Touch screen and soft key buttons at the bottom not working. - Touch HD General

As the title says. It's been like this for about 24 hours. I am able to receive calls and text messages but cannot access anything apart from the home screen with the clock. The volume button on the side also works as it is a hard button.
This happened after I was viewing web pages on the handset yesterday, I didn't close Opera and just switched the screen off via the top button then when I came back to it, the touch screen wasn't working at all. After several resets the problem resumes.
Any ideas how I can resolve this problem?
Many thanks

Try hard reset.

How? Can't access the phone...

try to peel off screen protect and paste up same

paste up same?

c|2iMiNaL said:
paste up same?
Click to expand...
Click to collapse
dude help him..
turn off the fone.. press vol up, vol down and power. hold up and down buttons. then follow the on screen instructions.
and yes ull loose all your data

peel off screen protector afterward can paste screen protector
Sorry for my poor english

HerM3s said:
peel off screen protector afterward can paste screen protector
Sorry for my poor english
Click to expand...
Click to collapse
just curious how this can help.. ours is a resistive screen.. how can the screen protector b the cause.. did u ever face this problem and did it help you?

c|2iMiNaL said:
As the title says. It's been like this for about 24 hours. I am able to receive calls and text messages but cannot access anything apart from the home screen with the clock. The volume button on the side also works as it is a hard button.
This happened after I was viewing web pages on the handset yesterday, I didn't close Opera and just switched the screen off via the top button then when I came back to it, the touch screen wasn't working at all. After several resets the problem resumes.
Any ideas how I can resolve this problem?
Many thanks
Click to expand...
Click to collapse
i have had this happen on a few roms
are you using max's theme maker?
if so you may have have selected the wrong tf3d manila version when you're customising. i've never been able to fix it once its been done.

c|2iMiNaL said:
As the title says. It's been like this for about 24 hours. I am able to receive calls and text messages but cannot access anything apart from the home screen with the clock. The volume button on the side also works as it is a hard button.
This happened after I was viewing web pages on the handset yesterday, I didn't close Opera and just switched the screen off via the top button then when I came back to it, the touch screen wasn't working at all. After several resets the problem resumes.
Any ideas how I can resolve this problem?
Many thanks
Click to expand...
Click to collapse
Did you get this resolved?

did find a solution for this? I have the exact same problem! can anyone help? I have tried hard reset and I have reinstalled the original rom (I have never used a custom rom).
Please help!!! Anyone?!

suffix642 said:
did find a solution for this? I have the exact same problem! can anyone help? I have tried hard reset and I have reinstalled the original rom (I have never used a custom rom).
Please help!!! Anyone?!
Click to expand...
Click to collapse
Sounds like a hardway problem rather than software then, so I'd recommend returning phone under warranty

Related

Some hardware buttons won't work!

This is my first post and I must say that this is a great group of people who know what they are talking about!
Anyways, I have had my 8525 for about two weeks and I am loving it. For whatever reason some of my buttons do not work! The dpad works but the two soft buttons, the start button, ok button, email, PIE, and the green and red buttons don't work. The power, scroller, comm manager, the left ok button and the PTT all DO work. I did a hard reset hoping that would fix it but no luck. I been installing and trying a lot of programs but I thought after the hard reset that any program that screwed this up would be gone. Please help I love this phone and really don't want to take it back.
Thanks,
Dan
I took it back and that solved all of my problems.
you took back , what?
i am having the same issue with a HTC Tytn.
terracot said:
i am having the same issue with a HTC Tytn.
Click to expand...
Click to collapse
My hermes has a similar problem, buttons under the screen sometimes won't work, but if I turn off backlight and turn on, it works... but not very well because if I press green button then red button continually, buttons don't work again after few pressions....
I have changed my ROM but it's the same, it isn't a hardware problem because if I turn the scroll it works again...
This problem is known?
Thank you very muche for your help and sorry for my bad english.
same issue with my TyTN...
Same issue here with Tytn, buttons won't work but if I use scroll button a bit then buttons work again.
Hey guys,
Exactly the same problem here and it's infuriating when I'm trying to make calls on the run and sometimes I can't even pick up calls.
I have an I-mate Jasjam ROM 1.31.305.2.
If anyone has any fixes or solutions that would be great. Or do I have to send it in for repair or something?
So has anyone managed to fix this? Anyone tried a hard reset?
I have no idea how to diagnose the issue and even whether it's a software or hardware fault.
Jasjam- Same here
Also my screen turnes white some times
mattytj said:
So has anyone managed to fix this? Anyone tried a hard reset?
I have no idea how to diagnose the issue and even whether it's a software or hardware fault.
Click to expand...
Click to collapse
I'm also having these problems with the front buttons not working. Very frustrating. The problems seem to be platform independent.
I really cannot believe this. When I used the search function I noticed so many people are having these problems with the TyTN, and no resolve.
It's my second machine I received from HTC, first one also had these problems.
HTC sucks BIGTIME.

Incorrect response from touch screen

Hi there!
I have absolutely ridiculous problem with my THD. All of a sudden screen started to act like it is half disabled. In simple words, if a touch some icon on top bar, let's say Start button, click appears on clock. Basically it is looks like touch area displaced by half an inch down. I've tried to calibrate screeen and it seems like it worked for a few minutes and then turns back. I had to hard reset the whole thing and it did not help either. All images, icons, screen items appeared correctly on screen. Bottom menu bar responses correctly though.
I did not drop the phone if it will give a clue.
Anyone knows what the hell is that and how to fix that problem? Please help.
Thank you.
Anyone? Please...
sounds like you need to re align your touch screen. you need to go to Start>Settings>System>Screen then align screen
If you cant get to this then a Hard Reset might be the only way to go
Nothing is working. Now I cannot even get past screen alignment. Looks like it can be a hardware problem.
u may have to hard reset
then after that if it still wont work then u may need a replacement
Yeah. It sound like it is. Jast called HTC support, did hard reset again and after few minutes it is back to that misalignment. Damn...
Connected to ActiveSync and have you got 'My Mobiler' running? I noticed some strange screen behaviour with that on the Device and the host PC.
try pressing both volume keys and tapping the screen at the same time(volup + voldown + tap the screen) --- it will get you to align screen mode if that doesnt work then maybe you have some problems while flashing a rom or something!
TPEHEP said:
Yeah. It sound like it is. Jast called HTC support, did hard reset again and after few minutes it is back to that misalignment. Damn...
Click to expand...
Click to collapse
I am having the same problem, it started suddenly somedays ago. I realized that when I hard rest it works fine for some time and then slowly left side of the screen stops responding, after a while only right side react to touch so you cannot access START menu nor anything else from the whole screen, just the left corners.Any solution?

Problem with HTC HD 2

When I press the hang up button to turn the screen of and then I turn it back on and you have to slide, when that screen comes up I can't slide it across it just simply wont let me no matter how hard I try. I would appreciate. it if someone can help me with this.
What lock screen are you using mate?
Wish I knew, lol.
sniper-wolf said:
What lock screen are you using mate?
Click to expand...
Click to collapse
The one that came with the phone, Just slide it to the left or right and when you get a message you can press then slide for message only.
any one?...
Metta24 said:
When I press the hang up button to turn the screen of and then I turn it back on and you have to slide, when that screen comes up I can't slide it across it just simply wont let me no matter how hard I try. I would appreciate. it if someone can help me with this.
Click to expand...
Click to collapse
Try a hard reset!
I had a similar problem with my phone. The slider would not move left or right so it was impossible to unlock the phone. It was very frustrating.
After a few episodes of this I noticed that when it happened the hard buttons below the screen did not illuminate but if I woke up the phone using any one of these buttons and held the button down until all of the buttons lit up the slider would work. This was more of a work-around rather than a fix.
More recently, since installing the remarkable Co0kies Home Tab, I have not experienced any unlocking problems whatsoever.
Hope this helps.
Talk to your ROM chef (if it´s not stock). Try a soft-reset, if it wont help backup your system and do a hard-reset.
My Rom chef? I don't get what you mean by Chef haha, It is stock rom and what files do I back up with a hard reset?

[Q] hd2 hardware button light stuck on

so I just noticed the lights for my hardware buttons are stuck on, happens from the moment the phone turns on, and nothing changes it (though they seem to dim slightly) I've tried reflashing the phone (using mdj cyanogen 2.7, nand with magldr 1.12)
I tried searching and havent seen anything like this. Only thing I can think is maybe it got a little wet(?) while I was recording video during a snow storm here, but nothing else seemed wrong, just got home and noticed it. Any ideas?
I have the exact same problem. I've flashed back to the original windows mobile rom and the problem is still there! I've searched and yet to find the solution. Anyone got any ideas?
Check to see if you have a voicemail - you may have read it but closed VM before listening to all the message, it can on occasions do this - it I'm right just ring your phone leave a fresh VM then go into VM and listen to the whole message
Thanks for the reply, but no dice on this one. I tried the voicemail thing and I have no voicemails.
To clarify it's the bottom 5 buttons (call, home, windows, back and power) that are constantly lit up. Even when the phone goes on standby those buttons stay lit. I'm looking to see if there's an app that can just shut them off.
I got the same problem. My hd2 got some water on it and the problem started. The hardware keys now getting dim but not getting completely off. There is no other problem
Please help.
same problem on my father htc click
Ok guys try the bottom of post 4 here:
http://forum.xda-developers.com/showthread.php?t=926507
I use that rom (the 1.7) version and the fix works
johnerz said:
Ok guys try the bottom of post 4 here:
http://forum.xda-developers.com/showthread.php?t=926507
I use that rom (the 1.7) version and the fix works
Click to expand...
Click to collapse
Thanks, I will try the rom.
But do u really think its a rom problem ? The keys light were working fine before the water hazard in the same existing rom. Besides the problem is also there when u are in the boot menu of MAGLDR or Clockwork menu.
any updates from anyone? On miy HD2 the vol up, start, back & end call key don't respond to any presses but seem to be active. Calls will randomly end, vol up acts as if the button is kept pressed!
Help!
Hi guys,
A little bump in this thread, but is there already found a solution for this problem?
After a hard reset and replacing the digitizer of my htc HD2, the buttonlights remain on. Even when the phone gets in standby mode.
I'm using cyanogenmod 7. (bought it like this. Didn't put android on it myself)
After the hard reset and digitizer replacement there also came another problem.
When pushing the windows logo (key 158) the volume up button also reacts (key 115). Thesame problem occurs when pushing the dial button. With that key (231), key 114 (volume down) reacts.
So when i want to open a menu or make a call the volume goes up or down.
Do you guys think I screwed something up when replacing my digitizer or is it just an software issue caused by the hard reset?
All right guys, it was an hardware failure.
I reopened my htc and checked all the connectors and (re)placed some of the yellow tape. After the reassembly, my phone just works as it should. All problems are solved.
My HTC HD2 also got the keys stuck after only a week of use. T-Mobile is sending me a replacement phone today.
Is this a common problem? I'm afraid it may happen again.
Hey guys I'm having same issue. Going to try opening up and check connectors.

[Q] touchscreen unresponsive

Hi everyone....my beloved HD2s screen has lost the ability to accept touch commands! It started two days ago...slowly at first then more and more often until only restarts got the screen working and now it's just completely unresponsive. Hard buttons work ok but nothing else.
I have had Android running though NAND. I also flashed an original WM6.5 Rom and still nothing.
Anyone else experience this before?
Thanks!
Sounds like digitizer problem.
Just press end call (power) key really hard and hold it for few seconds (digitizer is just underneath it) and the screen should work just fine.
Wow, never heard of such a thing before...honestly I thought you were trolling me until I did a google search! it's worked. Thanks!
deafmetal said:
Wow, never heard of such a thing before...honestly I thought you were trolling me until I did a google search! it's worked. Thanks!
Click to expand...
Click to collapse
now the only problem is its gonna keep doing it as long
as you touch that endkey button
i have the problem but ive got my phone setup so that i dont have to use the endkey for anything
in fact since ive switched to using the 2 roms in my sig i havent touched
any of the hardware keys
everything is done with softkeys
thats one solution for you
or get buttonremapper and change the endkey to another hardware key
yeah I thought I have the problem from now on. Software buttons from now on!
Thanks for the help.
deafmetal said:
yeah I thought I have the problem from now on. Software buttons from now on!
Thanks for the help.
Click to expand...
Click to collapse
your welcome
Kameirus said:
now the only problem is its gonna keep doing it as long
as you touch that endkey button
i have the problem but ive got my phone setup so that i dont have to use the endkey for anything
in fact since ive switched to using the 2 roms in my sig i havent touched
any of the hardware keys
everything is done with softkeys
thats one solution for you
or get buttonremapper and change the endkey to another hardware key
Click to expand...
Click to collapse
Using buttonremapper you can also change any other hard key to the power button. For me, since i launch the phone using the icon on my home screen, i remapped the call key to be power. it works too

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