Database Users

Some hardware buttons won't work!

This is my first post and I must say that this is a great group of people who know what they are talking about!
Anyways, I have had my 8525 for about two weeks and I am loving it. For whatever reason some of my buttons do not work! The dpad works but the two soft buttons, the start button, ok button, email, PIE, and the green and red buttons don't work. The power, scroller, comm manager, the left ok button and the PTT all DO work. I did a hard reset hoping that would fix it but no luck. I been installing and trying a lot of programs but I thought after the hard reset that any program that screwed this up would be gone. Please help I love this phone and really don't want to take it back.
Thanks,
Dan

I took it back and that solved all of my problems.

you took back , what?
i am having the same issue with a HTC Tytn.

terracot said:
i am having the same issue with a HTC Tytn.
Click to expand...
Click to collapse
My hermes has a similar problem, buttons under the screen sometimes won't work, but if I turn off backlight and turn on, it works... but not very well because if I press green button then red button continually, buttons don't work again after few pressions....
I have changed my ROM but it's the same, it isn't a hardware problem because if I turn the scroll it works again...
This problem is known?
Thank you very muche for your help and sorry for my bad english.

same issue with my TyTN...

Same issue here with Tytn, buttons won't work but if I use scroll button a bit then buttons work again.

Hey guys,
Exactly the same problem here and it's infuriating when I'm trying to make calls on the run and sometimes I can't even pick up calls.
I have an I-mate Jasjam ROM 1.31.305.2.
If anyone has any fixes or solutions that would be great. Or do I have to send it in for repair or something?

So has anyone managed to fix this? Anyone tried a hard reset?
I have no idea how to diagnose the issue and even whether it's a software or hardware fault.

Jasjam- Same here
Also my screen turnes white some times

mattytj said:
So has anyone managed to fix this? Anyone tried a hard reset?
I have no idea how to diagnose the issue and even whether it's a software or hardware fault.
Click to expand...
Click to collapse
I'm also having these problems with the front buttons not working. Very frustrating. The problems seem to be platform independent.
I really cannot believe this. When I used the search function I noticed so many people are having these problems with the TyTN, and no resolve.
It's my second machine I received from HTC, first one also had these problems.
HTC sucks BIGTIME.

Cingular 8525 Scroll Wheel Mystery

Hi all,
Long time lurker, first time poster. I have enjoyed my 8125 and when I upgraded to the 8525, I ritualistically came here for all the answers. However, there is one issue that I have experienced that is not echoed by anyone else.
I have ROM version 1.34.502.1 and have the following apps installed:
Eten Dialer
Phonealarm
PQzII
TomTom 6 Navigator
TCPMP
Google Maps
Live Search
The problem is that when I freshly boot the phone and place a call, I can manipulate the in-call volume via the scroll wheel. Up, down, no problem. However, when I exit out of the dialer screen and return to it a few hour later, I find that I can no longer turn the in-call volume down via the scroll wheel--only up works.
If anyone can shed some light on this matter, I sure would appreciate it.
Thank you!

Anyone have any insights into this matter?

Fringo said:
Anyone have any insights into this matter?
Click to expand...
Click to collapse
Not much help, but just an observation. The behaviour shown by your scroll volume is certainly not normal. I tested this out on mine. What I did notice was that there is some lag in the response of the scroll volume - so long in fact that it can appear to be non-responsive. It seems the device "remembers" the number of clicks up and keeps trying to raise the volume even though its at maximum. So even if I then scroll down it can take a few seconds for it to complete trying to raise the volume before it begins trying to respond to my down scroll. In fact this behaviour can make it appear as if when scrolling down it actually is raising the volume - but I think this is only due to laggy behaviour in my case?
Mike

I found that the E-Ten dialer disabled my scroll wheel short-cut to call history and quick dial. When I removed it these functions came back. Shame, I like the big buttons.
Mike

Thank you guys for your responses. It wasn't a huge annoyance for me. I just don't like it when functionality just evaporates away from my phone inexplicably. Hopefully, it can be resolved somehow? I will look for further responses.
Thank you all in advance.

It's the PQzII that disable the in-call volume adjustment. But my version is: "down" -> turn in-call volume down, "up" -> switch to today.
http://forum.xda-developers.com/showthread.php?t=300248

PQz version up
Hi all,
I uploaded new PQzII.exe for Hermes.
http://www.nicque.com/pqz/PQzII.htm
2007-04-21 0.0.7-4 [Bug fix] PQzII_20070421_0007-4_Hermes.zip
*) Jog wheel (Volume Down) bug fix while calling.
Please try it and let me know if you find any trouble.
cheers,
tom
*)Edit
if you use "0x76" as any function. It has been changed to "0xAA".
There are some Hermes devices as like DoCoMo hTcZ/Softbank X01HT have "MOJI" button.
The button outputs "0x76" but it could be a cause of Jog wheel problem while calling.
as for me, I used 0x76 key code for IME on/off. and changed to "0xAA".
if you don't use 0x76 you don't need to care about this.
cheers,
tom

Touch screen and soft key buttons at the bottom not working.

As the title says. It's been like this for about 24 hours. I am able to receive calls and text messages but cannot access anything apart from the home screen with the clock. The volume button on the side also works as it is a hard button.
This happened after I was viewing web pages on the handset yesterday, I didn't close Opera and just switched the screen off via the top button then when I came back to it, the touch screen wasn't working at all. After several resets the problem resumes.
Any ideas how I can resolve this problem?
Many thanks

Try hard reset.

How? Can't access the phone...

try to peel off screen protect and paste up same

paste up same?

c|2iMiNaL said:
paste up same?
Click to expand...
Click to collapse
dude help him..
turn off the fone.. press vol up, vol down and power. hold up and down buttons. then follow the on screen instructions.
and yes ull loose all your data

peel off screen protector afterward can paste screen protector
Sorry for my poor english

HerM3s said:
peel off screen protector afterward can paste screen protector
Sorry for my poor english
Click to expand...
Click to collapse
just curious how this can help.. ours is a resistive screen.. how can the screen protector b the cause.. did u ever face this problem and did it help you?

c|2iMiNaL said:
As the title says. It's been like this for about 24 hours. I am able to receive calls and text messages but cannot access anything apart from the home screen with the clock. The volume button on the side also works as it is a hard button.
This happened after I was viewing web pages on the handset yesterday, I didn't close Opera and just switched the screen off via the top button then when I came back to it, the touch screen wasn't working at all. After several resets the problem resumes.
Any ideas how I can resolve this problem?
Many thanks
Click to expand...
Click to collapse
i have had this happen on a few roms
are you using max's theme maker?
if so you may have have selected the wrong tf3d manila version when you're customising. i've never been able to fix it once its been done.

c|2iMiNaL said:
As the title says. It's been like this for about 24 hours. I am able to receive calls and text messages but cannot access anything apart from the home screen with the clock. The volume button on the side also works as it is a hard button.
This happened after I was viewing web pages on the handset yesterday, I didn't close Opera and just switched the screen off via the top button then when I came back to it, the touch screen wasn't working at all. After several resets the problem resumes.
Any ideas how I can resolve this problem?
Many thanks
Click to expand...
Click to collapse
Did you get this resolved?

did find a solution for this? I have the exact same problem! can anyone help? I have tried hard reset and I have reinstalled the original rom (I have never used a custom rom).
Please help!!! Anyone?!

suffix642 said:
did find a solution for this? I have the exact same problem! can anyone help? I have tried hard reset and I have reinstalled the original rom (I have never used a custom rom).
Please help!!! Anyone?!
Click to expand...
Click to collapse
Sounds like a hardway problem rather than software then, so I'd recommend returning phone under warranty

The mistery of the vanishing numeric keypad

I wish to know if other users may have encountered this minor problem ...
It happens from time to time that after pressing the left "telephone" button or soft-key, the numeric telephone keypad DOES NOT appear (i.e. it is impossible to compose new telephone numbers). The middle softkey does not work in these cases. A soft reset has sofar always fixed the problem. I have tried many possible solutions, but this problem always come back, usually 1-2 times a day.
Any help or advice?
Thank you very much
Paolo

Chickinox said:
I wish to know if other users may have encountered this minor problem ...
It happens from time to time that after pressing the left "telephone" button or soft-key, the numeric telephone keypad DOES NOT appear (i.e. it is impossible to compose new telephone numbers). The middle softkey does not work in these cases. A soft reset has sofar always fixed the problem. I have tried many possible solutions, but this problem always come back, usually 1-2 times a day.
Any help or advice?
Thank you very much
Paolo
Click to expand...
Click to collapse
it happens with windows build 6.5.x and it is the problem of htc dialer with windows mobile new builds, as far as i know there isn't any solution for it yet just soft reset ... correct me please if i'm wrong!

i use temporary solution which helps to recover dialer go on home... rotate landscape... rotate portrait and press call button and its there

Or you can just set the Phone App to auto rotate using something like BsBTweaks. That way it the phonepad messes up, you just tilt the phone one way and then back again and hey presto. Keypad back and working again.

[Q] Little help plsese!!!

I got back my tattoo from service beacause when you click the menu button or the beck button the volume goes down by it self and sometimes keybord shows up with no reason...any way again the same thing is happening......
Did anyone encounter such problems?
Could anyone give me any advice?
Thank you very much!!!!

OptimuM-Z1 said:
I got back my tattoo from service beacause when you click the menu button or the beck button the volume goes down by it self and sometimes keybord shows up with no reason...any way again the same thing is happening......
Did anyone encounter such problems?
Could anyone give me any advice?
Thank you very much!!!!
Click to expand...
Click to collapse
I have never heared of such problems with a HTC Tattoo, but in my experiance devices that act that way are not working properly.
My advice to you would be to send it back to service or to create an RMA (Return Merchandise Authorization) with the device Manufacturer.
Good Luck.