I have had an SPVM5k since November. I have put up with missed calls, poor signal strength, memory issues, slow downs etc like the rest of us, whilst eagerly awaiting the new Orange ROM, which was going to solve all my woes. Having upgraded, I now have a great converged pocket PC, that just misses calls. It makes calls OK, it just misses incoming calls. Occasionally it will ring instantaneously, with no delay. At other times it will give one ring only, and my caller complains that I never answer my phone. I have hard reset, I have removed all software except PI, I have selected GSM only, and extended the ring time to 30secs before voicemail. My next plan is to have the first barbecue of the season, with the M5k as the main course. Any suggestions before I get the charcoal out?
Related
My phone with no change and with every rom is now doing the following.
1. Instead of alarm going off, it calls back the person that last called me at the time the alarm was sapposed to have gone off... sometimes.
2. Calls last call dialed at random often. No specific time of day or number, it just picks a recently dialed or call recieved number, and calls it.
3. Not sure if it's my cheek, but it looooves to put calls on hold as soon as i anwer or in the begening of the call.
4. Any slight touch or fast movement or large breeze over the bottom buttons (mostly noticed on the 4 way) it will call a person.
5. It can never find a 3g network and wants to know if I would like to make a voice cal instead. That's on any call that's not on my sbp favorites.
I know the answer to many other questions, but these are the ones that concern me most that just started out of the blue and i can't find anything other than the mention of one person here saying his phone calls his wife in the middle of the night. I feel the pain.
Any ideas? thinking of going iphone 2.0. Got most the stuff i use and it's stable. But i LOVE the qwerty and would really rather keep this hermes.
Any help is much appreciated.
Thanks everyone,
Joe
oh yeah, and the alarm clock, birthdays, and appts change days and times then go back to the correct times and days. Does this about once a day.
Thanks,
Joe
Ref issues 1-4
My guess is a switch on the D/pad is not releasing correctly/fully and is causing an intermittent contact at the slightest movement or sound. I think you guessed that already.
So anyway - to rule out a software fault you could backup and do a hard reset and test before restoring the backup.
If that fails - assume a hardware fault.
Possible things to check - would require dismantling.
remove the d/pad. Cgeck the buttons for visible movement/any sign of poor contact and release.
If all appears fine then re-assembly will automatically have caused the d/pad connector to be re-seated (another possible cause of the issue - loose connection).
If the problem remains, my best guess for a fix would be d/pad board replacement.
Mike
I bought a TP2 a couple of weeks back; first thing I installed was Blackberry Connect (following instructions on this forum). BBC works perfectly, often pushing email out to the TP2 faster than I get it on the desktop. It's a real winner, pushes PIM info out to Pocket Informant 9 very nicely etc etc. I'm very pleased with the whole set-up.
However, I noticed that the TP2 was regularly dropping calls, both incoming and outgoing. What happens is this: when I make an outgoing call, I dial the number, the calling screen (the one with the dark grey "keypad" key and the red "end call" key) comes up briefly, there are often three quiet beeps and the phone reverts to the green phone screen (the one with recent numbers, the dial pad and the "talk" key). On an incoming call, the answer/reject screen comes up for a second or two with a ringing tone, but before I can pick up, it drops and usually goes off to voicemail. A soft reset seems to cure the problem for a short while, but I was ending up doing a dozen soft resets a day to pick up voicemails and make calls.
After BBC I had installed Kaspersky Antivirus, wondered if it was that blocking calls, turned everything off. No change.
I then suspended the BlackBerry service yesterday and used the phone with no problems (switched BBC on and off several times to check). It seems fairly clear that the BlackBerry connection is somehow interfering with the voice calls.
Any suggestions? Searching the forum hasn't produced anything. No-one on either of the two "BBC working/not working" threads here seems to have encountered this. Dropped calls seem to be an issue on some other HTC models, but no obvious solutions, apart from switching to GSM/manual frequencies. I don't know whether that's the issue here.
Apart from BBC, Kaspersky and PI9, I'm using the machine pretty much as it came out of the box: ROM is 1.19.401.1 (51489) WWE dated 22/6/09 whatever that means. I downloaded a Hotfix from HTC to correct issues with using + in SMS messages. BBC is v.106. I'm on a UK o2 corporate tariff with data and BlackBerry service.
I'm not sure if this properly belongs as a new thread - it doesn't seem to fall within any existing thread, but Moderators please move it if there's a better home.
Thanks very much.
Hi,
I have received my Rodhuim last Wednesday.
From Wedneday to yesterday, I had not problem with phone calls.
I have installed BB connect yesterday evening so I'll let you know if I have the same problem or not.
Murcielago said:
...I'll let you know if I have the same problem or not.
Click to expand...
Click to collapse
Thank you. Judging by the lack of replies, this doesn't look like a widespread problem.
Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Danno320 said:
Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Click to expand...
Click to collapse
In terms of dropping calls, it is usually due to the handover sequence between cellsites, rather than the handset itself.
I'm guessing you are on O2? If so, PM me your location and I'll get my "inside contact" to take a look at any outstanding issues there.
I must admit, I've not used that accelerometer feature yet, but I have turned it on. (Under Settings -> Sound & Display -> Ring and Notifications)
Erm.. This might sound like a dumb post but I was having problems with call disconnection whilst in the middle of calls. I discovered the problem - I'm LEFT HANDED!
When I used the device I held it in my right hand and type/operate with my left. When I held the phone to my right ear to have a conversation I was occasionaly touching my cheek with the call-end button and that's how I was getting repeated disconnections - true story.
I am now a practicing ambidextarian...
Thanks for getting back so quickly guys
a practicing ambidextarian eh............ I wish I could breathe underwater! (sorry I couldn't resist it)
I don't think I'm cutting off the call through contact with the screen all the time though but yes I have done it more than once!
Thanks for the info rp-x1. I'm in Settings -> Sound & Display -> Ring and Notifications and the only thing that looks relevant is the 'Quiet ring on pickup' option and I'm not sure it's related. For instance, I got a call early yesterday morning and answered the call in bed. When the wife elbowed me and I turned on my side the phone assumed I was putting it face down and ended the call. I'm looking to disable this function.
Dropping Phone calls even in locked screen state
I am also dropping a alot of calls . Not sure if it is related to face down as the phone is always upright after answring a call. May be the call end button.
Having said that the phone was locked when I received a call today. I moved the slider to answer said "hello", then after 3 seconds it disconnected.
Any ideas?
Thanks
edit: Seems like a proxomity sensor issue, judging by other threads. Will continue to search for a fix/workaround.
htc hd2 dropping calls
Hi everyone,
I have a htc hd2 since 1/2011, love the phone BUT i HATE the dropping calls problem!! Please help. also will upgrade to windows 7 help with this problem.
I hardly use the phone to make calls, so I'm not sure if the calls dropping in the past is any relation, but as stated by Danno320, according to the manual ( i went back looking for this ), turning the phone face-down will activate speakerphone.
This is so exciting... so I tried it a few times.
All it did was to disconnect the calls.
I wonder if the action really does turn the speakerphone on.
Anyone who's tried and succeeded?
I also want to know if there's a solution to this now that I know my phone isn't functioning like what the manual said it should be...
Hi all,
I have a bone stock Moto G4 running Marshmallow and have been experiencing an intermittent problem when receiving calls, where neither I nor the caller can be heard. It's as if both of us have our mute buttons on, or as if neither of our speakers is working. The phone rings audibly and the call is logged correctly when I answer it, so evidently the call is "going through". All other sounds play normally; only in-call sound is affected.
When this happens, if I immediately call the person who called me, the call goes through and we can each hear each other fine; i.e., the problem only occurs intermittently on inbound calls.
If I reboot the phone, the problem goes away but eventually comes back.
I've seen numerous reports of "no sound during calls" posted here and elsewhere but most of the posts I've seen are pretty old, and don't seem to apply to my phone.
I posted this question over on the Lenovo site but I haven't gotten any responses so I thought I might also check with the experts here.
Thank you for any help.
Inbound Intermittent Call Ring
Hi,
I have a Zenfone 3 Max ZC520TL, with Android Nougat and the latest firmware (14.14.1808.121) running on T-Mobile network...
For the longest time I've had an issue with incoming calls most of the time going directly to voicemail, no matter how many bars I have...
I've been researching this for sometime now and most blogs (after they recommend advice on fixing the issue), want you as a final resort to do a backup and perform a Factory Reset...which people say didn't work, so that's wasted time...
I have an extremely easy fix for this which will take you about 30 seconds...
All you have to do is change your 'Preferred network type' from 4G to 2G...you can do this by going to: Settings/More/Cellular networks/Preferred network type...tap Preferred network type and choose 2G...that's it!!! Your phone will now ring every time there's an incoming call unless the number is blocked...
By choosing 2G, you may lessen the internet download, upload, movie and video watching speed and image download speed in texts but increase the signal range...I personally am willing to give up image in text speed to receive incoming calls with no issues...
If you want to download or upload or watch movies and videos from the internet or download images in texts instantly, just change the 2G setting back to 4G temporarily...
I hope this post helps and saves others from spending hours looking for a fix for this issue.
Cheers,
Vinny
Hello XDA peeps,
I got a moto x pure 2015 that I bought from NY and I use it with Koodo mobile (Canadian provider) here in Montreal, Quebec. I find that I get quite a lot of false tones being triggered. It's very erratic and I can't find a pattern.
For example, some weeks I will never hear a tone beeping off into my hear. Other weeks, I will hear DTMF tones being tiggered by the voice on the other end. It could be my mom (VOIP) or my dad (mobile sim card) or even when I'm with customer service with a bank or credit card. I read that VOIP is notorious for false triggers because of the coding standards used. I noticed that female voices trigger it more often... in particular my mom.
I also noticed that I cannot hold my VOIP calls for long periods. I ruled out the 30 second VOIP issue as it can be 10 minutes, 5 minutes, or 2 hours before my VOIP call suddenly hangs up. I read that faulty DTMF may trigger the phone to end a call. This happens 99% of the time on different wifi connections (home, work, friends, public wifi, client premises, etc) and rarely, if ever, happens while on 3G/LTE.
1) Does anyone know if there is something that I can do to this phone to make mitigate any false triggers fore DTMF?
2) Can anyone confirm if using a Canadian mobile service on an American model would lead to this false DTMF?
3) any suggestions whatsoever? other than factory reset and changing phones. I did a factory reset already and the moto X pure is the phone I purchased to replace the Note 3 that also encountered dropped VOIP calls. I don't remember the Note 3 having any DTMF issues.
dutty.persian said:
Hello XDA peeps,
I got a moto x pure 2015 that I bought from NY and I use it with Koodo mobile (Canadian provider) here in Montreal, Quebec. I find that I get quite a lot of false tones being triggered. It's very erratic and I can't find a pattern.
For example, some weeks I will never hear a tone beeping off into my hear. Other weeks, I will hear DTMF tones being tiggered by the voice on the other end. It could be my mom (VOIP) or my dad (mobile sim card) or even when I'm with customer service with a bank or credit card. I read that VOIP is notorious for false triggers because of the coding standards used. I noticed that female voices trigger it more often... in particular my mom.
I also noticed that I cannot hold my VOIP calls for long periods. I ruled out the 30 second VOIP issue as it can be 10 minutes, 5 minutes, or 2 hours before my VOIP call suddenly hangs up. I read that faulty DTMF may trigger the phone to end a call. This happens 99% of the time on different wifi connections (home, work, friends, public wifi, client premises, etc) and rarely, if ever, happens while on 3G/LTE.
1) Does anyone know if there is something that I can do to this phone to make mitigate any false triggers fore DTMF?
2) Can anyone confirm if using a Canadian mobile service on an American model would lead to this false DTMF?
3) any suggestions whatsoever? other than factory reset and changing phones. I did a factory reset already and the moto X pure is the phone I purchased to replace the Note 3 that also encountered dropped VOIP calls. I don't remember the Note 3 having any DTMF issues.
Click to expand...
Click to collapse
I am confused... Your device does not interpret or use DTMF in any way, and it only generated by the touchpad for "legacy" applications like auto attendants or phone banking systems. If DTMF is being detected on the far end, it is miss registering a minimum of 50ms of two specifically mixed frequencies (Dual Tone Multi-Frequency). The device only generated audible tones for your comfort/reassurance except when dialing digits manually. The phone itself should not be part of the issue here. Also, DTMF is not used as a disconnect signal in any way, audible analog tones for disconnect purposes have not been in common service for over 20 years. And the US and Canada use the exact same North American Tone plan, so in that regard a US or Canadian device is not relevant.
I know this isn't very helpful, but I think your searching for the wrong problem with this "DTMF" thing...
TBH, I have worked in telecom as an enterprise grade VoIP engineer for 25 years, including cellular carriers and hosted VoIP providers, and I have never heard of this issue you are describing.
Hi acejavelin,
Thanks for taking the time to respond. It is quite possible I'm mixing up terms, issues, symptoms, etc. The different issues I'm facing may be completely independent of each other.
The fact is i hear touch tones when no one is pressing on the dialer. not me and not the other caller. some times it's infrquent and sometimes it can be several times in one phone call.
I will research and provide you with references on regarding VOIP/DTMF/call hang ups. Perhaps this warrants breaking down this question into two separate questions.
Will get back to you soon.
dutty.persian said:
Hi acejavelin,
Thanks for taking the time to respond. It is quite possible I'm mixing up terms, issues, symptoms, etc. The different issues I'm facing may be completely independent of each other.
The fact is i hear touch tones when no one is pressing on the dialer. not me and not the other caller. some times it's infrquent and sometimes it can be several times in one phone call.
I will research and provide you with references on regarding VOIP/DTMF/call hang ups. Perhaps this warrants breaking down this question into two separate questions.
Will get back to you soon.
Click to expand...
Click to collapse
Fair enough... but I answered this simply from a cellular carriers perspective regarding cellular service and your device. Not a VoIP carrier, that is entirely different and would depend on multiple things. A traditional cellular carrier and your device would not be the cause of DTMF tones, although if you are using a VoIP carrier or the person you are communicating with is, then that is whole different set of conditions.
Beyond that, standard troubleshooting would apply, eliminate potentials issues one at a time... try different SIM, carrier, destination, etc.... to narrow done to the commonality in every case and then change that piece to see if it eliminates the issue. Not sure what else to say without more information.
so far my testing is indicative that DTMF is the source of the hang ups. I used "in-band" DTMF and it seems that I only hear the tones now without hang ups.