Activesync detects K-Jam but does not connect - 8125, K-JAM, P4300, MDA Vario General

When I connect the K-Jam to the PC, using a USB cable, ActiveSync 4.1 detects the device. It starts connecting but it doesn't get a real connection. After a few minutes, it stops connecting.
I tried several soft resets, but they didn't help. Sync did work on a previous installation of Windows XP (SP2) but on a freshly installed system, I can't get it to work.
When I connect the device I do get an error saying "a duplicate name exists on the network". But I have no idea on how to solve this.
There is no firewall or anti-virus software installed.
If read about MTU in other threads, but I can't find that entry in the registry.
Who can help me out?
(PS trying to sync via Bluetooth is also not working )

Try changing the PDA name.....
..... go to Start > Settings > System > About > Device ID.
change the device ID and see if it will connect.
I had a problem like this with an old Dell X50 that would not let me sync when I had done a restore. There are ways to resolve the issue but I can't remember them off the top of my head. See if the name change works first though.
Good luck

Re: Try changing the PDA name.....
bilbo_28 said:
..... go to Start > Settings > System > About > Device ID.
change the device ID and see if it will connect.
I had a problem like this with an old Dell X50 that would not let me sync when I had done a restore. There are ways to resolve the issue but I can't remember them off the top of my head. See if the name change works first though.
Good luck
Click to expand...
Click to collapse
Hi. I tried this, but it didn't work. So I did a hard reset and tried it again. And now, it's working fine again.

Related

USB unable to connect; but able to charge

All,
I am currently able to charge my TYTN, but unable to get a USB connection to activesync; any ideas?
I have tried switching off the usb advanced but i doesn't work...
When I soft reset while the USB cable is connected it starts up in bootloader but does not show it is connected via USB.....just nothing but the bootloader startup screen.....
IPL is 1.01 and SPL is 1.04.
My rom is the latest South African....
Ant help would be very nice,
Cheers,
HJ
sounds like a firewall problem. Try disconnection from the internet and disable your firewall. If it connects then, adjust the firewall settings before reconnection to the internet.
I had the same problem with EZ Firewall
Nope, it is not the firewall, it used to work perfectly and it suddenly doesn't...
2 different computers have the exact same problem..any ideas?
I'm sure you've probably tried these, but just in case:
Reset device & stop activesync on device (memory/running programs)
Reboot laptop/pc
check in task manager that activesync is not running in the background
Delete existing partnership in Activesync & set it up again
marisa4755 said:
I'm sure you've probably tried these, but just in case:
Reset device & stop activesync on device (memory/running programs)
Reboot laptop/pc
check in task manager that activesync is not running in the background
Delete existing partnership in Activesync & set it up again
Click to expand...
Click to collapse
Yeps, tried all of that.....even ahard reset....
But still no succes, now back to syncing via IR....
Just :
START > SETTINGS > CONNECTIONS > USB to PC (then untick this box)
Then try again, worked OK for me!!!
use USB switch program
try install this program in your PPC and after that change activesync via serial instead of RNDIS.
worked on my Unieversal but i do not know yours
i don't think you need this program as it is already available in control panel -> connections -> usb-pc
hellejoep - any progress in solving this problem? I seem to be having the same problem with mine - tried activesync 4.2 and 4.5 on two machines - running the latest SA ROM.
pole_vaulter12 said:
hellejoep - any progress in solving this problem? I seem to be having the same problem with mine - tried activesync 4.2 and 4.5 on two machines - running the latest SA ROM.
Click to expand...
Click to collapse
The weird thing is that I got it to work on my home WinXP pc with a different cable....
I need to do some more testing...
Cheers,
HJ
Unable to connect
Hi,
I have the same problem. Anyone solve this?
I have a cable that just wont sync, try a different cable maybe.
wpbear said:
I have a cable that just wont sync, try a different cable maybe.
Click to expand...
Click to collapse
I'll do and let you all know!
I tried another cable but that one also recognises my an unknow device.....is it somewhere in my USB drivers?
This pc is Win2k SP3, on my XP SP2 it was working....
Any ideas?
I had a defective cable. It did exactly what you are describing. All other cables worked fine.

Generic RNDIS Drivers not found & other Problems

Hello,
Just upgraded my 8525 to the latest and greatest ROM. Well ... greatest should really be within quotes!!!
I'm having 2 problems ...
#1) I cannot use my phone thru DUN. I select Internet Sharing. Disable ActiveSync on my PC. Select PC Connection as USB and Network Connection as My ISP GPRS. When I connect the USB cable, I immediately get a message box that New Hardware has been found (Generic RNDIS). Windows (XP-SP2) then prompts me to install the drivers. I click Next but it does not find them and throws an error that Drivers could not be found. I've searched the internet and HTC sites in vain, but cannot find anything that helps.
#2) When I connect my device using ActiveSync (4.5), I cannot get the device to use ActiveSync as a pass-thru for the internet. This results in any calls made to the internet to fail.
Any help would be appreciated. I'm back on the road on Tuesday and need to get this resolved.
Thanks
-- Val
http://www.microsoft.com/whdc/device/network/NDIS/rndis.mspx
also ensure:
Start> Settings > Connections > USB to PC (should be unticked)
mikechannon said:
http://www.microsoft.com/whdc/device/network/NDIS/rndis.mspx
Click to expand...
Click to collapse
Mike,
I had tried that earlier today but it did not work. I unzipped the file and pointed the "Find New Hardware" wizard to that directory location. When I click Next it searches and finally returns with "The hardware was not installed because the wizard cannot find the necessary software".
I'm confused. Aren't the Remote NDIS drivers part of the ActiveSync install? What am I missing here?
-- Val
I have exactly the same problem, and I still didn't find any solution
I have exactly the same problem, and I still didn't find any solution
I also have the same Problem but a different situation
I would like to tether with my phone which I can do with no problem on most computers. However I have a corporate laptop that I cannot install activesynch on...So i just need the driver to install when I connect my phone via USB.
So i get the same error as the guys above me...so any fix to this problem that does not involve installing activesync would be greatly appreciated.
thanks in advance
-brandon
Hi everybody,
Yesterday I had the same problem, but I resolved it.
First, install Activesync 4.5.
Second, when you plug your device and it ask you for the driver generic RNDIS driver, you can choose the place of this driver (don't choose automatic).
So point the "Find New Hardware" wizard to that directory location :
C:\Program Files\Microsoft ActiveSync\Drivers
Then Ok (or next I don't remember)! After windows'd install alone the good driver.
Enjoy your synchronization!
Bye bye
Upgrade ActiveSync
jafangie said:
Hi everybody,
Yesterday I had the same problem, but I resolved it.
First, install Activesync 4.5.
Second, when you plug your device and it ask you for the driver generic RNDIS driver, you can choose the place of this driver (don't choose automatic).
So point the "Find New Hardware" wizard to that directory location :
C:\Program Files\Microsoft ActiveSync\Drivers
Then Ok (or next I don't remember)! After windows'd install alone the good driver.
Enjoy your synchronization!
Bye bye
Click to expand...
Click to collapse
When I used ActiveSync 3.7, this version can not recognize Generic RNDIS. I’d upgrade this version into ActiveSync 4.5, its work.
cheers
[email protected]
Generic RNDIS Error for Windows 2003
Hi Guys,
I am also facing the same problem but I am using windows 2003 server.
I am using HTC Touch phone. Please help me out with some solutions.
Thanks
Murali €N
I had this same problem with my HTC Touch Cruise. Here's what solved it:
Go to Settings > Connections > USB to PC
Uncheck Enable advanced network functionality
Then the computer sees your mobile and sync begins (at least for me).
Something worth trying...
If you look at the driver settings for "Windows Mobile Device" under WinXP it shows a file called:
C:\WINDOWS\system32\drivers\rndismpx.sys
I'm wondering if the rndismpx.sys file is all one needs to use to install the driver so that WinXP will see the WM phone as a viable device and therefore allow you to use it's Internet Connection Sharing function to give the PC a data connection to the net?
superswade said:
If you look at the driver settings for "Windows Mobile Device" under WinXP it shows a file called:
C:\WINDOWS\system32\drivers\rndismpx.sys
I'm wondering if the rndismpx.sys file is all one needs to use to install the driver so that WinXP will see the WM phone as a viable device and therefore allow you to use it's Internet Connection Sharing function to give the PC a data connection to the net?
Click to expand...
Click to collapse
Ok I too had this problem, and refuse to use active sync as it always muck up my special clock settings. This is what fixed it for me.
As i DO have active sync installed on my desktop system, and taking the advice of the persom who posted above, i just copied the "DRIVERS" folder onto a disk (From \Programme files\Microsoft Activesync), took that to the laptop i needed to install on, and installed the driver manually, pointing to the DRIVERS folder on th CD i just made. All installed, and "Pinging" nicely!
rbrychckn said:
I had this same problem with my HTC Touch Cruise. Here's what solved it:
Go to Settings > Connections > USB to PC
Uncheck Enable advanced network functionality
Then the computer sees your mobile and sync begins (at least for me).
Click to expand...
Click to collapse
I done what you say and that works strait away thank you
pls hlp me
i have kais100 lock to at&t
R 1.27.14.09
G 22.45.88.07H
D 1.62.00.00
PLS HLP ME ............
rbrychckn way is work for me.
the messege "generic rndis himalaya" not appears again ...
the driver seems smooth installed on my windows millenium.
..... but i still CAN NOT make syncronise ....
I use XDA II Himalaya WM5 ..
on my Old Windows Milenium,
MS Active Synck 3.8 (latest version that support by windows milenium)
any idea ? thnks indeed
Go to Settings > Connections > USB to PC
Uncheck Enable advanced network functionality
Then the computer sees your mobile and sync begins (at least for me).
Click to expand...
Click to collapse
Yep, that did the trick for me. And this was after spending two hours on live chat with AT&T which was useless.
Thanks. Who knows how long I would have been dinking along looking for a clue.
Judy
rbrychckn said:
I had this same problem with my HTC Touch Cruise. Here's what solved it:
Go to Settings > Connections > USB to PC
Uncheck Enable advanced network functionality
Then the computer sees your mobile and sync begins (at least for me).
Click to expand...
Click to collapse
I have AT&T HTC Fuze and had problem in "generic RNDIS" installation, but when I Unckheced "Enable advanced network functionality" I am able to connect my HTC Fuze to my computer through Active Sync
If you're having problems syncing with Windows 7 RC1, try the steps in this article.
jafangie said:
Hi everybody,
Yesterday I had the same problem, but I resolved it.
First, install Activesync 4.5.
Second, when you plug your device and it ask you for the driver generic RNDIS driver, you can choose the place of this driver (don't choose automatic).
So point the "Find New Hardware" wizard to that directory location :
C:\Program Files\Microsoft ActiveSync\Drivers
Then Ok (or next I don't remember)! After windows'd install alone the good driver.
Enjoy your synchronization!
Bye bye
Click to expand...
Click to collapse
This worked perfectly! (Sprint tp2 w/ XP SP3)
Aielman said:
If you're having problems syncing with Windows 7 RC1, try the steps in this article.
Click to expand...
Click to collapse
This wasn't even the least bit helpful.
The article just tells you to install ActiveSync or WMDC.
I'm having sam problem with windows 7 64bit, and couldn't find solition, can t upgrade my rom...

htc usb to pc popup

the 3 options for usb to pc pops up when hd is connected to PC.
But if I want to reconnect to mode e.g: disk driver mode, how could I achieve
this without plugout&plugin the usb cable? Thank you.
you can softreset your phone after changing mode
otherwise you can't as far as I know
Yes you can!
Start -> Settings -> Connections tab -> USB to PC
Select what you need and the device will switch to that mode without any resets or replugging of the cable.
usb2pc doesn't include the internet shareing as usb2pcpopup.
There should be InternetSharing program in your start menu (I have Dutty's 3.3 ROM, I don't remember whether this program is stock or not, but I think it is). If you're connected to pc as activesync / usb drive just launch InternetSharing and the phone will switch to modem automatically. Once you disconnect IS the phone will go back to the activesync / usb drive mode.
Don't be afraid to explore your device (and the manual ) - it looks like you don't know about a lot of its features.
I have just flashed back to the official ROM.
The usb2pc do have 3 options. But the cooked rom like Dutty's 3.3 ROM
have only 2 options without internet sharing.
I am aware that I could run share internect, but it is much better if things
can be controlled in under one control page.
Ok, I'm having a problem with this feature... The USB to PC popup is stuck on internet sharing and it won't let me activesync and it's just really starting to make me angry... argh... I've tried going into the registry to change it but I don't know which value to change. I would love to disable the usb to pc altogether except activesync functions. Could anyone help me? I'm using 6.5 v23017.
Nevermind...lol I fixed it. I manually put it in bootloader mode, and flashed athiene os v23409.
yeah and i dont think that the ics option will appear unless ur phone has been given it sim info
XGX5309 said:
Ok, I'm having a problem with this feature... The USB to PC popup is stuck on internet sharing and it won't let me activesync and it's just really starting to make me angry... argh... I've tried going into the registry to change it but I don't know which value to change. I would love to disable the usb to pc altogether except activesync functions. Could anyone help me? I'm using 6.5 v23017.
Click to expand...
Click to collapse
Is there a solution to set it back to Active Sync without Internet Sharing other than flashing a new ROM?
I do not get the USB2PC-Popup anymore and my USB2PC dialog (Settings->Connection->USB2PC) is somehow incomplete (Can't see the "Ask me first .."-Dialog).
Is there a registry hack or something? I'v been googling for hours and I'm pretty sick of it right now.
Appreciate any help, thank you guys.
// edit says:
Found a registry entry:
HKLM\Software\OEM\USBtoPC
my Values are:
AskConnect: 1
Device_Type: 2
DisablePopUpUI: 0
EnableAdvanceChecked: 0
SyncMode: 1
Still nothing ...
//:edit 2
Yeah, well ... I flashed it.

HELP!! Windows 7 cannot sync with HTC TyTn

Connecting my device to my windows 7 pc does jack ****. Every time it tries to install some 'Generic Driver Serial', which then fails, and WMDC doesn't connect. I don't know why. Similarly, on the device activesync there is no option to 'sync', just bull**** about making sure i have synchronization software. WMDC seems to be a large step BACK from activesync.
You could try to change the "Enable advanced network functions"-setting in Start -> Settings -> System -> USB to PC.
I had the same problem and this helped.
Regards, din1316
Automatic updates needs to download an "optional" update for HTC devices... Connect Hermes and do an update... Seems to be a mongrel to do but works fine once its installed...
i had that same error on my cousins hermes. what i did i went to device manager and updated the driver and it worked
now all i gotta do is find a way to get internet sharing to work

[Feb 12] [Q] Cannot connect with ActiveSync

Installed BsBTweaks on my HTC HD2, but now ActiveSync won't connect to my phone. PC O/S is Win XP SP2. I'm running WinMo 6.5 and have the latest ROM for the device from my provider, version 3.14.531.1. I get the message: "Critical communication services have failed to start. Try resetting the mobile device, and then connect again." I haven't yet made any changes to the device using BsBTweaks, I only installed it. Have tried rebooting the phone to no avail. I have to use Disk Drive mode to get at the pictures on my SD card. Is there a way to get ActiveSync working again? I'd probably donate to the developers if this problem could get corrected and I can reasonably figure to keep and use BsBTweaks. Thanks.
phlashlite said:
Installed BsBTweaks on my HTC HD2, but now ActiveSync won't connect to my phone. PC O/S is Win XP SP2. I'm running WinMo 6.5 and have the latest ROM for the device from my provider, version 3.14.531.1. I get the message: "Critical communication services have failed to start. Try resetting the mobile device, and then connect again." I haven't yet made any changes to the device using BsBTweaks, I only installed it. Have tried rebooting the phone to no avail. I have to use Disk Drive mode to get at the pictures on my SD card. Is there a way to get ActiveSync working again? I'd probably donate to the developers if this problem could get corrected and I can reasonably figure to keep and use BsBTweaks. Thanks.
Click to expand...
Click to collapse
Have you tried to restart your PC and try different port?
Sometime this trick works
silverwind said:
Have you tried to restart your PC and try different port?
Sometime this trick works
Click to expand...
Click to collapse
Restarted the PC - worked like a charm. Thanks a million. I can breathe again.
...And I just made a modest donation. Thanks very much.
Troubleshooting Sync Connection with Your Computer
You can often solve any temporary sync connection problems by disconnecting your phone from the sync cable, waiting a few seconds, and then reconnecting it. However, sometimes you may experience persistent problems related to your network connection (for example, your Internet connection). You may be unable to sync your phone while there is an active network connection on your computer, or the network connection may be cut when you connect your phone to your computer. If this happens, you can try switching to a serial USB connection for your phone:
1. On the Home screen, slide to the Settings tab.
2. Tap Menu > All Settings > Connections > USB to PC.
3. Clear the Enable faster data synchronization check box.
4. Tap Done.

Resources