Restoring backup (.stg) failed (file in use) on XdaII - MDA II, XDA II, 2060 General

I just hard reset the device because there was abnormal operation in Contacts (it cannot search the destination letter when I tap the letter). After restoring the backup using active sync using w/ guest partnership, there's message inform that appointment, contacts, tasks and several files cannot be restore because is in use (locked). When checked to the device with Running Program app there was no program running except Active Synce. Anyone can help me to restore my important data???
NOTE:
-Regional Setting is already match with backup
-Some people suggest to use STGviewer but it cannot restore the database type file
-Before this happen, already three times do full-reset (based few reasons) since I bought it 2 years ago and always successful with the restore (last time successful was December'04).
-Only and always use backup/restore app from ActiveSync so no other source available to restore (xbackup, outlook sync, permanent save)
-There's no reply up to now from O2 Helpdesk
-O2 Repair Center in Indonesia cannot do anything

when i get that issues i just sync with outlook all the data i cant get
it will get when it get to sync with it's org parthership

Related

unable to restore data after ROM upgrade

I just upgraded to the latest ROM's supplied by O2 (3.17.03), and now active sync says my backup was made with the wrong version of software.
Is there any way to get the data back on to my XDA? In particular my contacts, as they will be the hardest to replace?
If not, is it possible to go back to the old ROM? (the radio ROM upgrade warned not to downgrade roms)
ActiveSync backup can be only restored to the same ROM. The best way to backup contacts is to use Outlook. Yes, you can flash your ROM back to the previous version, restore the contacts, backup them to Outlook, flash the new ROM then sync with Outlook to get the contacts list
there ma ybe another way
So i was about to download the old ROM updates from http://www.sourceo2.com/O2_Developers/Devices/O2_Xda/xda_ROM_Archive.htm
When i read the readme on that page. It says that active sync can only restore to a device with exactly the same partnership/device ID. It says you must delete the existing partnership and recreate it.
So i have done that, and a resotre is currently in progress (restoring a full backup from an old rom, to the new rom version of my walaby).
I will post back in 10 minutes when it has finished to let everyone know what has/hasnt been restored.
check for reginal settings.
In case it was changes to customize your device before upgrage - change them now from default.
it is not recommended to restore after ROM upgrade, tho...
restore not reccomended
I suppose i can understand why, but in any case i dont use outlook. So i cant see me having much choice...
Btw, does anyone know of software to sync the XDA to mozilla (preferable under linux too!)
backup to SD card
Out of curiosity, the pdf i read regarding the upgrade said you can back up to a SD card too.
Is this any different to backing up via ActiveSync? Is it any less risky to restore such a backup after an upgrade?
Up to my information, it has the same issue ... SD backup can't be restored to a different ROM version.
http://synce.sourceforge.net/synce/
sync with
evolution
cynce
Looks good... anyone tried to sync with Mozilla Thunderbird??
Restore worked
So the restore seems to have worked... kind of...
The thing runs, but the old sms messages are only in the index, and i cant seem to delete them or view them.
The new programs from the upgrade dont seem to be here, though they could be lying around in a folder somwhere i havent looked.
My Fiitaly install works, though the input method occasinaly tries to be the transcriber even though it shouldnt be.
All in all, its usable, but when i have time i will be finding a copy of outlook just to back up the contacts and then flashing the ROM again and installing everything else again.
A note to anyone else who might be trying the same thing, all your notes etc can be backed up just by activesync synchronising your XDA mydocuments with a sub-folder of your pc's mydocuments. Then hopefully outlook can do the contacts and appointments. Dunno what you'd have to do if you wanted to save your sms messages or call log or anything
Results
Well, instead od studying for my exams (yup, just like me to do this) I installed Outlook, synchronised the XDA, flashed it again, synchronised it again, installed my software and it seems to be pretty good!
Lost my sms messages, but thats no problem to me.
2 things that are odd:
I had to add a shortcut to notes.exe in the start menu because it didnt exist
Also, i cannot create new accounts, ie gprs email ones. Of course, this would only be useful if the new ROM supports encrypted IMAP connections. Does it? Is there a free (or maybe cheap) third party solution that does?

Lost data, tried do restore from backup =>not working!!

Hi, I am new in this forum, sorry in advance for my english.
Today the battery from my QTEK 2020 went empty and the backup battery also. The device restarted itself and all the data were lost.
I am regurarly backing up all the data each time I connect to the USB cradle, so I thought.. Hmm no problem, I will restore it from the backup file. Then came the problem...
The device ID from the activesync and from the Qtek doesnt match anymore, so I cant restore the backup file.
How/where can I find this data in activesync so that it thinks that this is the same device like before?
P.S. I am only sure that the device name was "Pocket_PC" on QTEK, but the description I dont remember.
Hi Pipi,
Please see whether the below steps can help:
1) Open Activesync (do not put your PPC into the cradle). Select 'File' > 'Delete Partnership' > 'Yes' (repeat until all the partnerships are deleted)
2) Hardset your PPC (hold power button and soft-reset at the same time)
3) After hard reset, put your PPC in the cradle and let it form a new partnership with Activesync (your should get the default PPC name as Pocket_PC)
4) In Activesync, select 'Tools' > 'Backup/Restore'. Select the backup file you want to restore. Go to the Restore tab, press restore and everything will come back.
Remarks: Please make sure the Regional setting of the PPC after hard reset is the same when you do the backup.
Hope it can help ......
THX I will try, but after i have searched the forum for solutions, i found out that, if you do progressive backup, it is impossible to restore the data, except the full backup.
Is it true?
Yes, you need to use a full backup image to restore as incremental backup does not contain the full image of the PPC and cannot be restored.
i restore inc backup's all the time on my device
if it could not be restored why have the inc backup option at all ?
There are three types of backups -
Full backup - backs up everything
Incremental - backs up everything changed since the last full or incremental
Differential - backs up everything changed since the last full.
So - when you restore with incremental you must restore the last full backup and then all of the incrementals since that last full (in order).
When you restore with a differential you need to restore the last full and then the last differental . . . at most 2 restores.
Incremental backups take up less space and time but require more time to restore the system, whereas differentials take more space and time to backup, but take less time to restore the system.
HTH
Different device type
After installing NYDITOT virtual display, my Himalaya crashed bigtime!
Only a hard reset would work.
The problem is, that when I try to restore the backup I get this error saying that the backup was made on a different device type..
Thus rendering me helpless!
I've allready lost 300+ e-mails this way, so I don't trust the backup function any more.
I use newest version of Activesync...
This has happened twice in two days now..
I don't use NYDITOT any more..
hi bonzo,
it's not a big problem: just set the device name AND the regional setting (probably Norwegian for you) to what it was at the time of your backup.
ym
Aha!
So THAT'S why I didn't make it work..
Those darned regional settings!
Thanks a million!
I had the device name down, but didn't know about the regional settings..
yeah it's in the help in activesync
i had that problem once but activesync's help
gave the solution
one of the first time ever windows help help'd me
It was in the help file?
I swear, I read that file five times...
Desperate for a solution...
Oh well.. At least I've got it now..

Probs Restoring Backup

Hi all,
got a QTEK S110, which is great. Recently done a backup, but when I then tried after a hard reset to restore, it could not, as it said it was for a different device!?!?!
Now I know this is not the case, so does anyone have any ideas what I can do.
I have also done a bit of messing about, and done different backups of my newly reset pda. This time it allows me to restore, but then stops and says some files could not be copied, because they could be in use, and to make sure all programs are shut. The only one open is Activesync, which I then shut And it says that it is all finished, but all my contacts along with other stuff has not been restored.
Activesync seems to be a bit lame. Is there another program I can use to restore the activesync backups?
Nick B
Hi Nick !
Had the same problem restoring with activesync. The backup i made was with country setting to "German - Austria" but the default after hard resetting the qtek is different so activesync quits restoring.
Solution:
After resetting your qtek set the country setting (Start/Settings/System/Country Settings) to the country you had set while you made the backup. The try the restore with activesync.
Good Luck,
Gerhard
Contacts & Calendar are somewhat problematic with backups. Next time use Sprite or another third-party product for backup/restore.
Now to solve the open programs try to boot in safemode. There are several programs to achieve this. I believe sbp pocket plus is one of them. Also you can try to empty the windows\startup folder. Just move the shortcuts somewhere else, especially poutlook.lnk is a suspicious one. I must say I never tried this myself when I had simular probs, at that time I didn't knew to much of the PPC.
Last resort try to synchronize with your desktop, this should give you the contacts & calendar data, which I think is most important at the moment. The other data will come from your AS backup.
Regards, M

Resco Backup for Pocket PC

Resco releases its brand new application – Resco Backup
After big success of its backup application for Palm OS, Resco announced today the availability of Resco Backup for the PocketPC platform.
In addition to the standard functionality such as manual or scheduled backup, partial backup/ restore, compression or encryption, Resco Backup offers many superior features such as:
• Incremental (differential) backup beats any other backup product in terms of speed.
• Backup profiles (called projects) enable backups of selected data such as messages, contacts etc.
• Ability to verify backup or check backup set integrity
• Tools for backup analysis, e.g. performing a comparison between the device and stored backup set or between any two backup sets.
• Backup sets can have comments, icons or can be pinned - excluded from the update cycle.
It is highly recommended for anyone who does not like to lose precious data.
http://www.resco.net/pocketpc/backup/
You spelled "lose" wrong on the Website
Just a suggestion:
"Never loose your data again"
Where are we loosing it to? The wild?
The word is "lose"
Thanks,
already fixed
good. will try. hope it will become a classic like resco explorer
resco said:
Resco releases its brand new application – Resco Backup
After big success of its backup application for Palm OS, Resco announced today the availability of Resco Backup for the PocketPC platform.
In addition to the standard functionality such as manual or scheduled backup, partial backup/ restore, compression or encryption, Resco Backup offers many superior features such as:
• Incremental (differential) backup beats any other backup product in terms of speed.
• Backup profiles (called projects) enable backups of selected data such as messages, contacts etc.
• Ability to verify backup or check backup set integrity
• Tools for backup analysis, e.g. performing a comparison between the device and stored backup set or between any two backup sets.
• Backup sets can have comments, icons or can be pinned - excluded from the update cycle.
It is highly recommended for anyone who does not like to lose precious data.
http://www.resco.net/pocketpc/backup/
Click to expand...
Click to collapse
xxza said:
good. will try. hope it will become a classic like resco explorer
Click to expand...
Click to collapse
Yesterday we released next version with the desktop unpack tool and couple of other improvements. There is also a nice speed increase, mainly in the restore phase.
We consider this version a milestone as a lot of functionality covering the needs of a vast majority of users is included and the qualitative parameters are more than satisfactory.
Milestone means we are considering things that could be improved - exclusion rules, FTP, registry-related tools etc. We shall be glad if you have any ideas that could help in this respect.
Best regards,
Michal Sartoris
I'm not sure if I'm in the right place, but I have a question about this application.
Yesterday I used Resco Backup v1.11 to create a backup of my messages because I wanted to flash my device (T-Mobile MDA Vario III, a.k.a. HTC TyTN II/HTC Kaiser) and I wanted to keep the SMS messages I had received.
So I unchecked everything but "Messages (E-mail, SMS, MMS)" and did a backup. I then flashed my device and tried to restore the backup, but failed. After that I couldn't even see the SMS/MMS part on my device anymore, and I was unable to send/receive any SMS. The email settings had also been reset and I had to set up my email account again.
I checked the integrity of the backup and I get the popup "Backup Set Integrity. Valid backup set". Then I checked the error log, and got the popup "Backup set. Valid backup set". So I don't think there's anything wrong there.
About the error, when the restoration was finished I got the popup "Error. Restore competed with errors. Try Restore -> Verify to restore just the differences.". At verify it shows the status "OK" at all files except the file "pmailFolders", where the status is "The system cannot read from the specified device."
When I go to Restore -> Verify, most of the files (about 60) show as "Not in device" and about 15 files show as "!=". When I try to restore single files with the status "Not in device" it shows the restore status view and appears to restore several files and then returns to the verify view. However the file still shows up in the verify screen and remains with the status "Not in device". It then requests a reset, and after that reset I have the same problem: The SMS/MMS part on my device has disappeard, and the email account had been removed.
I tried to remove some files from the backup, as I don't really care about the emails since those can be easily retrieved from my email account, however I had no luck there. If there is a way to remove the emails part and only keep the SMS part from the backup I would be willing to try that, as maybe I would have more luck restoring the backup then.
On a side note, I flashed my device with the exact same ROM I had when making the backup, so it can't be an error caused because there are 2 different ROM versions either. The ROM I used was: RUU_Kaiser_VF_UK_3.08.161.0_radio_sign_25.74.40.02_1.64.08.21
I also had a look at the desktop unpack tool, however I have no idea what I should do with the extracted files (which look the same as when you just extract the .zip files of the backup). I can open the files with notepad and read some of the emails/SMS, but as I said, besides that I wouldn't know what to do with them.
Any help would be greatly appriceated. Thanks in advance!
// ScarS
ScarS said:
I'm not sure if I'm in the right place, but I have a question about this application.
Yesterday I used Resco Backup v1.11 to create a backup of my messages because I wanted to flash my device (T-Mobile MDA Vario III, a.k.a. HTC TyTN II/HTC Kaiser) and I wanted to keep the SMS messages I had received.
So I unchecked everything but "Messages (E-mail, SMS, MMS)" and did a backup. I then flashed my device and tried to restore the backup, but failed. After that I couldn't even see the SMS/MMS part on my device anymore, and I was unable to send/receive any SMS. The email settings had also been reset and I had to set up my email account again.
I checked the integrity of the backup and I get the popup "Backup Set Integrity. Valid backup set". Then I checked the error log, and got the popup "Backup set. Valid backup set". So I don't think there's anything wrong there.
About the error, when the restoration was finished I got the popup "Error. Restore competed with errors. Try Restore -> Verify to restore just the differences.". At verify it shows the status "OK" at all files except the file "pmailFolders", where the status is "The system cannot read from the specified device."
When I go to Restore -> Verify, most of the files (about 60) show as "Not in device" and about 15 files show as "!=". When I try to restore single files with the status "Not in device" it shows the restore status view and appears to restore several files and then returns to the verify view. However the file still shows up in the verify screen and remains with the status "Not in device". It then requests a reset, and after that reset I have the same problem: The SMS/MMS part on my device has disappeard, and the email account had been removed.
I tried to remove some files from the backup, as I don't really care about the emails since those can be easily retrieved from my email account, however I had no luck there. If there is a way to remove the emails part and only keep the SMS part from the backup I would be willing to try that, as maybe I would have more luck restoring the backup then.
On a side note, I flashed my device with the exact same ROM I had when making the backup, so it can't be an error caused because there are 2 different ROM versions either. The ROM I used was: RUU_Kaiser_VF_UK_3.08.161.0_radio_sign_25.74.40.02_1.64.08.21
I also had a look at the desktop unpack tool, however I have no idea what I should do with the extracted files (which look the same as when you just extract the .zip files of the backup). I can open the files with notepad and read some of the emails/SMS, but as I said, besides that I wouldn't know what to do with them.
Any help would be greatly appriceated. Thanks in advance!
// ScarS
Click to expand...
Click to collapse
Hi ScarS,
Unfortunately, we have found a bug in restoring emails in v1.11. Have you tried the latest v1.20? If you will still have the problems, please let me know and we will try to find a solution.
Resco Backup makes copy of massages using database API. This means enumerating all databases in volume file (for massages it is cemail.vol), then enumerating records in the database and write it to backup. Restore will create database which is stored in the backup or if it already exists removes all its records. Then it writes stored records back to database. Unfortunately, creating new records in the databases will create new IDs of these records and mail databases have relations based on this IDs. At the end of restore, Resco Backup tries to replace these relations with newly generated IDs (they are generated by system and cannot be changed). This is the reason, why backup is different after restore.
Deleting some files from backup set to leave just SMS/MMS will not help util you know the structure of these databases. E.g. database with name pMailFolders contains information about all accounts (ActiveSync mail account, SMS/MMS accounts, other mail accounts) with all their settings and folders (e.g. Inbox, Outbox, etc.). Each of this folder has related database calld fldrXXXXXXXX where XXXXXXXX is ID of the folder stored in the pMailFolders database. Each of these folder databases have records pointing to pMailMsgs database where information about messages is stored. Names of files, where message bodies and attachments are stored are made from IDs of records of that messages so when ID of message in the database change during restore, name of the file must be changed as well.
Currently information about databases extracted from backup using desktop unpack tool is useless and is there just for information.
Best regards,
Michal Sartoris
Thanks for the quick reply with detailed information I have just tried v1.20 and tried to restore the backup made with v1.11, however I got the same problem.
Was the bug in v1.11 in the backing up part, or in the restoring part? Because if it is in the backing up part it would make sense that it wouldn't work because then the backup is corrupt.
Before I restored the backup made with v1.11 I made a backup of the current data with v1.20 and also made clone (with another application). After the restoring of the old backup failed I tried to restore the new backup however that failed aswell. Maybe because due to the previous restore (the backup made with v1.11) some settings were 'messed up'? I then used the clone I made to restore my device to the way it was before I installed v1.20.
Eventhough it would be nice to have the data back, it were only about 25-30 SMS that were backed up which I would like to restore and they arn't too important, so if I would end up not being able to it wouldn't be a complete disaster. So if it would take up a lot of your time and you have not had similar problems I wouldn't mind if you discard my problem. I am using a trial version, so I havn't paid for support either.
Thanks for the reply so far, I really appriciate it
// ScarS
resco please read the mail that I have sent to you through private message..Thanks
Backup sussefully done but restoration always gave error. It wont return to the original stage , so I continue using Spb backup which is more accurate for backup and restoration after hardreset.
theme freak said:
resco please read the mail that I have sent to you through private message..Thanks
Click to expand...
Click to collapse
Hi,
your problem has been sent to the right person.
Best regards,
Michal Sartoris
edywanwan said:
Backup sussefully done but restoration always gave error. It wont return to the original stage , so I continue using Spb backup which is more accurate for backup and restoration after hardreset.
Click to expand...
Click to collapse
Hi,
Could you please specify, what error it is?
Best regards,
Michal Sartoris
ScarS said:
Thanks for the quick reply with detailed information I have just tried v1.20 and tried to restore the backup made with v1.11, however I got the same problem.
Was the bug in v1.11 in the backing up part, or in the restoring part? Because if it is in the backing up part it would make sense that it wouldn't work because then the backup is corrupt.
Before I restored the backup made with v1.11 I made a backup of the current data with v1.20 and also made clone (with another application). After the restoring of the old backup failed I tried to restore the new backup however that failed aswell. Maybe because due to the previous restore (the backup made with v1.11) some settings were 'messed up'? I then used the clone I made to restore my device to the way it was before I installed v1.20.
Eventhough it would be nice to have the data back, it were only about 25-30 SMS that were backed up which I would like to restore and they arn't too important, so if I would end up not being able to it wouldn't be a complete disaster. So if it would take up a lot of your time and you have not had similar problems I wouldn't mind if you discard my problem. I am using a trial version, so I havn't paid for support either.
Thanks for the reply so far, I really appriciate it
// ScarS
Click to expand...
Click to collapse
Hi ScarS,
The bug was in the restoration part.
Have you noticed the error description immediately after restore? When restore ends it displays a list of all restored items with a short description. Errors have red text and are listed first.
The error you had after verify means that read (probably from zip) failed. Are you able to copy the files stored in the backup somewhere else using file browser?
Unfortunately current integrity check will not catch all problems. It just reads crcs from all zip files and compares them with one stored in separate file.
Would it be possible for you to send me your backup? I understand if not as such data are very sensitive.
Best regards,
Michal Sartoris
For Rom Junkies?
Hi there resco, I currently use "sprite backup" because it has the ability to restore after a rom upgrade and also to a new device. I can't say that it is without bugs, can you tell us how your product performs in theese actions please?
uniqueboy said:
Hi there resco, I currently use "sprite backup" because it has the ability to restore after a rom upgrade and also to a new device. I can't say that it is without bugs, can you tell us how your product performs in theese actions please?
Click to expand...
Click to collapse
Hi,
Currently, Resco Backup does not have such a feature. When you try to restore on different device/ROM, you will be warned, but you can continue to do so.
Personally I have tried a few times to restore backup from one device to another and it looked ok. But I did not check it into details. E.g. I have succeeded to restore SMS on device without phone
Best regards,
Michal Sartoris

Start Menu just lists "Today" and "coldinit" - system behaving strangely

Start Menu just lists "Today" and "coldinit" - system behaving strangely
I've been using NTS Jaguar for maybe half a year with no problems.
3.08
3.08
02 25 11
10.1.0.811
Then a few days ago the phone started behaving strangely, I would go to turn it on and it would do nothing but a black screen, with the LED blinking green. I'd pull out the battery to restart it. Once I saw the bootloader. Now the Start Menu lists nothing but "Today" and "coldinit" with an application icon. I can open Contacts and Calendar, but Messaging is completely missing from the Today screen, and if I try to send a text message from Contacts, nothing happens. If I press the wireless button, camera button, messaging button, or IE button, it says something about not being able to run or find the shortcut. The contacts and calendar buttons work, though. The latest restart it said "No Service" and then went black. Is it dying? Is there a fix? Is there a way to run programs without the Start menu?
Now it shows "coldinit" and "enrollnot". Is there a way to make a backup/dump of the filesystem so I can reflash it?
"Cannot execute \Windows\StartUp\OmapClock.lnk"
X-Button allows me to view memory, which allows me to find files, and it seems like most things are still there, so I don't get it.
Is there any way to run commands without using the Start menu?
Now it's saying "Storage memory critically low". Is that all the problem is? I got it to sync with Google Calendar but it loaded too many things and filled up memory? The Start menu has calupd, enrollnot, and coldinit as the only possible options.
I can access the files through the USB link, but there are parts I can't copy, like "Databases". I'd really like to backup all my contact information, calendar information, text messages, etc. before I re-flash it. How do I do this?
Also I can't install any programs. The installer just quits.
I just realized that this happened after installing Funambol and configuring it to update with the scheduleworld.com servers.
I can't even reflash it??? It gives me an error:
ERROR [214] : FILE WRITE
The Update Utility can not write the requested file. Please check your Update Utility.
Click to expand...
Click to collapse
I hard reset it and am now able to copy my backed up files onto it. Then I hope to back them up normally and then reflash with a newer ROM.
endolith said:
I hard reset it and am now able to copy my backed up files onto it. Then I hope to back them up normally and then reflash with a newer ROM.
Click to expand...
Click to collapse
You should consider using a backup utility (eg. Sprite Backup) to perform a full backup of the device once you're done setting it up. that way, you have a stable base image to restore from should something like this happen again in the future.
Also, it might be a good idea to sync with Outlook or other local synchronization tools to synchronize your database & PIM information to your PC as an error on the hosted website services could render your online data obsolete & inaccessible.
Konker
konker said:
You should consider using a backup utility (eg. Sprite Backup) to perform a full backup of the device once you're done setting it up. that way, you have a stable base image to restore from should something like this happen again in the future.
Click to expand...
Click to collapse
Yes, that's definitely something that should be recommended to all new users. Since I have a SD card in at all times, a program that regularly backs up all my data in the background to the SD card would be best. If I had known about this a few months ago when I started using this phone, I would have been able to hard reset and restore from the backup right when I ran into problems.
Also, it might be a good idea to sync with Outlook or other local synchronization tools to synchronize your database & PIM information to your PC as an error on the hosted website services could render your online data obsolete & inaccessible.
Click to expand...
Click to collapse
I don't use Windows, so I can't sync with Outlook. I wanted to use ScheduleWorld / Funambol to back up my data and then synchronize calendar with Google Calendar and figure out how to synchronize with Thunderbird/Lightning on my computer, but Funambol apparently is responsible for my phone dying.

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