Database Users

Having Problems Connecting with Wifi!

I have a MDA PRO
Rom Version: 1.12.42 wwe
Radio : 1.08.00
Protocol: 42.41.P8
Ext rom: 1.12.126 WWE
What I want to do: I am trying to connect to the internet using pocket internet explorer using my wifi network at home and not GPRS.
The problem: I go to 'Settings' >>"connections" tab >> 'Network Cards'>> "wirelss" tab
It displays my wifi connection and it says "available" so I {tap and hold} and select 'connect'. It then states that it is 'connecting' but it doesnt connect and reverts back to saying that my network is "available'.
What am I doing wrong? Do I have to set up something on my pc? Any additional settings on my Universal that i should initiate?
I tried searching the forum with no luck in finding someone with the same problem. Is there a thread with a guide that can help me out. Thanks for your time.

soft reset the phone
then no need to go into settings
on today screen (main screen) touch the "G" at the top
it will ask you if you want to activate wifi
select
it should connect automatically

I have exactly the same problem with my M5000.
Can anyone help?

Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.

Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.

Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.

Are your home wireless networks protected (eg WEP or WPA) ? If so - and I would hope so - then are you using the applicable WEP/WPA settings and key when trying to connect ?
Worth also trying to set the IP address manually on the PDA, see if this helps ?
For me, the first thing to do when experiencing wireless probs is to temporarily disable any encryption and see if it works then.....and then re-enable, carefully inputting key etc.

What happened there ! :roll:

On the Blue Angel, it was simple - you just set up a new connection, enter the PSK, connect and off you go!
On the Universal, however, I'm having no joy. I've set up the WEP and PSK stuff and the PDA can connect to the network, but when I try and open IE it opens up GPRS. Also, PC Anywhere only works via USB - again, it won't connect via WiFi. I'm sure it's just a case of adjusting some settings but I don't know which ones!

Wifi Connection Problems
Hi I'm experiencing exactly the same problems trying to connect.
I have a Wanadoo Livebox and my xda exec.
I've tried with my connection both unsecured and with 128bit wep encryption using the correct wep key....I still get connecting, followed by available, repeated continuously?
I have the xda set to connect to "the internet" and the authentication to "open". Key index is 1.
Can anyone help?
Thanks
Tim

Wifi Connection Problems
Hi, Just a bit more info...
Encryption is set to "wep"
Mac address is associated with the livebox.
802.1x is ticked to use IEEE 802.1x network access control.
EAP type is Smart cCard or Certificate
Thanks
Tim
Rom version 1.13.82 WWE
Rom date 11/30/05
Radio version 1.04.02
Protocol version 42.37.P8
ExtROM version 1.13.188 WWE

I just checked (with my Blue Angel) that the router and everything else is working and I'm happy to say it all is.
I set up the new connection on the BA from scratch - WPA-PSK enabled, nice long PSK, and I'm using TKIP. Network connects to: The Internet.
This allows me to remote up to the PC via PC Anywhere, and allows me to connect to the 'Net for free via the WiFi router.
When I duplicate the settings on the Universal, neither of the above works. What am I doing wrong?
Help!

You haven't got mac address filtering enabled on your router, and have forgotten to add your Universal's mac address to the list, have you?
Cheers,
Steve.

No, it's disabled.

hehe i had this problem tonight and was going to post up.
Has your router got MAC-control or anything on it? My SSID is not set to broadcast so I put the settings in manually.
I deleted the settings, and put them in manually again a few times, making sure I had the encryption stuff set correctly.
Eventually it connected and now seems to be working fine.
JAmes

Ad Hoc?
Ok, I've tried every possible combination possible and nothing is helping. So my next question to get around this problem>>>>>>>>>>>>>>>>>>>>>>>>>
Can I use my pc as a ad-hoc and us it as my gateway for my Universal?
I have a pc in the office down the hall with the actually wireless router, I have a pc in my room that is accessing the wireless router from the office.
Please let 'US' know if you have tried ad hoc or if you find the right settings to connect to the main wireless router.
Thank you

I am on my wifi network typing this, and my settings show 802.1x network access control not having a tick and network adapter connected to Work......on my iPaq hx4700 before, I used these same settings as they seemed to work well, although it ran WM2003SE not WM5.....
All this said, however, but I was lucky in that my MDA Pro connected to my wifi network at the first attempt - except not with as strong a signal as the iPaq had.....

Wifi Settings
Can anyone who has connected okay, let us have their full settings, so that we can try them?

Is your Router set 802.11g only?
You need to set the router to accept 802.11b and 802.11g.
If your router will only output at 54g, you could try the hack to switch the universal to 54g. I am yet to try this so I don't know if it works.
My MDA Pro connected straight out of the box once I set the ssid and encryption.
Hope this helps
Dave

I've been on the phone talking to 3rd line support at Orange.
Basically, the guy is totally flummoxed!
After trying to talk me through the setup from memory, it seems as though a whole menu of WiFi settings has disappeared from the phone - specifically, the ones that we need! This being the case, he's going to get hold of an M5000 tomorrow and will then bell me back so we can go through the whole process together, both of us using an M5000.
One thought that did occur to me was this: I've only just (like, 3 days ago!) upgraded to the M5000 and I've taken on some kind of free Internet access scheme with my tariff. Could it be that the settings for that (that are sent by Orange in a data SMS) have knackered the WiFi setup?
I'm considering a hard reset with a soft reset before the .CAB files install but will at least wait until tomorrow.
I'll keep you all posted....

Wifi connection problem with XDA mini S

I originally posted this message a few days ago but as there were no responses I thought I'd try again. I'd appreciate any advice - thanks for looking ...
I have a XDA mini S. At home I have a wireless router/hub that is hard connected to my PC, but I connect to internet from my laptop via wifi (direct to router/hub) using an always on broadband connection.
I use WPA security, but when I tried to set up the XDA to connect wifi it didn't seem to have the ability to enter the WPA settings.
Ideally I'd like to use the XDA to network with the PC and the laptop for file transfers, but if I can't do that, at least I'd want to enable the XDA to access the inernet via the router/hub directly (ie without the other devices being turned on).
Can anyone help with this please - I know from other postings on this site that I'm not the only sufferer, but I haven't see a definitive solution.
Thanks
Charles

Make sure wireless is ENABLED.
Then
START->SETTINGS->CONNECTIONS->NETWORK CARDS
Click the "Wireless" Tab
Add a new connection
General Tab
Network Name: "MyNetwork" (or whatever you want)
Connects to: "The Internet" ("Work" also works for me)
Network Key Tab
Authentification: WPA-PSK
Network Key: "makeUpAKeyHere_thats-long&complex" (I use plenty of ££%!* type characters in mine)
802.1x Tab
Uncheck Use IEEE 802.1x network access control
All done!
Now make sure you have EXACTLY the same Network Key in your router and you should be good to go.
Now to connect to your PC & Laptops you use Resco Explorer 2005 (you'll need to buy it but worth every penny!) to MAP shares from your network.
How to is in This Thread
Worked for me, and I've only had my Mini S (my first PDA ever) a week!
Good luck!
Mark.

I just got my MDA Vario (same as XDA Mini S right?) today and the manual has absolutely nothing about connecting over wi-fi to *anything* let alone my home wi-fi router but I was pleased to find this thread , for a while
START->SETTINGS->CONNECTIONS->NETWORK CARDS
Click to expand...
Click to collapse
doesn't have a "wireless" tab (or any tabs for that matter) but it does offer me a list of adapters to let me modify settings (no option to add one though).
The nearest thing to wi-fi is "SDIO WLAN Wireless Adapter" but I'm pretty sure that would relate to something plugged in to the SDIO slot, and not the built in Wi-Fi hardware. Am I wrong?
I've fumbled around a bit and found one screen which offers a view where I might be able to enter the details you've given here, but the textboxes are all locked/readonly (empty) and I can't write anything in them.
I'm really disappointed so far.

the sdio card is the correct one, the wizard has an sdio wifi card inside I believe.
if you select network card under settings-connections you should be able to add a new connection there, if in doubt search for wifi connection, or post back here for more help, good luck
R

I got a PM about this thread, I thought I'd reply here to as the info could help others....In additon othres may be able to elaborate more on the 802.1 query
Mark,
I had the same problem regarding my mini s which you recently answered. I have a US robotics wireless router (9108) and connect it to my laptop (Thinkpad X31) using WPA-PSK and TKIP - the laptop does not allow me to check 802.1 which I understand is for large companies with a special server.
With my miniS I have found that as soon as I enter authentication WPA-PSK and encyption TKIP, the system automatically ticks 802.1 and I cannot access the page to turn it off.
I have tried communicating with O2 via email but they haven't really helped. What I want to know is whether on your machine with WPA-PSK and TKIP you can turn off 802.1 in which case mine has a fault and I can swap it - otherwise I have to find another smart phone!
Click to expand...
Click to collapse
Hi there, I'm a new user of these phones and understand little of Networking but I'll share my settings with you...
Under "Configure Wireless Network" I have:-
Under "General" Tab I have:-
Network Name: MyNetwork
Connects To: Work
Under "Network Key" Tab I have:-
Authentification: WPA-PSK
Data Encryption: TKIP
{Greyed Out} The key is automatically provided
Network Key:- ABCDE1234&*^ <- Whatever key you make up
{Greyed Out} Key Index: 1
Under "802.1x" Tab I have:-
Ticked use IEEE 802.1x network access control
(I can't change this.)
However on my domestic Netgear DG834G router everything connects just fine, g or b. Have you flashed your phone to the latest O2 firmware?
Mine is
ROM 2.21.4.1 WWE
ROM Date 3/9/06
Radio Version 02.07.10
Protocol Version 413.1.03
ExtROM Version:- 2.21.4.101
I hope this helps,
Mark.
PS. I'll post this in the thread too, it may help others.

hello
i recently purchased the xda mini s and a wifi usb adaptor. i am having trouble accessing the internet. my computer connects to the internet using ethernet to my wall (im not sure where it goes from there). i can connect my phone to a peer to peer wifi network but it does not let use the internet, could anyone help me with the settings please i would greatly appreciate it.
many thanks
harvey

To achieve that you need to set your primary connection as shared in network connections. Once you do that, adhoc mode should be possible without issue.

Please help - similar problem
Hi - I have an XDA Mini S and have connected without issue to the Internet via my router (Wirelessly of course).
The issue I have is that I cannot connect to any network shares on my PC. When I had a CF wireless card in my Ipaq I could do without issue. I have downloaded a ping proggy to XDA and can ping router but cannot ping the PC I have the shares on.
Normally (If I was using a laptop) I would check Workgroup/Domain settings, authentication credentials etc...nothing like this on XDA.
Please help
Wiggz

Quick - fix
I have spent hours messing around with this - however I have had a similar problem with a corporate laptop which wouldn't work.
I changed the router from WPA to WEP and bang - worked straight away. Exactly the same on my XDA Exec so should be same for Mini S (pocket PC 2005).
Hope this helps.

unable to find network wifi
i am using o2 xda mini s to connect my laptop via wifi for transferring files.
it shows the connections status excellent on both devices with ip address 169.254.72.236 on ppc and 169.254.130.63 on laptop.
i used laptop ip address as gateway address on ppc network wifi adaptor setting.
using ping with this ip(169.254.72.236) from laptop it shows success. but can't share folders and transfer files. when i try to open the pah from the file explorer in ppc or laptop it says 'unable to find network that support this ip address' either by entering the name of computer or by entering ip address
help me in using this facility.

MDA Wifi Wont Connect
Hi there-I have an mda vario which I was able to unlock as it was locked to t-mobile and I am with another network. After ages I was able to get a connection to my router or at least it says that it is connected. However I still cant connect to the net via wifi on my mda. I have put in the settings for wpa and wpa-psk, etc have unticked the 802.1x box etc but still no joy. Can anyone help?
Thanks
Morgas

Hi all, new here, thanks for the info posted, was useful but i'm still having problems with the wifi on my xda mini s to my netgear dg834gt router with sky broadband.
The problem seems to be that my xda finally connected to my broadband and router, but now when I try to use internet explorer on my xda I just get
"400 Bad Request"
"Bad filename."
Can anyone help with this? Thanks in advance

TyTn Wifi Problems

I have a cingular 8525 branded HTC TyTn and have experienced quite a lot of wifi problems. I don't know if it's me or the device or the software, but I am looking for some other input.
The problem is that if I enable wifi, it does not see any wireless networks. If I hand punch in the SSID it will go ahead and connect just fine. I can use the wireless network and everything appears great for the moment. When I'm done using the wifi and disable it in the comm manager the device still thinks it connected via wifi. IE won't try to connect to gsm automatically, it just says locating and eventually fails. The wifi antenna in the top bar never disappears to goes back to a G. The only way I've found to get it to connect back to gsm is to remove all wifi SSID settings and soft reset.
Another oddity, when I power my device on, wifi is always enabled. Is this normal?
I thought it might just be me, but a co-worker of my just got a cingular 8525 and his does the exact same thing.
Any help or insights anyone can provide would be extremely helpful.
Rom version: 1.34.502.1
Rom date: 9/21/06
Radio version: 1.16.00.00
Protocol version: 32.53.7018.01H

Hi.
Couple of points.
Yes the Wifi remains on unless you turn it off. So when you turn back on it will re-connect.
Regarding your problem re-connecting. Some people seem to find absolutely no problems connecting and others barely manage if at all to connect. There can be many different set-ups routers, settings etc that can be at fault. However in your case when you clear out settings and start afresh all works well. I suspect an issue with renewing the the IP address.
1
So you could try "fixing" the IP address ie removing the DHCP dynamic allocation of the IP.
or
2
You can try "Hitchhiker" which is afreeware application that takes care of a number of background setup issues one of which is automatically re-assigning the IP address. (also allows cutting and pasting the WEP key if you use it - saves a lot of typing).
I use this app with mine whenever connections are sticking. I let Hitchhiker sort things out and then I turn off hitchhiker wich disconnects me, but then I find the normal way of connecting me works fine. Of course you can use Hitchhiker routinely to connect and it does make things easier if your connecting to Hotspots etc.
Hitchhiker is available here as is .net compact framework 2 which is required for it to work. Some people seem to have difficulties with Hitchhiker but it's always worked perfectly for me after a soft reset with my device.
http://www.kasuei.com/hitchhiker/
Mike

I had a number of connection problems with APs whose encryption was set to WPA/WPA-2 (dual mode WPA) as opposed to WPA or WPA2. Switching the AP to just WPA fixed the problem as WM5 doesn't support WPA2.
Speaking of which: does anyone know if Crossbow has WPA2 support (when it was released for XP it was freakin' huge so I'm not expecting anything here).
As for the WiFi connection being persistent in PIE and other apps even after it's been disabled: check the connection setting for your AP profile (Comm manager>WLAN settings>Menu>Network Cards) see if the 'connects to:' setting is on 'The Internet'.

Elfin can't connect to belkin N router

Hello... Got a Touch recently, and doing research found this forum. One of the best findings lately for me: already flashed the phone with a WM6.1 ROM and updated my radio successfully. But I have a problem (even before the flashing):
I can't connect to my wifi. I have a belkin N router. Have tested almost everything: updated the router's ROM, updated the phone's radio, turned off security, assigned manual IP's, etc, but with no success... so I'm running out of ideas. I can connect to another people's wifi's tho.
Anything I have missed? Just an incompatibility? (which means I'm screwed)
Thanks a lot

is t on n only mode?
touch is g/b as u probably know
if not, try with no security to see if it connects

Yeah, it is in a multiband setup (g/b/n).
Also tested with no security. No sucess.

I have the same problem, I'll let you know if I find a solution.

Same thing... I'm trying to figure out a solution, any findings, will post here.

I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.
Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.
It seems like there should be a way to do it somehow though!
Anyway...
Best Regards!

pl, when you go into your Settings -> Connections -> Wi-Fi, can you see your wireless network being detected?
The only things that spring to mind at the moment, are the basics for normal connection ...
1. Network type (B/G/N)
2. Authentication (password)
3. MAC Filtering
Here's what I would do ...
1. Reset router (usually has default button at the back).
2. Set it up for DHCP (sometimes cures a lot of problems).
3. Set simple WEP with password.
4. Obviously a network name (make sure it is not hidden, also make sure AP is enabled)
5. Set channel
6. Set mode (Network type) to mixed.
7. Save and reboot.
8. Soft reset Touch
9. Go to Settings -> Connections -> Wireless LAN
10. Activate Wireless and see if your SSID (network name) pops up. From here you can see signal quality and IP (to make sure you got it from DHCP).
Give it a shot and let us know what happens.

same problem here, really annoying!

Strange, I have never had problems with mine (had it connected to a couple AP's already). In fact, it's easier than connecting my laptop to a WLAN.
You have anything else that can connect to your Router? pc or something.

My Touch can connect to other routers, and I have 2 PCs at home which connect to my Belkin N router, I just can't connect my Touch to it.
I found a solution
Customer Call Details Nov 13 2008 04:37
I have an HTC Touch that can connect to other hotspots, but not to my home Belkin router. Sometimes, if there is another connection available, it can see the router, and says that it is Available, but cannot connect; other times it won't even see it. I have checked for firmware updates, but I have the latest. Any help would be greatly appreciated.
Belkin Response Nov 14 2008 22:18
Hi Lilburd,
Thank you for contacting Belkin Technical Support.
We understand that the HTC Touch does not connect to the router. We apologize for the inconvenience caused.
Please follow the steps given below to update the firmware and configure the router:
We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.
Please download the latest firmware on the router from the link given below. Download the file "3.01.29":
http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D8233uk4&aid=10288&scid=0
and save it to the computer.
- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.
Please follow the steps given below for configuring the router:
- Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
- Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
- The power light will flash and then come back "ON" solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the front of the router should be lit up.
- On the computer, check if you have an IP address in the range of 192.168.2.x.
- If not, specify a static IP address, gateway and "DNS" address by following the steps given in the link-
http://web.belkin.com/support/kb/kb.asp?a=2824
- Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
- By default, the password is blank.
- Click on "Connection Type" in the left hand column under "Internet WAN" heading.
If the connection type is Dynamic (cable):
- Choose "Dynamic" and then click on "Next".
- Type in your “Host Name”, if your Internet Service Provider has provided it. Else, leave it blank.
- Click on "Change WAN MAC Address".
- Click on the button "Clone".
- Click on "Apply Changes".
If the connection type is PPPOE (DSL):
- Choose "PPPOE" and click on "Next".
- Enter the user name and password given by your Internet Service Provider.
- Save the settings.
- Click on the "Home" link at the top of the screen.
Internet Status should show "Connected" on the top right hand corner of the web page.
If the problem persists, please get back to us with the following information:
1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”.
4. If the internet connection is stable on the computers using the router?
5. If the HTC Touch detects and connects to other networks in the neighborhood?
Lilburd, if you need further assistance please feel free to write back to us and we will be happy to assist you.
Regards,
Belkin Technical Support.

That really is strange. The way I see it, WLAN is a standard. It's like BT, any headset should work with any BT phone, as would any wireless device work with any wireless device
Maybe force the router to only broadcast in G (or even B) and see what happens? (I know, I'm reaching now )

Tried everything so far, no success. Even with no security enabled.

same problem here, Very Annoying, tried every thing

HTC Diamond doesnt connect to WiFi!!!!!
EMoeHTC said:
I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.
Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.
It seems like there should be a way to do it somehow though!
Anyway...
Best Regards!
Click to expand...
Click to collapse
ANY SOLUTIONS TO THIS ISSUE YET....WAITING TO USE WiFi on My HTC-D.
THanks

Same problem here, N1 Vision router and XDA Orbit, both running on latest firmware. Wrote to Belkin support describing the issue. Here's their reply:
Code:
Thank you for contacting Belkin Technical Support.
We understand that you are not able to connect XDA Orbit WM6 communicator wirelessly.
To resolve this issue we suggest you to open ports on router.
Please collect the port number from the XDA Orbit WM6 communicator vendor and enter under "Inbound port" & "private port".
-Please open the Internet Explorer and in the address bar type in "192.168.2.1" and Enter.
-Leave the password blank and click on "submit".
-Click on "Virtual server" under the "Firewall".
-Enter the port number under "Inbound port" & "private port".
-Enter the IP address of this computer under the "Private IP address".
-Check the "Enable" box and click on "Apply changes".
George, if you need further assistance please feel free to write to us or call us on 08456077787.
You can also contact us through our online chat support at:
http://www.belkin.com/chat/technicalsupport.aspx
Regards,
Suzane Taylor
Belkin Technical Support
Utter nonsense...

I just got my Touch Diamond from Sprint and am having the same issue. I have a Belkin N+ Router that is in g/b/n wireless setting.
The phone just simply will not see the SSID even if you put the settings in there manually. What it does see however is the guest SSID my router emits and connected to it without any issues. The guest account is a feature of my router gives friends access to the web but denies access to internal network.
Out of curiosity changed my routers wireless bands to only G/B and all of a sudden my phone can see the network. Unfortunately for me I rely on the N part of my network to connect my laptops and do streaming HD so leaving it on G/B is not acceptable.
I just connect via the guest account, anyways its not like my phone would have been able to see the internal home network anyways.
Just my 2cents

I have the same issue.
Used to use a D_Link G router, but recently upgraded to a belkin N-draft one.
My laptop connects on G, and my desktop on N, so I can't switch N off and just use G.
Anyone found a solution yet? It's bugging the hell out of me!

I posted a fix on page one that should work. You have to update your firmware.

Did u all using any encryption security?
128bit WEP - touch have a problem of connection
64 bit WEP - works

have you enabled easypairing, (WiFi easypairing : Enabled) if so turn it off or press the required button sequence on the router to connect.

New Touch Diamond 2 Wifi Wont Connect

Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde

Doubt if this is an issue with the phone more likely to be a setup of the wireless.
What router do you use?
Do you have MAC Filtering enabled?
Do you use your router as a DHCP server?
Are there any error messages displayed on the phone?
When it doesnt connect and you tap the notification area (top bar to the right of START) do you have any messages there?

jderonde said:
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Click to expand...
Click to collapse
I too had problems with WIFI. My home work network was visible but it would immediately drop or not be able to connect. A few days later it started working flawlessly and I have no idea what changed.
I am sure you have tried a soft reset but just in case...
Tony

I have a NetGear DG(Some Number) v4 ADSL wireless router, which i have set up and works for all of my other devices (ie. Laptops, PS3). With a simple encription key.
I get no messages etc, all it sais is that its 'not connected' and there are no new notificatons
It then persists in trying to connect again and again, when it cant connect for a while, it then comes up with 'new network connections found' in the notificatins area.
I have switched the power mode to best performance with no luck.
I have tried on 2 different networks now. including with all encription off. WEP and WPA-PSK - This is driving me nutz cuz i love the phone, i just want to use it to browse the web without paying out the nose for it.
DHCP server is dynamic from my ISP.
I have contacted HTC now about the issue, but im going to feel so stupid if it turns out to be somthing simple like a setting on the phone somewhere.
But thanks for the reply

Have you checked you arn't using MAC filtering?
Log-in to your router and check under Wireless settings > Wireless Station Access List.
While you are on your wireless setting page check what Encryption your using for WPA-PSK? TKIP? (The wrong encryption chosen will cause you not to be able to connect)
Ok maybe telling you how to suck eggs but on your phone:
Settings > Communication > Wifi
Select Advanced at the bottom right.
Select Change Network
Click Add new...
Type in the name of your network (The SSID also found under wireless settings, Case sensitive)
Select Connects to: The Internet
Leave the other two boxes unticked.
Click next.
Select the correct Authentication - WPA-PSK is different to WPA2-PSK. You will probably be using WPA-PSK.
Select the correct Encryption (Propably TKIP)
And type in your Network Key
Click Next and Finish.
How does this fair and what are the results of checking info on wireless setting page?

Im at work at the moment trying to connect to the WEP connection,
This connection most deffinatly does not have mac filtering on it, just asked the network tech.
Okies.....
Changed the network key to.... Shared key and it works
so i am guessing that it must be somthing to do with my setup at home..
Cheers guys

Cool.
Just match up the Authentication / Encryption / SSID and Network Key from the router to your phone setup and you should be fine.

HTC TD2 Wifi issues
Hi
There's some discussion around the web about this problem of encrypted wifi connectivity: a few things to note
1] the TD2 is _very_ sensitive to the power settings applied to the wifi chipset.
The default power saving settings are only likely to work if all other on-board devices - bluetooth, HSDPA, GPS [and maybe even the screen] are either off or in low power mode: the general recommendation seems to be that one adjusts the wifi device power to be "best performance" if one wants to guarantee connections.
2] several people have reported that both the wifi device [card] and the settings for the particular wifi lan [SSID] to which you are attempting to connect should both be configured for "Work" rather than "The Internet".
3] these secured/encrypted connection failures are not about the WiFi access point or router: I've personally tested with several different makes and models of Router and Access Point [3com, Cisco, Enterasys, Netgear, DLink, Belkin etc] - both on my own and on client networks where I have complete control of security, and have also methodically tested every single combination of TD2 setting for WEP and all variants of WPA. In each case my TD2 has failed to make a valid encrypted connection.
The same device will happily connect to "open" unencrypted access points and routers.
Other models of HTC device, such as the Tytyn II and Touch Pro work fine on the same access points and routers: so we can be pretty sure that this is specifically a TD2 issue.
Conversations with HTC's European Tech Support on this issue have not been helpful to date, but they HAVE pushed the issue further up the line, so there's a chance that we'll see a resolution.
Robert