I-Mate UK Service Centers - JASJAR, XDA Exec, MDA Pro General

Hi,
Has anyone ever dealt with these people? I have been trying now for 2 days to get hold of them to get my JJ repaired.
They arent answering Telephone, the phone number given in the message is hard to make out and every connetation i have figured is a dead number. I faxed and emailed even and no reply.
So do I hand over my phone to someone i cant even get a hold of?!
Where else can i send my JJ for repair?
Cheers
Stot

What happend with you JJ?

www.htceurope.com <-- try them

I dropped it from about 2' and now its pretty dead.
ill try this number tomorrow thanks.
Stot

Ohhh..
My MDA Compact is much stronger.
I think it is not possible repair it by waranty.
Try to call to I-mate directly or speak with customer service at www.clubimate.com

I know expansys have had thiers repaired there - there must be a secret backdoor! I would ask I-mate if they have another number for them.

I realise that its not a warranty repair, but its probly cheaper than the £650 i paid for it. :lol:
Cya
Stot

Interesting.
So i called the HTC service center. And they were happy to take it for repair until i mentioned it was an I-Mate.
Aparently the motherboard in the different devices are different and they cant touch them. :evil:
Back to the drawing board.. Maybe id be best off sending it to spain or something.
Stot

Related

UK Repair Centre for XDA2 ?

Does anyone have these guys contact details. I need to get my XDA2 repaired.
xda2 is the name that o2 sell the humalaya devince under htc who makes the himalaya dont have any repair places anywhere
so seing that your device is an o2 device an o2 shop is a good bet
Try this number mate: phone 08081003427 its the official line for repairs of xda for O2.
XDA Service Centre on 0808 100 3427 or 01603 269901
XDA SERVICE CENTRE
A-NOVO RADIOPHONE UK
VULCAN ROAD NORTH
NORWICH
NR6 6AQ
Hi Guys,
As a new poster let me do a quick intro. Please call me Mac, I use my PDA for work and pleasure and never go anywhere without it. On my 4th PDA now XDAIIi, also have XDAII and Tosh e740. I migrated from the darkside and have a Sony palm in a cupboard somewhere.
I know that HTC have a repair centre in Milton Keynes but I think they only support their partners, O2, Orange etc. It may be worth a call though if you can find the number.
Mac

mda compact warrenty info

my mda compact makes a really loud noise wen i make a call
i have had it for 3 months
i brought it from scancom.co.uk on a upgrade
do i send it back to scancom or is there a uk based warrenty centre in the uk
thanks in advance
any1 know where the uk warrenty centre in the uk is?
i read all the info that comes in the box and it has no info on wot 2 do if the mda compact goes wrong
can sum1 plzzzz help me
If you purchased your phone from any where other than T-mobile directly then you have to take it back to the reseller (as been told by T-mobile themselves).
I've actually had to return my JAM; purchased it on upgrade from T-mobile agent; when i took it back, they had to negotiate with T-mobile to allow the device to be repaired by them.
In the end all I had to do is take the JAM to my local Authorised T-Mobile outlet and gave them the necessary details and they took it away (this was first negotiated between the place i purchased the JAM and the authorised T-mobile outlet).

Qtek 9100, IMEI numbers and the warranty**potential problem

I bought my Qtek 9100 from an electronics store in London, they get them from a company called SmartDevices (also a UK company).
To start off with, I tried to register my phone (via the IMEI number) at qtek.nl, qtek.nu, qtek.se, and any other qtek site I could find that allows you to register, but was told by all of them that my IMEI number is not valid. I thought this was odd, and I have seen a few more posts where people have said they were told the same thing.
I also was concerned by a few posts that the 2-year warranty doesn't seem to have a phone number or company to call when the phone needs repair. Well, I carefully read every word of the warranty and found that I am to contact a company called Teleservices at the website www.teleservices.com. They are the authorized Qtek service center for my warranty. I emailed them to make sure they were in fact my service center. I even quoted the line in the warranty that says they are the service center. They responded and told me that they are a Dangaard Service Center only for the Qtek phones distributed by Dangaard and that my IMEI number is NOT a Dangaard phone. They admitted that was confusing because why would my warranty card give me their information if my phone's IMEI is not one of theirs. I was then asked if I had bought a refurbished phone that had had the motherboard replaced (because that would have changed the IMEI number). I called the shop I bought it from and they told me they only deal in new, not 2nd hand phones.
It seems that the majority of the Qtek sites are Brightpoint which is the other Qtek distributor besides Dangaard. This could pose a serious problem for many people who are finding that their IMEI numbers are not Brightpoint and they aren't Dangaard, then who? And why would the warranty cards give wrong information.
I have a feeling that my 2-year warranty is void.
Intresting story which I will follow but 1) Contact Qtek directly - see what they say 2) Your covered by 12 months min any way by law how ever you need to take that up with where you bought it and 3) There is always Trading Standards... but it sounds like its the supplier that has the problem not the shop where you bought it.... may be they have other more legal options they can bring to bear.
Terran
There isnt acutally any way to contact Qtek directly. Their websites are acutally fronts for either Dangaard or Brightpoint. Both of which are the service centres/distributors themselves.
kpence73 said:
There isnt acutally any way to contact Qtek directly. Their websites are acutally fronts for either Dangaard or Brightpoint. Both of which are the service centres/distributors themselves.
Click to expand...
Click to collapse
Then take it up with the store... if no go Trading Standards for false advertising...
Terran

Please post or backup Original WM5 Dutch HTC Rom (no carrier)

Please post where you like (rapidshare,...), this dutch rom was installed on my device and now i need it to return to basics.
HTC should give people a backupcd, like when you buy a pc, you get oem Windows. I don't understand why i cannot find it online anywhere, they throw roms to your head at the carriers O2, T-Mobile,....
And totally no support, even no download when registered on HTC site
I think I have more support from XDA forum users than from the company i paid the HTC for... cannot wait till September for WM6 dutch (if not delayed as usual). 1 month without GSM & GPS is impossible.
i bricked mine the first time.
brought it back to the phone shop with the massage "it is broke"
they have repaired without any questions
no such service from your provider?
Slow repair service
Yes, i bricked it also first, rom number was original on startup screen, now it's the 3.7.0000. Received it repaired also without questions, but took 6 weeks, by then the WM6 dutch should be out
Marcus_de_zwarte said:
i bricked mine the first time.
brought it back to the phone shop with the massage "it is broke"
they have repaired without any questions
no such service from your provider?
Click to expand...
Click to collapse

where to repair no gsm problem

My dopod 838pro has this no gsm problem more than two months. I see there is no solution apart from sending it for repair. I'm from Brunei and there is just no expertise here to deal with the problem. Can anyone give me an or name me a shop where I can get my dopod fixed ? Brunei is neighbour to Singapore,Malaysia and Indonesia. Heck I'd even send this to UK if it's the only place I could get it repaired. Please help. Thanks
My Hermes device too, No GSM. I'm wondering is there anyone in XDA-Dev would be able to help this out?
Cheapest thing to do is buy another Hermes off ebay. Either swap Mainboards or better yet, get a fully functioning one. Would be cheaper than getting fixed as they just replace the mainboard, Most places will just try to get you to upgrade.
Could also be the antenna's bung too. At least if you get a spare you have spare parts...
Cheers...

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