt download them, then goes again and does 0/1 on everything. And ends seemingly normal bringing nothing down.
I have lots of log entries relating to the GET and PROPFIND from ActiveSync in the log but I cant see anything displaying a problem.. everything seems to be communicating but just not bringing down the emails..
User Enabled Syncronisation is set against the user on AD.
Click to expand...
Click to collapse
After enabling verbose and trying one sync, what does it show when you hit "view status" in ActiveSync? Also, is it possible that you have policies in Exchange 2003 in place and your device is not compliant (e.g. no/too short password)?
Ive tried Verbose and no error is displayed, everything ends normal on Sync.
It is strange that you can send emails from the device no problems, so I assume the device is compliant. I have tried a HP PDA and have the same problem.
Trying to set up ActiveSync on my Telus P4000 (Titan), although the issue should be the same with an WM6.1 phone...
I can't for the life of my figure the right server settings to enter in the Configure Server section, and I have yet to find a definitive "this is how you do it" procedure for it. As near as I've been able to glean, for the "Server address" section, you give it JUST the domain name of the Exchange server, without an http:// or a /exchange or /oma or anything... correct so far? But the catch in my particular instance is that Exchange web access is on port 8080, rather than 80 or 433.
I've tried adding a :8080 to the server address, I've tried adding the http:// and/or https://, I've tried adding the /oma and /exchange to the end, and all combinations of the above, with no luck... when I go back into the settings, it's reverted to JUST the domain name. Is there somewhere else I can tell it to use a non-standard port? Registry key, maybe?
I'm not sure it works with other ports than 80 (HTTP) and 443 (HTTPS).
You just need to put your external A record in the server value.
Try using standard ports first to be sure everything is working, then switch.
Okay, well I managed to get rid of the "Cannot reach server" messages by switching back to "require SLL", and as it turns out, the server wasn't set up for SSL (it is now). So now I'm connecting, but getting certificate errors. At least I've found plenty of info about solving that issue, so on to the next step...
Soundy106 said:
Okay, well I managed to get rid of the "Cannot reach server" messages by switching back to "require SLL", and as it turns out, the server wasn't set up for SSL (it is now). So now I'm connecting, but getting certificate errors. At least I've found plenty of info about solving that issue, so on to the next step...
Click to expand...
Click to collapse
You will probabby have to install a certificate on the phone to be able to communicate with the exchange server. At least i had to...
playerkiller said:
I'm not sure it works with other ports than 80 (HTTP) and 443 (HTTPS).
You just need to put your external A record in the server value.
Try using standard ports first to be sure everything is working, then switch.
Click to expand...
Click to collapse
I've searched everywhere for info on using non-standard ports for activesync, and I haven't found anything, and I couldn't get it to work.
jeen said:
You will probabby have to install a certificate on the phone to be able to communicate with the exchange server. At least i had to...
Click to expand...
Click to collapse
Yeah, did that... still not helping
Go to first new post ActiveSync config for Exchange
Exchange ActiveSync cannot access the server if SSL is set to be required. For
information about how to correctly configure Exchange virtual directory
jeen is right. Unless the certificate is issued form a Trusted Certificate Authority, you will need to import the issuing CA in the Root Certification Authority store of your Phone.
If it's a self signed cert, just export it from exchange server (without Private key) and copy it to your phone. Then, double click it from File Manager. This should be enough.
^Yeah, I did that right off the top (see my reply to jeen). Still no joy.
Perhaps Tendulkar can finish his thought...
To disable SSL requirements for Activesync service is very easy:
Win2003 (IIS6.0)
Open IIS on your cas, expand the Default Website (or the website where ASVritualDir resides) right click on Microsoft-Server-ActiveSync and choose properties.
Go to the tab Directory Security, choose EDIT under Secure Communication.
Remove flag from Require Secure Channel.
Obvsiulsy Click ok.
Win2008 (IIS7)
Open IISManager.
Navigate through site, default website, hilight Microsoft-Server-ActiveSync.
Make sure you have the features view selected (should be by default).
Choose SSL Settings.
Unflag "Remove SSL".
Obviusly click Accept.
playerkiller said:
To disable SSL requirements for Activesync service is very easy:
Win2003 (IIS6.0)
Open IIS on your cas, expand the Default Website (or the website where ASVritualDir resides) right click on Microsoft-Server-ActiveSync and choose properties.
Go to the tab Directory Security, choose EDIT under Secure Communication.
Remove flag from Require Secure Channel.
Obvsiulsy Click ok.
Click to expand...
Click to collapse
Hmmm... "require SSL" was already un-checked. I've re-checked it, let's see what happens with that.
OK lemme know.
make sure you have the same root certificate installed also. you have to trust the same certificate authority as the certificate that you have on your exchange server.
Did anyone find solution
I am having same problem. Certificate installed and tried all connection settings that can find on internet. Cannot get ActiveSync to syn with my server (same certificate error, but hosting company states tested with WM6.1 that all is working fine on their end) and also cannot get Windows Live Messenger to work, states there's a connectivity problem. Funny thing is MMS, surfing net with IE, and Google Maps with GPRS work fine. Only Microsoft network products are not working. My phone is Palm Treo Pro with WM6.1 Professional. Vodaphone version but bought in China and have since added A4 Chinese text editor, which I think could be problem, but need to hard reset phone to check. Any ideas? Better yet, any solutions?
One tip for getting this working in my case (same certificate errors) was that I had to get the certificate off the internally facing OWA server, rather than the externally facing version. Although they're both the same server, the external one goes through an IAS box which seems to be presenting its own certificate rather than the one on the exchange server. Don't ask me - I don't run the system.
As soon as I add the Internal version of the cert, Exchange, OTA Sync and ActiveSync spring into life.