Database Users

Attention: Crisis Situation

hi forum...
I have an imate JJ & have been using it for 3 months now..
all of a sudden it refuses to synchronize with my laptop.
I tried the following but didn't wrk:
1) deleting the existing partnership.
2) uninstalling & reinstalling activesync.
3) tried installing both activesyncs( the one which came along in the cd & the one we have on our ftp).
4) hard resetted my device.
none of the above have solved the problem. my pc does recognize the ppc as a lan connection as it should. the activesync green icon in the taskbar also goes green && starts rotating, but it just keeps saying "Connecting" but never actually connects..
Please Help Me..
Thanx,
mOrph...

Hey,
Pune huh? Which part of Pune? I used to stay in Wanowrie Was a student at BVP Medical University.
Anyhoo, when you reinstall AS, make sure its on a drive different from the original install. Also make sure your firewall's are disabled (even the native SP2 firewall).
Hopefully, it should sync properly now. Let us know if it doesn't and we'll help you sort it out
Cheers.

Did you clear the notifications or something? If you used pocket mechanic or the like and delete one of them AS don't (& won't) work until you HR again, afaik.
Joe

that is correct. you can verify it by manually starting repllog on the PDA while ActiveSync tries to connect

joebongo said:
Did you clear the notifications or something? If you used pocket mechanic or the like and delete one of them AS don't (& won't) work until you HR again, afaik.
Joe
Click to expand...
Click to collapse
I screwed up my AS on my JasJar doing some foolish & ignorant cleaning with ScareyBear's CheckNotifications, but was able to re-enable AS using this tool (no hard reset needed)!
http://www.cs.pitt.edu/~jmisurda/ppc/blog/index.php?entry=entry051203-201515

Thanx all u guys
Hi guys.. thank u all for the suggestions... havent tried any as was out of town... will do dat n let ya guys know if it worked...
btw, am in aundh, pune

hi, this also keeps happening to me.. not being able to sync thorugh USB. I am using bluetooth since a copuple of days and since that no problems, no worries. Just use BT to sync. hope this helps.

HELP
hi u guys...
I tried syncing after disabling the firewall of XP SP2 but it didn't help...
what else can be done?
Syncing through bluetooth is not an option as my laptop has a builtin bt with toshiba drivers which doesn't allow me to sync. && i'd rather not overwrite the toshiba stack with the widcomm... don't wanna add a prob to my laptop to remove one from my ppc...
is there any foolproof way of getting back at syncing thru usb?
pls help
regards,
morph

Happend to me
I solved the problem by connecting ppc to a laptop usb,then connected back to my main macine and bingo
_^.^_

:-(
Guys...
Activesync still not happening...
Pls help

When I got this problem, it was due to synchronising something it didnt want to sync, namely favourites and web pages. Try changing your sync settings to say just contacts, then just calendar, then just tasks etc... and work down the list until you identify the problem.
I would guess its your favourites.
let me know, and we will commence a fact find and test process for alternatives 1 by 1.

Activesync problem
Open Activsync but Don't turn your XDA EXEC on before you plug in the USB. Let acivsync turn the device on then give it a minute to find the changes. Hope this helps.

Re: :-(
morphosin said:
Guys...
Activesync still not happening...
Pls help
Click to expand...
Click to collapse
Did you try installing the tool I linked to above? I've attached it to this post, it helped me restore AS when I somehow deleted it off my device.

I sync via bluetooth since i had those problems as well, and NO problems since then. Moreover, using BT is much much faster, at least for me.
recommend.

gotta love it when you try to help, offer multiple suggestions to some dude pleading for assistance multiple times, then get zero feedback as to the effectiveness of the fix (s) offered.
hey "morphosin" what was the outcome, all fixed?

simon_darley said:
When I got this problem, it was due to synchronising something it didnt want to sync, namely favourites and web pages. Try changing your sync settings to say just contacts, then just calendar, then just tasks etc... and work down the list until you identify the problem.
I would guess its your favourites.
let me know, and we will commence a fact find and test process for alternatives 1 by 1.
Click to expand...
Click to collapse
Sorry for the late reply dude...
I tried all possible solutions including your last given solution of trying to remove favorites... The problem is that On a fresh install of activesync, it doesnt even take me t the window where i choose my syncing options. It just keeps going green & round & says connecting. I manually tried to go to options through the menubar but everything except help is grey(disabled).
As for alnwick's suggestion.. I always have been doing that. Even on my Himalaya when i had Magneto, i used to switch off the device & let activesync wake it up.. It always helped but not in this condition... Dunno why... Its really sad that two M$ OS have so muchanimosity between em...
Is there any other solution that strikes u guys?
Hey Simon.. Really sorry buddy... I do appreciate all your guys help ALOTTTT... only problem is that my work hasnt been allowing me to be regular for last couple of days...
Thanx all for ur precious time....
Always
mOrph
PS : Problem not solved as yet

Hi,
I have the same problem with my Exec too. However it doesn't happen so often. Probably once in every 10 successful sync. I always managed to fix it using the "old-fashion" manner.
1. Unplug your USB from your Exec
2. Reset your computer
3. Plug it in again once your computer has finish booting the OS.
It is pretty basic and I guess that you have already tried it yet. It works for me all the time when I do so. Sometimes I wonder whether could it be the USB connector on the Exec that is faulty or my computer USB port or the cable.
Hope your Exec will be up and running properly again.
Regards,
Johnnie

johnnie82 said:
Hi,
I have the same problem with my Exec too. However it doesn't happen so often. Probably once in every 10 successful sync. I always managed to fix it using the "old-fashion" manner.
1. Unplug your USB from your Exec
2. Reset your computer
3. Plug it in again once your computer has finish booting the OS.
It is pretty basic and I guess that you have already tried it yet. It works for me all the time when I do so. Sometimes I wonder whether could it be the USB connector on the Exec that is faulty or my computer USB port or the cable.
Hope your Exec will be up and running properly again.
Regards,
Johnnie
Click to expand...
Click to collapse
Hey Johnnie...
Thanx alot for the suggestion buddy.. Unfortunately, i tried that long time ago... Also, in my case atleast it cannot be the h/w (USB Connectors on ppc or pc or the cable) as i used to sync absolutely fine with 100% hitrate. Infact, every time u have a problem try this buddy :
1) Go to task manager of ur ppc & turn off everything.
2) Switch off ur exec.
3) Attach cable & allow the activesync to wake up your device.
It might increase your hitrate.
For all the other kind souls here...
I am attaching a snapshot of how my activesync window looks while it is trying to connect.
Thanx All
mOrph

Re: :-(
galt said:
morphosin said:
Guys...
Activesync still not happening...
Pls help
Click to expand...
Click to collapse
Did you try installing the tool I linked to above? I've attached it to this post, it helped me restore AS when I somehow deleted it off my device.
Click to expand...
Click to collapse
Hi Galt...
I tried the tool you provided but that too was unsuccessful in solving the problem.
It really didnt gimme any options though when i ran it on my JJ. I assume thats how its supposed to work. It just showed me a white screen with two options
Exit & About...
Any other suggestions are absolutely welcome dude..
Thanx mOrph

I have similar problem: Activesync tries to connect and after some time it says, it could not connect.
When I make a reset with the reset button, it works again for some time.
hmmm, what could it be?

Trinity(HTC3600) vs. Apple Osx

Hi Guys finally i get this nice device but it seem to don't like my MacBook..
For Sync i used the Missing Sync programm and all work Good but for going in Internet using my Trinity as a modem it NO WAY...
Who can slove this problem?
Have you try to use it as a Modem for an apple copmputer?
Thx a lot Guys!

Try this: go to Settings, Connection, USB to PC and uncheck "Enable advanced network functionality". This way the phone should be recognised as a USB modem.
(I don't have a Mac so I haven't tried this myself)

thx i try it but it doesn`t work!
I try on xP and i have the same problem!

BrigateGB said:
Hi Guys finally i get this nice device but it seem to don't like my MacBook..
For Sync i used the Missing Sync program and all work Good but for going in Internet using my Trinity as a modem it NO WAY...
Who can solve this problem?
Have you try to use it as a Modem for an apple computer?
Thx a lot Guys!
Click to expand...
Click to collapse
I certainly have been trying... the first thing that I find is that when I connect it to the Apple using the USB cable is that it doesn't recognise it. Has anyone had more success with this? The only problem is that I can't remember what happened when I first connected it - perhaps it asked me to set up a connection and I got it wrong. This is my first return to Macs in ten years, so I was a little overwhelmed by trying to get familiar both with it and with a new phone (Dopod D810).
If I did set up a connection... (!) then I think the connection is called "SerialPort-1", and the network report says that it is configured, but not connected. I don't seem to be able to delete it and start again. Maybe the Mac isn't even recognising the USB connection?...? Any feedback would be much appreciated!

This has been discussed many times - no DUN service with Trinity ...
But no problem going online with your MacBook. Make sure you update to the latest OSX.
Then delete old bluetooth connections to Trinity on your MacBook and reconnect using bluetooth
Then start Internet connection sharing on your Trinity - then click on the bluetooth symbol (top right) on your MacBook and choose the New Option connect to Bluetooth Pan (your owner name)
Hope it helps

Activesync 4.5 doesn't work anymore

Hi. I've had a really good search for info before posting and tried lots of things but I'm stumped!
I've got a Softbank X01HT (HTC Hermes 200). It used to work fine with AS4.2 and 4.5 but stopped working one day and hasn't worked since!
When I connect the phone via USB everything looks normal. I get bing-bong and bong-bing etc, I can see the phone is attached in device manager, the phone charges etc. etc. but AS won't connect to the phone. In AS connection setting it says USB is available etc. I have deselected advanced USB connection and tried "work"/"internet" etc.
I haven't done anything to the phone. No upgrading of ROMS or OS or anything. I even gave my laptop a first birthday!
I have a Dell Precision M60 running Win XP SP2 and a fresh installation.
I have deselected "do not allow exceptions" in Windows Firewall and AS has put exceptions for itself in there.
I am not running through a hub.
I'm hoping someone can help - maybe I missed something in all my searching for a solution.

Had something similar happen to me once. Resolved it by deleting the partnership on the pc from within active sync on pc (make sure phone isn't connected or active sync won't let you delete the partnership). Issue was with the partnership profile on the pc getting corrupted nothing to do with phone at all. Once partnership is deleted connect phone (make sure you have reset your phone settings that you have changed back to default) and set up a new partnership. Good luck and let us know if it works.
Cheers
Barney

Barney
Thanks for replying.
As mentioned, my laptop got a "first birthday" i.e. the HDD was wiped and the OS re-installed. There are therefore no pertnerships or remnants buried deep in the registry etc. to delete. In AS (with or without the phone connected) everything except for "connections settings" is greyed out.
Cheers
Bryce

Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney

tatuanui, have a look at
http://pocketpcapps.net/activetweak.aspx
maybe this freeware tool can help you
cheers jost

Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me

Active sync
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.

Thehoodedclaw_uk said:
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.
Click to expand...
Click to collapse
Thanks but, as metioned, already tried that one.

g35driver said:
Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me
Click to expand...
Click to collapse
Thanks. I wish it was something simple (yet annoying) like that...

Barneyabz said:
Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney
Click to expand...
Click to collapse
Barney
Cheers. When at work, Windows firewall is off. When at home it is on but exceptions are allowed and AS has put itself in the exceptions. Switching off the firewall completely is not an option as the admin has switched that function off (greyed out). This is no different to when it was all working so I'm not so sure it's that.
I don't have zone alarm. In fact I have re-installed very little since having reinstalled Windoze.
Keep the suggestions coming though!

tatuanui said:
Barney
Keep the suggestions coming though!
Click to expand...
Click to collapse
Had a similar problem.
Open task manager. Is RAPImgr.exe taking up all the processor time on a CPU (so will take 50% on a dual core machine, 100% on single core).
I had this issue with AS 4.5 when upgrading from the old machine (Wizard) to the new Hermes and basically had to reboot between connection attempts to get RAPIMgr to die. When I killed it manually, the computer rebooted anyway.
The problem with this seemed to be disconnecting it mid-sync and then connecting a new phone which then broke it. The way I solved it was to stop connecting the Wizard.....
Perhaps try removing the relationships on AS on the phone. I guess it might work....

Hi last suggestion I have - I know you mentioned your pc was wiped so there are no partnerships, however the first time you tried to connect your phone since then something might have gone wrong and a partnership might have started to be created but not yet completed. With your phone disconnected can you open active sync, click on "file" then on "delete mobile device" (if it allows you to - it might be greyed out) - See if that works and get back to us.
Cheers
Barney

Connecting to Activesync but not able to Sync

I am having a problem syncing with activesync, and i must think the problem is due to a drop i had the other day. It made the miniUSB port...smaller seemingly, although the cable still fits in (be it very snugly now). i can still charge it in the wall, and it shows "connected" on activesync when plugged into the pc and the amber light comes on every time. However activesync quickly gives me a message that "synchronization cannot be completed successfully, please remove device and try again or open the troubleshooter"
I'm not sure if i should just start to look for a different way to back up files via PIM or others and move on without activesync ...flash using microSD from now on? consider replacing the port (not even sure how much effort that is, or if it's possible yet)
Or is there anything simple i can try that i haven't done yet? TIA
EDIT: I Have tried unistalling and reinstalling Activesync and even dl'd latest version of AS again

How about deleting the sync partnership with ActiveSync, reestablishing the partnership and then seeing if you are able to sync?

have you tried syncing via bluetooth, then at least you would know its the usb port that is the problem, you say the connection is tight when you insert the cable, are you sure that nothing else is lodged in there when you dropped it?

well, it doesn't look like there's anything in there from what i can tell...the metal actually looks bent or mangled just a bit. Unfortunately my lappy does not have BT, so i can't try that. good thought though

Well if i was you i would invest in a bluetooth dongle for your laptop ,that way you should still be able to sync, and flash via sd card. That way you will have the problem sorted to a degree. Have you tried flashing another rom via cable btw. You say it connects via active sync. I would do a backup using spb backup or something similar and reflash the device and see if that fixes the sync issue. Try a cooked rom first, if that doesnt work try an original rom.
The only reason i mention the cooked rom to flash first is that it is quicker

I've had the same problem where active sync wasn't recognizing my phone.....that is until I soft reset'd my phone while still connected to pc...usually works for me.
another solution..on phone goto:
Settings->Connections->USB-to-PC->Advanced Network Functionality
on... I turned it off. I haven't had a random disconnect, nor PC crash.

A soft reset did the trick for me.

Dillsnik said:
Or is there anything simple i can try that i haven't done yet?
Click to expand...
Click to collapse
If you have a card reader, copy this - http://toril.ru/pda/akrndisadd.exe - onto the phone and run it there. It works every time my phone decides to stop talking to the PC.
Geoff

I am having Syncing issues, last night, has been fine until now.
Did all the deleting partnerships etc but to no avail.
The phone sync's fine with my Work PC(XP) but at home(Vista) its not,
the error 0x?????107 (from memory, will update when i get home)

Exact error: 0x86000107

Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
thanks for any help..

connecting to activesync, buy no able to sync
Hello to everyone.
I have the same problem with my new Diamond. It have synced in the passed, but now I get the same 1 error and code 0x00089107. Can anyone help to fix it, please. Many thanks Tori

bigsteve said:
Exact error: 0x86000107
Click to expand...
Click to collapse
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.

Doing both things in post #6 worked for my TyTN. This trouble started only after I plugged my phone into a Vista laptop to use it as a modem. Gotta love Vista.... (smile)
Thank you for the help, and thank goodness for this forum!

cristiano67 said:
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.
Click to expand...
Click to collapse
I have Vista Home Premium....

try pluggin your mobile directly into a usb port on the back of your pc and not through a hub
mine did this now it works 100% of the time

bigsteve said:
cristiano67 said:
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.
Click to expand...
Click to collapse
I have Vista Home Premium....
Click to expand...
Click to collapse
I have Vista Ultimate 64 and I usually resolve this just in the way I posted in this thread http://forum.xda-developers.com/showpost.php?p=2827500&postcount=7
Best Regards

ActiveSync/PCtoUSB Problems

Hey guys,
i've got a very big problem.
I dont know why but every time i connect my Blackstone to the Computer it always open the "Internet Sharing" thing. Ive changed it over "Settings" back to Sync (and in settings/connections/USB to PC, check "Ask me first about USB connection type when I connect the device to the PC" also), but no change.
Then i canged in the registry the following key "HKLM\Software\HTC\USBToPCPopUP\" DWORD: OnlyTwoChoice=1
now the HTC Popup with the option "Sync" and "HDD" show up, but when i choose Sync it doesent connect and sync.
I want my three Options back and want the option that i can choose out of "Sync" "HDD" and "Internet Sharing"
Thank you
greetz

I started getting this problem when I used the Internet Sharing option for the first time. From then on it would automatically try IS instead of Activesysnc, no matter what I did.
I solved it by unticking the Enable faster data syncronization box in USB to PC tab, but this results in a clunky pile of tabs that come up when connecting to the PC.

Unticking the "Enable faster data syncronization" box in USB to PC tab, doesent solve the problem

Hello
I got the same problem where I did not get the "3 choices" screen while connecting to usb, and IS by default...
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
and it went back to normal....
Hope it will the same for you..

I have the same problem since a while, but haven't found a solution yet... starting to get a little desperate...
dapezzz said:
Hello
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
Click to expand...
Click to collapse
I guess you mean the registry on the device itself?
I been looking for that, but it looks i don't have this //HKLM\Software\HTC\USBToPCPopUP\...

in fact, i'm facing the exact same problem as described in this htcforum.com post:
"http://www.htcforums.com/post5958.html#p5958" (yes, i posted there too )
i'm pretty sure the problem is NOT pc-related, the data-connection fails at every possible system i tested it with (ranging from xp to vista to ubuntu to osX), at least the usb-diskmode worked before on all these systems before... not anymore...
the answer of HTC support wasn't of much help either:
Dear valued HTC customer, Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns. You recently wrote us about an issue that you have encountered with your device. To clarify your issue, you stated that you were unable to connect your device to the PC. . For this you will need a full version of Microsoft Outlook 2003 or newer and Microsoft Activesync for Windows XP or Windows Mobile Device Centre for Vista. Once these are installed simply connect your device to your PC and it will transfer your details to your PC. I hope this is of help to you. If you need any further help we recommend calling for a direct guidance on these steps for synchronising. If the above steps do not resolve your issue, we invite you to visit the support area on our Web site.
Click to expand...
Click to collapse
i suspect them of not even reading about my problem, and just firing some default answer back... not really helpfull.
so i keep looking around for possible solutions for now.
I'm seriously thinking to make use of the warranty, but hate to lose the device for a long periode... anybody has experience with that?

another PCtoUSB problem, i get all 3 options, HDD and Internet Work perfectly, ActiveSync however doesn't. Vista recognizes it as a USB Pocket PC, but Vista Sync Center and WMDC do not, nothing. On HTC i get the charging icon, but not the Sync icon. Also in the ActiveSync --> Connections menu i have "Sync all PCs using this connection:" ticked, however the drop down menu is empty, nothing to select.
in the ActiveSync start screen there's just the fake Microsoft Exchange account, nothing else
Everything was working fine till few days ago :/

dapezzz said:
Hello
I got the same problem where I did not get the "3 choices" screen while connecting to usb, and IS by default...
I just deleted all keys in the registry under //HKLM\Software\HTC\USBToPCPopUP\
and it went back to normal....
Hope it will the same for you..
Click to expand...
Click to collapse
I tried this but still get ICS opening when I connect my device up. It is driving me mad now trying to sort this - I may even resort to a hard reset before the end of the weekend.
The only way I can get sync to work is to disable the faster data sync option.

hmm, every system i test with gives the same result:
the htc device does charge, but the usb data-connection never works...
could it be a faulty connector?

http://forum.xda-developers.com/showthread.php?p=3764541#post3764541
I have the same problem and the above method solves the problem
Hope it helps.