Database Users

Email dissapear after resync?

i've setup my gmail account on the Wizard, i can send and recieve fine, but if i download emails, and i resync then the mail box empties the previous emails i had.
any know how to fix this...

Yes I've had this too after upgrading to iMate2.16 firmware.
Then I disabled my E-mail syncronization (it's useless for me anyway).

So how come my Hotmail emails dont dissapear when i connect to gprs? all emails i've read stay in the inbox, but not on my gmail account.

empty inbox
Similar problem here. gmail and my work e-mail (read) disappear from inbox after sync. Any solutions?

I had a similar problem where less and less messages were being downlaoded when I did a send and receive over wifi. However if I did a send and receive over gprs I would get the remaining messages.
I have now got to the point where no GMail messgaes are being downloaded.
Any ideas?

Just go to the setup of the account on the wizwerd and then Options then next u will find ( only display messeages from the last ( ) Days just increase the number of dayes to eg. 365 dayes ( a year ) this will keep all the messeages in your wizwerd inbox from the last year...u will find the default is 3 dayes by the mean this will show only the messages from last 3 days.....

i had the same problem, but i have foudn a very good solution.
I created an free exchange server account on http://live.mail2web.com/ and pushed my mails from gmail to this email adress. Now i sync my Wizard over WLAN directly with the exchange account! (i have no partnership with my PC)
The second pro is, that you have a full backup of your mails and contacts, so make a hard reset on your device and sync all data back
if you leave the mails in gmail's incoming, you can download the mails to your pc too.

Good explanation but the solution is no good...
Here is a good explanation of why the emails are disappearing...
http://www.palm.com/us/support/treo/treo700wverizon/faqs.html
However, the problem is that after you download the headers, you have to download the messages (2 send/receives for message? stupid). Then afterwards you still have the same issue in that after you download the full message, the servers treat it as the same as before and make them disappear.
Weak!

email dissapearing
Get another email client like : webIS mail / flexmail2006 and all messages will stay.

Changing the number of days to display messages form seemed to do the trick. I didn't have that box ticked so I assumed that it wouldn't affect it.
It's working now though, that's the main thing!

when u setup the email account u will find that box ....the defult of the box is 3 days this means emails from 3 days will only appears in the inbox ....if u increase this number of days for example 365 this means emails from the last 365 will be shown in the inbox.....this is the only soulution....it is only the setup of email account

Another thing u will notice that emails downloaded are only the headers...if u wnat the body of the email ( not the attachments ) you have to increase the kilobites downloaded from the email ( also at the setup prosses ) from 2 kilobite to for example 20 kilobite...NOW you will have the body of the email also with the header....if u want to download the attachments just clik the last line in the email to download the attachments of the email next time u syns.....that is it SO SIMPLE

Hi,
I used to have this same error when i first configured GMAIL. I'm not sure what options i selected at that time. But i did two things not sure which one fixed it but now its fixed and i have all the emails stay in my inbox until i delete them myself. here are the settings
1. On you phone open GMAIL inbox, select Menu/Tools/Options and Edit GMAIL account, on the 4th screen click options, on the 2nd screen uncheck "Only display messages from the last..." on the 3rd screen select "Get message headers only" and check "Include" and type in whatever KB you like (i have it as 512) click finish.
2. Go to your GMAIL account, select Settings/Forwarding and POP and in POP download select "Enable POP for all mail (even mail that's already been downloaded)" and click save changes.
Well this should do the trick.
Thanks,
Khawar

Mail disappearing...

has any experience mail disappearing? I had about 10 emails with attachments and they're all gone. I have mail deletion set to Manually so I know its not that. is there a problem with Pocket Outlook randomly deleting emails?

mine also deletes any mails older than a few days when I check for new msgs using pop3

make sure that if you are using pop3 you go to settings an advanced and select how may days emails you want to download, with push email (activesync) do the same in the activesync settings.

I have see the same thing happen a few times.
I downloaded an email that had an attachment. I then clicked the option to download the full email with attachment. I then click send/recieve and the mail had just vanished. After a soft reset its there again but with no attachment. I went around and around in a circle until eventually the email was there with the attachment, which was corrupt!
Gave up and deleted it in the end.

small pop3 problem

I have set up a new pop3 account with my home isp blueyonder. they had some problems the other day with sending email through there smtp server. Now my outbox (in folder view) shows 1 unread message; but if I go to look in the folder it is empty. I do not have "show only last 3 days" checked. if I connect to the account via webmail all looks fine. it appears that something is stuck on my vario 2. other than deleting the account is there any way of sorting this small annoying problem?

This happens when I send/receive via my gmail account on my phone. I'm currently investigating... I've also had an issue where Pocket Outlook doesn't correctly authenticate with the SMTP server (on my own personal address) before trying to send emails, resulting in 550 no unauthorised relaying allowed. Also investigating this, as my POutlook is setup correctly.
Just thought I'd let you know you're not the only one experiencing this issue.

Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty, then theres the imap issue of not putting sent messages in the sent folder, very aggrivating to not have a decent mail client, I tried Flexmail..it lists gmail as an auto configure...but that's just bs...cause all that does is list the "@gmail.com" not any ports or ssl settings...so I manually configured it..then it spazzes on the password screen and won't continue, not to mention I set it as default one time I installed and it totally jacked up pocket outlook..which led to hard reset number 1.
Sorry to rant off topic, but after reading others woes about pocket outlook, I couldn't stfu

nice (sorry) to see others having problems too! from your replies I am doing well. I also noticed the IMAP problem too, when connecting to ny bluyonder account the webmails deleted items were "trash" and would not be deleted

Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty
Click to expand...
Click to collapse
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB

athiqueahmed said:
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB
Click to expand...
Click to collapse
Thanks for the info, I'll give that a shot..I had had it set to receive full copy of messages.
And sorry again about your post timbouk.

phone deletes emails by itself

not sure how this is happining or if its my mistake. but this has happenened to my more than once. the phone simply decides to deletes all emails prior to a spesific date without any confirmation. thank god that there it a copy of them in the deleted folder on exchange server
anybody else suffering from this?

Normal
This is normal, outlook is designed so it only keeps emails from a certain number of days into the past, according to the email settings.
Enter you email settings and tell it to keep the emails from the maximum allowable time, I can't remember how long but the increments were something like Today, last 3 days .... etc.

it deletes all mails that are no longer on the server, nothing to do about it, except as a workaround maybe moving important mails from inbox to antother folder

correct me if im wrong here
but i am under the impression that the number of days in the activesync options is only for the initial sync with your exchange acount

I have the same problem. Once in a while my Gmail Inbox is empty. Glad it is saved in 'All Mail' but the behaviour is very irritating

Are you connecting to your mailbox, i.e. gmail-server or just syncing with your Outlook?
When using POP3 to connect to the gmail-server, it will download all mail to your phone, and thus delete the messages on the server.
Try to connect via IMAP4 and go to the settings of your gmail-account on your phone. There you can change the number of days to something like all messages- just for your gmail-account.
The phone handles "imported" mail from outlook like a "real" email-account on the net. Thus, you can set the number of days independently for each account.

i use exchange outlook
why cant widows mobile be like blackberry it keeps all the email(compressed text on the phone) even when you remove the email to the local pst file it still stays on the device

I doenst matter if it imap or pop3, you can setup pop3 to leave a copy of the mail on the server btw.
But as soon as the mail is no longer on the mailserver (for example after downloading without keeping a copy on the server with your desktop pc) windows mobile will delete the mail from its inbox to next time you check for new mails.

Problem downloading email messages

Hi All,
I have the following issue with outlook mobile (with several ROMs) set to synchronize (direct push) with an Microsoft Exchange server.
I've set it to download only the headers and the first 5KB of the message's body.
For messages larger than 5K, I have to go and tap the "download the rest of the message" link. However, the outlook client get stuck in "Downloading..." message and nothing happens. If I cancel the download (by just closing the message window) the message just disappears from the Inbox folder on my phone.
Going to the exchange Inbox from my PC the message is still there (so it wasn't deleted), but there is no longer in my phone's Inbox.
The workaround I've found so far is to set the mobile outlook to download the entire message's body. However, this is not good for the data bill (especially when roaming).
Please help
Thank you

Anyone experiencing this?

Have you tried moving that particular message to another folder and see if the problem happens with another message?
Sometimes a message gets corrupted. I have a problem with a e-mail in my laptop's outlook. Went into webmail and moved it and everything else worked fine. I opened it in webmail, copied the contents and deleted the e-mail.

Will try. So kind from you. Thanks