hi forum...
I have an imate JJ & have been using it for 3 months now..
all of a sudden it refuses to synchronize with my laptop.
I tried the following but didn't wrk:
1) deleting the existing partnership.
2) uninstalling & reinstalling activesync.
3) tried installing both activesyncs( the one which came along in the cd & the one we have on our ftp).
4) hard resetted my device.
none of the above have solved the problem. my pc does recognize the ppc as a lan connection as it should. the activesync green icon in the taskbar also goes green && starts rotating, but it just keeps saying "Connecting" but never actually connects..
Please Help Me..
Thanx,
mOrph...
Hey,
Pune huh? Which part of Pune? I used to stay in Wanowrie Was a student at BVP Medical University.
Anyhoo, when you reinstall AS, make sure its on a drive different from the original install. Also make sure your firewall's are disabled (even the native SP2 firewall).
Hopefully, it should sync properly now. Let us know if it doesn't and we'll help you sort it out
Cheers.
Did you clear the notifications or something? If you used pocket mechanic or the like and delete one of them AS don't (& won't) work until you HR again, afaik.
Joe
that is correct. you can verify it by manually starting repllog on the PDA while ActiveSync tries to connect
joebongo said:
Did you clear the notifications or something? If you used pocket mechanic or the like and delete one of them AS don't (& won't) work until you HR again, afaik.
Joe
Click to expand...
Click to collapse
I screwed up my AS on my JasJar doing some foolish & ignorant cleaning with ScareyBear's CheckNotifications, but was able to re-enable AS using this tool (no hard reset needed)!
http://www.cs.pitt.edu/~jmisurda/ppc/blog/index.php?entry=entry051203-201515
Thanx all u guys
Hi guys.. thank u all for the suggestions... havent tried any as was out of town... will do dat n let ya guys know if it worked...
btw, am in aundh, pune
hi, this also keeps happening to me.. not being able to sync thorugh USB. I am using bluetooth since a copuple of days and since that no problems, no worries. Just use BT to sync. hope this helps.
HELP
hi u guys...
I tried syncing after disabling the firewall of XP SP2 but it didn't help...
what else can be done?
Syncing through bluetooth is not an option as my laptop has a builtin bt with toshiba drivers which doesn't allow me to sync. && i'd rather not overwrite the toshiba stack with the widcomm... don't wanna add a prob to my laptop to remove one from my ppc...
is there any foolproof way of getting back at syncing thru usb?
pls help
regards,
morph
Happend to me
I solved the problem by connecting ppc to a laptop usb,then connected back to my main macine and bingo
_^.^_
:-(
Guys...
Activesync still not happening...
Pls help
When I got this problem, it was due to synchronising something it didnt want to sync, namely favourites and web pages. Try changing your sync settings to say just contacts, then just calendar, then just tasks etc... and work down the list until you identify the problem.
I would guess its your favourites.
let me know, and we will commence a fact find and test process for alternatives 1 by 1.
Activesync problem
Open Activsync but Don't turn your XDA EXEC on before you plug in the USB. Let acivsync turn the device on then give it a minute to find the changes. Hope this helps.
Re: :-(
morphosin said:
Guys...
Activesync still not happening...
Pls help
Click to expand...
Click to collapse
Did you try installing the tool I linked to above? I've attached it to this post, it helped me restore AS when I somehow deleted it off my device.
I sync via bluetooth since i had those problems as well, and NO problems since then. Moreover, using BT is much much faster, at least for me.
recommend.
gotta love it when you try to help, offer multiple suggestions to some dude pleading for assistance multiple times, then get zero feedback as to the effectiveness of the fix (s) offered.
hey "morphosin" what was the outcome, all fixed?
simon_darley said:
When I got this problem, it was due to synchronising something it didnt want to sync, namely favourites and web pages. Try changing your sync settings to say just contacts, then just calendar, then just tasks etc... and work down the list until you identify the problem.
I would guess its your favourites.
let me know, and we will commence a fact find and test process for alternatives 1 by 1.
Click to expand...
Click to collapse
Sorry for the late reply dude...
I tried all possible solutions including your last given solution of trying to remove favorites... The problem is that On a fresh install of activesync, it doesnt even take me t the window where i choose my syncing options. It just keeps going green & round & says connecting. I manually tried to go to options through the menubar but everything except help is grey(disabled).
As for alnwick's suggestion.. I always have been doing that. Even on my Himalaya when i had Magneto, i used to switch off the device & let activesync wake it up.. It always helped but not in this condition... Dunno why... Its really sad that two M$ OS have so muchanimosity between em...
Is there any other solution that strikes u guys?
Hey Simon.. Really sorry buddy... I do appreciate all your guys help ALOTTTT... only problem is that my work hasnt been allowing me to be regular for last couple of days...
Thanx all for ur precious time....
Always
mOrph
PS : Problem not solved as yet
Hi,
I have the same problem with my Exec too. However it doesn't happen so often. Probably once in every 10 successful sync. I always managed to fix it using the "old-fashion" manner.
1. Unplug your USB from your Exec
2. Reset your computer
3. Plug it in again once your computer has finish booting the OS.
It is pretty basic and I guess that you have already tried it yet. It works for me all the time when I do so. Sometimes I wonder whether could it be the USB connector on the Exec that is faulty or my computer USB port or the cable.
Hope your Exec will be up and running properly again.
Regards,
Johnnie
johnnie82 said:
Hi,
I have the same problem with my Exec too. However it doesn't happen so often. Probably once in every 10 successful sync. I always managed to fix it using the "old-fashion" manner.
1. Unplug your USB from your Exec
2. Reset your computer
3. Plug it in again once your computer has finish booting the OS.
It is pretty basic and I guess that you have already tried it yet. It works for me all the time when I do so. Sometimes I wonder whether could it be the USB connector on the Exec that is faulty or my computer USB port or the cable.
Hope your Exec will be up and running properly again.
Regards,
Johnnie
Click to expand...
Click to collapse
Hey Johnnie...
Thanx alot for the suggestion buddy.. Unfortunately, i tried that long time ago... Also, in my case atleast it cannot be the h/w (USB Connectors on ppc or pc or the cable) as i used to sync absolutely fine with 100% hitrate. Infact, every time u have a problem try this buddy :
1) Go to task manager of ur ppc & turn off everything.
2) Switch off ur exec.
3) Attach cable & allow the activesync to wake up your device.
It might increase your hitrate.
For all the other kind souls here...
I am attaching a snapshot of how my activesync window looks while it is trying to connect.
Thanx All
mOrph
Re: :-(
galt said:
morphosin said:
Guys...
Activesync still not happening...
Pls help
Click to expand...
Click to collapse
Did you try installing the tool I linked to above? I've attached it to this post, it helped me restore AS when I somehow deleted it off my device.
Click to expand...
Click to collapse
Hi Galt...
I tried the tool you provided but that too was unsuccessful in solving the problem.
It really didnt gimme any options though when i ran it on my JJ. I assume thats how its supposed to work. It just showed me a white screen with two options
Exit & About...
Any other suggestions are absolutely welcome dude..
Thanx mOrph
I have similar problem: Activesync tries to connect and after some time it says, it could not connect.
When I make a reset with the reset button, it works again for some time.
hmmm, what could it be?
Related
Hey there.
I bought my XDA2, in Portugal called QTEK2020, and loving it since the beggining, but i have a problem when i'm trying to get connected with my pc!!! it simple does not get connected!!!!!!!!
Tried every thing, even a Hard Reset wich worked, but for the second or third time connected doesn't work again....so i'm avoiding the HR again cause first time losted a lot of data, cause it doesn't synchronize for days!!!
I was wondering what all you enlightened peeps would recommend for me any configuration at my XDA" or in my lap?!?!
Thanks in advance...
Please tell the details!
- What operating system do you use?
- Let's download Microsoft - Active Sync 3.7.1! This is the newest version.
yes..i have tha latest active sync, my lap has the win xp operating sys...and only after three or four time conected and syncronization gives me no conection indication. Tryied hrad reset and the beggin the same way....three four times use and..,.nil!!!!....tried also to reinstall Activ sync but nil!!!!
thanks any way, for your help...i thought it would be any configuration set....
thanks!!!
Perhaps that you've selected in the options of the activesync 'planification manualy'
And in your qtek in the options
PC : all the information must be selected (name of your pc,..
Options, activate when placed on the craddle by USB
Hold me informed,
is it windows xp ?
if not try with a 2000 or xp machine
old 9X(ME) really dont work all that well with usb
if it is XP then is it with sp2 ?
if you have more than one usb port, try inserting the cable in another, I know is doesnt sound logical but soemtimes it will work in one usb and not in another in my experience with XP.
933558524 said:
I was wondering what all you enlightened peeps would recommend for me any configuration at my XDA" or in my lap?!?!
Thanks in advance...
Click to expand...
Click to collapse
I had similar difficulties with mine using ActiveSync 3.71 + XP after a bug happened in a synchronisation process .I hard reset the XDA, reinstalled Activesync. Nothing would do.
I googled with "Activesync+Troubleshooting" and find a tip saying install ActiveSync without the device (XDA) in the cradle.
It saved my day. It could help you.
933558524 said:
no conection indication.
thanks!!!
Click to expand...
Click to collapse
Sounds too easy, but sometimes we forget the simplest things (at least I do !): did you double check the COM and USB settings in the AS options ?
Once I wanted to sync through IR and forgot to go back to the previous settings... spent one day to try to reconnect through BT...
Good luck...
933558524 said:
no conection indication.
thanks!!!
Click to expand...
Click to collapse
Sounds too easy, but sometimes we forget the simplest things (at least I do !): did you double check the COM and USB settings in the AS options ?
Once I wanted to sync through IR and forgot to go back to the previous settings... spent one day to try to reconnect through BT...
Good luck...
Hi,
today i found a new problem which alarmed me a bit. For all these days, I have been syncing my qtek9100 with my laptop using activesync bluetooth partnership. Everything worked great all the time - no issues.
today i just tried using the usb cable to sync. I can see that the moment I connect the cable to the phone, activesync recognises the phone and presents the authentication window and then later connects me to the phone. Great till here. But then, the pc activesync window shows "Looking for changes.." for a brief moment and then shows "Syncronizing.." and gets stuckup. On the qtek side, all I see is "Connecting" and thats it. I tried to be patient but nothing happens at all.
Interesting thing is that, with this USB cable connection the Tools->Add Remove programs and Tools->Explore Pocket PC work absolutely fine. I could install a software too, successfully.
Can someone tell me if I am missing some steps coz of which it doesnt sync when on usb connection ?
Very important concern is that, if I want to upgrade the ROM I need to establish PC<->qtek connection via usb. Since I am able to explore or install software when on usb, is it safe to go ahead with upgrading process ? (the fact that i am not able to sync using usb makes me feel my partnership is not setup properly enough for me to start the upgrade)
Can anybody guide me through this ?
Anup
I have the same problem with my brand new Qtek9100 (I received it just today). I think it's just a bug in the ROM (I am using the latest stable from the XDA FTP). I don't think there is much we can do, to be honest. My ActiveSync doesn't have such problems with any of my other 6 PDAs.
Firewalls?
Guys, are you sure it's not a software firewall ? I had the same problem. Even opened up the firewall completely and it wouldn't work. If I exit the SW firewall, it works perfectly.
Hope that helps, DBo.
Re: Firewalls?
davebo said:
Guys, are you sure it's not a software firewall ? I had the same problem. Even opened up the firewall completely and it wouldn't work. If I exit the SW firewall, it works perfectly.
Hope that helps, DBo.
Click to expand...
Click to collapse
Oh !!, well thats something I need to check out. When I go bck home today, let me check it. I dont have any other firewall software installed other then the one which came with windows xp sp2.
By the way, I just let the activesync run the whole night just see what happens, and in the morning, I was presented with this error.
0x80072ee2
The server could not be reached. This can be caused by temporary network conditions.This condition is generally temporary. Try to sync again later.
Click to expand...
Click to collapse
Let me see what more I can dig into. But with this situation, is it safe to upgrade the ROM ? I mean can I assume that my activesync partnership via usb is working properly and its just a sync issue ?
Anup
Hi
I have a Cingular 8525 running wm6 rom vp3g 3.0.0 , radio 1.50 I've been trying to conect the phone with the pc the orange led ligth up but there is not syncronization, I try soft and hard reset on the device without sucess and the pc conect without problem with other devices, please do someone can help me or point me in the right direction to resolve this problem and the other question is if I can flas the rom for other wm6 version from the store card
thanks.
Please could some one help me with this.
Thanks.
uninstall activesync... get the latest version from microsoft and install it... should be fine at that point...
Found that the advanced networking on WM caused me problems with Activesync and firewalls - Once i disabled it XP saw my 3100 as a plain ol serial device again..
Thanks, i'm going to try but i used my other 8125 phone and it is conectiong and this the 8525 is not conecting with 3 diferents PC, I was thinking if there is a way to flash the room again with the wm6 from the store card or over the bluetooth conection.
Have you looked at the Mr Vanx guides to help you solve this problem? The answer will almost certainly be found here: www.mrvanx.org
Good luck.
WB
Sounds like its the single phn.. check that network setting as it could be set correctly on the one that connects ok..
Wouldn't even bother trying to flash it over Bluetooth..
wao this been a pain, I try so many things, first remove the activeync, clean the temporary file from the c:/ drive then restar pc and fresh install the activesyn, went to the 8525 settings-conection-usb to pc and uncheck network and conect to the pc but nada nothing just the batterery stat charging but not link with the pc no even the pc reconize that there is a device conected to it.
please any other advice would be appreriate, the phone is working great but i have not comunication betwen the pc and the phone.
thanks.
mine has exactly the same problem.
It has been working with activesyn fine then today the PC wont even recognise the phone.
Tried remove/reinstalling activesync, new usb cable and even on a different computer.
The phone shows it charging when pluuged in but nothing else.
I'm NOT suggesting this is the problem you have but just a possible cause to eliminate:
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc). If you have then did you also clear other files. If you did then you may have deleted vital repllog files that make the computer and PC start Active Sync.
If you have not done anything like this then ignore this post.
Mike
Ok, i did not but if I removed by any chance some files removing other softwear how can we repair wm6 without the USB conection.
thanks.
hello I was checking my device information and it hasradio version 1.16, this could be the problem doing the sincronizatio? is there a way to upgrade the radio thru the store card instead fro the pc?
thanks in advance.
Kudos and many thanks for those who do so much for the rest of us...
I am having this problem as well, but only since I upgraded my base desktop to XPpro and Office2007. The error message given at times involves "mobile deviceX" hardware installation going awry; at this point, I am on device 10.
It also appears to be device independant for me; I just synced and upgraded a wiz100, which went fine and dandy until it rebooted with the new ROM. All new ROMs in fact, and devolving doesn't appear to stop it.
I believe there may be an XP registry screwup... but at this point, I got no idears whar ta go
Lost in Yokel mode
Later....
Chalk me up for #11...as usual M$ article is almost, but not quite entirely, USELESS!
maybe this'll help somebody else...but I kinda doubt it.
http://support/microsoft.com/kb/260061/en-us
SOS_it!
Active Sync not working
mikechannon said:
I'm NOT suggesting this is the problem you have but just a possible cause to eliminate:
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc). If you have then did you also clear other files. If you did then you may have deleted vital repllog files that make the computer and PC start Active Sync.
If you have not done anything like this then ignore this post.
Mike
Click to expand...
Click to collapse
Mike, I believe this is what has caused ActiveSync over USB not to work on my phone either. I cleared several items from the running notifications area using Task Manager v2.7 in an effort to kill repeating alarm alerts. I have currently running are: tmail.exe, repllog.exe, clock.exe and calup.exe. Could you please provide a list of other processes that should be running to allow activesync to operate properly over usb? I have researched this problem in depth and your idea is the only thing that makes sense
thanks.
mikechannon said:
I'm NOT suggesting this is the problem you have
Have you used Memmaid or any other application (Scarybear / Sktools etc ) to clear the notifications queue (clear duplicates for alarms etc).
Click to expand...
Click to collapse
THIS WAS MY PROBLEM!
i was using pmClean to clean temporary inet files and notifications, and it seems to be causing problems with activesync. i hard-reseted my Magician and activesync is working fine in every computer i attach it (almost a dozen right now)
thx a lot for your help!
Hi, I have an intermittent problem with my activesync. I charge and sync my phone in the office via usb in my laptop. At an average, I plug and unplug my phone 10x a day. I could charge and sync most of the time but I notice that after several unpluggin and pluggin, my activesync won't syn anymore I tried all possible solution like starting and stopping programs, services, etc. but the only way to get it back working is to reboot and restart my phone, w/c is unacceptable to me because I still have tons of work to do and this restarting causes a lot of downtime on my part. Is there anybody who could shed light or any possible solutions to this? Thanks.
any takers or brave souls out there?
bump
is there such a thing(proper activesync shutdown) or to put it in other words; if such thing exists? i think its due to the complexity of our company's(large corporation) network security implementation. what do you think?
I use quickmenu to automatically shutdown activesync once I disconnect my atom from the computer..
maniac2403 said:
I use quickmenu to automatically shutdown activesync once I disconnect my atom from the computer..
Click to expand...
Click to collapse
same here, i'm still getting the intermittent connection problems stated above
I don't get these kind of problems with my active sync. try deleting the profile and connecting again.
maniac2403 said:
I don't get these kind of problems with my active sync. try deleting the profile and connecting again.
Click to expand...
Click to collapse
thank you maniac2403 for taking time to reply. i already did this several times already but the problem still persists. i even rebuild the os but still, the intermittent activesync problem exists. i think the corporate network blocks unwanted ip for security purposes. guys, gals, please do continue to keep ideas/reply coming...
okey. then I would try to recreate it at my work place
maniac2403 said:
okey. then I would try to recreate it at my work place
Click to expand...
Click to collapse
many thanks in advance maniac2403. i hope it is not too much of a bother. just try to disconnect then connect several times then see if you get that intermittent activesync connection problems...
Hey guys,
i've got a very big problem.
I dont know why but every time i connect my Blackstone to the Computer it always open the "Internet Sharing" thing. Ive changed it over "Settings" back to Sync (and in settings/connections/USB to PC, check "Ask me first about USB connection type when I connect the device to the PC" also), but no change.
Then i canged in the registry the following key "HKLM\Software\HTC\USBToPCPopUP\" DWORD: OnlyTwoChoice=1
now the HTC Popup with the option "Sync" and "HDD" show up, but when i choose Sync it doesent connect and sync.
I want my three Options back and want the option that i can choose out of "Sync" "HDD" and "Internet Sharing"
Thank you
greetz
I started getting this problem when I used the Internet Sharing option for the first time. From then on it would automatically try IS instead of Activesysnc, no matter what I did.
I solved it by unticking the Enable faster data syncronization box in USB to PC tab, but this results in a clunky pile of tabs that come up when connecting to the PC.
Unticking the "Enable faster data syncronization" box in USB to PC tab, doesent solve the problem
Hello
I got the same problem where I did not get the "3 choices" screen while connecting to usb, and IS by default...
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
and it went back to normal....
Hope it will the same for you..
I have the same problem since a while, but haven't found a solution yet... starting to get a little desperate...
dapezzz said:
Hello
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
Click to expand...
Click to collapse
I guess you mean the registry on the device itself?
I been looking for that, but it looks i don't have this //HKLM\Software\HTC\USBToPCPopUP\...
in fact, i'm facing the exact same problem as described in this htcforum.com post:
"http://www.htcforums.com/post5958.html#p5958" (yes, i posted there too )
i'm pretty sure the problem is NOT pc-related, the data-connection fails at every possible system i tested it with (ranging from xp to vista to ubuntu to osX), at least the usb-diskmode worked before on all these systems before... not anymore...
the answer of HTC support wasn't of much help either:
Dear valued HTC customer, Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns. You recently wrote us about an issue that you have encountered with your device. To clarify your issue, you stated that you were unable to connect your device to the PC. . For this you will need a full version of Microsoft Outlook 2003 or newer and Microsoft Activesync for Windows XP or Windows Mobile Device Centre for Vista. Once these are installed simply connect your device to your PC and it will transfer your details to your PC. I hope this is of help to you. If you need any further help we recommend calling for a direct guidance on these steps for synchronising. If the above steps do not resolve your issue, we invite you to visit the support area on our Web site.
Click to expand...
Click to collapse
i suspect them of not even reading about my problem, and just firing some default answer back... not really helpfull.
so i keep looking around for possible solutions for now.
I'm seriously thinking to make use of the warranty, but hate to lose the device for a long periode... anybody has experience with that?
another PCtoUSB problem, i get all 3 options, HDD and Internet Work perfectly, ActiveSync however doesn't. Vista recognizes it as a USB Pocket PC, but Vista Sync Center and WMDC do not, nothing. On HTC i get the charging icon, but not the Sync icon. Also in the ActiveSync --> Connections menu i have "Sync all PCs using this connection:" ticked, however the drop down menu is empty, nothing to select.
in the ActiveSync start screen there's just the fake Microsoft Exchange account, nothing else
Everything was working fine till few days ago :/
dapezzz said:
Hello
I got the same problem where I did not get the "3 choices" screen while connecting to usb, and IS by default...
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
and it went back to normal....
Hope it will the same for you..
Click to expand...
Click to collapse
I tried this but still get ICS opening when I connect my device up. It is driving me mad now trying to sort this - I may even resort to a hard reset before the end of the weekend.
The only way I can get sync to work is to disable the faster data sync option.
hmm, every system i test with gives the same result:
the htc device does charge, but the usb data-connection never works...
could it be a faulty connector?
http://forum.xda-developers.com/showthread.php?p=3764541#post3764541
I have the same problem and the above method solves the problem
Hope it helps.