Database Users

SPV M1000 Resets completely for no reason..

Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris

Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.

dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin

High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse

SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD

There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.

Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised

Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.

NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards

djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!

Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:

To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it

To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.

i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?

MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY

guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on

Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.

Hard reset after battery been removed?

I just received my S100 and have played with it for a few days.
But today I had some problems with my bluetooth connection which i could not turn off so I removed the battery from the back to reset it. After i put it back i was presented with the installation instuction like when i turned it on the first time. In settings > battery it says that both are 100% full so my backup battery should take over or am i incorrect? Is this a hardware failure or im doing something wrong? Im glad i alraedy synced it with outlook so i could restore most of my data which was on the device.
Hope somebody can help me here.
-nrg

i think the backup batt runs for only a few minutes... but as you say both are topped of at 100% can you replicate this problem? If not it may have been a one time thing.

Yes i could reproduce it 3 times. I only took out the battery for a minute or so and then put it back again. When I put the battery back and I check the power again in settings it still says 2x100%. If this is not normal behavior I think I will have to return it for exchange or repair.
-nrg

yes this is not normal. well goodluck hope you get a better unit

Thx!
I hope I get a new one although i highly doubt it....
-nrg

Same thing happend to me as well !!
I dropped my Qtek S100 on the floor and the main battery popped out. I inserted it again (it was out just for 30-40 seconds) and a hard reset occured!
Everything lost and still my backup battery was 100% charged.
Peter

maybe the drop had more to do with the hard reset than the battery popping off?

Hard Reset after removing battery for 10 secs
OMG.. This is happening to me too!.... has anyone found a solution for this?
im using 1.11WWE + Big Storage.

Can any brave mini users try removing their battery and reinserting it?.. just to check if you have the same problems.. i have searched the web and have found that many people are having this problem..
you might just want to check if you have this problem because you will never know when you might drop your mini and suddenly your data is lost!.. just like me.. argggg :evil:

I don't have this problem but my friend in HK does.

try to turn off the radio before removing the battery!
i don't now why but when i do that i havn't a hardreset!
try and let we know!!
hehe bye

jackleung said:
I don't have this problem but my friend in HK does.
Click to expand...
Click to collapse
Hi Jackleung.. Thanks for the info.. has your friend solved the problem? if so please let me know how he/she did it..
Thanks again

bubu said:
try to turn off the radio before removing the battery!
i don't now why but when i do that i havn't a hardreset!
try and let we know!!
hehe bye
Click to expand...
Click to collapse
I have tried this solution.. i turned on flight mode.. waited about 3 minutes.. remove the battery, turned back on and the mini still hard resets thank god for sprite backup tho..

No need to test this as this is standard behavior for all pocket pcs (well wm5.0 says it will solve this with persistent storage) if you remove the battery and the backup battery is drained (i think the backup lasts a few minutes only)... YOUR DEVICE WILL HARD RESET. Again this is the same with all Pocket PCs may it be Phone Ed or Regular PPC. Power Drain (Main/Backup Batt) = Hard Reset. So keep your device juiced up always, and please do regular backups.

@benny: you said: "if you remove the battery and the backup battery is drained (i think the backup lasts a few minutes only)... YOUR DEVICE WILL HARD RESET"
but in my and Nutdhanai's case, both main n backup baterry ARE 100%. and we just take out the battery for 10secs (just to try) !!! anybody else can give explanation for our problem?? could it be the backup battery dead???
i made little experience last night. i let the MAIN battery till ONE (1) %, but BACKUP STILL 100%. then i went sleep for about 8 hours. in the morning, i CAN NOT turn my mini at all... pressed power and nothing. then i plug it to my desktop via usb. and it come suddently, without any hard reset!! i immediately straight away check the battery status, its said : MAIN: 0% (charging) and BACKUP: 100% !!!! how coudl it charged my backup battery back to 100% in only 2 seconds after i plug the usb cable?? its very strange!
what will happen normally when the main battery going down till 0% ?? i should use the backup batt, right?? please help us (me n nutdhannai). .
thanks all!!!

hard resets
Hi Guys I went through a phase of hard resets when changing the battery. I found out it was because I hadn't fully moved the locking tab into place. I don't know if this would be the case with your machine. good luck!

@ chop:
no, had try this long time ago, still got hard reset.. unlucky, i think we dont have someone who actually work as XDA technician in this forum to confirm this kind of problem

Re: hard resets
Chop! said:
Hi Guys I went through a phase of hard resets when changing the battery. I found out it was because I hadn't fully moved the locking tab into place. I don't know if this would be the case with your machine. good luck!
Click to expand...
Click to collapse
Yep I tried this but my mini stlil hard resets.. :evil:

Hi guys!
I've no Magican, but an HTC Himalaia (QTEK2020). But i've got the same problem at my device, too.
Seemed to be an driver-bug?
I'm using Windows Mobile 2003 - ROM 1.72 - official edition (non "beta").
I know, that my problem is here in the false forum, but i want to give our these note, so that anybody could be found the solve in a softwaresoultion?
Sorry for my worst english!
Greetings from Germany,
Christopher

No more hard resets for me !
Hi guys,
FYI - my magician is an O2 Mini version.
When I had hard reset problems.. I was running QTEK 1.11 WWE and QTEK 1.12 WWE ROM, both which cause my magician to hard reset when I remove my battery.
Today I was going to send my magician to the service center so I decided to flash my magician with O2 ROM, I flashed my magician with O2 1.11 WWE ROM then I allow the ext rom to install all the applications that it was suppose to (I didnot soft reset to avoid ext rom installation)
Then i figured I should test whether the magician still hard resets or not... I took the battery out and then put it back in... turned it on.. expecting hard reset.. BUT NO!! my magician didNOT hard reset!!! OMG.. I am so happy..
so.. to summarise.. I am not too sure whether the QTEK ROMs are the cause for my magician hard reset or not.. because my girlfriends magician is also an O2 Mini and its running iMate or QTEK 1.11 WWE with Big Storage (definately not O2 ROM) and she doesnot get the hard reset problem.. BUT I can confirm that reflashing my O2 magician to O2 ROM solved my hard reset problem however, I cannot guarantee that this solution will work with other magicians but it might be worth a try..
So anyone having hard reset problems when battery is removed should try flashing their magician to the ROMs provided by your Make.. ie.. iMate Jam should flash with iMate ROM, O2 Mini should flash with O2 ROMs etc...ALSO you should let the extended rom install what ever applications it needs ok.
Let us know how you get on..
I will now try to upgrade my O2 Mini to JAM 1.12 WWE ROM and MKS Big Storage and see whether I will get hard reset again.

Help - Himalaya (I-Mate) PH10B Problems

Hello,
Forgive me I am a complete noobee.
I bought a Himalaya (Ebay) which seemed to work correctly for a few hours. The it froze and kept freezing on reboot. Next day similar sequence. I basically found it irratic as to when it would switch on and when it would stay on, (I charge battery fully on the cradle but no difference).
Hoping to cure the problems I managed to upgrade from PPC2003 to WM6, but it's performance is the same as before.
Can anybody recommend a fix?
Again forgive me if this is a really dumb question.
Thanks.

My hima freezes at starting too, but I found out it is sd card which causes freezing at start up. So when I softreset I just take off sd card than it start normally,
I have kngston 2GB sd card, maybe sdhc driver fix would help, but it aint a big problem for me, I dont mind.

Thanks for the info.
Mine freezes with both SD card inserted and SD card removed.

sounds like the batt is causing the issues by getting a bit loose or being generaly a bit defect or the batt connector

I have bought a new battery, still no joy everything is exactly the same. It seem to boot briefly when first thing but once it's froze it is impossible to reboot, you have to leave it a couple of hours before it will boot or nearly boot. I think this is a definately hardware issue, any suggestions anybody?
Thanks

Did you try to put your device in Bootloader (Hold POWER+ACTION+RESET)
If you can acces to bootloader than try to reflash the rom with the new one (I recommend syed ather wm6.1 rom) simple fast and stable

Hi
I upgraded my i-mate PH-10B to many ROMS on this forum its upgrades very well but aftr that its very slow and have lost sound on the set please anybody can help on it

My Phone needs to be hard reset too often

Hi, Please help.
I'm currently running the Mary rom 6.1 because it's the most stable on my phone. (but tried many others)
now..
I'm certain that its a battery problem but i'm open to suggestions.
at least 3 times daily, i have to reset the device. occasionally it will show the Radio and Rom versions and either:-
- crashes the screen like a TV out of tune.
- Shows pure white
- goes into the OS but locked up
- shows a black screen
In each case I either have to "Stylus" it or remove the battery several times.
If i leave the phone in a state where the battery charge light shows for about 20 minutes (orange not green) i May be succesful.
anyone else have this?
thanks,

just a quick update.
Its now got so bad (even after a brand new 1600mAh batt) that i can no longer start the phone up.
if it does start, it badly corrupts data on the sd card to the point I have no tomtom and the card needs reformatting again.
So i have gone back to my TYTN II which I initially thought was too big!
hence to say - the word "BRICKED" keeps coming to mind
For Sale
one bricked P3600 with brand new battery - offers - apply by PM.
Phone is in UK.

[Q] WP7 on HD2 reboots itself

Just installed W7 on my HD2 and it reboots itself every 15-20 min. Whether is plugged in or not. I've checked the SIM card. No problems there.I have 3 batteries, original power cable & 1 extra one.
Here is my observation. If I change the colors from default Dark/Brown backround to lets say white/blue - once it reboots then it comes back to the original state of colors.
Not sure if the backround has an impact. There are no other errors to check. By the way this is my 2nd W7 install. First one was the same
If I put back 6.5 the phone is solid. Has anyone experienced this?

Have tried to see whether your sd card is compatible or not ?
http://forum.xda-developers.com/showthread.php?t=912904
Try to put another sd card.

I have 2 16GB SanDisk originals that came with the HD2 phone. Also I bought another 10Class 16GB. Same story
So if the problem is the SD then by removing it completely then the phone would not reboot anymore? Just curious to see if thats the issue

You can't remove the sd card permanently, WP7 requires an sd card.
I'm not sure but several people have been reporting issues with the original sd card.
I'm using a Kingston 8GB class 2 without any problem. Maybe the problem is with the ROM itself ? Try to flash it again or try to flash moon light or ver 1.00 ?

I'm not sure if we have the same problem, but I narrowed it down to the radio. It seems when you have poor reception, and try to use data, the phone just reboots. I didn't want to use the latest radio because of short battery life, but it just works... It fixed my weird reboots. Try playing with radios. Also note that you might get a couple freezes/reboots until everything is settled

i had the same problem.. i installed it without the sdcard...and now it doesn't reboot...

It's your sd card buddy.

not really
In my case I have win 6.5 original, from vodafone, the phone is simlock free,
no sd card, no extra programs, just original resetted to factory, and still restaarting 2-3 times a day.