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Hi,
Using ActiveSyng 4.1 (Build 4841), XP SP2.
XP Firewall settings look fine.
All contacts and appointments synchronized, no problem, but those with notes are not synchronized.
I can create a contact on my wizard, with notes, which is sync'ed with the laptop, but this sync stops whenever I change the notes on my PC...
I had a similar problem today.
I have my mda vario for a day now. last night I first played with it and synchronized it with my outlook (which is stand alone when I am not at work)
Today at work I started up my outlook and it synced with my server at work.
Then I synced my vario and suddenly all my agenda appointments disapeared on my vario.
Only solution was to sync with my laptop again without it being connected to the server at work
Hi,
I have the same problem, i erased qtek's memory, uninstalled office and activesync, delete all repertory and keys in regedit, but it changes nothing : it won't synchronize but with my work computer it is ok. I have put my pst files from house (data file from outlook) at work and it synchonizes too.
I don't understand :
it is not my QTEK 9100 because it synchronize fine at work
it is not outlook, pst file or activesync (4.0 and 4.1, both are tried)
so what is it ???
I am thinking that there is only one solution : format c: :-(
Please if you have an idea, help us !!!
Michaël
PS : it was ok before, but i don't know what i have done that made that it doesn't work, i have only Kapersky antivirus, no firewall and vnc (to control computer through internet)
Same problem here. Only i was using a Palm E2 and converted everthing to outlook. After synching, everthing but my appointments synched to my wizard. A bit of a catastrophy saving and reimporting the pst file.
Finally someone suggested deleting the profile, then resynching to outlook, providing all data is either on outlook or the wizard, as you have to option to copy everything from either source to the other, and presto seemed to work.
Still having problems with outlook though, after importing either archive or loading a different pst file, i dont seem to have all my info and it seems my calendar is always opening from an archive instead of outlook today.
Will reinstall outlook completely. In any case try recreating the profile.
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
What version outlook are you using? did you make sure that notes was checked in the list of programs to synchronise? Also be sure that wizard overwrites the pc data.
Other than that, if you want to try reinstalling outlook. Be sure to save an archive or backup first (I didnt really know how to reload the pst, ie from archive or backup because it shows on outlook as archived folder instead of outlook today! ?????) Thats my next step as well. I'm also going to try to install outlook 2003.
When I speak about notes it is notes contains in other data like note in contact or note in calendar.
The Note section synchrinize... but contact that have a photo or a note, note !
I have destroy all sort of data and it doesn't work, i am sure that it is not link with oulook.
Fixed for me, since I got a new computer. Problems seems to come from the version of ActiveSync. Funny enough, if I first get an error message when syncing, reinstall ActiveSync, then it works, if I do not get this message on first sync, then it does not work...
I think that it could be a good idea that everybody who had the same problem says what running programm is installed on his computer.
For me it is Kaspersky antivirus personna, vnc, nokia toolkit, nero 7, bluetooth driver, vnc.
I have others but i don't think that they could be linked with this problem
Nobody wants to reply ????
Hi Shoopy33,
I took me days to install my desktop properly. Microsoft is cleaning things now with the newest version. What you might want to make sure is that you have Genuine versions of both Windows XP, and Microsoft Outlook. That means that both Windows XP and Outlook need to have SP.
Many things could go wrong if you have a non Genuine version installed in Windows XP. For instance, if you have a Genuine Windows XP but with a non-Genuine Office XP with Outlook, you cannot just desinstall the non-Genuine Office XP, delete all registry files, and install a Genuine Microsoft Outlook version. You'll be stuck!!! It's a nice way from Microsoft to say FU.
Simply put, you'll need to reformat your hard-drive, reinstall everything fresh with Genuine Microsoft softwares that Microsoft will check online, and clone your HD for backup when you have a chance so that you don't have to reinstall everything again from A to Z. That'll take you time, of course.
Microsoft will not check which version of Microsft Outlook you have online, but the ActiveSync from Microsoft will check which version you have offline.
I had the same problems with my MDA Vario.
My solution:
1. export all contacts to separate vcard files.
2. in outlook click Help -> detect and repair
3. scanned my outlook pst file with c:\Program Files\Common Files\System\Mapi\1033\scanpst.exe
4. deleted all notes from my vcards
5. reinserted my vcards in my contacts in Outlook.
(6. i added my contacts notes as Notes in outlook)
now all synchronisation goes well: appointments, notes and contacts
Happens after new firmware
I have some contacts and appointments on my MDA Pro. They also synched well (MDA Pro ->PC). However, after I put the new T-Mobile firmware on my MDA Pro, "normal" contacts synchronize just fine, but those with photos or contacts do not. I suspect a bug in ActiveSync, but there is also nothing in the MS Knowledgebase about that :-/
I had this problem, and my solution was to erase pocket and format computer, but now, there is no problem.
I know that there is certainly a better solution, but I have not !
I can only say that it is a problem from the computer, because at work, it had ever well synchronised...
M.B.
using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro. some files sync, some do not; email YES; contacts, favorites NO.
what's my next move?
could i have problem with the computer, a tablet pc running outlook 2003?
very frustrated
thanks
using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro.
CONTACTS NAMES HAVE TO BE COMPLETED CORRECTLY. COPY ALL OF YOUR CONTACTS, TO A SUB FOLDER OR ALTERNATIVE FOLDER. DELETE FROM YOUR OUTLOOK ENTIRELY ALLOW THE SYNC TO DELETE FROM YOUR PPC.
THEN COPY, ONE BY ONE BACK, ALLOW EACH TO SYNC, AND CHECK. THEN YOU WILL FIND THOSE THAT SYNC, THOSE THAT DONT, AND START TO IDENTIFY THE ERRORS.
ONCE CONTACTS HAVE SYNC'D, YOU CAN THEN CHOOSE WHICH YOU DONT WANT SYNC'D BY CATEGORIES, PERHAPS YOU HAVE INADVERTANTELY DESELECTED SOME CATEGORIES.
some files sync, some do not;
FILES, IE USING YOUR DESKTOP SHORT CUT, OR DO YOU MEAN DATABASE ENTRIES?
email YES; contacts, favorites NO.
SOME FAVOURITES ARE JUST A PAIN. RELOCATE ALL THE ITEMS ON YOUR DEVICE TO AN ALTERNATIVE LOCATION \WINDOWS\FAVORITES.
DE SELECT THE SYNC FAVORITES. ONCE YOUR PPC FOLDER IS EMPTY, ALSO WIND BACK, OR REDUCE THE AMOUNT YOUR SYNCING FROM YOUR PC.
THEN SELECTIVELY, WHILST CONNECTED COPY 1 BY 1 ACROSS. I FOUND THAT SOME LINKS, OR SOME SYNC'S JUST DIDNT WORK. WHICH STOPPED ALL FROM SYNC'ING.
IT IS GENERALLY RECOMMENDED THAT FAVORITES ARE CONTROLLED BY ONE DEVICE OR THE OTHER, NOT USING COMBINATIONS.... THIS WAS AN OLD 2003 ISSUE, NO SURE IF RESOLVED.
what's my next move?
SYSTEMATIC AND METHODICAL TESTING... IF ALL ELSE FAILS,
1. REMOVE THE PARTNERSHIP, AND RE-PAIR
2. HARD RESET THE DEVICE....
could i have problem with the computer, a tablet pc running outlook 2003?
HIGHLY UNLIKELY TO RELATE TO THE TABLET PC STYLE.
Sorry for the shouting... I was just trying to delineate my comments from yours.
Thanks - I am going to start my trial and error now; will report back after 875 contacts are organized properly! Cheers...
i cant check the checkbox for contacts in syncing using activesync 4.2
what are the possible reasons?
Contacts do not sync - with activsync
Hi
I also have the same problem. I have a t-mobile MDA vario II and normal windows xp computer. I had no problems synching contacts with my orange spv c500 - easy as pie. Now with my vario ii it just refuses I have tried:
1. deleting the partnership a few times
2. hard resetting the device
Neither work.
In fact after the first time the partnership is set up, I found that the tick box to select to synch the contacts was greyed out. This is really frustrating. I take the point above that some contacts work and others might not, but why should this work perfectly well with the SPV and not the MDA?
Many thanks for any suggestions
Having just got an O2 XDA Orbit I had exactly the same problem with my Outlook Contacts not being synched.
I discovered that if I edited the contacts in Outlook in anyway (eg. adding and deleting a space) then the contact was then synched to my phone.
I have never had any problems on my XDAII, Jasjar, nor Jasjam... So not sure where your problems are coming from.
I have multiple sync systems working left right and centre and all appear to be working as I would expect. All I can think of is that you are using incorrect activesync, or incorrect outlook versions, or as above, just edit a couple. Alternatively, follow my previous post, ie create a sub folder, move all of your contacts to the subfolder. Delete all the ones on your device that didnt sync inthe move, copy one across, did it sync, yes ok, move on, if not, investigate, and so on and so forth.
Figured it out
For some reason it was not clear at the and now I don't know what changed, but it works so who cares.
All I did was go into activesync,
Tools > Options and check the contacts box.
For some reason before this was greyed out. At least I can now use this expensive device. Yay!!
Upon attempting to synchronize large files or volumes of data (approximately 7600 contacts), ActiveSync 4.5 disconnects the handset (the display changes from "Connected" to "Not connected"). All data transfer abruptly ceases.
The handset returns an error message involving the file rapiclnt (which I am further prompted to forward to MS).
The OS is Windows Mobile 5, 4/2007 ROM. Approximately 31.5 MB free.
I have attempted deleting the mobile device profile, using a new profile, synching as a guest, resetting the device, rebooting the computer, defragging, etc. I have excepted from the firewall all the ActiveSynch directory exe files as recommended by the MS Windows Mobile troubleshooting site.
Will 3d party synchronizing software avoid this? Without contacts & calendar, this is just a very heavy and expensive brick
I did mine with 4500 contacts and agree that getting past the initial sync is a pain. On a fresh setup I introduce the sync items one at a time.... i.e. first sync folders, then sync tasks, etc. And then I do a reset before syncing the contacts. It takes a long while to do the setup but it works.
liquidsilver said:
I did mine with 4500 contacts and agree that getting past the initial sync is a pain. On a fresh setup I introduce the sync items one at a time.... i.e. first sync folders, then sync tasks, etc. And then I do a reset before syncing the contacts. It takes a long while to do the setup but it works.
Click to expand...
Click to collapse
I was able to perform the initial sync (pain is an understatement) directly from TImeMatters, which is apparently much more efficient than Outlook (which creates a much larger file on the handset). I time limited the Calendar and Tasks to reduce the number of synched items. Unfortunately, the incremental (changed items only) sync crashes, leaving only the alternative of deleting all handset items. As TimeMatters shows the first couple of items being synced to the handset, ActiveSync shows a lost connection (although the TimeMatters sync dialogue dutifully churns through all 7600 items)
I unsuccesfully tried syncing TimeMatters to Outlook, and ActiveSyncing Outook to Pocket Outlook. After creating a PIM.vol file of 40MB on the handset, the device returned "out of memory" errors while of course retaining none of the contacts.
It's unquestionably the size of the transferred files because I can reset the TimeMatters sync preferences to incremental, and the changed items come over to the phone just fine.
this absolutely confirms it's the size of the file causing ActiveSync to choke. I was able to filter out contacts and successfully synced both calendar and tasks.
I subsequently attempted to reduce the number of contacts by deleting them from the main database (TimeMatters stores such items in a "Recycle bin") so only about half of them remained to be synced. Even with only 5000 contacts (and no calendar or tasks), ActiveSync caused the device to disconnect almost immediately
I've lost all the contacts on my wm6 address book... Is there any way i could get them back?
Here's what i did.. basically i connected my mobile trough activesync (using windows xp) and i though it would be neat to backup my contacts also (i didn't have the contacts checked in the sync options of activesync). After i checked the contacts and clicked the sync button all the contacts from my mobile were gone.
I don't use outlook even though i have outlook 2007 installed.
Also everything that was checked to sync has gone (notes, tasks etc)
first you may check if _pim.vol_ file in the root directory exist. you may open it with excel on the computer and try to read your contacts. if no, say good bye to your contacts
second: it was said to WM users many times !!always backup your data!!
use _contacts backup_ utility on your pda, or save it in outlook, and you'll never have problems.
Check the deleted folder in outlook. Assuming u sync with outlook. They may all be there - worked for me before, just copy them back into contact and let it sync back...
hi when i sync my phone with outlook using active sync, it duplicates all my contacts on my phone and on my computer contacts, i now have 3 entrys for each person on my phone and comp, firstly how can i stop this happening and second how can i get rid of duplicates. i would only like to use the sync options for calender and contacts, please help as its really annoying. thanks
Sounds like you are syncing with two different computers or you have an old sync profile still active on the phone? This results.
Options.
1. Remove one of the sync profiles from the phone under Activesync (on the phone not via PC) preferrably the old one.
If all your present PC outlook contacts vanish, dont worry, just look in you deleted items folder in PC Outlook and move the required ones back to contacts.
2. Search the web as there are a few duplicate Outlook item removers around.