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I use the default mail client on my qtek 2020.
I want that it leaves a copy of the message on the server always.
When I download them it leaves a copy, but if I delete it from my device and remake a send/receive it goes thru all the messages (I see the number of all the messages on the server at the bottom) which are on the server and it deletes all the messages on the server that was deleted before on my Qtek.
What can I do?
I want that all the messages remain on the server in any case (also if I delete them from my device).
Thanks for the answer,
Urosh
I have set up a new pop3 account with my home isp blueyonder. they had some problems the other day with sending email through there smtp server. Now my outbox (in folder view) shows 1 unread message; but if I go to look in the folder it is empty. I do not have "show only last 3 days" checked. if I connect to the account via webmail all looks fine. it appears that something is stuck on my vario 2. other than deleting the account is there any way of sorting this small annoying problem?
This happens when I send/receive via my gmail account on my phone. I'm currently investigating... I've also had an issue where Pocket Outlook doesn't correctly authenticate with the SMTP server (on my own personal address) before trying to send emails, resulting in 550 no unauthorised relaying allowed. Also investigating this, as my POutlook is setup correctly.
Just thought I'd let you know you're not the only one experiencing this issue.
Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty, then theres the imap issue of not putting sent messages in the sent folder, very aggrivating to not have a decent mail client, I tried Flexmail..it lists gmail as an auto configure...but that's just bs...cause all that does is list the "@gmail.com" not any ports or ssl settings...so I manually configured it..then it spazzes on the password screen and won't continue, not to mention I set it as default one time I installed and it totally jacked up pocket outlook..which led to hard reset number 1.
Sorry to rant off topic, but after reading others woes about pocket outlook, I couldn't stfu
nice (sorry) to see others having problems too! from your replies I am doing well. I also noticed the IMAP problem too, when connecting to ny bluyonder account the webmails deleted items were "trash" and would not be deleted
Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty
Click to expand...
Click to collapse
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB
athiqueahmed said:
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB
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Click to collapse
Thanks for the info, I'll give that a shot..I had had it set to receive full copy of messages.
And sorry again about your post timbouk.
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
If you are using POP3, the emails you downloaded to your device should stay there regardless of removal on the POP3 server. The only reason that would explain this behavior is that you are using IMAP and not POP3.
I'm using pop3 and the mails disappear.
nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
That's not how POP3 works. You are describing IMAP server behaviour.
nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
Well doenst really matter that its not supposed to work this way.
How do i fix it? Obvioulsy a bug, is it working with your phone?
guap said:
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
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Click to collapse
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
so check "don't delete message if deleted form server"... it's in advanced options too
Where would that option be? On the same page as the "dont delete from server option"? If yes i dont have that. (german version of windows mobile and Xperia) Maybe there is a direct registry setting if i cant get it through the options?
The problem you're having is most likely to do with retention. Eg "delete messages after 7 days". Use POP3 but also check your retention settings.
And where would i find this setting? I only find the option for downloaing Mails from today, 3 - 30 days old or all. But this hast nohting to do with deleting them once theyre gone on the pop3 server.
And thoose messeages dont vanish on their own...they get deleted after i check for new mails (its set up for manually doing that) and the experia notes that the mails is not on the pop3 server anymore.
So a "don't delete message if deleted form server" would be the right thing..just that i dont have that in my settings.
nurps said:
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
Click to expand...
Click to collapse
If the email is deleted/retrieved from the server by YOUR PC, the email is gone by the time you check for new email on your PHONE.
What you need to do is select the option to "KEEP MAIL ON SERVER" in your PC email program.
Either way, I don't think it's a good practice to POP your email from 2 different places (PC and phone in your case).
Of course its gone, but i dont download the mail AFTER its deleted by the PC...its allready on the X1 and it deletes it AFTERWARDS.
In fact my PC is set up to leave Mails in POP3 for 3 days..then they get deleted...and the X1 is set to dont delete any mails at all. But it does delete allready downloaded mails as soons as it finds out theyre not on the pop3 server anymore.
So back to the solution of this problem please?
The only way I found to keep messages on the phone is to delete them from inbox to the deleted items folder, they stay there till you delete them properly.
Im on btinternet and I dont like the idea of messages staying on the server so havnt enabled it.
What is the point of keeping messages on the server, can they be downloaded again?
I cant find an advanced explanation of how the phone interacts with the mail services so I just keep mail I need in the deleted folder in the phone, I even created a new folder in the phone called store to put emails in for keeps but they dissapeared from there as well !!
If you have important information in a mail, copy and paste the text to word or notepad just to be safe.
According to guap there should be a "don't delete message if deleted from server"-option but i cant find it. I cant believe that windows mobile mail software would be more stupid that a simple java email client i used the last to years before the experia.
sorry for delay
go in your inbox -> menu ->tools -> options -> message -> warn when delete message from list
this way you can say "no" and keep your message. Quite annoyng but it worked for me on my touch. Now I don't care about it
Anyway, if you are interested in a serious client I suggest to swap to something better then pocket outlook
I have this checked...but always clicking yes on every mail check to keep my mails from getting deleted would be to annyoing even if it would work.
So what serious alternatives are there? And are they fully integrated into the OS?
nurps, have you doubled checked the settings to ensure you aren't using IMAP. The wizard will try to use IMAP by default, which by the sounds of things is exactly whats going on.
Its pop3. 100% sure.
I have set up the same account with pop3 and imap, the phone still behaves the same, deleting messages that have been downloaded to and deleted from pc.
I think this is stupid behavior. There should be an option to keep some email on the phone and not on the pc.
Edit; Put it this way I have 2 pcs with outlook express on, I can check mail with each one and they download mail individually but they dont clear the other pc of mail do they ! (mmm.. ? maybe thats wrong eh ..).
I like to choose what to delete from a particular machine and what to keep on a machine.
Hi all,
While I tried to keep an e-mail from being deleted (because the e-mail is no longer present at the mail server - and each time e-mails are synced the formerly restored e-mail will be deleted again) I was investigating how WM 6.5 is organizing its e-mails. As it seems the e-mails are stored in the \Windows\Messaging folder. But somewhere the OS stores information about all e-mails (e. g. in which e-mail folder they are stored) - simply copying an e-mail file (*.MPB) to the \Windows\Messaging folder does not make the system recognize it.
My idea is to make a copy of the e-mail I'm willing to keep from being deleted, change its ID (to avoid the system deleting it again) and make the system recognize it.
Thanks in advance for every helpful hint!
just forward that email to yourself....
Inbox - Menu - Tools - Options - Select your account - Send/ Receive Schedule - Advanced Settings - When deleting messages: "Keep them on the server"...
Hope that helps you...
esackbauer said:
just forward that email to yourself....
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Click to collapse
In that case the e-mail is save from being deleted automatically, ok, but it will not be linked to the real sender but to me.
I restored this particular e-mail and copied it to the archive. So it's save, too. But will not be shown in the conversation history of the person who sent me the e-mail as well as with your solution.
koen-ronse said:
Inbox - Menu - Tools - Options - Select your account - Send/ Receive Schedule - Advanced Settings - When deleting messages: "Keep them on the server"...
Hope that helps you...
Click to expand...
Click to collapse
Thanks but that could only avoid deleting e-mails in the future but not if an e-mail is no longer present at the server (anyway of the above mentioned "Advanced Setting").
The point is that the TD2 is synchronizing all e-mails only in one direction:
1. e-mail present at the server but not at the TD2 => download e-mail to TD2
2. e-mail not present at the server but at the TD2 => delete e-mail from TD2
Therefore I'm looking for a solution to avoid situation 2.
Thanks in advance.
nunein said:
Thanks but that could only avoid deleting e-mails in the future but not if an e-mail is no longer present at the server (anyway of the above mentioned "Advanced Setting").
The point is that the TD2 is synchronizing all e-mails only in one direction:
1. e-mail present at the server but not at the TD2 => download e-mail to TD2
2. e-mail not present at the server but at the TD2 => delete e-mail from TD2
Therefore I'm looking for a solution to avoid situation 2.
Thanks in advance.
Click to expand...
Click to collapse
Okay, I understand...
I do it that way and there arrives a copy of the incoming mails on the phone, but they stay on the server. When I arrive at home the mails are moving from server to pc, so I never lose them.
By the settings of WindowsMobileDeviceCenter I sync also the maps from received and send items and that way I have all my mails on device and on pc all the time...
I think that if you do it that way, your probs are gone...
just use windows live mail & hotmail. the sync all works perfectly and saves a lot of bother
johnny.g said:
just use windows live mail & hotmail. the sync all works perfectly and saves a lot of bother
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Click to collapse
Yeah... That's good for communication with friends and family. But I never have seen a professional giving his business card with a hotmailaddress...
I have searched for email problems but found none that describe my problem.
The problem is this.
1. Emails that have been read, but not deleted are removed from my HD2.
2. I get a notification that an email has been delivered. If i don't read that email, pick up my phone and so on. I can return to my phone knowing that i should have a message to read and find none.
I believe that what may be happening is that my emails are getting cleared down on every send/receive schedule.
Can anyone assist?
I am not saving messages to the SIM card currently.
I had that problem.
I guess that messages are deleted from hd2 when they are deleted from mail server
In other words, when you download them with computer for example, where you probably set it to: delete messages from server after they are downloaded, they are deleted from hd2 after next send,receive...
So I guess that these emails you would like to read them on your hd2 are deleted because in the mean time you or some software deleted them from email server
I find this happens if I empty the deleted items folder in Outlook on the Windows PC to which my HD2 is synched.
Disappearing email
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
CRO_Misho said:
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
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Click to collapse
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
samsamuel said:
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
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Click to collapse
Thank you for your reply, samsamuel!
I have tried to find an email option screen that you are referring to, but I just don't see it anywhere.
Could you please guide me to it?
TNX
sure, from home screen go mail -inbox -menu -scroll down to tools -options switch to storage tab and there it is.
Oooops, I 've missed the scroll down part.
TNX
hehe you aren't the first
Hi there!
I have the same problem, but this problem persists...
samsamuel said:
find the email options screen that lets you set the storage location,
Click to expand...
Click to collapse
Ok, done.
samsamuel said:
and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
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Click to collapse
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Mano75 said:
Hi there!
I have the same problem, but this problem persists...
Ok, done.
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Click to expand...
Click to collapse
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
samsamuel said:
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
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Click to collapse
Hi there samsamuel. Thanks for your answer.
I understand this behaviour, but what I can't possibly understand is why the email is not kept in my HD2: I get the notification, I click to download it, hence, in that very moment a copy of the email is in my device. Then, why can't it be kept in my device if it was already there!?
It's fine if later on, it refreshes and it detects that there's no email in the server's inbox....but please, don't delete me the copy that I already had in my device! It has no sense!
Isn't there an option to keep these copies?
And yes, you're right, I don't want to alter my outlook, that would be a nightmare.
Cheers!
No choice for that?
Are you all happy with this email behaviour?
..I'm asking because there seems not to be a solution for this...
Up...
I'm having the same problem man... it's giving me the ****S. How do I put android on this PoS HD2?!
figured it out...
Open inbox > Menu (scroll down to tools) > Options > Click your email account > skip through all the bull**** until you get to the "Email Setup, automatic send / receive & dowload messages" drop down boxes screens, Hit "Advanced Settings", then change the 'When deleting messages:' from delete them off the server to keep them on the server.
Stupid WinMo.
Try an email account that supports IMAP. Some providers allow POP3 or IMAP so you might not have to change accounts.
I don't like the way IMAP looks in Outlook, but it works much better across several devices. I have two PCs and a couple of phones. No matter where I am, each device always reflects what is ACTUALLY in my email online. It took a little adjusting to, but I think it's much better. In Active Sync/Windows Mobile Devie Center, I no longer have Outlook set to synchronise with my device. Try signing up for a free Gmail account and try it on your phone and in Outlook on a PC and see what you think...
Somehow found what seems to be the problem...
inbox - tools - options - accounts tab - choose your account - edit account setup - click next until:
Automatic Send/Receive:
[Every 60 minutes]
Download messages:
[From past 3 days]
Change this from past 3 days to All messages and voila!
It's seems to save space by providing you only with latest e-mails. Make sure to do the Storage options mentioned earlier!