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I some how managed to break my phone's LCD screen. Not sure how it happened... I swear. I called T-Mobile hoping for a replacement and as expected they courteously asked me go F#%K myself. It's almost a new phone so I'm not willing to give up on it.
So now, I'm looking for a way to fix it. First, I want to know where I can find a compatible LCD screen for a descent price. The once I've come across so far are more than $100. And second, instructions on how to replace the screen.
Any help with this will be truly appreciated.
Thanks!
Anyone ever figure out the replacement process? My daughter broke hers yesterday.
Thanks
when you order a screen..it should come with tools.
you use those to remove the housing..
then you basically unplug the old LCD touch display and plug in the new one..
i think.
I saw the higher priced lcd's on ebay that included tools & instructions. I basically have the tools I need. I would just like to have the instructions and an lcd. Wny are things like this so hard to find nowadays.
foltz61 said:
I saw the higher priced lcd's on ebay that included tools & instructions. I basically have the tools I need. I would just like to have the instructions and an lcd. Wny are things like this so hard to find nowadays.
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I have the instruction on how to do replacement for LCD (t-mobile wing) only to take out screws and if your not aware of every detailed of what your doing your probably end up killing your WING
Go on ebay and look for a ebay seller by the name of lcd4pda. I talked to him in email about the lcd screen, he has the tmobile wing lcd in stock with tools and instructions. 65.00 to 85 bux to get one and it comes with the digitaltizer on it which my wing has a hole in the digitalizer and i have to order a new lcd, hes my best bet.
New LCD, still not working
I dropped my Wing a week ago and it seemed fine. Put it in my pocket and then took it out a couple hours later and the screen had about 4 cracks in it. I assumed it was because I had dropped it earlier. The screen was white except for some blue areas where the cracking was most severe.
I ordered a brand new replacement LCD screen on ebay and just finished installing it. To my utter dismay the screen is still completely white!! It seems to respond to my touch (it goes brighter when I touch it), and it turns on and off w/ the power switch, but there is nothing but white on the screen.
Is it possible I got the connection loose when I installed it? Or is it likely there's something else wrong with my phone? Thanks in advance for any help.
It's probably a bad connection. Did you ever think you'd have to go through so much disassembly to replace the screen? Just so everyone knows, lcd4pda is legit.
Edit: Shipping was extremely high ($16.99). The location on eBay is shown as Canada but, it comes from Virginia. via First Class. I checked shipping to my location on the USPS site. It only cost $1.98. The package weight is 6oz.
Tell me about it! I had to practically start taking photographs to remember where all of the pieces and screws went. I dropped one of the screws on the ground and it took me 10 minutes to find . I'll disassemble again later tonight and refit all of the connections to see if that makes a difference. I sure hope so.
For those replacing their screens, the service manual:
http://www.modaco.com/content/Pocke...58716/HTC-Service-Manuals-Dismantling-Guides/
has a good set of instructions on how to disassemble the Wing. The hardest part is when you have to use a credit card or something similar to unseat the keyboard. You actually have to insert the card or other plastic tool between the edge of the keyboard and the edge of the phone. The pictures confused me because it seemed like I was supposed to insert the card flat into the side of the phone but really, if your phone is sitting on top of the table, you actually insert the card DOWN into this small space.
Also, for those that are new to removing the connections that are in the phone (like I was), there is usually some tape that you have to first remove before you can unhook the connection.
It worked! The connection from the screen to the phone, the one underneath the RF board, wasn't pushed in quite far enough. I reseated it and voila! I now have a working phone again that can not only receive calls but can make them now!
Now that I know it works, I can also recommend seller superpc168 on ebay. $49.75 for the screen and I spent $15 for 2-day UPS shipping.
Thanks cracula. Just ordered a screen on ebay. Hopefully I should be able to fix my phone.
still have white screen.
does anyone know what i can do to fix that. i tried reseating everything but it seems to still have the white screen. any help will be appreciated.
Replacement Wing Lcd
I got a Replacement LCD for my WING for $55 at WWW.HTCLCD.COM
..........
The weirdest thing!
I found the manual through various places including here on the site. With the manual every thing went fine. EXCEPT THAT NOW THE MAJORITY OF THE KEYBOARD BUTTONS AREN'T WORKING. It must be a faulty connection on my part of course. I'm gonna give it another shot tonight and see if it works a gain. I found the screen on the fonlogix site(blackberry8100parts.com).
Broken lcd tmobile wing
i just had my wing lcd screen fixed but by someone who doesn't work for tmobile he fixes phones and installs iphone programs on them also.. He charged me $100 to fix my lcd screen, tmobile wanted between $150 to $250 to fix it i told tmobile screw it i'll find somwhere and i did.. If you can find an outside source to fix your phone do so..
i broke my screen on my tmobile wing a while back.....was taking a 7 hour drive and the phone was sitting on the passenger seat in the sun for a few hours, later on that evening i picked it up and noticed i had a nice big crack on the screen from top to bottom somehow
called tmobile, they told me i had been paying the insurance they gave me the phone # to the insurance people, called them....paid a $100 deductible and got a brand new replacement wing
never thought i'd use the insurance, glad it came handy!
if its under warrenty dont tell them its broken say its a bloack screen theyll send you a new one and they will charge you once you send it back 100 dlrs for out of warrenty thats not bad for another phone wing
https://blackberry8100parts.3dcarts...ment-LCD-W-Touch-Screen-Digitizer_p_6-69.html
only $55. they sent me the screen but i had to remind them... a bit slow (nearly 5 days to process the order) but it is good and they provide instructions
https://blackberry8100parts.3dcartstores.com/LCD-Installation-instructions_ep_29.html
Screen Replacement Services
Another option, especially for those not comfortable with tearing apart small electronics, is to have the phone repaired by a professional. I actually own a small company called Jet City Devices that can replace the screen on your T-Mobile Wing. The cost is a lot lower than a new phone and you'll have your phone back - with all of the data in tact - in under a week.
Just an option for those that don't want to spend their time trying to figure out how to fix their Wing themselves.
As the title suggests, my Elfins LED screen broke whilst on charge.
It was perfectly fine at about midnight. I was using it just fine.
Then i turn the screen off (power button) and place it (gently) on my shelf.
It did not fall off during the night, as it was exactly where i placed it when i woke, except the screen was slightly shattered down the right hand side and the screen colour was completely screwed up.
Im really rather angry about this.
Anyone else had any experience like this?
I have to wait for a while till i can afford a replacement screen.
Then ill have to wait 7-10 days waiting for it to be delivered
Then ill have to risk taking it apart >:C
Not happy :'(
Things do happen and I had a few customers who had no idea how their screens broke.
Screen replacement on Elf is a fairly straightforward procedure and screens are very reasonably priced on eBay. Make sure you unplug the digitizer and don't forget to plug it back in when done.
The best thing to do is to find the Service Manual, it will explain the dismantling procedure.
DON'T PANIC! Good luck
Dude, same problem.
but my screen didnt crack.
Mine problem was, the touchscreen didnt work.
If its under warrenty, its FREE!
Mine was about a week after the warrenty, so i managed to persue the HTC staff and they have replaced for me, free.
Well, Good Luck.
sadly ive had mine over a year now, and i got it second hand in the first place.
Ive already dismantled it, removed the screen & put it back together.
I havent even ordered the replacement screen yet
Order and test it out.
Remember to go for more popular companies, not ebay's.
My friend got 1 from ebay and his LCD looks very bad.
Im now very happy. I ordered a new screen on Ebay. Turned up today.
Just replaced it with no problems and now i have a working Elfin again :3
^___^
Yea, great stuff, nothing wrong with eBay! Oif course if you don't know what you are doing your screen will not look good or if you dont know what to order.
I also got a digitizer from eBay, $15.. replaced it perfect Genuine HTC Screen from Hong Kong.
Perfect!
Problem Solved!
Hi! I Love ( D ) my TD2... to bad my touch screen broke already (2 months after purchase) without dropping it or whatever.. Screen and phone works normal.
Im just curious if there are other people having this problem jet?
Do you guys think im f*ck'd? or does htc replace touchscreens within warranty?
if not; Does anybody know what the costs may be for replacing a touchscreen? And is it possible to replace only the touchscreen or must the whole screen be replaced?
A lot of questions , i know.. hope someone can give me answers.
Thank you!
new screen
see here, a similar discussion: http://forum.xda-developers.com/showthread.php?t=537654
if the screen broke and it was not your fault, warranty should cover that ... it seems that buying a new screen and putting it is easy ...
thnx for reply georgeono! guess i'll try warranty first.
same here...touch screen cannot sense any form of touch
Hm.. to bad man. when i put my phone under a bright lamp or in the sun i can see some kind of liquid under the screen(so i know its definitely broke..), same at yours? did you contact warranty jet?
i guess the screen is just not that strong, cause i have treated this phone much much better then my old htc touch and that touchscreen is still working..
my batt went flat...
I go home and charge it..
before full charge, I sms and it is not working anymore..
Soft reset or hard reset no use..
Next day, I see the "liquid" screen under sunlight...
I also take care of it well as this is my first pda and most expensive hp i ever bought...
Going to sent in on this coming thursday...
How about ur warranty, void or consider under warranty??
havent found time jet to send it in but i'll send it tomorrow so i'll let you know. .
I have had the same problem. I sent it back last Friday and have had notification on Monday that it arrived at HTC, but the tracking details they gave me don't seem to do anything. They say it'll be 5 to 10 working days before I get it back.
The engineer on the phone pretty much straight away described the problem as 'LCD Leak' and that was also stated on the postage label they sent through to me.
I found a short term fix for the problem before i sent it off: When you see the touch screen has the patch of liquid inside, use a piece of sellotape or other sticky tape and gently pull the touchscreen outwards away from the phone and it becomes usable again as long as no fluid is touching the screen any longer.
Hope this makes sense.
edit: I got my phone back and the same problem was still occurring - it looked like they had simply take taken the screen off and put it back on again. It has gone back again, but hopefully this time they will actually look at it.
hm i tried your fix but it didnt work for me ..thnx for the tip anyway!
Same like here I think:
http://forum.xda-developers.com/showthread.php?t=522813
I had to sent it back for a repair. Right now my repaired phone starts to get the problem again
kaas11 said:
Hm.. to bad man. when i put my phone under a bright lamp or in the sun i can see some kind of liquid under the screen(so i know its definitely broke..), same at yours? did you contact warranty jet?
i guess the screen is just not that strong, cause i have treated this phone much much better then my old htc touch and that touchscreen is still working..
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i had the same problem and i can tell you this is caused by too much pressure on the screen. it seems the screen does fall into the phonecase and therefore free itself from the glass. take care with that phone in the pocket!! also the manual says, take out the phone of the pocket when you sit down!! i was shocked when i read that... i mean.. wtf.. what is the idea of a mobile phone which you cant have in your pocket???
haha , and they used to call it a pocket pc! too bad i havent read the manual BEFORE i bought this fragile peace of sh..
kaas11 said:
haha , and they used to call it a pocket pc! too bad i havent read the manual BEFORE i bought this fragile peace of sh..
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Your just a very unlucky man...
I really love my TD2 and it's working as it should be.
I do not use a case and have it just "naked" in my pocket (without keys and other stuff in my pocket) and its no problem, no scratch...
And i don't call it fragile, ok... it can break easier than a rock in your pockey but still..... I don't know how your TD2 is but mine cant bend a 1/2 mm, it's pretty though.
Phone fixed.... For now
I have received my phone back after a second trip back to HTC and it appears that they have replaced the whole frontage of the phone as a tiny scuff on the metal bit and a miniscule scratch on the screen have gone. The internals of the phone are the same as it has the same serial number and IMEI number.
Its all working so far, I've had no evidence of the fluid in the screen as yet and hope not to again!
Send it back and it will be mended eventually!
Had a similar problem, after 20 days the display broke (not on the surface but under it) because of...who knows, maybe direct sunlight since it was on the seat of my car.
Now, after reading the post, I see it's not a singular problem but also other lucky customers are dealing with it.
The real problem is HTC service. I contacted HTC Italy and they told me to take the PDA to a collection point along with a letter describing what happened since I asked for the warranty cover. After 20 days they told me I have to pay 126€ to repair my D2 because the service decided that it was due to my manomission (aka : you have lied to us). After some enraged mails I sent to them, they replied me I should contact HTC in UK to have the warranty. I decided to pay to have my phone back quickly but until yesterday no answer.
Today I sent another email and HTC replied telling me that the service center is closed for holidays until 24th...
I let you imagine how disappointed I am with HTC and they call it HTC Service Excellence.
Ok, it was my fault...I knew I had to buy the spare part on my own and change the LCD but I trusted the HTC name...big big big mistake!
Just consider those experiences in case you think to send your phone back to HTC service...I will never do this again!
Thank you guys, now I know for sure it was not my fault.
I have my TD2 now 3 month and I recognize the problem others mention. Although this problem is a fault, the system is not broken.
When the phone blocks, look for the "liquid" below the screen. It can be very small to fingertip size. The screen is not broken but the touch screen sticks to the display screen. It occurs by applying some force while using the touch screen. Of course this should not happen but it locks the phone or results in unpredictable touch inputs. IT IS NOT BROKEN.
It can be easily solved. Just wipe, with some pressure, with your thumb over the touch screen starting from well below till above the affected area. The touch screen detaches from the display screen and everything works again.
The solution would be a mod by HTC to prevent the two screen from sticking together.
I hope this helps by preventing people to send their phone back and foreward unnescessary.
Just send in my TD2 today for the same reason. Hope they wont simply "lift the surface up" and send it back to me.
repaired!
i had to wait a long time, but i got a message today that the phone is repaired within the warranty by an external repair service. Hopefully the problem is solved now, but im very glad to hear its not gonna cost me 200 euro's or so!
for the dutch : ondanks alle slechte verhalen over dynafix (volgens mij de gebruikelijke repair service voor een htc telefoon in nederland) is het toestel gewoon gerepareerd zonder onzin over drukschade etc. !
update
got my phone back yesterday , in fact they replaced my old phone with a brand new one! Totally free of costs. So i'm a total htc fan again!
kaas11 said:
got my phone back yesterday , in fact they replaced my old phone with a brand new one! Totally free of costs. So i'm a total htc fan again!
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Are you sure it's new? I thought they replaced mine as well (after a LOT of phone calls and hassle), but the serial number is still the same.
The counters had been reset, so at first I thought it was a brand new one...
I dropped my phone and ran over with car wheel. .. Here's how it seems now
Guarantee does not apply under these conditions .. Can it be replaced ? .. In general is there a spare part for this in the SE production line for replacement parts...
Sorry for my bad English (google translate )
does the phone still work? does it turn on?
I' m sorry to hear that ! and I think it can be repaired at the SE's factory
Good luck to you !
it can be replaced, go to ebay.com and check for Xperia X10 "Digitizer"
also you can replace the housing of the entire phone and also the buttons.
all the pieces are there, you just need the knowledge to put it all and in some cases a good glue
Ahh i just did that to my phone as well. The touch still works ect just need the new cover. I looked around and its gonna be about $100 at the most to fix it
im willing to buy the broken phones if it still works and they are x10i's send me a pm if you want to sell it.
Yes..phone works whithout any problems.. Display isn't broken..
not good still under warranty
try to make a story what fits the conditions of you guarantee
I tried it once with my W580i when I completely broke its display and guess what... they made it for me
good luck
the X10 screen seems very durable, mine is little broken also, and thanks to the thin cover that is has on top, you can't feel the broken screen, just see it.
Also the touch screen is working fully functionally like nothing has happened
The only thing i like it about SE is the high Quality Built mobiles ... my friend bought an i phone 3GS when it was new and after a week he dropped it and the screen broke into pieces and was unusable .. i dropped my x10 on asphalt in the street many times and i see only little scratches ... anyway i'm sorry for your x10 and better to check with warranty
chrismorgann said:
Ahh i just did that to my phone as well. The touch still works ect just need the new cover. I looked around and its gonna be about $100 at the most to fix it
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i sent you a pm but not sure if you got it website is acting funny and it doesnt say i sent the message. anyway im willing to offer you $100 dont care if the screen is broken or if the case is broken as long as the inside as still good and not broken. let me know
I too had my front screen & digitizer completely shattered when a bus ran over it !!
Got it fixed at a SE Service center but it took two months for them to procure the parts ( LCD & Digitizer) & fix it at the cost of ~ 213 $
farhan032 said:
Got it fixed at a SE Service center but it took two months for them to procure the parts ( LCD & Digitizer) & fix it at the cost of ~ 213 $
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Mmm when i rang up optus they just went on and on about charges. 1st charge is sending it away 2nd charge is like $50 for sony to look at it then 3rd charge is how ever much it costs fix and it could take up to 6 weeks. wasnt too pleased. So i guess my option now is ebay to get a new screen.
UPDATE: The phone is magically fixed!
Hey guys!
So i was at a party 2 nights ago, and I lost my S2. I finally found it in the morning, it had been outside all night, and then I realised that it had been raining heavily.
I took the battery, sim card and micro sd card out and placed the phone somewhere warm and let it dry for about a day and a half. I plugged it in earlier, and it started charging fine, and then I turned the phone on.
It booted up. The hardware buttons are working fine, and the touch buttons below the screen also work, but the screen is completely unresponsive
EDIT: Just as I posted this, i got signal, so only problem i can see is the touch-screen
Is there anything I can do, or is this phone screwed?
I cant remember if I have Vodafone's insurance or not, I'm praying to god I do :/
Put it in a bag of rice and let it dry out even more
Look this thread:
http://forum.xda-developers.com/showthread.php?t=1128594
You'll find some tips that might be useful
danstah said:
Put it in a bag of rice and let it dry out even more
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Click to collapse
I was gonna say.... put it in rice. Should dry up faster
Had good result with silicate packets (the little bags in shoeboxes and many electrical goods) and rice. But let everything dry for days and don't reassemble - left my old PMP for 5 days after a toilet swim, still working. Smells great too. Honest.
Thanks for the replies guys. I've now put the phone in a bag of rice so I guess I just have to wait and see.
Lol keep us updated!
The problem could by the fact that the digitizer on capacitive screens are very sensitive, it sounds as if that may have been damaged.l I would think that the only thing you can do is to replace the touch screen, because it is gorilla glass and the fact the entire phone would need dismantling, If it isn't insured I would expect it wouldn't be cheap to get replaced. But you should be thankful that you entire phone didn't die, I mean you were quite lucky there. I broke my old hero by leaving it out side for 5-10 min whilst it was raining.
Bad news guys, its still not working.
Cant believe I let this happen, I need some trousers with tighter pockets for this damn phone! (and perhaps not carry it with me when I'm drinking haha)
Luckily its covered under my home insurance.
Do I get a new one or get it repaired?
Edit: Its also bloody ironic that I had just put a pattern unlock screen on my phone, so now I cant back up the contents because its locked! Is there any way to get round this? Or external ways to control the phone so I can get into it?
Cheers
There's insurance that covers phone water damage?
Hazlynch, you really need to keep it much, much longer than one day in the rice.
Trust me, apart from my aforementioned toilet episode, I've also lost phones and PMPs in the snow - all have worked again, but the shortest dessicating time was 3 days.
One day is simply not enough - not saying 100% it'll work after 5 days, but 100% certain it won't after one.
For the record, lost my Cowon S9 (OLED touchscreen) in a snowdrift - 5 days dessicating and worked - still going strong.
Ah right thanks for that info! From what I heard about the digitizer being sensitive I'm not very hopeful, but it wont harm to leave it in the rice longer.
I wasn't with my S9 either, but it surprised me, especially also being a touchscreen device too.
Remember to disassemble as much as you can from the phone - all cards and battery out but also in the box/bag - you need to expose as much surface area as possible of the device to the dessicant.
Try my silicate bag tip posted earlier too!
Let us know wha'ppen?
Ready to give it a try? How's it looking/feeling?
I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce
hazlynch said:
I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce
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Click to collapse
Shame - not optimistic.. A couple more days won't hurt if you have the patience!
Yeah, I wont be able to get anything done about the insurance stuff for a few days anyway, so I'll leave it in there for longer. Starting to miss it now! Haha.
Oh and thanks again for everyone's help on this!
My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is
hazlynch said:
My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is
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Click to collapse
This has me worried haha. My SGS2 has recently took a bit of a bath as well. The phone worked perfectly fine after sitting off overnight drying out. However after about 3 days it started random hang up and shut offs. I sent it in to a repair center a week ago and i am just hoping for the best. I dont have high hopes that they will replace it as it was water damage but i suppose its worth a shot for a $600 phone.
If they dont replace/repair it i will be taking it apart and cleaning it in hopes that i can make it work.
Here is my old sgs2 after a dip in the ocean. No insurance either. What you guys think?
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