so here i go
i have just received my jasjar from SBE after them having it for over two month (complete morons over there dont EVER use then unless you are obliged to). got it back, worked fine for a week and now, it will ONLY log on to UMTS networks for example im sitting at home i have a U symbol and 2 bars signal strength. I go into phone settings and select GSM instead of auto and it stays searching for 10 minutes then says no signal, i can get it to join the network if i select manually my network but i can then make no calls or texts or log on to the gprs network. i am using pocket phone thingy for the today screen. and here comes the wierd part. when im out of signal in a non umts area the today screen plug in reports a signal strength ie 63% and above it it states attempting voice connection. and HERE THE REALLY WEIRD PART. i still receive my cell broadcasts when out of gsm signal. ie its searching and ill get a 'text' saying 0208, 01829 .
Please help and dont tell me i have to send it back to the idiots at SBE
Related
I have the UK T-mobile MDA Pro and am having all sorts of problems with the connection to T-mobile. If I am sat at home I get 1 or 2 bars (50-70% according to Hudson Phone Dashboard) and this is fine unless I ask the phone to do anything, open software, menu, etc.
In which case the signal strength disappears completely and then the phone sits for 1-2mins until it finds the signal again and the process then repeats...
Has anyone else seen this or do I have a defective unit??
Cheers
Andy
Mine sometimes switches between UTMS and GRPS if I try connecting to anything, but only if I'm in a ****e coverage area (mainly at work).
BTW, I don't suppose u have call timers working right on hudson phone dash with the MDA Pro?
andykemp said:
I have the UK T-mobile MDA Pro and am having all sorts of problems with the connection to T-mobile. If I am sat at home I get 1 or 2 bars (50-70% according to Hudson Phone Dashboard) and this is fine unless I ask the phone to do anything, open software, menu, etc.
In which case the signal strength disappears completely and then the phone sits for 1-2mins until it finds the signal again and the process then repeats...
Has anyone else seen this or do I have a defective unit??
Cheers
Andy
Click to expand...
Click to collapse
Andy,
I had something that looks a little bit like it. The phone kept searching for a connection when trying to work wit MSN.
I put my phone settings on : settings/phone/band and set network type to GSM, when I am in Holland. So don't keep it on "auto"
When I am here in Romania however I can switch it back to auto and do not have the problem. It switches to the battrery consuming UMTS however. If I put it back on GSM it stays on GPRS however.
Huib
I have already tried setting the phone on Manual GSM - 1800... which improves the speed at which it reconnects but doesn't seem to eliminate the problem of the disconnections...
I know the signal isn't fantastic here but I have an old nokia 6210 with a tmobile payg sim in it and that always has 1-2 bars and has never lost it's signal...
I just tried putting it back on Auto... Then open messages and right on cue it lost the signal...
What do other people think? Does this sound faulty to you?
I think i have a faulty unit because i can not connect to the internet at all (although it worked last sat morning when i got the unit but i did not try again until my number got ported)i have tried it on GSM only and checked all the settings over with the guy from T-Mobile and they are ok but if i put my sim in my Jam i get a connection with no problems.
The guy from T-Mobile says it may be beacuse i am on the fringe for UMTS reception but i get the U symbol and 4 bars on the strength meter but surely it should go on to GPRS if it can not get reception on UMTS as it would do for phone calls anyone any ideas ?
Start>Settings>Personal Tab>Phone>Band>"Select Network Type" and change to GSM (it's probably on Auto), then ok it all.
If you now connect over GPRS (which is what the above is to do - force it not to use UMTS at all), then you're ok.
Next thing is to go to a UMTS strong area, and do the settings but set back to Auto and see if u get 3G connection.
Hope it helps.
i just get the message ''warning:unable to change GSM/UMTS Band, please try again later''
thanks anyway
Hello, without meaning to sound like a complete idiot, can anyone tell me if I will automatically get 3G connection on my o2 account, or do I need to contact them to enable it.
Because every time I try to make a video call, the Exec tells me that 3G is not available.
Or do I need a new SIM Card?
They sent me a new SIM Card with the Exec, but I have not fitted it. Do you think that I need to insert and activate it?
Many Thanks in Advance
Fatzzz
I also got a new SIM card when my Exec arrived and I had to call O2 to get them to activate it. They said this would happen within several hours, but in fact it happened within 5 minutes. The old card stopped working at exactly the same time, so don't go out without them both once you've called them!
You can only make video calls when your phone has locked on to the 3G network. You'll know when this has happened because you'll see a 'U' symbol next to the phone signal strength icon instead of the 'G' for GPRS. (U stands for UTMS.) Or, go to the phone dialler pad and check the network name.
Most people seem to struggle to find a 3G signal though, so it might all be a waste of time. Certainly here in Sussex I haven't found a signal yet.
Thanks SiliconS, do you know if there is a special plan to subscribe to, or will it work as long as it is in a 3G area?
Cheers
Fatzzz
I contacted O2 today to ask the same question (as well as get my new plan confirmed).
I was advised that I would need a new sim, which has been ordered and should be sent out soon, and once that sim arrives, I need to contact O2 and get them to enable the new SIM and disable the old one.
What they then advised me is that 3G would be used whenever it is available.
It'll work in Liverpool where I work, but from what I've seen, St Helens, where I live, won't work just now but is planned for future expansion although there is no date.
To be honest I doubt I'll use it too much as I permanently activesync with my laptop via Bluetooth and use that as an Internet connection.
Once a decent push email solution has been delivered I'll probably rely on 3G a bit more.
In London, I get U everywhere I go, don't know about other areas. It was rather amusing when the train passed Hither Green the U changed to G for about 10 secs then switched back to U again. So does it mean the transmitter somewhere near Hither Green doesn't support 3G?
it could just be that the signal wasn't strong enough to support UTMS.
For example, if I go into the office at work I usually end up on GPRS, yet if I go near a window I can use UTMS just fine.
Hope this helps.
http://www.webmap.o2.co.uk/
Check you O2 coverage
I am right on the edge of a coverage area however i am in dark blue but i get a very week signal from O2s UMTS network and a very strong signal from their GSM network.
I have real problems with using a data connection as i keep switching between the 2 networks and there is a delay while it does it. Also MSNM is really bad when it does this. At the moment i have set my Exec to just use the GSM network and ignore the UMTS one.
well I ordered a new sim from o2 to get 3g on my jasjar, and they sent me a normal gsm one (I didn't notice at the time, ended up hard resetting just to make sure I hasn't disabled it somehow!) So check when the SIM arrives that got 3G written on the side with the bubbles and not GSM! I infact ended up going to the O2 shop and getting one from there.
Flubster
I am on an AT&T 8525(see signature) running WM 6.1. I am in an area where my phone shows that I am on AT&T's network in the southeast US with 2 bars but I have no service. I cannot make a phone call although I occasionally receive a call, I cannot answer it. I also cannot get any data connection to work except the occasional SMS message. My wife is on T-Mobile with an 8125 and she has about the same coverage although she can make and receive calls about 90% of the time so there is no doubt that we are on the fringe of coverage.
I've tried changing the network band on my phone with no luck(trying to see if for some reason T-Mobile is on something different than AT&T). I tried upgrading my radio ROM as well to see if that would help(see sig) but didn't change anything. In other areas, with just the one bar of signal strength I've been able to make calls 100% of the time. It's only this one area that gives me fits.
I have FieldTest.exe on my phone but must admit that other than looking at the pretty numbers, I don't really know how to interpret the results of that app. Any suggestions?
Rick
I am having same problem, tried something like 3 roms , and it sometimes work for a while then stop working again, i was a new rom when i found it was making calls but no 3G connection, i tried another rom, made few calls then now it is unable to connect to anything , please let me know if you find a solution
I have an S5 that when next to 3 other phones in my house receives no signal (data or cell). I have to walk completely outside and its still spotty. Could it have bad antennas? and if so is it just the wire antennas or is there another piece that receives signals?
Past history: stopped using this phone probably 8-12 months ago because of this problem and now just did a factory reboot and re register on the network. and up until the factory reboot the phone wouldn't even register itself on any network or connect to any service even though it showed signal bars. It would either start to make a call and long pause and hang up or just go straight to an "emergency calls only" pop up. When looking on the about phone and status page there wee no registration on the status page.