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Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,
I recently bought a cingular 8525 on ebay. The seller said it was stuck on a 3 color screen, blah blah. I knew I can fix it if it was stuck on the 3 color screen, but I turn the phone on and the screen is just white. I was wondering if this means the device is bricked, and if there is any way I can fix this. I've tried a hard reset.
It's called the "White Screen of Death." You can read more about it in the wiki or here.
I'm not positive if it's that or not. I don't see a complete white screen, I see streaks of gray on the left side of my phone. I have a picture, hope this helps. Is this the white screen of death, or do I just have to replace the lcd screen?
If you see the booloader screen at times, then the lcd should be fine. If not, then it is in fact the WSOD.
Nope, I don't see the bootloader screen at all. I just received the package today, put in the battery, turned on the phone, and just a white screen. Nothing else. Doesn't do anything but sit in a white screen with some gray streaks.
I fixed up one White Screen yesterday , that is , white screen before,and display normally after.
I just flash the phone with the origional rom, and after a bootloader reset( OK+power+reset), the white screen magicly start to display stuff!
So give it a try!
^^ Thanks for the help, but I already tried updating it to the official WM6 rom and it failed.
Ther are about 1001 things that can cause the WSOD - somtimes software, sometimes hardware and sometimes multiple things. To track down the cause can be a major headache and even if you do fix one thing you may have something else causing another problem resulting in WSOD... Most people advise NOT to buy a 2nd hand hermes with this as it is too much of a pain to fix. If you want to try however, you can purchase new LCD's off ebay for about $100AUD and you'll need the HTC service manual to take it apart.. Here - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
Make sure you have a number 6 torque key, a small flat blade and phillips head screwdriver.
All the best...
Cheers...
OK I have had my T-mobile Wing aka HTC Herald since last April.
Just a few days ago I encountered a problem with my lcd. And I would like your guys feedback if possible before I purchase an lcd replacement.
My problem is when I slide open the wing my screen starts to fade, (almost making it look like a negative from a picture) after that it starts to fade to different colors.
Now the problem persists when the phone is closed, however if I tap the top of my wing and hold it the screen becomes normal, but once I let go it starts to fade again.
I would like to know if any of you experienced this with ur phone and if a replacement lcd screen will fix the problem or am I sol?
If it helps im running my wing on Open Touch v6.0 WM 6.1 Build 20273.1.3.3
Thanks in advance.
LCD problems
Hello,
I too have some weird LCD problems and instead of creating a new thread I thought of posting in this one.
For the past few months, whenever I get a call or resume my phone from standby mode using the power button the entire screen goes white or sometimes it has green or blue colored lines all over them. I have to keep on pressing the power button few times to get proper display. Also whenever I open the qwerty keyboard the display goes blank. Since I am out of warranty Tmobile is not ready to replace the phone and I contacted the HTC customer service and they told that the display unit and some hardware stuff is gone and it needs to be replaced and will cost a minimum of 170$ and will increase if they had to replace some other hardware.
Please note that, my screen is NOT broken and the touch screen too works fine. Recently the display has gone completely blank or too faded even to see whats there in the screen I could barely see the today screen.
I searched and I did not find any similar issues that other folks have faced. Since the LCD and the touch screen is not broken replacing them is not going to fix the issue, correct? I was using open touch and recently I updated the latest official Tmobile release of ROM 6.26.xxx. I also tried the hard resets too.
Any other ideas/suggestions will be of great help for me. Thanks in advance.
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
handsome22 said:
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
Click to expand...
Click to collapse
link to the thread containing some info about the software... its called my mobiler
thanks for the info
I bought a Galaxy S4 i9505, and update it to the latest firmware 4.2.2. After 7 days of usage, some green and black dots appear in the screen and they are blinking randomly on the screen (Please see the attached screenshot. The site uploaded the images in very low resolution and think the dots cannot be seen).
I think is a software problem, because it also appears in the screenshots.
Did anyone see this problem before?
P.S. I have already done a factory reset but the green dots problem still remained
galaxiasS4 said:
I bought a Galaxy S4 i9505, and update it to the latest firmware 4.2.2. After 7 days of usage, some green and black dots appear in the screen and they are blinking randomly on the screen (Please see the attached screenshot. The site uploaded the images in very low resolution and think the dots cannot be seen).
I think is a software problem, because it also appears in the screenshots.
Did anyone see this problem before?
Click to expand...
Click to collapse
I think that u have Deadpixels. Try a pixel test from the app store.
Tunestwo said:
I think that u have Deadpixels. Try a pixel test from the app store.
Click to expand...
Click to collapse
Thank you for your quick response. I don't think they are dead pixels because they are appearing in the screenshots. If they were dead pixels they will not be able to appear in the screenshots because this is a hardware problem. Isn't it?
i.e Think about your computer and PrinScreen Button. If you have a dead pixel on your monitor it never appears in the print screen picture.
Also, these dots are randomly produced anywhere and they are blinking all the time.
galaxiasS4 said:
Thank you for your quick response. I don't think they are dead pixels because they are appearing in the screenshots. If they were dead pixels they will not be able to appear in the screenshots because this is a hardware problem. Isn't it?
i.e Think about your computer and PrinScreen Button. If you have a dead pixel on your monitor it never appears in the print screen picture.
Also, these dots are randomly produced anywhere and they are blinking all the time.
Click to expand...
Click to collapse
Yep that was a derp reaction of me....sorry can't help u further. Did u tried flashing a rom?
Hi there,
I have the exact same problem currently running 4.3 XXUEMI8, however it has been a problem since I bought the phone brand new from stock.
Refer to screen shot attached, where the pixels are clearly visible at 1:1 zoom.
The green and red pixels are also very visible when viewing YouTube videos or anywhere that is displayed as solid BLACK or WHITE.
Did you ever find a resolution?
Here is a link to a full resolution image (XDA image uploader masks the pixels on resize): osiris-developments.co.nz/temp/Screenshot_2013-10-09-15-59-39.png
OSiRiSNZ said:
Hi there,
I have the exact same problem currently running 4.3 XXUEMI8, however it has been a problem since I bought the phone brand new from stock.
Refer to screen shot attached, where the pixels are clearly visible at 1:1 zoom.
The green and red pixels are also very visible when viewing YouTube videos or anywhere that is displayed as solid BLACK or WHITE.
Did you ever find a resolution?
Here is a link to a full resolution image (XDA image uploader masks the pixels on resize): osiris-developments.co.nz/temp/Screenshot_2013-10-09-15-59-39.png
Click to expand...
Click to collapse
ohh! I am so sorry about that. Exactly the same problem. Also, when I took pictures, they were fine, but when I made video calls, I saw the dots to my pc screen. I thought is like a VGA problem. If so, the damage is very huge, and maybe the motherboard needs to be replaced.
I didn't find any solution, so I sent the phone for a repair. A month passed, no news yet. I suggest you to return the phone as soon as possible!!
When I have news, I will write back to you.
Just to follow up on this, phone was replaced under warranty. Samsung did not specify what exactly was repaired, however it was turned around in about 3 working days.
I have since moved to the G900F anyway
I have an international Galaxy Note 3 in a very good condition since I first bought it in 2013. I bought a new phone and placed this phone in my drawer for about 4 months, when I wanted to turn it back on, I noticed the following:
- Greenish/Yellowish tint as soon as I saw the Note 3 logo
- After booting, some white horizontal lines appear on the left side of the screen and they keep flickering
- The screen's refresh rate is so low that it shows a ghost trail behind anything that moves on it
here's a video of how it looks (copy and paste it in your browser): streamable.com/ii7bph
I don't know how or why this happened, I took good care of it and it didn't suffer from any drops or hits to cause this, could this be a hardware problem?
I've tried the following with no results:
- Disassembled the phone and cleaned the screen's ribbon connectors
- Cleared Cache and Dalvik
- Did a factory reset
- The phone was rooted and had a custom ROM installed, I tried restoring it to original Samsung firmware and still no results
Please help me...
Nukeleus said:
streamable.com/ii7bph
Click to expand...
Click to collapse
definitely looks like a hardware(display) problem, not software. maybe it got damaged during when you stored the device or something, who knows?
you can find screen replacements online or locally if you know where to look, just make sure its specific to your device variant to prevent any incompatibilities(learned this the hard way btw)