Database Users

Activesync 4.1 - not working

Can anyone help please?
I cannot get my xda mini to sync. Basically it just keeps running and nothing happens.
I have researched a lot of threads which refer to setting up a dummy server connection for what I presume is the the "exchange server" which I have attempted - is this a false IP address please?
On my PC, activesync diplays Exchange Server and my XDA with a list of the sync items below.
I keep getting a message on the XDA saying it cannot retrieve an IP address for the connection. Sometimes when I sync the try to connect via GPRS
I do have a wifi connection set up which now works (most of the time).
TIA.

I have the same problem as you with my QTEK 9100. Sometimes it works to connect the device to my portable computer (Compaq Presario 2800) via ActiveSync but mostly it does not. ActiveSync just keep looking for the device but doesnt find it.
I have also tried after that I have turned off the firewall and antivirus software, but it still doesnt work. The few (2-3 times) that it did work I had my firewall and antivirus running.
Anyone have an idea what I should do? It's a brand new QTEK 9100 (just got it a few days ago) with ROM 1.3.7.13 SVE, ROM date 9/29/05. Since I can't connect my device to the computer I can't upgrade the ROM.

turn off your firewall
disable your onboar intell wifi card if you have one

Does this happen to your device when you connect to Activesync immediatly after soft-resetting the device?
I have a similar problem, but I have no problems when I connect to AS for the first time, if I try connecting again before performing a Soft-reset AS won't find the device and the device becomes unasable, only soft-reset solves this problem.
Anyone else with these symptoms?

nolovelust said:
turn off your firewall
disable your onboar intell wifi card if you have one
Click to expand...
Click to collapse
thanks but as I said I have turned off the firewall, and I don't have a built in wifi card in the laptop.
macrinus said:
Does this happen to your device when you connect to Activesync immediatly after soft-resetting the device?
I have a similar problem, but I have no problems when I connect to AS for the first time, if I try connecting again before performing a Soft-reset AS won't find the device and the device becomes unasable, only soft-reset solves this problem.
Anyone else with these symptoms?
Click to expand...
Click to collapse
Yes it is the same problem no matter of the soft reboots. The only times I get it to work is when I have reinstalled the activesync 4.1 software on my laptop, after a reboot (of the laptop) it does not work; instead it only display a network icon with "Limited or no connectivity" (this is also without both firewall and antivirus installed) when I connect the device. The result is that AS can't find the device...
My theory is that it somehow looses the USB drivers installed with ActiveSync 4.1 when I reboot the computer. Anyone know how to fix this? Which (dll?) files belong to the USB drivers? I might be able to manually replace them in the correct path if I find that out...

any news??? I just met the same problem

simple enuf chaps...
i just met the same problem and the fix is pretty simple...
remove a/s 4.1
re-install a/s 3.7 / 3.8.1
re-establish the partnership
re-install 4.1

How do you get a connection between a WM5 device and ActiveSync 3.7 or 3.8?
I cannot get a partnership.
Is this because a WM5 uses IP-protocol for the connection?
thanks
Peter

I am using Dopod 838, the asia version of Qtek9100.
I also seems to have problem on activesync 4.1 which keep on sync and fail to connect. When it fail. I will try
1) In Windows Task Manager, kill wcescomm.exe
2) Kill everything in wizard
3) manually turn-on activesync4.1 on pc again.
4) connect wizard with PC again..
I just bought my phone for 2 days and i have to try a few more times to confirm it really helps.. may be you can give it a try too.

PeterP said:
How do you get a connection between a WM5 device and ActiveSync 3.7 or 3.8?
I cannot get a partnership.
Is this because a WM5 uses IP-protocol for the connection?
thanks
Peter
Click to expand...
Click to collapse
you will need AS 4.0 and above for all WM5 devices

You might want to check device manager when your device is hooked up via USB and make sure there are no exclamation marks on your handheld device.
I have a laptop and I only installed ActiveSync 4.1 and it works fine. I've even re-imaged my laptop since getting the phone and wasn't a problem second time around. I also installed 4.1 on my work PC and it works fine there too.
Not sure if you can use anything older than 4.0. (Not sure the reasons why)
At work I tried to use 3.8 (Just for the hell of it) but 4.0 updates all the USB drivers and stuff. Anything below 4.0 will not recognize WM 5.0 devices as jfran said. After installing 4.x I don't know the reason or need to uninstall then install something older then uninstall and reinstall 4.x.
It should work straight after install. However I do NOT know what happens if by chance you had an older version of ActiveSync then tried upgrading to 4.x. Should work though. I know people have had success upgrading from 3.7 and 3.8 to 4.1 to use the newer Dell Axim x51v which have WM 5.0 here in my environment.

Thanks everybody for your replies,
it was after hamish_dy tip I wanted to know how to get an connection between AS3.x and a WM5 device, since I haven't been able to do so. And I also have read that WM5 needs AS 4.x in order to sync.
Have had my Qtek9100 now for a week, and have been studied this forum in detail for a solution on my problem.
Previously I had a Qtek S100 which synced with my laptop together with AS 3.8. My company uses Groupwise as e-mail system, but with Outlook 2002 also installed on laptop I got it working (also after some days of trial).
Now with my Qtek9100 nothing happends when I plug in the USB-cable. Well not true, it will connect with an IP-address and I can from AS see the filestructure on my Qtek, BUT nothing starts syncing (calendar, contacts, e-mails,etc.). I watch task-manager but nothing kicks in. Previously with my S100, mapisp32.exe always kicked in and was the magic component between outlook and groupwise. With AS 4.1 everything is dead in task-mgr. I also receive the 85010014-error message sometimes.
Have uninstalled AS 4.1 several times, cleaned out registry of AS keys, rebooted, installed AS again, reinstalled outlook, turned firewall off, turned antivirus off, soft-reseted my qtek, and so on. Have downloaded the swedish version of AS 4.1, since my Qtek has swedish language, and thought that was the reason. But no. Soon out of options and ready to take my new qtek back to the dealer.
Any help from anyone is very much appreciated.
thx in advance.
Peter
----------------------
ROM: 1.3.7.13 SVE
ROM-date: 9/29/05
Radio: 01.04.10
Protocol: 4.0.13.17
Ext Rom: 1.3.7.125

One thing you should try before sending your device in is to try sycnching up on a clean machine, i.e. (a freshly imaged machine)
I'm assuming initiating a manual sync does nothing?

ccisn said:
One thing you should try before sending your device in is to try sycnching up on a clean machine, i.e. (a freshly imaged machine)
I'm assuming initiating a manual sync does nothing?
Click to expand...
Click to collapse
No, manual sync does nothing.
If I can't find any solution before mid-next-week, I will find a workstation at work and load only the minimal components/applications needed and try to nail down the issue, as a last try. I work with IT myself so I'm not keen to reimage my laptop, there are just too many things to reinstall.
thanks for the advice!
Peter

Active Sync Sync via USB Resolved (well for me anyway)
Over the last month I have not been able to sync my Wizard to my laptop via USB. Via bluetooth worked a treat, but I was not able to upgrade ROM via btooth.
This morning, completely by accident I resolved the issue with USB sync'ing to Active sync 4.1.
This works for me:
1. Connect Wizard to laptop via USB (you will get the usual problem, with ActiveSync saying "Connecting" and nothing else
2. Whilst phone is still connected via USB perform soft reset on phone
3. The laptop system tray should display "Found new USB device" and then say "Pocket PC USB Sync found"
4. When the laptop / pc has finished installing software and displays "Your new hardware is installed and ready to use" Disconnect the USB cable from your Wizard.
5. Wait a couple of seconds and then reconnect your Wizard via USB and hopefully it will work.
Please let me know if this works for anyone else!

One more thing you could try before throwing it back at the salesman is to check your network connections.
Go to Control Panel and select network connections - make sure you are set to view details and look for the "Local Area Connection" that has a description of "Windows Mobile-based Device". On mine it is "Local Area Connection 3". You may have to scroll to the right to see the description.
Right click the relevant connection and then click "properties". Make sure that the following entries ONLY have a tick next to them.
Client for Microsoft Networks
File and Printer Sharing for Microsoft Networks
Internet Protocol (TCP/IP)
For some reason on mine none of them were initially selected :?
Click OK, when I did this it started syncing straight away!
Good luck!

I am also having a problem with activesync 4.1, up until now i have been able to sync perfectly via bluetooth or usb. However now when i try and sync activesync on my PC says connecting and nothing happens!!
I have tried everything, uninstalled, reinstalled, installed on my laptop (same problem)....
Given i have the same problem on 2 different PC's i am starting to think that its actually the Mini S and not the PC thats the problem. I feel a hard reset coming.............

s4vva said:
I am also having a problem with activesync 4.1, up until now i have been able to sync perfectly via bluetooth or usb. However now when i try and sync activesync on my PC says connecting and nothing happens!!
I have tried everything, uninstalled, reinstalled, installed on my laptop (same problem)....
Given i have the same problem on 2 different PC's i am starting to think that its actually the Mini S and not the PC thats the problem. I feel a hard reset coming.............
Click to expand...
Click to collapse
Hard reset has done the trick, so it turns out all problems may not be down to our pc's......

The same thing happens for me sometimes. What I have found ou this helps.
Unplug pda from sync cable. Kill all active programs on the pda. Plug in sync cable again. Viola! It syncs.

I have the same trouble, activesync just says connecting and thats it, i havent found any particular reason for it. SR does not help, just HR which is kind of overkill. Im really glad for the sprite backup software. I have tried all different things i could think of while i couldnt sync and nothing helped. I have allready about 3 HR after me.

ActiveSync

Uni running latest rom.
Info :- Yesterday Activesync working at home and at work through USB.
Got home last night and thought I will set up my bluetooth conenction at home. Did this no problem at all the Uni connects through Bluetooth fine.
Get to work today and Uni Will not sync through USB.
I have gone through these Forums and can not find anything. Activesync just keeps saying connected.
Help !!!!!

Me again.
I have been through the Forums on this site and tried all the stuff on here.
Can I have on PC connect by bluetooth and another via USB.
I have tried soft reset and Activesync still says Connecting then times out after a long time.
Any help on this matter would be good.

Yo!
Can I have on PC connect by bluetooth and another via USB.
Click to expand...
Click to collapse
Yes. For my Xda Exec I have a USB connection to 'WORK-PC1', I have also set up a WiFi internet connection at work. Then, when I get home I use a Bluetooth connection and surf the internet using my 'HOME-XP-PC' connection via anothre ActiveSync 4.1 partnership (and also via a USB cable link if I want).
Alot of reference is made (here & other web sites) to ActiveSync & issues with partnerships: it appears that the thing to do is delete any troublesome partnerships, reset the PC & set up the partnership again.
Cheers,
Andy

CraptiveSync
Here we gop then :-
Active Sync :- Work PC (USB) Home PC (Bluetooth)
Have Wi-fi working no problme at home or work.
I have had to hard reset my UNI. Now both work and home connect fine using usb.
I set up BT on Home and the usb connection stops working. Also will not sync usb at work.
soft reset nothing. turn BT off nothing. Hard reset again and it syncs with both pcs usb.
Bluetooth on work pc this time.
Same again once BT set up will not usb sync.
GOD I HATE ACTIVE SYNC. In fact im renaming it to CraptiveSync.
I have no tired this in as meny ways as can set up BT first then USB.
BT and BT on both pc's works fine. but will not usb.
USB first then BT.

My experiences with this type of CRAP so far has led me to believe:
1) It's NOT ActiveSync - it's OK as long as v4.1 is used. Ensuring that WinXP Pro uses SP2 etc. etc.
2) It's NOT the PDA - only a handful of options HOWEVER one crucial thing I have learnt is:
Start > Settings > Connections > Connections (icon):
Advanced (tab): > Select Networks:
Ensure BOTH options are set to 'My Work Network'.
3) If there are any issues, IT'S AT THE PC END OF THINGS and it's this multitude of crappy layered & hidden options and badly written drivers that casues ActiveSync (et al) to go AWOL. :evil:
Oh, & ongoing issues I have with COM ports.....
Andy

CraptiveSync issues still happening.
Hard reset both Pc's connect fine using USB. As soon as either PC is switched to Bluetooth and a connection is set up USB STOPS WORKING.
IT WORKS FINE until Bluetooth set up.
Anyone ??

USB Activesync Issue
I'm getting the same issue, but I only connect through USB. I sync to a work PC and a home PC. It all worked fine straight after reflashing (a mere two weeks after I got the damn thing, too many problems with the slow Orange ROM).
It started with the "Connecting..." message staying on the screen on the home PC. I have just now deleted all partnerships on the PC and am trying again. It's now just saying "Retrieving settings..."
I'm going to rename the phone and try again from scratch.
I don't know how Activesync works but I'm wondering if maybe the version of it on my phone, that was installed during the reflashing is different/incompatible with the version on my PC. I have no idea if Activesync is installed during the flashing process or if it somehow sits there throughout. Does this sound reasonable? If it is the case, how does one go about checking the version of AS on the phone?
Any help appreciated. TIA

SORTED THE BLUETOOTH ISSUE
I have sorted out the Bluetooth isssues I was having in this thread.
Heres how :-
Home pc (Bluetooth) Work pc USB.
Hard reset the UNI (This restores active sync back to default settings).
Set up USB pc first.
Then set up Bluetooth Pc.
It works.

I noticed while buggering about last night that there seems to be something up with one of the network adaptors and IP addresses but honestly I don't know enough about TCP/IP to do anything with it!
I managed to sync using a BT connection but it seemed to take an age.

Won't reconnect bluetooth
I'm having what appears to be a distinct problem. I have a T-Mobile MDA which I synch by cable at the office, and by bluetooth at home.
This arrangement worked for a while, but now every time I disconnect the bluetooth, I can't reconnect until I go into bluetooth settings, choose devices tab, find the home PC partner, press and hold for edit. There I see the Activesync service checked, but if I refresh, the Activesync service is unchecked. If I check it, I can synch via bluetooth without difficulty.
Any ideas? This clearly seems to be a problem with the PPC Activesync.

More
This problem -- I have to edit the bluetooth connection on the PPC -- has a slight wrinkle. Just unchecking and checking the Activesync service on the devices edit will make it possible to connect. It is as if the service is actually unchecked when it appears checked.

zone alarm & active sync
I just figured it out from my end ... with the :connecting" activesync problem. It seems that Zone Alarm was the culprit and since then everything has been working fine.

hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect

hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect

I would love to know the answer to this one.
I was surfing on wifi last night. Now today activesync just says connecting for ever when using USB.
I read on the MS website an old post that said if you do many soft-resets usb activesync may be imparied and you need to do hard reset. There is no way I will reinstall all my apps again. I am sure this is a firmware thing.
Something has become corrupted in the universal's program storage. hard reset just effectively reinstalls everything. Perhaps re-installing one of the cabs from the extended rom will solve this problem.
anyone have any suggestions or sovled this problem themself ? (my problem is definitely not firewall!)

essgee
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect.
Firstly Essgee Im assuming your craptivesync connection is on your home pc via bluetooth. It makes no odds if its bluetooth or usb. If its a work connection it might be a firewall thing. I can ot surf the web at work on my ppc as the fire wall will not let me.
Home PC. Or slack work firewall.
Sync with PC. Open ActiveSync up. Go to file and the connection settings. In the drop down box marked as "This computer connects to" change it to the internet. You should now be able to surf the net.
Let me know ??
colonel
This happend to me. I had to hard reset PPC and it has not happend since. Dont know what went wrong. I did read somewhere that WI-FI connected to a WLAN and then BLuetooth Activesync don't get on when both are trying to connect to the internet. (This was my problem).

essgee
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect.
Firstly Essgee Im assuming your craptivesync connection is on your home pc via bluetooth. It makes no odds if its bluetooth or usb. If its a work connection it might be a firewall thing. I can ot surf the web at work on my ppc as the fire wall will not let me.
Home PC. Or slack work firewall.
Sync with PC. Open ActiveSync up. Go to file and the connection settings. In the drop down box marked as "This computer connects to" change it to the internet. You should now be able to surf the net.
Let me know ??
colonel
This happend to me. I had to hard reset PPC and it has not happend since. Dont know what went wrong. I did read somewhere that WI-FI connected to a WLAN and then BLuetooth Activesync don't get on when both are trying to connect to the internet. (This was my problem).

I didn't actually use bluetooth, just wifi. It might be another reason, it might be because we disconnect the PPC from the PC when activesync is doing something, or making a call, and this corrupts something on the PPC. It definitely not the PC as I tried different ones and also reinstalling activesync and wiping registry entries.
Anyway I had to do a hard reset, and it all worked again. Damn it!

ActiveSyncToggle
If you are having trouble with the reconnection problem -- that is, having to reboot the PC and/or soft reset the Wizard to get a success, I have found that most of my problems were reduced by using ActiveSyncToggle to shut off Activesync, and disconecting the bluetooth connection on the PPC rather than shutting off bluetooth.
ActiveSyncToggle solves the PC problem entirely (I never have to restart PC) but I still sometimes have to go to PPC bluetooth connection, click on the PC and uncheck and re-check the activesync service. This is clearly a software problem, since the service is checked but acts as if it is unavailable; unchecking and then putting the check mark back cures the problem.
ActiveSyncToggle solves another problem for me. Sometimes in boot up, the bluetooth starts after activesync, which causes an error "can't find the com port" from activesync. Since I now shut off activesync, I don't get these error messages.
Not exactly plug and play, though.

Activesync doesnt sync via USB, works great wth Bluetooth ?

Hi,
today i found a new problem which alarmed me a bit. For all these days, I have been syncing my qtek9100 with my laptop using activesync bluetooth partnership. Everything worked great all the time - no issues.
today i just tried using the usb cable to sync. I can see that the moment I connect the cable to the phone, activesync recognises the phone and presents the authentication window and then later connects me to the phone. Great till here. But then, the pc activesync window shows "Looking for changes.." for a brief moment and then shows "Syncronizing.." and gets stuckup. On the qtek side, all I see is "Connecting" and thats it. I tried to be patient but nothing happens at all.
Interesting thing is that, with this USB cable connection the Tools->Add Remove programs and Tools->Explore Pocket PC work absolutely fine. I could install a software too, successfully.
Can someone tell me if I am missing some steps coz of which it doesnt sync when on usb connection ?
Very important concern is that, if I want to upgrade the ROM I need to establish PC<->qtek connection via usb. Since I am able to explore or install software when on usb, is it safe to go ahead with upgrading process ? (the fact that i am not able to sync using usb makes me feel my partnership is not setup properly enough for me to start the upgrade)
Can anybody guide me through this ?
Anup

I have the same problem with my brand new Qtek9100 (I received it just today). I think it's just a bug in the ROM (I am using the latest stable from the XDA FTP). I don't think there is much we can do, to be honest. My ActiveSync doesn't have such problems with any of my other 6 PDAs.

Firewalls?
Guys, are you sure it's not a software firewall ? I had the same problem. Even opened up the firewall completely and it wouldn't work. If I exit the SW firewall, it works perfectly.
Hope that helps, DBo.

Re: Firewalls?
davebo said:
Guys, are you sure it's not a software firewall ? I had the same problem. Even opened up the firewall completely and it wouldn't work. If I exit the SW firewall, it works perfectly.
Hope that helps, DBo.
Click to expand...
Click to collapse
Oh !!, well thats something I need to check out. When I go bck home today, let me check it. I dont have any other firewall software installed other then the one which came with windows xp sp2.
By the way, I just let the activesync run the whole night just see what happens, and in the morning, I was presented with this error.
0x80072ee2
The server could not be reached. This can be caused by temporary network conditions.This condition is generally temporary. Try to sync again later.
Click to expand...
Click to collapse
Let me see what more I can dig into. But with this situation, is it safe to upgrade the ROM ? I mean can I assume that my activesync partnership via usb is working properly and its just a sync issue ?
Anup

Activesync Disconnects

Hi,
I have been suffering with a persistant Activesync connection problem. It usually connects and syncs fine the first time I boot my machine, but after around five minutes it almost always disconnects (though my Vario II continues to charge). Unplugging and replugging the USB cable does not work and the Activesync icon remains grey. Trying to start the connection manually either from the Vario II or from Activesync on the desktop also does not reconnect the device. In fact the only way to get it to connect again is to reboot my PC.
I'm using Activesync 4.2 downloaded from Microsoft this morning. I've tried deleting and recreating the partnerships, which does not help the issue. I've tried several USB cables which also do not resolve the issue, so I am now asking for your help.
If anyone has any insights into whaty might be happening I would appreciate your help...
Thanks,
Chris

I'm having the same problem, but in my case unplugging the cable from the device and plugging it again usually restarts the sync. Sometimes, however, I have to soft-reset to get it working again. Very annoying.

Hi Chris,
Ive had tons of issues with activesync on my works laptop..... I use a VPN and zonealarm... I used to have tno issues but since I got WM5 wich uses IP address's it always does the same thing as yours.. ive made sure the IP address is allowed in zone alarm.... my colleague also had this issue.. he managed to solve it by using a differnet USB port as his laptop has 3 one is on the side of the machine ... try using a different USB or disable zone alarm if you use it this could be causing the problem.
I sometimes get it to work if I have no VPN client running but as soon as I do use it the active sync stops.
Hope this may help you
James

I have exactly the same issue with my Vario II, never happened with my Vario and I have changed nothing other than my phone. Makes me think its summin to do with the harware possibly? Anyone else found a cure for this?

I Had the same problems, so I gave up on USB connection with active sync, I have 4 USB ports on my laptop and tried all, I now use bluetooth and works everytime.
There has always been problems with USB and actgive sync, so 4.2 was suppose to fix, but not for me.

I've got the same probelm on my Tytn. I've solve it to delete the Pocket Mechanic :shock: , I've done a S.R. and from now on the A.S. works correctly.
Ciao, Cesare

Had to use my old vario for a bit today, used activesync and it worked fine for the whole time I had it plugged in, got a new Vario II replacement today, got home and its exactly the same, would appear to be a mismatch between Vario II and activesync 4.2, can I connect by wifi?

Hello hmm the problem is if it uses direct or ip ,try go settings - connections - ( usb to pc ) and disable advance network funtctionality.
Hope that works
thanks

I had this problem too - I disabled advanced network capabilites in the "USB to PC" control panel under the Settings/Connections folder, and then Activsync stayed connected after that.
HTC TyTN 7/22/06 ROM

Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?

After the activesync working fine with my orange spv3100 for 4 weeks it suddenly refused to connect. I un-checked the "advanced functionality" box as suggested and it works again. Many thanks for the solution peeps.
I too would like to know what functions this deactivates.

Same problem, I've installed ActiveSync 4.5beta and now it stay connected, sometimes it disconnects but after restart of the phone it works again, one friend told me that the problem comes from the Activesync in the phone, so may be we have to look for the problem in the phone not in the PC

Activesync 4.2 problem
Hi all,
I too started having the same problems with Activesync 4.2 hanging my phone if left charging overnight. I decided to disable the advance network connection and that worked for a while. Now the phone wont sync AT ALL. It charges, but I can't do anything else. I reinstalled the Activesync 4.2, did a soft reset, off-on to the mobile, turn off-on my computer and still nothing. I will d/l Activesync 4.5 beta to see if that solves the problem, but it looks to be a problem with the Activesync in the mobile and not the one in the computer. I did the troubleshooting and it is detecting the USB connection but does not sync. I would really like to know if wireless sync can be achieved. Will post any fix if I find one. BTW my mobile is about a month and a half.

activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY
pls help here im tired of this activesync problem
thank you

Sync problems with tytn
I've read through all the messages in this thread and wondered if someone could help me with some problems i've been having with syncing mine with a laptop. Often when I have the device plugged in when i boot up the laptop activesync won't start until i've disconnected the usb cable then reconnected it again-i never had this problem with the imate jam. My second problem arises when sometimes it says on the files section that there are un resolved items???? i then try to resolve the issue and a wizard comes up with add or remove buttons.afraid that i might remove something essential i tried the add button hoping this might resolve the issue-it didn't. i then gave up as nothing worked. after switching the laptop off and then syncing a day later there were no items to resolve so what exactly is happening. how can there be unresolved items one minute and nothing the next.also i hadn't done anything different on the tytn.if i select the add button on the window does it add a copy of the file highlighted and could this affect the operation of the device.Sorry if this seems a little confusing but i never had this problem with an xda exec or an imate jam.
please could someone help a non technical fifty something.

activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY

I agree, where is this option?
I'm running version 4.2 and along the top bar all I'm seeing is:
File - View - Tools - Help
Nothing like "Settings" and/or "Connections" in sight. Under "File" there is the "Connection Settings" option, but nowhere does it mention "Advanced Networking Functionality".......
Can someone explain this please?!

The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.

pof said:
The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.
Click to expand...
Click to collapse
Every time I try that, I just get an error message saying: "Failed to disable RNDIS to use Serial".
Has anyone else seen this message? Happens regardless of whether the Vario II is connected by USB or not...
Thanks,
Chris

I'm still getting the RNDIS error, has anyone else come across this? Is there a solution?
Cheers,
Chris

Activesync

This is now driving me mad. I had problems with my LAN connection on PC and removed Activesync 4.2 during trouble shooting. Once I had resolved the LAN problem I reinstalled Activesync 4.2 and everytime I try to connect my universal via USB it crashes the PC.
I have exited my firewall (ZoneAlarm and Sprite backup) but still same result I have even deleted the previous setup for PC from both hand held and PC.
It all works fine on my laptop and have not found anything regarding this on the forum or via Google.
All help appreciated as I am now out of ideas.

had a similiar problem once, it was caused by the lan card, they were sharing the same ports as the usb port so it caused the computer to crash, maybe if you look at your device manager.

or try to deactivate your LAN conection (right click) and then activesync, if it works it probably is the port sharing thing

I also have trouble with activsync causing my wifi internet connection to cease working every time i connect my atom via usb. Once the internet connection goes down the only way i can get it to start again is by a restarting my laptop.
any ideas.
Nipple

nipple said:
I also have trouble with activsync causing my wifi internet connection to cease working every time i connect my atom via usb. Once the internet connection goes down the only way i can get it to start again is by a restarting my laptop.
any ideas.
Nipple
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I also have this problem. did u manage 2 solve?

this is a hardware conflict issue. see whats sharing the irq with the usb.
i have found before that a xda connected to a usb2 port was conflicting with a built in usb1 port that a mouse was connected to.
you may have to change the irqs used in bios.

thanks for the reply, could you elaborate a little.
cheers nipple

Thanks for the advice but afraid to no avail.
But have solved the problem by closing Activesync and Sprite backup via Windows Task Manager successively connected PPC and the restarted the above applications. Who knows what was causing the crashing as I checked everything no hardware conflicts IRQ's nothing but as I say the above worked and I am happy again