Got my K-Jam today .. When I connect the device I get the Win XP .. Blue Screen ..
Any ideas, I am installing SP2 to see if this helps
SP2 didn't help. Any ideas anyone.
wardy said:
SP2 didn't help. Any ideas anyone.
Click to expand...
Click to collapse
I'm having the same problem. I could sync my Jam with the computer (using ActiveSync 4.0), but whenever I try the K-Jam, I get the Blue Screen of Death. I've tried AS 4.1 without any success.
I can get the K-Jam to sync with AS 4.0 on another computer though. I think it may be a problem with the USB drivers though. I'm looking into it...
Regards,
Rajesh
Try going to the manufacturer of you compter and update the USB drivers. This seems to have help fix this problem for some people over at HoFo.
hi all,
my vista laptop has just updated wmdc to version 6.1, it also updated HTC USB Sync.
what i'd like to know is whether vista can now easily update roms on the trinity. i've read the workaround that's available by putting activesync drivers into vista but would prefer a 'standard' way of doing it (i'm very unlucky when it comes to not damaging expensive electronics)
thanks in advance
hi all,
my vista laptop has just updated wmdc to version 6.1, it also updated HTC USB Sync.
what i'd like to know is whether vista can now easily update roms on the trinity. i've read the workaround that's available by putting activesync drivers into vista but would prefer a 'standard' way of doing it (i'm very unlucky when it comes to not damaging expensive electronics)
thanks in advance
I know this may sounds like the usual not unchecking the advanced network tick box but I promise I've tried everything to get my hermes to sync and it won't
situation is I've upgraded to a 6.1 ROM and WMDC (Vista Ultimate 32) says connecting (the device is installed on first connection) and then as it gets to the point where it would normally ask you to set up the partnership, it goes back to not connected. The phone has the two arrows still there like it is connected.
I've ruled out most things and have been trawling around the forums but I've just reached a dead end.
I don't think it's the USB as it does the same thing with bluetooth.
I don't think it's the computer because I recently changed my machine (same OS though)
I don't think it's the phone because it's actually a replacement after my screen broke on my original
I even don't think it's the ROM because no one else has this trouble in the thread ([20755] [OPTIMIZED Manilla2d IS HERE!][09/29](AlmostNak3d)(V8))
I've also tried uninstalling WMDC as much as is possbile on Vista and I've tried disabling the windows firewall
It's so frustrating, as I seem to have 6.0 working no probs but that ROM is just so good I have to have it (but with some contacts would be best)
The only thing that I can think of is that I flash the ROMS through an XP machine. This can't be causing the issue can it?
Any help gratefully received. I determined that this phone stays with me until the HD comes out and it really doesn't have long to go now
no one have any suggestions
(or did i post this in the wrong forum)?
Have you tried deleting all partnerships on the phone and computer and then tried to sync it. I have the same rom as you and device and i have problems only when i try to sync via bluetooth. Check the com port for the bluetooth is not conflicting with the WMDC. You could even try disabling the bluetooth comport and see if that makes a difference
If it syncs with an xp machine, why dont you try, exporting the contacts as comma seperated values(windows) and then import them on to the xp machine, at least that way you will have your contacts on the phone.
Also why do you flash with the xp machine and not vista, have you installed all updates in vista?
thanks for the reply SM. Sorry for the delay in my response but I've been sunning in the maldives! I got things going before leaving (so i had some contacts) by doing pretty similar to what you suggested. I sync the xp machine with the vista machine and then sync the phone with the xp machine. I've tried deleting the partnerships on both sides (i've even tried reinstalling vista) but I'll give the removing of the bt com ports a go i think.
my flashing from xp was just a historic thing. i think there may have been an issue with vista once as i was staying away from it for some reason but after my previous post i actually think i did then flash from vista
Upgrade with vista?
Upgrade with vista? its posible I think it has issues...
I can recomend to you...
1.- download again the usb drivers for your Motherboard on XP machine...
2.- Even if you have Windows Vista you can aquire a XP emulator for Win vista and do these things.
3.- If you dont ant to install again the drivers for USB ports so....
restart your PC and your PPC witout unplug your PPC let it boots togheter... it fix my trouble with the same ROM you have...
Good Morning to all,
Firstly hello to all on the forum, got my Touch HD at the weekend and have already found this forum very useful, especially in getting the favourtie people pictures to stop looking so crap.
I now have a problem I need to ask about. I have plugged my HD into my Vista 64bit machine and it picks up fine, lets me access the HD as if it was an external source. I then managed to set it up via activesync, not through choise just couldnt find anything else. Got it connected and syncing via bluetooth as well.
I have now come into work and plugged it into my work XP SP2 machine and it starts installing all the windows mobile stuff and then comes up with could not complete blah blah, when you click for more info its an unknown device.
Is this a driver issue, i.e. do I need to download one for my XP machine to recognise modern day tech?
Have got the number for HTC support but thought I would ask here first as I really like the way everyone manages to explain everything so clearly.
Thanks in advance
Jody
You should just have to install Active Sync 4.5 on your XP machine and off you go.
Appoligies if you did this, but you didn't mention above
If you still having problems, what's the full error text?
Ta
Dave
Activesync is installed, and has been uninstalled and re-installed just to make sure.
The message states that the USB device is not recognised by Windows and need to try re-installing it.
Thing is, it did just about manage a connection earlier ActiveSync showed connecting and then popped up and said unable to connect to device press ok to troubleshoot and ran some scans.
J7ody said:
Good Morning to all,
Firstly hello to all on the forum, got my Touch HD at the weekend and have already found this forum very useful, especially in getting the favourtie people pictures to stop looking so crap.
I now have a problem I need to ask about. I have plugged my HD into my Vista 64bit machine and it picks up fine, lets me access the HD as if it was an external source. I then managed to set it up via activesync, not through choise just couldnt find anything else. Got it connected and syncing via bluetooth as well.
I have now come into work and plugged it into my work XP SP2 machine and it starts installing all the windows mobile stuff and then comes up with could not complete blah blah, when you click for more info its an unknown device.
Is this a driver issue, i.e. do I need to download one for my XP machine to recognise modern day tech?
Have got the number for HTC support but thought I would ask here first as I really like the way everyone manages to explain everything so clearly.
Thanks in advance
Jody
Click to expand...
Click to collapse
Had similar problems, but it was the Windows XP firewall blocking activecync
Thanks, but we stopped the windows firewall client when we were investigating this anyway.
Possible solution
Good day,
My XP didnt detect HD as well. Im using Active sync 4.5. To work around this, go to:
Settings>USB to PC>Enable faster data sync
Uncheck this option. This solved my problem.
Good luck. Cheers
Hello, have tried unticking that box as well.
I have uninstalled Activesync again, and reinstalled off of the CD. All installs ok, plug the device in for the first time and select activesync on the handset, it installs the pocketUSB Snc on the PC and then comes up your device could not be installed properly. Open device manager and the PocketUSB Sync shows with a yellow explanation mark on it saying that the device could not be started.
Have now also tried it on an XP SP3 VM Machine, it originally kicked up same windows error. Then ActiveSync on the VM and device showed connecting, then they both stopped and no further.
Problem fixed.... Useful hint for anyone reading this... dont use a different miniUSB cable, or make sure you certainly dont use a cheap one.... I borrowed someone's in the office who was sinking another HTC device and it worked first time.
Thanks to all your inputs
Jody