Database Users

White Screen only

I just installed this program, used default settings, apllied, My 8125 soft reset.
Now I cannot see anthing past the initial screen that lists IPL and SPL version.
Just a plain white screen, Active sync wont work, no buttons work. Please help !!!!!!!!!!

If you're stuck I think the only next step would be a hard reset which is going to drop it back to the base factory build so you'll lose anything you've installed etc.

How do I hard reset 8125, with buttons only (key / button combination) OS does not boot or visible.

press the "connetions" button (on the left hand side of the unit next to volume up/down) with the "voice" button (right hand side of the unit opposite the connections button) and then use the stylus to do the normal soft reset and it should hard reset back to factory settings - it's described in the manual

Tried hard reset several times, no luck.
All I did was installed registry wizard from here
http://forum.xda-developers.com/viewtopic.php?t=39725&highlight=registrywizard
and now I can't get it to do anything, anymore suggestions ?, your help is really appriciated, I have only had the phone to 2 days and its dead already

try holding the same two buttons and then hitting the power button instead of the reset thingy... this method was easier for me... If this dosen't work you will have to enter bootloader mode and reflash the rom.
For the detailed reset procedures try here
By the way, did you use that program to change the default input method?? I use it all the time and the only time it gave me the whitescreen is when I tried to change the default input...Oops. I believe that you should be able to use that program safely, just leave the default input alone... Hope this helps.

Thanks for info, I did manage to reload the ROM. and Yes I did change the default input method, that might have done it. Thanks all, for your Help.

raheelb did you have the warning that the proggie cannot recognize the AKU version?
I had had such a warning, unfortunately bypassed it and had the same issue (white screen) - any one knows why the RegistryWizard cannot recognize AKU version? I have the original Qtek 2.17 ROM installed... :?

i-Mate JamIN Q200 G3 (PM300)

Ok got my phone doing some funky stuff...
Before I turned off the phone, the phone was default, with extra programs that is all. Basically i was doing my thing, then the phone kept trying to record a new sound file, in the notes section.
I turned off the phone and back on, now the phone starts in the bootloader, 3 color screen.
I can successfully patch ROM files to the phone, but I can't get past the bootloader. I have pulled all the casing off the phone, just to see if anything was holding the buttons in, but no such luck either.
IPL 2.20
SPL 2.20
Loaded on some of your rom's cause it's about time i did this.
I can hold the camera key, and get to the reset factory default, but when i press the green key nothing happens. Anyone got any idea's what is going on

fixed with a hard reset

how to hard reset this model ?

com button, power on +camera ;keep them

how to do this ??? and what - where is the Com button
how to do this ??? and what - where is the Com button ?
what is ???
please reply to this email [email protected]

Alternative Hard Reset

Hello. First all sorry for my english.
Since a few days the buttons of my pda are crazy and don't work properly.
For example: The power button don't switch off the pda, but if I press and hold the button for a few seconds, switch off the ligth of the screen. This mean that the button isn´t broken, is it??? With the cam and record button it´s the same. If I press those buttons on windows 6 it works perfectly but i want to hard reset my pda and when reset and press whe i have to change "Clean Registry Hive " and "Format Storage" I can't change these options and cant make hard reset.
Then that is the question:
How can i make hard reset?? is there an alternative metod???? At Qtek S200 there is an application that clean the memory. It Exists for my blueangel??'
There is any application than do it???
Thanks. I´m waiting for answers.

u can use psshutXP it can do a hardreset with confirmation by holding the upper right corner of the application.

Hello.
Thanks for your answer.
I have tested your option, but it seems that the hard reset doesn´t work in wm6. It changes time and date, but don't clean memory, because i have the same programs than before.
I need another metod.
Thanks.

here u are..
just reset first your device, than after you see the stripped screen, press the record and camera button quickly before the the version appears (radio,etc).. then you will see the three options..
enable kitl should be no
clean registry hive should be yes
format storage should be yes
to choose just use the camera and record to change the options...
good luck
cheers
adri..

Hello evoluzionne.
I know that way to do hard reset, but my problem is that i can´t change the options:
enable kitl should be no
clean registry hive should be yes
format storage should be yes
In Windows Mobile 5 or 6 the camera and record buttons works properly, but when I reset the device and press the record and camera button quickly before the the version appears (radio,etc).. i can´t change the optios. It´s seems like the buttons don´t work. But i know that the buttons works, but the buttons don´t change the options. It´s very stranger.
In the power button is seemed. I can switch on the device, i can switch on/off the screen if I press and hold the button but i Can´t switch off the device. It´s incredible. My buttons are crazy. So i want to do downgraded to WM2003 ( so I need to do hard reset).
Do you know why are my buttons crazy????
Thank for your answer, and sorry for my english
Ciao

Hi,
Just wondering if you resolved the issue. I am having a similar problem on pda2k upgrading from wm5 to wm6. Buttons work except during boot menu so i cannot change options.
Appreciate your help.
MC
melilleny said:
Hello evoluzionne.
I know that way to do hard reset, but my problem is that i can´t change the options:
enable kitl should be no
clean registry hive should be yes
format storage should be yes
In Windows Mobile 5 or 6 the camera and record buttons works properly, but when I reset the device and press the record and camera button quickly before the the version appears (radio,etc).. i can´t change the optios. It´s seems like the buttons don´t work. But i know that the buttons works, but the buttons don´t change the options. It´s very stranger.
In the power button is seemed. I can switch on the device, i can switch on/off the screen if I press and hold the button but i Can´t switch off the device. It´s incredible. My buttons are crazy. So i want to do downgraded to WM2003 ( so I need to do hard reset).
Do you know why are my buttons crazy????
Thank for your answer, and sorry for my english
Ciao
Click to expand...
Click to collapse

Another BA with the same problem
melilleny said:
Hello. First all sorry for my english.
Since a few days the buttons of my pda are crazy and don't work properly.
For example: The power button don't switch off the pda, but if I press and hold the button for a few seconds, switch off the ligth of the screen. This mean that the button isn´t broken, is it??? With the cam and record button it´s the same. If I press those buttons on windows 6 it works perfectly but i want to hard reset my pda and when reset and press whe i have to change "Clean Registry Hive " and "Format Storage" I can't change these options and cant make hard reset.
Click to expand...
Click to collapse
Hi,
I have an exact problem as you. I've followed any info about hard reset, I've red wiki 100times, searching using Google but perform hard reset or enter to bootloader mode on my BA is IMPOSSIBLE!
In November I've upgraded to WM6, ROM from pdaviet, OS 5.2.2000 (Build 20000.1.0.0.PV.HAT)
MDA is working without problems, I can use phone, wifi, camera, record, BT, ActiveSync 4.5.
Right now I want to upgrade to new ROM from pdaviet but I stuck with a step: enter to bootloader mode
I've tried psShupXP software, which is capable do a hard reset. Still no luck, after software hard reset my BA comes on with all files installed...
Unfortunatelly mtty doens't works too, I can't see any WCEUSBSH001 port...
I'm not alone, but the bad news is that I don't find any solution
Thanks for any hint
R.V.

I have the same problem as you do, except I can enter BootLoader and Hardreser, but I can't turn off my device with power button, and if I hold it for long it shuts the backlight.
If anyone had any sucess solving this please share how...
Thank you.

evoluzionne said:
just reset first your device, than after you see the stripped screen, press the record and camera button quickly before the the version appears (radio,etc).. then you will see the three options..
enable kitl should be no
clean registry hive should be yes
format storage should be yes
to choose just use the camera and record to change the options...
good luck
cheers
adri..
Click to expand...
Click to collapse
I am following the same exact steps...flashed rom for the 5th time...hard reset is not working. The problem...'Mail' button (the hardware key) does not respond. I can change the options from No to Yes. But after pressing the 'mail' button nothing happens. Please let me know if there is another way to clear the registry hives and format the storage!!!

have you guys tried the MTTY alternative? i think it's somewhere here in the forum.

I am having the problem described in here.
By holding the record & media button, it *does* go to the hard reset menu, so obviously the record and wm buttons do work (ie is not a physical problem with the buttons), since these buttons do get it to the menu, it just does not allow any changes to the options (KITL, format storage, format registry hive)...
It is maddening, because I am stuck with the oldish pdaviet WM6 rom that crashes for me all the time and I want to try the newer 6.1 ROMs but can't hard reset and have seriously considered finding another used BA on ebay to start fresh it is driving me so nuts.....
I am about to search for the MTTY method described by samurai above... assuming I locate and can do it, I'll post results....

what do you mean "it just does not allow any changes to the options"? do you mean it wont let you navigate through each options? or do you mean it wont let you change from yes to no or no to yes?
any changes to the options are executed only after you have pushed the "mail" button

SilverSamurai said:
have you guys tried the MTTY alternative? i think it's somewhere here in the forum.
Click to expand...
Click to collapse
Catch:
http://forum.xda-developers.com/showthread.php?t=378640&highlight=MTTY
tried it myself - works great!
Bird

HTC Polaris/Cruise (XDA Orbit 2) bricked.

Hi everyone,
I recently received an XDA Orbit 2, literally, charged it for 2 hours, and when it was full charged, I started using it, I had it for about 2 months now, and recently I changed my home Internet connection to wireless (It's a B & G connection) so my laptop connects fine, and when I tried to connect my XDA Orbit 2, it connected and then soft-reset itself, and now it just loads the O2 screen, then Windows Mobile screen with the volume controller and I can't do anything else so here's what I have tried so far:
- Soft reset
- Removed battery and SIM
- Since I can't access phone's menu at all, I tried to Hard Reset method by holding the 2 soft key, reset, and the power button - So I get the warning that everything will be lost and to press 'Send' to continue, so I press the green key, and soft resets and goes back to the same situation again.
- The latest thing I tried is to load the Hard-SPL into the SDCard which has been formatted to FAT32, so loaded the POLAIMG.nbh into the root. and loaded the phone into BootLoader mode (Camera and reset buttons). It loads the memory card and just says 'Loading ... ' I left it for about an hour, until the battery died completely (I'm sure it's not supposed to take that long). And still the same problem.
I'm not sure if this phone is now bricked, can anyone help me plesae. I really need this to start working again, I don't have any info. on it. (Everything was sync. previously).
Kind regards,

Since you havent really messed with SPL, i would say to take it back, since its still into warranty.

Thanks for the reply, I'm not actually in the UK and will be overseas for a while. I don't really mind experimenting so I would appreciate any advise on this matter. Thanks again.

htctytnowner said:
Thanks for the reply, I'm not actually in the UK and will be overseas for a while. I don't really mind experimenting so I would appreciate any advise on this matter. Thanks again.
Click to expand...
Click to collapse
I assume just boots into bootloader and then stays there?
If yes you culd try searching out a thread on MTTY and recovery from boot loader but I dont know how well that would work on polaris as I have not tried it yet.
HTH
Leon

Thanks for the reply, I heard about the MTTY process, but I've no clue on how to do it, since the phone can't connect in ActiveSync mode. Is there a thread or WiKi guide out there?

htctytnowner said:
Thanks for the reply, I heard about the MTTY process, but I've no clue on how to do it, since the phone can't connect in ActiveSync mode. Is there a thread or WiKi guide out there?
Click to expand...
Click to collapse
Only in the ELF forum
Here:
I'm pretty sure you can download MTTY from here and read through how to use it.
http://forum.xda-developers.com/showthread.php?t=347700
Also it is worth checking the wiki and searching
http://forum.xda-developers.com/showpost.php?p=2054848&postcount=38
Please do some research! I have not done this before and I have no idea what the commands do!!!
pqillu said:
You can try this:
Originally Posted by christonge
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.
THX to christonge
Good luck.
PQillu
Click to expand...
Click to collapse

Please Heeelp!
I wa installing a rom from todopdas.es an my Polaris doesn´t pass from the screen where´s said "smart mobility", and R1.58.21.23 G 25.65.30.04H D 1.52.00.00, please what I can do?

You need to do Hard Reset, all information will be wiped off. To do hard reset, hold down the:
1.Press and hold the GPS/MESSAGING and INTERNET EXPLORER
buttons, and at the same time, use the stylus to press the RESET
button at the bottom of your device.
2. Release the RESET button, but
continue pressing the GPS/
MESSAGING and INTERNET
EXPLORER buttons until you
see this message on the
screen:
This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press Send to restore
manufacturer default, or
press other keys to cancel.
3. Release the buttons, and then press SEND on your device to perform
the hard reset, or press any other button to cancel the reset.
Good luck.

Hi,
I'm using an HTC TC POLARIS100. Today I upgraded my ROM and SPL successfuly. If you're still in trouble and believe the same process will help, I will let you know the process followed.
GUY

Bootloader just flashing

I've done something wrong on my HTC Polaris (XDA Orbit 2) and I decided to flash the ROM. It wouldn't boot the Windows. It's stuck on Welcome screen.
After reading most of that forum I downloaded the things I need and tried it.
Weell, that's where the problems started. The PC is not detecting the phone, so niether the MTTY nor ROMUpdateUtility are able to connect to it. (active Sync is disabled ofcourse). I cannot flash the Hard SPL or do anything.
Then I tried to flash from MicroSD. Formated it to Fat32, Renamed the ROM I needed and ... nothing. When I press the camera button and the reset button with the stylo, there is a quick flash of the bootloader screen (the 3 colore screen). So quick that I cant read the 3 lines on it.
Can anyone suggest something, please.....

press photo button and hold -> press soft reset and hold -> bootloader screen appears -> release soft reset button -> wait until bootloader screen appears -> release photo button

Thanks a lot my friend. That worked fine. Now its asking me for serial. I've downloaded the original O2 ROM, verifyed it with my serial, but on the phone it dose nothing. Am i doing something wrong again?

Well, yes. I was doing something wrong. Needed to rename the ROM file with "POLAIMG.nbh". Now its done.
Thanks to everyone who shared his knowledge here in this forum.