Database Users

IMAP to gmail configuration?

Hi,
I'd like to configure Windows Mobile to make that the delete mail action in my gmail account archives the mail instead of deleting it.
I've read some post over the web talking about this issue, and giving some solutions, but none of them for Windows Mobile.
In essence, the solution implies to change the "label" that is associated with the delete action, so it must change from "[gmail]/trash" to "[gmail]/All mail" (this is my own interpretation of what I've read, very simplified ), but I don't know how to do this. I've searched the registry and the file system looking for some configuration entries, but I've been unable to find any
Any ideas? Is this possible to do?
(my ppc is a HTC TouchHD, by the way)
thanks

1 of the differences between imap and pop3 is that
imap dont delete the mails
you should try to change to pop3 in your pda

Use the IMAP connection and just move the messages to a folder on your PPC, this will change the tags in your gmail account. Thus moving the email from your Inbox to the folder of your choice.

Hi again,
Thanks Rudegar and Deedee for your replys. (sorry for my delayed answar, but I've been out of home some days)
Rudegar, I've been testing the pop3 access, but I have a problem. I use POP (with MS Outlook) in my main computer, so I always have my mails there and organized as I want (folders, subfolders, filters to delete, move, etc...) This is my main "mail box" and I like it this way 8·). The problem now is that if I download one mail from one pop3 "reader" (be it the PC or the PPC) the other one "loses" the mail. I suppose that gmail marks the mail as downloaded by pop so it is not "served" anymore. This makes the pop option "not an option" 8·(
Deedee, I've been playing a little more with the IMAP folders, and, as you say, I can move the messages to folders. The problem here is that this is not so easy as simply deleting it, and letting gmail to keep it archived. What I want is to be able to delete the messages but to be sure that there are kept safe by google, just in case ;·)...
What I want to do is exactly what is described in this page (http://vjarmy.com/archives/2007/10/tutorial_easy_archiving_for_gmai.php), but I don't know if there is some way to do the same in Windows Mobile
Thansk again for your help 8·)

it's done! well... in fact it has been always done! 8·)
As a nice "side efect" of using a spanish version of Windows Mobile, mails are never marked as "Trash", but as "Elementos eliminados", what, of course, gmail does not understands and treats it as a normal label. So emails are never sent to the trash folder, wich is what I wanted! 8·)
So problem solved! Thanks again for your pattience 8·D

how to keep mails on the X1 that are allready gone on the server

The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?

If you are using POP3, the emails you downloaded to your device should stay there regardless of removal on the POP3 server. The only reason that would explain this behavior is that you are using IMAP and not POP3.

I'm using pop3 and the mails disappear.

nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
That's not how POP3 works. You are describing IMAP server behaviour.

nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings

Well doenst really matter that its not supposed to work this way.
How do i fix it? Obvioulsy a bug, is it working with your phone?

guap said:
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
Click to expand...
Click to collapse
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.

so check "don't delete message if deleted form server"... it's in advanced options too

Where would that option be? On the same page as the "dont delete from server option"? If yes i dont have that. (german version of windows mobile and Xperia) Maybe there is a direct registry setting if i cant get it through the options?

The problem you're having is most likely to do with retention. Eg "delete messages after 7 days". Use POP3 but also check your retention settings.

And where would i find this setting? I only find the option for downloaing Mails from today, 3 - 30 days old or all. But this hast nohting to do with deleting them once theyre gone on the pop3 server.
And thoose messeages dont vanish on their own...they get deleted after i check for new mails (its set up for manually doing that) and the experia notes that the mails is not on the pop3 server anymore.
So a "don't delete message if deleted form server" would be the right thing..just that i dont have that in my settings.

nurps said:
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
Click to expand...
Click to collapse
If the email is deleted/retrieved from the server by YOUR PC, the email is gone by the time you check for new email on your PHONE.
What you need to do is select the option to "KEEP MAIL ON SERVER" in your PC email program.
Either way, I don't think it's a good practice to POP your email from 2 different places (PC and phone in your case).

Of course its gone, but i dont download the mail AFTER its deleted by the PC...its allready on the X1 and it deletes it AFTERWARDS.
In fact my PC is set up to leave Mails in POP3 for 3 days..then they get deleted...and the X1 is set to dont delete any mails at all. But it does delete allready downloaded mails as soons as it finds out theyre not on the pop3 server anymore.
So back to the solution of this problem please?

The only way I found to keep messages on the phone is to delete them from inbox to the deleted items folder, they stay there till you delete them properly.
Im on btinternet and I dont like the idea of messages staying on the server so havnt enabled it.
What is the point of keeping messages on the server, can they be downloaded again?
I cant find an advanced explanation of how the phone interacts with the mail services so I just keep mail I need in the deleted folder in the phone, I even created a new folder in the phone called store to put emails in for keeps but they dissapeared from there as well !!
If you have important information in a mail, copy and paste the text to word or notepad just to be safe.

According to guap there should be a "don't delete message if deleted from server"-option but i cant find it. I cant believe that windows mobile mail software would be more stupid that a simple java email client i used the last to years before the experia.

sorry for delay
go in your inbox -> menu ->tools -> options -> message -> warn when delete message from list
this way you can say "no" and keep your message. Quite annoyng but it worked for me on my touch. Now I don't care about it
Anyway, if you are interested in a serious client I suggest to swap to something better then pocket outlook

I have this checked...but always clicking yes on every mail check to keep my mails from getting deleted would be to annyoing even if it would work.
So what serious alternatives are there? And are they fully integrated into the OS?

nurps, have you doubled checked the settings to ensure you aren't using IMAP. The wizard will try to use IMAP by default, which by the sounds of things is exactly whats going on.

Its pop3. 100% sure.

I have set up the same account with pop3 and imap, the phone still behaves the same, deleting messages that have been downloaded to and deleted from pc.
I think this is stupid behavior. There should be an option to keep some email on the phone and not on the pc.
Edit; Put it this way I have 2 pcs with outlook express on, I can check mail with each one and they download mail individually but they dont clear the other pc of mail do they ! (mmm.. ? maybe thats wrong eh ..).
I like to choose what to delete from a particular machine and what to keep on a machine.

Outlook in WM - sending emails from Outlook Account

Hi Everybody,
I recently got TP2 rhodium. The 1st WM system for me.
I tried to use Outlook in a "natural" way but I found some simple things I can't do.
Explain.
I have 3 accounts in my phone:
- "Outlook", which is synced with my company PC via ActiveSync.
- A "work account", that I use to receive and send emails using my company ISP (i.e. [email protected]) when I am away.
- A "personal account", that I use to receive and send emails using my personal ISP (i.e. [email protected]) when I am away.
Everything works: Outlook sync, work send-receive emails, personal send-receive emails.
The most simple thing I expect I can do is:
1) I sync Outlook via Activesync. So I get an updated copy of my pc inbox/outbox in my TP2. Including emails I didn't read yet.
2) I go away, get in the inbox of my phone outlook account and read emails. There's one I need to reply immediately!
3) I reply to that email, but...
the reply goes into the outgoing box but it remains there. It will be sent the next time I'll sync, but it will be next week.
I didn't find a way to use one of the 2 other accounts to send that email from inside the "outlook account". It's a reply, so I have to write it inside that account.
The most natural thing would be:
- an option in the "from" field allowing me to use one of the two accounts
- send the email
- watch it going in the outbox of my "outlook account", so that it will be synced the next time.
in addition,
if I send an email from my "work account", it will go into its outbox, but I cannot move it to the "outlook account" outbox, so that it can't be synced when I connect to my pc!!
I suppose many people encountered the same problem.
I tried to search, but I couldn't find any.
Anyone can address me to a solution?
I thank you all in advance.

Hi..
Thats what i did in the past.. i sync emails so that i know which ones i need to reply... but found it a hassle at times...
why not try using pop3 directly? Jus save a copy of emails on server.... i pop as and when i need... but only my outlook in laptop downloads emails.. i find it better in sense i have contorl when i use outlook.. but thats jus me and my 2cents..

Hi chuachongchee,
I hope I'll find a straight way for you and for me to do what I mean.
I can't believe it is not possible to do such an elementary thing with an almost 600€ gear and a WM at its 6th release!!! And such a cool design !!
Do outlook mobile developers ever work away from their pc?
I am not good in WM software "handling", but a lot of people is, and I am sure someone has already solved this issue.
Just hope I'll find one...

hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!

haongusa said:
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
Click to expand...
Click to collapse
Don't mind,
I am sure this will be solved.
Such simple change + Such evident miss.
Please skilled-xda-developers write an outlook hacked rev. allowing:
- choose the account in the email "from" field
- copy/move emails between different accounts folders
- some additional options for each accounts would be useful: default c/c and hidden c/c recipients.
the 3rd in the list allowed me to solve this issue in my old Nokia E70 (!!).
I just put a rule for incoming mail in my PC outlook: when I receive a mail in whic i am in hidden c/c AND in the from fields, move it in the sent items folder. But it was not a very clean way... I expect more from my brand new rhodium!!!

Email tab - no subfolders?

Hello,
I made relationship with my Exchange 2007 Server. My inbox contains few subfolders. I set it in WMDC to sync. When I'm in old message viewer I can change folders and see all messages. But at Email tab at HTC Sense I see only main folder (inbox). Is it possible to set it, that will show emails from inbox and other subfolders?
Regards
Leszek

legrooch said:
Hello,
I made relationship with my Exchange 2007 Server. My inbox contains few subfolders. I set it in WMDC to sync. When I'm in old message viewer I can change folders and see all messages. But at Email tab at HTC Sense I see only main folder (inbox). Is it possible to set it, that will show emails from inbox and other subfolders?
Regards
Leszek
Click to expand...
Click to collapse
I don't believe there's a way to do this. I have the same issue myself, but it doesn't bother me so much. I just click on "Inbox" and then use the dropdown to select whatever folder I'm after.
A bit of a pain, but not too annoying.

Thanks for an answer
I'm fogetting to look into messaging. Just tab
Ok, maybe someone will find fix to that, beacuse it shouldn't be a problem to stream all messages into one virtual container.
Thanks for an answer.

Emails disappearing

I have searched for email problems but found none that describe my problem.
The problem is this.
1. Emails that have been read, but not deleted are removed from my HD2.
2. I get a notification that an email has been delivered. If i don't read that email, pick up my phone and so on. I can return to my phone knowing that i should have a message to read and find none.
I believe that what may be happening is that my emails are getting cleared down on every send/receive schedule.
Can anyone assist?
I am not saving messages to the SIM card currently.

I had that problem.
I guess that messages are deleted from hd2 when they are deleted from mail server
In other words, when you download them with computer for example, where you probably set it to: delete messages from server after they are downloaded, they are deleted from hd2 after next send,receive...
So I guess that these emails you would like to read them on your hd2 are deleted because in the mean time you or some software deleted them from email server

I find this happens if I empty the deleted items folder in Outlook on the Windows PC to which my HD2 is synched.

Disappearing email
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...

CRO_Misho said:
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
Click to expand...
Click to collapse
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.

samsamuel said:
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Thank you for your reply, samsamuel!
I have tried to find an email option screen that you are referring to, but I just don't see it anywhere.
Could you please guide me to it?
TNX

sure, from home screen go mail -inbox -menu -scroll down to tools -options switch to storage tab and there it is.

Oooops, I 've missed the scroll down part.
TNX

hehe you aren't the first

Hi there!
I have the same problem, but this problem persists...
samsamuel said:
find the email options screen that lets you set the storage location,
Click to expand...
Click to collapse
Ok, done.
samsamuel said:
and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,

Mano75 said:
Hi there!
I have the same problem, but this problem persists...
Ok, done.
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Click to expand...
Click to collapse
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.

samsamuel said:
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
Click to expand...
Click to collapse
Hi there samsamuel. Thanks for your answer.
I understand this behaviour, but what I can't possibly understand is why the email is not kept in my HD2: I get the notification, I click to download it, hence, in that very moment a copy of the email is in my device. Then, why can't it be kept in my device if it was already there!?
It's fine if later on, it refreshes and it detects that there's no email in the server's inbox....but please, don't delete me the copy that I already had in my device! It has no sense!
Isn't there an option to keep these copies?
And yes, you're right, I don't want to alter my outlook, that would be a nightmare.
Cheers!

No choice for that?

Are you all happy with this email behaviour?
..I'm asking because there seems not to be a solution for this...

Up...

I'm having the same problem man... it's giving me the ****S. How do I put android on this PoS HD2?!

figured it out...
Open inbox > Menu (scroll down to tools) > Options > Click your email account > skip through all the bull**** until you get to the "Email Setup, automatic send / receive & dowload messages" drop down boxes screens, Hit "Advanced Settings", then change the 'When deleting messages:' from delete them off the server to keep them on the server.
Stupid WinMo.

Try an email account that supports IMAP. Some providers allow POP3 or IMAP so you might not have to change accounts.
I don't like the way IMAP looks in Outlook, but it works much better across several devices. I have two PCs and a couple of phones. No matter where I am, each device always reflects what is ACTUALLY in my email online. It took a little adjusting to, but I think it's much better. In Active Sync/Windows Mobile Devie Center, I no longer have Outlook set to synchronise with my device. Try signing up for a free Gmail account and try it on your phone and in Outlook on a PC and see what you think...

Somehow found what seems to be the problem...
inbox - tools - options - accounts tab - choose your account - edit account setup - click next until:
Automatic Send/Receive:
[Every 60 minutes]
Download messages:
[From past 3 days]
Change this from past 3 days to All messages and voila!
It's seems to save space by providing you only with latest e-mails. Make sure to do the Storage options mentioned earlier!