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I own 128 MB JAM since March 2005 and use it with T-Mobile USA.
In May I installed 1.11.00 WWE upgrade. I had it synchronized with my desktop and laptop and it worked fine for me.
Last week I was on the Business trip and used the JAM only as a phone and a PDA.
When I've got back home I tried to synchronize and charge it as usual.
Synchronization started, but after 25-30 secs it gave me a message within the ActiveSync window "Connected. Synchronization error" and then immediately after that it changed to "Not connected".
I tried again - same result.
Next I tried to synchronize it with my laptop - same story.
After all I tried to delete partnerships and create new - no result. I am able though to connect as a guest.
At that point I decided to try the hard reset. By coincidence that same day I saw the news that ROM 1.13.00 WWE became available. I successfully installed it and tried to ActiveSync without installing the back-up then - no luck, same problem.
As well I'd like to mention that I have HP iPAQ 2215 and I can synchronize it with both computers without any problems.
So it looks like something is wrong with the JAM.
I hope you guys can help me to fix this problem...
Alex,
Had this problem also but my hard reset solved it. Have you tried re-installing Activesync? You may also want to take a look under C:\Documents and Settings\{Your Desktop}\Application Data\Microsoft\ActiveSync\Profiles to check if indeed the profile data was deleted properly. Goodluck!
Yes, I did hard reset, uninstalled the ActiveSync, erased all files in the 'Profiles' folder, disconnnected the cable, rebooted the desktop, downloaded the latest version of AS from the MS website, lnstalled it.
Then installed the AS, connected the cable, and tryed to establish the partnership.
SAME negative result.
It created the partnership and wright after it said 'Connected. Synchronization error' and immediately droped connection.
I am puzzled here...
I'm stumped! Usually a HR solves this for me... Have you tried a Bluetooth sync (this may be a temp workaround til you find the solution) have you tried using a diff USB port and/or cable to sync your device?
bnycastro,
Thanks for your help.
No, I did not try the bluetooth sync yet, but I definitely know that it is my JAM's problem now.
This morning I installed the latest version of ActiveSync available on the MS website on my daughter's PC. ActiveSync was never installed there before.
Then I tried to sync the JAM - same problem as I described in the previous posts. Right after that I paired my HP 2215 and no problem. It work as it supposed to.
It is a real mistery cause between the last time I was able to syncronize the JAM and the time the problem occure I did not install any software, did not pair it with any other PC... I only used it as a phone and a PDA on the trip.
The only what I noticed is that all of a sudden it started to freeze after every 10 -15 min of use. But now after I flashed the ROM to 1.13.00 it works normally except for the syncing problem.
Any other ideas how I can fix it?
I would really appreciate your help...
I'd suggest the Bluetooth sync and maybe taking it (your device) for service.
I've previously been connecting my Qtek 9090 to my computer fine.
I've just purchased the Imate Jasjar and need to transfer my contacts and diary across from the pc but I'm unable to do so.
I've been getting the message "one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it, when connecting the device using the usb cable given in the box.
If you've got any possible solution it would really really help right now!
Are you using ActiveSync 4?
Yes I instaled activesynk 4 also. I forget to say that my pc sees jasjar as a local connection area 2 after a while connecting it to my pc.
Is this have something to do with some settings;
:idea: Do your have a firewall / Anti-virus running on your pc? This, from experience has caused some connectivity issues in the past. If so, disable, connect your universal, then re-enable your firewall / Anti-virus.
i been having the same prob with AS4 and jasjar
ive tried turning off firewall and antivirs but still no connection..
by any chance was your imate jasjar bought off expansys???
mine was
thanks
You might want to verify that you are connected directly to the computer and not via a USB hub. I have had problems with WM5 devices connected to hubs not detecting properly, but direct connections worked.
Robert Harrold
hi
i use the usb ports of my laptop..no usb hub..
the only way i can sync is via BT
its wireless i agree but i need to use the cable aswell...
Well I bought mine also from expansys, Is this has something to do with my local area connection at home; Iam saying this because sometimes jasjar connects to my pc only as a local area connection 2. Then it can be synchronized by taking on and putting on the cable again. But this is not the wright way. Any ideas; Thanks
yeah.. same thing mine also conects as lan 2...
but never have i been able to get it to sync.. so could you please tell me more in detail if ever you got it synced,,if so how
thanks
Do you have any kind of VPN software installed on your laptop such as Checkpoint Secure Remote?
AS4 gave me no end of trouble at first with the same symptoms as yourself. I removed the VPN software and all of a sudden everything started to work properly.
hi
no i dont have vpn software..the only firewall i have is that of xpsp2 and the antivirus program i use is trendmicro pc-cillin/..ive tried with both of them off still no usb connection to activestink.... bt AS works no matter what
Have you try uninstall the Pc-cillin, reboot the machine then try again.
same **** here
List of issues:
-as4 will not see jasjar, spins forever
-----Solution, soft reset device, this has happens due to your last sync.
-Needs to resync everything - connection resets every second time almost
really very buggy
lpsi2000 said:
Have you try uninstall the Pc-cillin, reboot the machine then try again.
Click to expand...
Click to collapse
It's not enough to turn off antivirus and firewalls... you need to uninstall them...
Can anyone help please?
I cannot get my xda mini to sync. Basically it just keeps running and nothing happens.
I have researched a lot of threads which refer to setting up a dummy server connection for what I presume is the the "exchange server" which I have attempted - is this a false IP address please?
On my PC, activesync diplays Exchange Server and my XDA with a list of the sync items below.
I keep getting a message on the XDA saying it cannot retrieve an IP address for the connection. Sometimes when I sync the try to connect via GPRS
I do have a wifi connection set up which now works (most of the time).
TIA.
I have the same problem as you with my QTEK 9100. Sometimes it works to connect the device to my portable computer (Compaq Presario 2800) via ActiveSync but mostly it does not. ActiveSync just keep looking for the device but doesnt find it.
I have also tried after that I have turned off the firewall and antivirus software, but it still doesnt work. The few (2-3 times) that it did work I had my firewall and antivirus running.
Anyone have an idea what I should do? It's a brand new QTEK 9100 (just got it a few days ago) with ROM 1.3.7.13 SVE, ROM date 9/29/05. Since I can't connect my device to the computer I can't upgrade the ROM.
turn off your firewall
disable your onboar intell wifi card if you have one
Does this happen to your device when you connect to Activesync immediatly after soft-resetting the device?
I have a similar problem, but I have no problems when I connect to AS for the first time, if I try connecting again before performing a Soft-reset AS won't find the device and the device becomes unasable, only soft-reset solves this problem.
Anyone else with these symptoms?
nolovelust said:
turn off your firewall
disable your onboar intell wifi card if you have one
Click to expand...
Click to collapse
thanks but as I said I have turned off the firewall, and I don't have a built in wifi card in the laptop.
macrinus said:
Does this happen to your device when you connect to Activesync immediatly after soft-resetting the device?
I have a similar problem, but I have no problems when I connect to AS for the first time, if I try connecting again before performing a Soft-reset AS won't find the device and the device becomes unasable, only soft-reset solves this problem.
Anyone else with these symptoms?
Click to expand...
Click to collapse
Yes it is the same problem no matter of the soft reboots. The only times I get it to work is when I have reinstalled the activesync 4.1 software on my laptop, after a reboot (of the laptop) it does not work; instead it only display a network icon with "Limited or no connectivity" (this is also without both firewall and antivirus installed) when I connect the device. The result is that AS can't find the device...
My theory is that it somehow looses the USB drivers installed with ActiveSync 4.1 when I reboot the computer. Anyone know how to fix this? Which (dll?) files belong to the USB drivers? I might be able to manually replace them in the correct path if I find that out...
any news??? I just met the same problem
simple enuf chaps...
i just met the same problem and the fix is pretty simple...
remove a/s 4.1
re-install a/s 3.7 / 3.8.1
re-establish the partnership
re-install 4.1
How do you get a connection between a WM5 device and ActiveSync 3.7 or 3.8?
I cannot get a partnership.
Is this because a WM5 uses IP-protocol for the connection?
thanks
Peter
I am using Dopod 838, the asia version of Qtek9100.
I also seems to have problem on activesync 4.1 which keep on sync and fail to connect. When it fail. I will try
1) In Windows Task Manager, kill wcescomm.exe
2) Kill everything in wizard
3) manually turn-on activesync4.1 on pc again.
4) connect wizard with PC again..
I just bought my phone for 2 days and i have to try a few more times to confirm it really helps.. may be you can give it a try too.
PeterP said:
How do you get a connection between a WM5 device and ActiveSync 3.7 or 3.8?
I cannot get a partnership.
Is this because a WM5 uses IP-protocol for the connection?
thanks
Peter
Click to expand...
Click to collapse
you will need AS 4.0 and above for all WM5 devices
You might want to check device manager when your device is hooked up via USB and make sure there are no exclamation marks on your handheld device.
I have a laptop and I only installed ActiveSync 4.1 and it works fine. I've even re-imaged my laptop since getting the phone and wasn't a problem second time around. I also installed 4.1 on my work PC and it works fine there too.
Not sure if you can use anything older than 4.0. (Not sure the reasons why)
At work I tried to use 3.8 (Just for the hell of it) but 4.0 updates all the USB drivers and stuff. Anything below 4.0 will not recognize WM 5.0 devices as jfran said. After installing 4.x I don't know the reason or need to uninstall then install something older then uninstall and reinstall 4.x.
It should work straight after install. However I do NOT know what happens if by chance you had an older version of ActiveSync then tried upgrading to 4.x. Should work though. I know people have had success upgrading from 3.7 and 3.8 to 4.1 to use the newer Dell Axim x51v which have WM 5.0 here in my environment.
Thanks everybody for your replies,
it was after hamish_dy tip I wanted to know how to get an connection between AS3.x and a WM5 device, since I haven't been able to do so. And I also have read that WM5 needs AS 4.x in order to sync.
Have had my Qtek9100 now for a week, and have been studied this forum in detail for a solution on my problem.
Previously I had a Qtek S100 which synced with my laptop together with AS 3.8. My company uses Groupwise as e-mail system, but with Outlook 2002 also installed on laptop I got it working (also after some days of trial).
Now with my Qtek9100 nothing happends when I plug in the USB-cable. Well not true, it will connect with an IP-address and I can from AS see the filestructure on my Qtek, BUT nothing starts syncing (calendar, contacts, e-mails,etc.). I watch task-manager but nothing kicks in. Previously with my S100, mapisp32.exe always kicked in and was the magic component between outlook and groupwise. With AS 4.1 everything is dead in task-mgr. I also receive the 85010014-error message sometimes.
Have uninstalled AS 4.1 several times, cleaned out registry of AS keys, rebooted, installed AS again, reinstalled outlook, turned firewall off, turned antivirus off, soft-reseted my qtek, and so on. Have downloaded the swedish version of AS 4.1, since my Qtek has swedish language, and thought that was the reason. But no. Soon out of options and ready to take my new qtek back to the dealer.
Any help from anyone is very much appreciated.
thx in advance.
Peter
----------------------
ROM: 1.3.7.13 SVE
ROM-date: 9/29/05
Radio: 01.04.10
Protocol: 4.0.13.17
Ext Rom: 1.3.7.125
One thing you should try before sending your device in is to try sycnching up on a clean machine, i.e. (a freshly imaged machine)
I'm assuming initiating a manual sync does nothing?
ccisn said:
One thing you should try before sending your device in is to try sycnching up on a clean machine, i.e. (a freshly imaged machine)
I'm assuming initiating a manual sync does nothing?
Click to expand...
Click to collapse
No, manual sync does nothing.
If I can't find any solution before mid-next-week, I will find a workstation at work and load only the minimal components/applications needed and try to nail down the issue, as a last try. I work with IT myself so I'm not keen to reimage my laptop, there are just too many things to reinstall.
thanks for the advice!
Peter
Active Sync Sync via USB Resolved (well for me anyway)
Over the last month I have not been able to sync my Wizard to my laptop via USB. Via bluetooth worked a treat, but I was not able to upgrade ROM via btooth.
This morning, completely by accident I resolved the issue with USB sync'ing to Active sync 4.1.
This works for me:
1. Connect Wizard to laptop via USB (you will get the usual problem, with ActiveSync saying "Connecting" and nothing else
2. Whilst phone is still connected via USB perform soft reset on phone
3. The laptop system tray should display "Found new USB device" and then say "Pocket PC USB Sync found"
4. When the laptop / pc has finished installing software and displays "Your new hardware is installed and ready to use" Disconnect the USB cable from your Wizard.
5. Wait a couple of seconds and then reconnect your Wizard via USB and hopefully it will work.
Please let me know if this works for anyone else!
One more thing you could try before throwing it back at the salesman is to check your network connections.
Go to Control Panel and select network connections - make sure you are set to view details and look for the "Local Area Connection" that has a description of "Windows Mobile-based Device". On mine it is "Local Area Connection 3". You may have to scroll to the right to see the description.
Right click the relevant connection and then click "properties". Make sure that the following entries ONLY have a tick next to them.
Client for Microsoft Networks
File and Printer Sharing for Microsoft Networks
Internet Protocol (TCP/IP)
For some reason on mine none of them were initially selected :?
Click OK, when I did this it started syncing straight away!
Good luck!
I am also having a problem with activesync 4.1, up until now i have been able to sync perfectly via bluetooth or usb. However now when i try and sync activesync on my PC says connecting and nothing happens!!
I have tried everything, uninstalled, reinstalled, installed on my laptop (same problem)....
Given i have the same problem on 2 different PC's i am starting to think that its actually the Mini S and not the PC thats the problem. I feel a hard reset coming.............
s4vva said:
I am also having a problem with activesync 4.1, up until now i have been able to sync perfectly via bluetooth or usb. However now when i try and sync activesync on my PC says connecting and nothing happens!!
I have tried everything, uninstalled, reinstalled, installed on my laptop (same problem)....
Given i have the same problem on 2 different PC's i am starting to think that its actually the Mini S and not the PC thats the problem. I feel a hard reset coming.............
Click to expand...
Click to collapse
Hard reset has done the trick, so it turns out all problems may not be down to our pc's......
The same thing happens for me sometimes. What I have found ou this helps.
Unplug pda from sync cable. Kill all active programs on the pda. Plug in sync cable again. Viola! It syncs.
I have the same trouble, activesync just says connecting and thats it, i havent found any particular reason for it. SR does not help, just HR which is kind of overkill. Im really glad for the sprite backup software. I have tried all different things i could think of while i couldnt sync and nothing helped. I have allready about 3 HR after me.
Uni running latest rom.
Info :- Yesterday Activesync working at home and at work through USB.
Got home last night and thought I will set up my bluetooth conenction at home. Did this no problem at all the Uni connects through Bluetooth fine.
Get to work today and Uni Will not sync through USB.
I have gone through these Forums and can not find anything. Activesync just keeps saying connected.
Help !!!!!
Me again.
I have been through the Forums on this site and tried all the stuff on here.
Can I have on PC connect by bluetooth and another via USB.
I have tried soft reset and Activesync still says Connecting then times out after a long time.
Any help on this matter would be good.
Yo!
Can I have on PC connect by bluetooth and another via USB.
Click to expand...
Click to collapse
Yes. For my Xda Exec I have a USB connection to 'WORK-PC1', I have also set up a WiFi internet connection at work. Then, when I get home I use a Bluetooth connection and surf the internet using my 'HOME-XP-PC' connection via anothre ActiveSync 4.1 partnership (and also via a USB cable link if I want).
Alot of reference is made (here & other web sites) to ActiveSync & issues with partnerships: it appears that the thing to do is delete any troublesome partnerships, reset the PC & set up the partnership again.
Cheers,
Andy
CraptiveSync
Here we gop then :-
Active Sync :- Work PC (USB) Home PC (Bluetooth)
Have Wi-fi working no problme at home or work.
I have had to hard reset my UNI. Now both work and home connect fine using usb.
I set up BT on Home and the usb connection stops working. Also will not sync usb at work.
soft reset nothing. turn BT off nothing. Hard reset again and it syncs with both pcs usb.
Bluetooth on work pc this time.
Same again once BT set up will not usb sync.
GOD I HATE ACTIVE SYNC. In fact im renaming it to CraptiveSync.
I have no tired this in as meny ways as can set up BT first then USB.
BT and BT on both pc's works fine. but will not usb.
USB first then BT.
My experiences with this type of CRAP so far has led me to believe:
1) It's NOT ActiveSync - it's OK as long as v4.1 is used. Ensuring that WinXP Pro uses SP2 etc. etc.
2) It's NOT the PDA - only a handful of options HOWEVER one crucial thing I have learnt is:
Start > Settings > Connections > Connections (icon):
Advanced (tab): > Select Networks:
Ensure BOTH options are set to 'My Work Network'.
3) If there are any issues, IT'S AT THE PC END OF THINGS and it's this multitude of crappy layered & hidden options and badly written drivers that casues ActiveSync (et al) to go AWOL. :evil:
Oh, & ongoing issues I have with COM ports.....
Andy
CraptiveSync issues still happening.
Hard reset both Pc's connect fine using USB. As soon as either PC is switched to Bluetooth and a connection is set up USB STOPS WORKING.
IT WORKS FINE until Bluetooth set up.
Anyone ??
USB Activesync Issue
I'm getting the same issue, but I only connect through USB. I sync to a work PC and a home PC. It all worked fine straight after reflashing (a mere two weeks after I got the damn thing, too many problems with the slow Orange ROM).
It started with the "Connecting..." message staying on the screen on the home PC. I have just now deleted all partnerships on the PC and am trying again. It's now just saying "Retrieving settings..."
I'm going to rename the phone and try again from scratch.
I don't know how Activesync works but I'm wondering if maybe the version of it on my phone, that was installed during the reflashing is different/incompatible with the version on my PC. I have no idea if Activesync is installed during the flashing process or if it somehow sits there throughout. Does this sound reasonable? If it is the case, how does one go about checking the version of AS on the phone?
Any help appreciated. TIA
SORTED THE BLUETOOTH ISSUE
I have sorted out the Bluetooth isssues I was having in this thread.
Heres how :-
Home pc (Bluetooth) Work pc USB.
Hard reset the UNI (This restores active sync back to default settings).
Set up USB pc first.
Then set up Bluetooth Pc.
It works.
I noticed while buggering about last night that there seems to be something up with one of the network adaptors and IP addresses but honestly I don't know enough about TCP/IP to do anything with it!
I managed to sync using a BT connection but it seemed to take an age.
Won't reconnect bluetooth
I'm having what appears to be a distinct problem. I have a T-Mobile MDA which I synch by cable at the office, and by bluetooth at home.
This arrangement worked for a while, but now every time I disconnect the bluetooth, I can't reconnect until I go into bluetooth settings, choose devices tab, find the home PC partner, press and hold for edit. There I see the Activesync service checked, but if I refresh, the Activesync service is unchecked. If I check it, I can synch via bluetooth without difficulty.
Any ideas? This clearly seems to be a problem with the PPC Activesync.
More
This problem -- I have to edit the bluetooth connection on the PPC -- has a slight wrinkle. Just unchecking and checking the Activesync service on the devices edit will make it possible to connect. It is as if the service is actually unchecked when it appears checked.
zone alarm & active sync
I just figured it out from my end ... with the :connecting" activesync problem. It seems that Zone Alarm was the culprit and since then everything has been working fine.
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect
I would love to know the answer to this one.
I was surfing on wifi last night. Now today activesync just says connecting for ever when using USB.
I read on the MS website an old post that said if you do many soft-resets usb activesync may be imparied and you need to do hard reset. There is no way I will reinstall all my apps again. I am sure this is a firmware thing.
Something has become corrupted in the universal's program storage. hard reset just effectively reinstalls everything. Perhaps re-installing one of the cabs from the extended rom will solve this problem.
anyone have any suggestions or sovled this problem themself ? (my problem is definitely not firewall!)
essgee
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect.
Firstly Essgee Im assuming your craptivesync connection is on your home pc via bluetooth. It makes no odds if its bluetooth or usb. If its a work connection it might be a firewall thing. I can ot surf the web at work on my ppc as the fire wall will not let me.
Home PC. Or slack work firewall.
Sync with PC. Open ActiveSync up. Go to file and the connection settings. In the drop down box marked as "This computer connects to" change it to the internet. You should now be able to surf the net.
Let me know ??
colonel
This happend to me. I had to hard reset PPC and it has not happend since. Dont know what went wrong. I did read somewhere that WI-FI connected to a WLAN and then BLuetooth Activesync don't get on when both are trying to connect to the internet. (This was my problem).
essgee
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect.
Firstly Essgee Im assuming your craptivesync connection is on your home pc via bluetooth. It makes no odds if its bluetooth or usb. If its a work connection it might be a firewall thing. I can ot surf the web at work on my ppc as the fire wall will not let me.
Home PC. Or slack work firewall.
Sync with PC. Open ActiveSync up. Go to file and the connection settings. In the drop down box marked as "This computer connects to" change it to the internet. You should now be able to surf the net.
Let me know ??
colonel
This happend to me. I had to hard reset PPC and it has not happend since. Dont know what went wrong. I did read somewhere that WI-FI connected to a WLAN and then BLuetooth Activesync don't get on when both are trying to connect to the internet. (This was my problem).
I didn't actually use bluetooth, just wifi. It might be another reason, it might be because we disconnect the PPC from the PC when activesync is doing something, or making a call, and this corrupts something on the PPC. It definitely not the PC as I tried different ones and also reinstalling activesync and wiping registry entries.
Anyway I had to do a hard reset, and it all worked again. Damn it!
ActiveSyncToggle
If you are having trouble with the reconnection problem -- that is, having to reboot the PC and/or soft reset the Wizard to get a success, I have found that most of my problems were reduced by using ActiveSyncToggle to shut off Activesync, and disconecting the bluetooth connection on the PPC rather than shutting off bluetooth.
ActiveSyncToggle solves the PC problem entirely (I never have to restart PC) but I still sometimes have to go to PPC bluetooth connection, click on the PC and uncheck and re-check the activesync service. This is clearly a software problem, since the service is checked but acts as if it is unavailable; unchecking and then putting the check mark back cures the problem.
ActiveSyncToggle solves another problem for me. Sometimes in boot up, the bluetooth starts after activesync, which causes an error "can't find the com port" from activesync. Since I now shut off activesync, I don't get these error messages.
Not exactly plug and play, though.
Hi All,
failry new memeber when it comes to posting but have been using you guys as an essential source of bugfixing, problem solving and general HTC MDA advice since my TYTN.
I have spent sometime searching but not been able to find anyone with an issue similar to mine.
So heres the thing, recently exchanged my TYTN for a TouchHD and overall extremely impressed with both the handset and dev work done on here already.
I am running Dutty's 1.7 rom coupled with Radio ROM 1.09.25.35 all has been working and syncing wonderfully, however today when i try to sync up to my laptop to upgrade the radio to 1.10.25.25 i cannot get the darn thing to connect to activesync at all.
I am running XP SP3 and activesync 4.5 (again successfully until today)
I am using a non HTC USB lead which i know is generally a no no, however i sync'd up my kaiser with this lead for over a year and have been successfuly syncing my HD until today. I have tried an alterante USB lead just in case, again one with which i had no issue on the Kaiser.
I have tried to sync with the firewall on and off, also with my AntiVirus on and off
I have tried disabling Start_settings_USB-PC "enable faster data sync" to no avail.
I have tried the cusomary uninstall and reinstall of a fresh MS downloaded Activesync again no joy.
When I connect my HD to the pc and select connection type "Disk Drive" it recognises it instantly and allows me to browse the microSD card
When i connect with connection type "ActiveSync" it opens activesync, and displays connecting for smoe time and then decides it can't connect and offers me a diagnostic scan.
I have run the scan and saved the log file for information.
so basically the laptop can see my HD, activesync recognises a device has been connected via USB but refuses to finalise the connection. Oh obviously i have tried the "connect all using the connection" setting in activesyn on the HD as well. Figure the more i can tell you about what i have and havent done now the more time it saves you guys.
Its almost as if a process or service has been stopped or deleted on the device but i am buggered if i can figure if or what that maybe.
Any help appreciated guys. Obviosuly i will as a matter of course re-attempt all the above with the official HTC USB cable when i get home, but honestly dont see this being the issue considering the history of effectiveness of these cables.
I look forward to a flurry of interesting responses for me to try. Big thanks to all those who have made my WM PDA experience spot on to date.
Dboy
Update as promised.
Have got home and tried to connect using the HTC cable but still no joy.....
What could possible have gone wrong ?
No one any ideas ??
Hello,
I got a very similar issue, after some investigation I found out that it was my calendar causing this strange connection behavior.
Please do the following test,
1. delete your phone in active sync
2. reconnect your phone with the PC using the USB cable
3. When it asks for the synchronizing options (by default contacts, calendar,E-mail, favorites & M office one Note are ticked), REMOVE the tick of the calendar.
4. After finishing the setup wizard the synchronizing process will run as expected
So in my case I'm having trouble with the calendar, why ? I don't know but maybe someone else might have an explanation.
Good Luck
I encountered similar problems with ActiveSync previously but it was solved not via a soft/hard reset of my HD, but after I reboot my PC. Hope this can help you.
Note: I rarely shutdown or restart my laptop. I simply leave it to hibernate.
Reset HD Touch to get syn again.
One day could sync next day could not.
In the end did soft reset of phone all OK now.
Think the problem is I took a photo and it took ages to save it?
Thinking of put small hole in case so I can do a soft reset without the pain of unclipping cover. Any thoughts.